Telstra

Telstra Outage Report in Barwon Heads, Greater Geelong, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Barwon Heads, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Barwon Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Barwon Heads, Greater Geelong, State of Victoria 05/08/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Barwon Heads, State of Victoria

Latest outage, problems and issue reports in Barwon Heads and nearby locations:

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • RosewartTamara Tamara Rosewarne (@RosewartTamara) reported from Drysdale, State of Victoria

    @tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • neatafox Anita (@neatafox) reported from Portarlington, State of Victoria

    Hi @telstra - there has been almost zero mobile internet 9am-9pm for 3 days in #portarlington - can’t load or use apps or send or receive anything except text. Could you pls consider another tower down here to cope with the holidays? 🤞🙏

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • H_the_Cats_Fan MsH (@H_the_Cats_Fan) reported from Geelong, State of Victoria

    @Jack_Klompas @PatrickM_Gray Because the AFL want us to play at the G. We used to play all our home games at Marvel when it was Telstra Dome, and hardly any at the G. That’s the AFL’s fault, not Geelong. The AFL don’t give a **** about Geelong and the Bulldogs honestly.

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • VD0GE VD0GE (@VD0GE) reported

    Why is it that every time i call Telstra support here in Australia and give them a mobile number as a poc, i received around 20-30 scam / telemarketing calls after in the next few days? #Telstra #Bigpond @Telstra

  • Booners05 Boonboonafrica (@Booners05) reported

    @Telstra 4 hrs and a wasted day in we gave up. **** you bunch of useless ******* *****

  • bolangum Alex🇦🇺🖖🌞😎🏊🏽🦈🦠😷 (@bolangum) reported

    @alexeiw123 @BJafari In my particular neck of the woods Optus is better, cheaper, and their customer service is superior to Telstra. To access Telstra mobile internet for home, Yagi $1400 aerial was bought. (no NBN, never will be, satellite too Rooney and expensive for my pensioner parents)

  • Ryan_Makepeace Ryan Makepeace (@Ryan_Makepeace) reported

    @Telstra Yes, 5% into it and it decided I needed to talk to a person to resolve the issue.

  • chrismurphys chris murphy (@chrismurphys) reported

    Now I have Angela telling me she has emailed the case manager. Bring list of people who have promised to drink to that to 6 @Telstra No contact nothing achieved by anyone. Fake help

  • shamilton1 Menacing Coffee Sipper (@shamilton1) reported

    @BJafari @simonahac But I should add, there have been many places where the only signal is a very weak Telstra tower 10 km away that needs an external antenna.

  • VD0GE VD0GE (@VD0GE) reported

    @Telstra I'm paying $90/ month for a phone line and internet connection that isn't reliable has constant drop outs. What is even the point of offering the service? #Telstra #NBN #TelstraSupport

  • Ryan_Makepeace Ryan Makepeace (@Ryan_Makepeace) reported

    How does one actually get @Telstra technical support since the pandemic started in March? My NBN has speed is verging on dial up & no one answers the phone or chat to even troubleshoot it. Can we all get a 9month credit to cover the time you've abandoned your customers?

  • AussieSamurai Justin Anderson (@AussieSamurai) reported

    @Wil_Anderson With Telstra you essentially have to lie about why you are calling to get through and even then it still can take forever. I finally got decent service a few days after raising a compliant.

  • debritz Brett Debritz (@debritz) reported

    Trying to contact @Telstra re. my deceased mother's phone account and connection. The 1800 number given to me by a Telstra employee (who rang to get her to connect to the NBN, but couldn't help on this) is disconnected. The chat bot tells me to use the app. I'm on a laptop.