Telstra

Telstra Outage Report in Cliftleigh, Cessnock, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cliftleigh, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cliftleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cliftleigh, Cessnock, State of New South Wales 01/16/2025 06:25

January 16: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cliftleigh, State of New South Wales

Latest outage, problems and issue reports in Cliftleigh and nearby locations:

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Damn dude!

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew_Ford Matt Ford (@Matthew_Ford) reported

    Hey @Telstra so now you're discontinuing live pass for @NRL so that I use my Kayo account, will I still be able to watch data free as a telstra customer? If not you're a dog.

  • CassieP54800776 Cassie Parks (@CassieP54800776) reported

    @ez_1978_ @burrosavic This happened to my father in law. Went to store to sort out no luck. Called Telstra and told them I would cancel all my services and they soon changed their tune. One of the most unethical companies going around.

  • feelingsinister Meesh (@feelingsinister) reported

    @drsbne @Telstra We had to resolve an issue with them using the online chat. It took two hours. The customer service used to be the best. What happened? Good luck getting your stuff sorted.

  • MattHumphreys11 Matthew Humphreys (@MattHumphreys11) reported

    When will afl app go back to how it was previous years ? Hard to access, player stats from tonight haven’t even updated. Can’t find team lists. List goes on how horrid it is. Come on Telstra @Telstra @AFL

  • lwlulu350 Wild Goose (@lwlulu350) reported

    @Telstra Sorry - won’t support Murdoch’s Kayo.

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Brisbane, State of Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • jayden_ja_boi Jayden borad (@jayden_ja_boi) reported

    @Telstra my internet has been down for a week now our modem has a blue light on it and with further research it has said we are some sort of slowed backup mode. We called telstra support and they said it would be fixed Thursday 7.00pm idk if it is delayed or something need help!!

  • RhyianAM RhyianAndersonMorley (@RhyianAM) reported

    @Telstra incorrectly disconnected my internet 1.5months ago. Took 1 month for them to figure out the problem and then 2 technician appointments where nobody has rocked up. Speak to telstra again and same response - just wait 24 hours and get back to us. Need a new provider

  • davecarnovale Dave Carnovale (@davecarnovale) reported

    @redcrow_28 That’s brilliant! I thought the ad free on AFL games on Kayo was just a Telstra customer thing.

  • JilJilchap Jil Chapman (@JilJilchap) reported from Braidwood, State of New South Wales

    @Telstra No. The trouble started as soon as I hooked up the new router & nbn box & I rang a number as instructed in the direction booklet. Offered a techno for next week 17 Mar. Texted not coming until 26. Rang 3 support numbers & told 3 difference things. Gave up.