Telstra

Telstra Outage Report in Cliftleigh, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cliftleigh, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cliftleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cliftleigh, Cessnock, State of New South Wales 12/19/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cliftleigh, State of New South Wales

Latest outage, problems and issue reports in Cliftleigh and nearby locations:

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • z3ndrag0n Barry Anderson (@z3ndrag0n) reported

    @Telstra Um what has happened to the exchange. Just realised another (non-Telstra) NBN service at the same address is gone as well…checking the third but not holding out much hope

  • kensa77 Scott Kensell (@kensa77) reported

    @Telstra Hey Ryan. Connection is back on. Big downtime. Would be great if the outage page actually worked so we didn’t have to waste so much time on the phone.

  • z3ndrag0n Barry Anderson (@z3ndrag0n) reported

    @Telstra And uh how can there be no confirmed outage if you have an issue in the exchange?

  • joshNewy9701 Josh (@joshNewy9701) reported

    @Telstra @_christinaaa7 My NBN In Rhodes 2138 is down/very slow

  • JadedSynic Samara-Jade Sendek - Walking Metal Album (@JadedSynic) reported

    It's Saturday night. I want to watch something in peace. Even a 15 minute video would help. 30 seconds in, it's buffering. 60, buffering. 70, buffering. I check what fibre's running my internet: "Less than white bread." I call Telstra. Help won't come before a blood sacrifice

  • lmnohyes 𝐌𝐫 𝐋𝐲𝐧 𝐍𝐮𝐭𝐭𝐚𝐥𝐥 (@lmnohyes) reported

    @telstra Phoned about broken Net. It says big wait, quicker with MyTelstra. MyTelstra then has me hanging in a chat for 50 mins then disconnects, sends a text with number to ring. Ring the number. It tells me it's quicker on the MyTelstra app... aaarrrgh!

  • MissileSalty BlixVFX (@MissileSalty) reported

    @Telstra plsssss fix my internet it hasnt been working for 1 day and just turned on and turned off again

  • bemusedoz Graeme Bond 💉💉💉 (@bemusedoz) reported

    @Ballyurra @psyclaw @launtel Glad to hear that. My Telstra / NBN internet is now OK, but the installation was a nightmare. My current problem is with my Boost mobile and Telstra provide the fault service as it is there network. Problem reported 7th Dec, still no solution.

  • capebanks Dean Tooker (@capebanks) reported

    @Telstra Warranty is an ambiguous term. If I've been a customer of Telstra of this dongle for so long I would expect an replacement as good service and customer relations from Telstra. Do you want me to stay with Telstra?

  • Galov85 Mitchell Frawley (@Galov85) reported

    @Telstra Is there an outage in MAPLETON, Qld