Telstra

Telstra Outage Report in Mont Colah, Hornsby Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mont Colah, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mont Colah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mont Colah, Hornsby Shire, State of New South Wales 04/24/2024 17:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Mont Colah, Hornsby Shire, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mont Colah, State of New South Wales

Latest outage, problems and issue reports in Mont Colah and nearby locations:

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Customer service LAZY at @Telstra

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.

  • Dave2307 David Li (@Dave2307) reported from Sydney, State of New South Wales

    @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

  • BrettHolliday83 Brett Holliday (@BrettHolliday83) reported from Sydney, State of New South Wales

    Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • FireStriker_ FireStriker (@FireStriker_) reported

    **** @Telstra . No support, no customer support and can’t even handle a simple number port. No stream tonight since I have to sort this out for the family.

  • sue936 Suellen Loughhead (@sue936) reported

    @Telstra the website reports no outage in 2074 area however we have had slow speed (less than 1 Mbps) all day. Can you assist please

  • byrnesh Holly Byrnes (@byrnesh) reported

    @benkimber @Telstra trying to help a parent with any bill or service is a waking nightmare

  • McfcDylan2019 Dylan🇦🇺🇳🇴 (@McfcDylan2019) reported

    @vegancheesy Lmao telstra is so ******* bad and yet it's still the "best"

  • benkimber Ben Kimber (@benkimber) reported

    Wow. @telstra have found new ways to fail at customer service. Trying to help my mother out and they have stuffed me around for days. Shouldn’t be this hard in this day and age. Absolutely designed systems to suit them and frustrate you.

  • grissomsladybug Fiona B (@grissomsladybug) reported

    @Telstra Please help. I've been in a chat since 12:24pm and I have no resolution to my problem and noone is answering me any more.

  • PercivalRoad Percigirl (@PercivalRoad) reported

    @Telstra hi!! is there an issue with technical support - been on hold for over an hour *crickets*

  • WealthAustralia WealthAustralia (@WealthAustralia) reported

    @CommSec Telstra (for as **** as it is) atleast has assets, what does APT have? A bunch of FOMO investors - bubble alert.

  • FireStriker_ FireStriker (@FireStriker_) reported

    @GetNICKd @Telstra Try @Aussie_BB, been with them for 2 weeks now and every time I have had an issue I have been able to get ahold of someone.

  • DavidTwogood David Twogood (@DavidTwogood) reported

    @Telstra your service is pathetic. I can’t reach anyone. I moved House, placed a “move request” and now I get a message to “call Telstra”, I call Telstra and I get told “please go online”, I go online and it says “call Telstra”...round and round we go!