Telstra

Telstra Outage in Ferodale, Port Stephens Shire, State of New South Wales

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Ferodale, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Ferodale and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Ferodale, Port Stephens Shire, State of New South Wales 12/01/2021 17:40

December 01: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.48% Internet
  • Phone 20.63% Phone
  • Wi-fi 9.97% Wi-fi
  • E-mail 6.27% E-mail
  • Total Blackout 2.33% Total Blackout
  • TV 2.31% TV

Telstra Outage Map Near Ferodale, Port Stephens Shire, State of New South Wales

The most recent outage reports and issues originated from Newcastle, Maitland and Ferodale.

AustraliaNewcastle Internet
AustraliaMaitland Phone
AustraliaMaitland Phone
AustraliaNewcastle Internet
AustraliaMaitland Phone
AustraliaNewcastle E-mail

Telstra in Ferodale, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Ferodale, State of New South Wales

Latest outage, problems and issue reports in Ferodale and nearby locations:
  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @KateEmerson88 If they are working on upkeep then it’s really bad. Telstra have a policy of no upkeep - waiting on new tech to fix these things. I’ve been told this by multiple Telstra techs.

  • ppstuu Oppstuu (@ppstuu) reported

    @VodafoneAU How stupid? Already one week now, our family all use Vodafone network. We had to buy Telstra plan just for back up. We r getting angry now. Not any signal at all. Who gonna pay the Telstra bill?

  • harry_zuma Harry Zuma (@harry_zuma) reported

    @abcnews And the fiscal geniuses paid Telstra billions for the old copper network.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported

    @Telstra I opened the link in a different browser I never used for Telstra sites and got the same 500 error.

  • leanne1cutler Leanne Cutler (@leanne1cutler) reported

    @Telstra No because we are busy trying yo run a business. We only discover extent of issue at 6pm last night. Can you please expedite this and stop the ref number from being closed off.

  • gtod g (@gtod) reported

    @Telstra my iPhone 4G signal and my 5G on my iPad have both crashed and I’m home where it normally works with no issues, right now, nothing on internet is loading. Is there a known crash in Northern Sydney? (I’m using my Vodafone wifi right now and that’s working fine)

  • KrisAllert Kris' World (@KrisAllert) reported

    @Telstra OK Ash. No I have not lodged a complaint. As I mentioned in the thread. I travel extensively throughout the Central Wheatbelt region of WA daily. The black spots and poor coverage are extensive, and at least anecdotally, have become worse.

  • KrisAllert Kris' World (@KrisAllert) reported

    @Telstra I'd have a better chance of Mark McGowan inviting me to his private box at Optus Stadium for the 2022 Ashes series than I would of a bot fixing the mobile service in regional WA.

  • KrisAllert Kris' World (@KrisAllert) reported

    @farms_sanderson @Telstra It has gotten worse over the last 12mths in the central wheatbelt. We pay to have the best quality handsets, pay a premium over other providers for "better coverage." We shouldn't have to use Cel-Fi to get usable service.

  • kurrliii kurliikane🎄 (@kurrliii) reported

    @Telstra @BlakeJennoLive willow you are a saviour, please help i cant bare my streamer not being able to stream