Telstra

Telstra Outage Report in The Gibbers, Port Stephens Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in The Gibbers, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Gibbers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in The Gibbers, Port Stephens Shire, State of New South Wales 07/26/2024 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near The Gibbers, State of New South Wales

Latest outage, problems and issue reports in The Gibbers and nearby locations:

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • bansaldeepak01 deepak bansal (@bansaldeepak01) reported from Fingal Bay, State of New South Wales

    @Telstra @Telstra_news Your network sucks...You need to update your network in Sydney and nearby locations. Pathetic network

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • madcap1971 madcap1971 (@madcap1971) reported from Westfield, State of Western Australia

    @kezarthur @Telstra I go into the store. Bugger the online service.

  • YoYohannnn Yohan (@YoYohannnn) reported

    @Telstra I have been informed that there was a stabiliser been installed and they need to now monitor for another 48 hours. Until then they're can't confirm if it's fixed. Again this morning between 9.15-9.30am my internet slowed down to 5Mbps. Apparently this is part of testing.

  • Matt_Donaldson Matt Donaldson (@Matt_Donaldson) reported

    @Telstra paid the $25 to unlock my 92 year old Grandfather’s handset and now told it will take between 7-10 business days to get a code? C’mon guys… unacceptable. And to be told “I am wasting my time and I can not help you”… can’t leave Pop without a phone…

  • lowroader Scott Plimpton (@lowroader) reported from Hobart, State of Tasmania

    @jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.

  • StevenDaw5 Steve (@StevenDaw5) reported

    @6_medic Aldimobile plans are much cheaper......still use the Telstra network. Switched about 3yrs ago and would never go back......

  • AchumaPuma Mr Anderson (@AchumaPuma) reported

    @Telstra What a load of horse ****.

  • TravGee1980 Travis (@TravGee1980) reported

    .@Telstra Given you have advised FTTP NBN cannot be connected to my address despite your smart modem being connected and visible as a WiFi network, it is time to bid you farewell. Adios #FibretotheNO #NBNfail #ThisisNOThowweconnect

  • Benjami13759491 Benzo (@Benjami13759491) reported

    @MortyAUS I would like to cancel telstra because of their inflated price but I live in a rural area where this is no service apart from telstra and literally no support.

  • Adam_Phillips87 Adam (@Adam_Phillips87) reported

    @Telstra I had a chat with the online team and they resolved the issue but didn't give me a tracking number for the new modem they are sending. Is there a way to follow that up?

  • Ipredictedthis Mark H (@Ipredictedthis) reported

    @6_medic @libertydu2 @Telstra Pretty sure Aldi use the Telstra network