Telstra

Telstra Outage Report in The Gibbers, Port Stephens Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: phone, internet and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in The Gibbers, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in The Gibbers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in The Gibbers, Port Stephens Shire, State of New South Wales 12/22/2024 01:00

December 22: Problems at Telstra

Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near The Gibbers, State of New South Wales

Latest outage, problems and issue reports in The Gibbers and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • bansaldeepak01 deepak bansal (@bansaldeepak01) reported from Fingal Bay, State of New South Wales

    @Telstra @Telstra_news Your network sucks...You need to update your network in Sydney and nearby locations. Pathetic network

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • zaplugAU ZAPLUG (@zaplugAU) reported

    @licsxo @ArciteTeam @Telstra this guy needs help with his internet

  • jeffapv Jeff Venner (@jeffapv) reported

    Anyone having NBN connection issues in Colac area Vic. Also phone connection is so slow. Restarted modem so many times, still terrible. @Telstra

  • MarkS27165369 Markus (@MarkS27165369) reported

    @Telstra You advertise that Telstra has the best network however with problems occurring with signal strength, messagebank and telstra air to name a few, I would say it is less than Optus and more on a par with Vodafone

  • hyqdo haydnn (@hyqdo) reported

    @Telstra Havent contacted yet but pretty sure i know the issue

  • tuppaware Adam Ware(me out) (@tuppaware) reported

    @thecolourfool I'm doing ok with the Telstra 5G service, but I have data-sharing across two accounts. Having a hard data limit is worrying but the network here is fine. I'm in a non-nbn Telstra velocity area and the alternative is 80/5 which is terrible for very large uploads.

  • licsxo lics (@licsxo) reported

    @Telstra @zaplugAU my mobile service is doodoo :(

  • ClaytonClent Clayton Clent (@ClaytonClent) reported

    @telstra down to 3G in Yackandandah

  • Alex_Harper1 Alexandra Harper (@Alex_Harper1) reported

    @Telstra I think after being a loyal customer for over 30 years I might change providers as the service over the last 2 weeks has been appalling.

  • Todayin2020 TrudyH (@Todayin2020) reported

    @Telstra I've just lodged a complaint. The person I spoke to has my number & could call me back if she could be bothered. Not wasting time on hold trying to get through to another person who will have a different thing to say from the other 2. I'm done with telstra. NBN will be moved now

  • LindaAHardy Linda Hardy (@LindaAHardy) reported

    @debbishdotcom @Telstra I live in Urraween, my side of the street the mobile signal and internet works good, my friends across the road are often pacing their driveways just trying to get their mobile phone to work let alone internet