Optus outages and service status in Gunnedah, New South Wales

Problems in the last 24 hours in Gunnedah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gunnedah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eliza Reilly (@ByElizaReilly) reported 3 minutes ago

  @rosdog_afl Haha mate you need to get back here and get to Optus Stadium and help Freo turn things around, not much going right atm!

• 
  Nikos Giannakaros (@dontfollownikos) reported 5 minutes ago

  I am seeking a solution and damages for the treatment I have received as a customer of @Optus. Their lack of customer support and ineffective service has caused me significant inconvenience and costs. #Optus #SeekingSolution

• 
  Samya (@itzsamya) reported 6 minutes ago

  @anuphomray yes...back 2 back issues...from optus,medibank ,latitude

• 
  Jackie Joy (@jackiejoyjacobs) reported 6 minutes ago

  @OMservies Yeah great (NOT). Can't sign in since Optus was hacked. Some Charges have gone up by 400% since last year, (great for inflation!) 'Long expiry' reduced from 1/2 year to 1/8 year. $5 top-ups for data and talk gone. Great way to stay in business (NOT).

• 
  Demon King of the Nimbered Godnyiirndays (@clothedvillainy) reported 15 minutes ago

  Optus is consistently a terrible service but, at the very least, I’ve been on a cheap service. They just e-mailed me to say: ‘Hey, we are unilaterally changing the contract to charge you more! But you’ll get these great benefits that are of utterly no benefit to you.’

• 
  Lexicon (@Lexicon_93) reported 17 minutes ago

  Had one of the best experiences ever with @Optus customer support. Me and my man Tony bonded and became buddies over the course of my refund. Help me get this man a raise #givetonyaraise

• 
  Stephen Hegedus (@StephenHegedus3) reported 21 minutes ago

  @Optus Your customer service is terrible. I have just been on the phone for 53 minutes and 58 seconds trying to close an Access1300 service - I spoke to 3 different customer service representatives who all said they were the wrong person for the job

• 
  Nikos Giannakaros (@dontfollownikos) reported 22 minutes ago

  @Optus, I have experienced countless issues with their mobile and 5G internet plans. App is terrible and constantly breaking, forcing me to reset my password over and over again. And to top it off, the data breach leaked my driver's license details. #Optus #CustomerExperienceFail

• 
  Liam (@Fitzgeezy420) reported 23 minutes ago

  @Optus is it normal for you guys to refuse to help someone & hang up TWICE or is it just me?

• 
  Ben Parker (@w00kiee77) reported 24 minutes ago

  @Aussie_BB Hi Meg, if it was a new environment, I would understand that, but my Optus modem worked fine for years & now I'm getting constant issues where I have to turn wifi off/on on my mobile upstairs to get it to "unfreeze" as well. My latest fault ref # is 22276703