Optus Outage Report in Newport, Pittwater, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Optus
Optus is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney, Clareville and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
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Optus Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Blake Currall
(@bcurrall80) reported
from
Sydney, State of New South Wales
@gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
@empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔
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Lucia
(@lfsleigh) reported
from
Sydney, State of New South Wales
In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol
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Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
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John Raptis
(@raptisj68) reported
from
Sydney, State of New South Wales
@trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
@send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.
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Pat Norman
(@pat_norman) reported
from
Sydney, State of New South Wales
My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?
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Stinger881
(@stinger881) reported
from
Sydney, State of New South Wales
@Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!
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JPMasters (He/Him/They/Them)
(@JPMasters) reported
from
Sydney, State of New South Wales
@Jeremy_Kirk I think @Optus is in some deep trouble.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@ThatAussieMel) reported
@Optus ok never mind it’s come back on haha
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Jaspreet Singh Bhatia
(@jaspree01977205) reported
@Optus Haha really. You go to portarlington and there will be no network .
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🌈Pietro
(@thegrumpypoof) reported
@Telstra Your customer service is appalling. Not ONE of your so called representatives has helped me at all. Do any staff in-store even call back? Of course not. What a joke. I'll be leaving when my contract’s up & moving to Optus. And I'm supposedly a ‘gold’ customer. LOL.
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Grace B.
(@Itsmeeegrace24) reported
@Optus Hi, can we know when the internet will be back at Crestmead 4132. We haven't got internet since 3pm yesterday. The NBN connection is on, but the Optus router do not have a signal at all.
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JWats
(@JWatsMSG) reported
@Optus Last time I “troubleshooted”, the advice was that there must be too many people in the area I live and to switch to the 3G network in settings . Super helpful 🙄
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BEAN
(@ThePirateNerd) reported
@Optus Can't get SMS updates on a phone with no service!
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BEAN
(@ThePirateNerd) reported
@Optus Is 4G service affected? My Nokia only gets 3G
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Gold Coast Crab 🦀🇦🇺
(@Glaven1994) reported
@westaustralian Hang him in front of Optus Stadium for his treacherous crimes!
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Callum Francis
(@Calmania) reported
@Optus currently in Sydney 2008. On day 3 of internet and centaur dropping out. No help given, can you shed light please?
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michael power
(@mickyj63) reported
@somewherein84 I went through that when I was married . Iirc took the phone in they refused to help me with it because it was in my wife’s name . I learnt from that to buy a phone outright in my name then get a sim started off prepaid now it’s on my Optus bill .