Optus Outage Report in Newport, Pittwater, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence
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Ted Tencza
(@darthted) reported
from
Sydney, State of New South Wales
So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Carrington Brigham
(@DigitalMediaBoy) reported
from
Sydney, State of New South Wales
Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Theo Legowo
(@theogoh) reported
from
Sydney, State of New South Wales
@optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nat factor
(@StuddertNatalie) reported
@JustJul77588855 @strangerous10 @pharnzwurth I think Optus is in trouble not contacting clients.
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
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Grahame Wells
(@grahame4003) reported
@EmmJayCee111 @Optus Perhaps a class action against Optus @Optus or intervention from the Government? Optus security is not only lousy-it’s ’lossy’. They shouldn’t be storing identifiers—driver licence or passport numbers. Cheapskates who don’t want to pay for access to Document Verification Service?
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Renata
(@itsrenatak) reported
Just heard on the news that Optus had a hack on the Australia network and customer’s personal information has been stolen and it frightening and scary.
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MickJ
(@MickyJ62581957) reported
@abcnews Optus customers and public will never know the real reason. The next media release by Optus will be cyber security word salad to cover up their vulnerability that was exploited.
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*Cindy N* 🤔✨4️⃣🦠💉
(@cindyn) reported
@artfulbunny Yup, same… I’ve been an @optus customer for 20 years and I’ve heard nothing from them - not even a heads up. Not the greatest client experience!
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Step and fetch
(@FetchStep) reported
@DjoranKeil @abcnews Yeah , just a stupid statement from #ABC blaming the customer for #Optus data protection failure .
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Damien
(@Thermalzombie) reported
@Optus Hi I heard of the hack/breach today do I have to be concerned about my credit card information stored in the pre-paid service when you recharge and it asks if you want to use your previous stored card information. Thanks.
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Meow 😸 A Girl 👧 👧 👧
(@cutiemeowbow) reported
@ZDNET @eileenscyu I have been with Optus over 25 yrs. Bought several phones from them plus a loyal member. Never have they asked me for my passport
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Patrick
(@clublennox) reported
@Optus @DavidJay_AU Does that include customers who ported to recently ported to a telco who uses your service?