Optus Outage Report in Newport, Pittwater, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Optus
Optus is having issues since 11:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (36%)
-
Phone (30%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Clareville.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
||
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
Well Optus does have a 3G outage, maybe they should update the web-site.
-
Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7
-
Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail
-
Barbara Elkins
(@BZElkie) reported
from
Central Coast, State of New South Wales
@janine_hendry Cancel contracts with Optus? Urgent enough?
-
Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
@send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.
-
Lucia
(@lfsleigh) reported
from
Sydney, State of New South Wales
In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of
-
Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.
-
My Name Is Christian.
(@NoNotChris) reported
from
Sydney, State of New South Wales
Seriously Optus?! WTF!
-
Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
-
Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
-
Michelle Ferguson
(@fergmich) reported
from
Central Coast, State of New South Wales
@Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.
-
Rebecca gillmore
(@Rebeccagillmor4) reported
from
Sydney, State of New South Wales
Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus
-
Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.
-
Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?
-
Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
@empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.
-
Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?
-
Stinger881
(@stinger881) reported
from
Sydney, State of New South Wales
@Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
islandaboiGooner
(@RohanMorris3) reported
@Optus am in Redbank plains QLD n I have no NBN. Mobile network is fine but no internet at home
-
Mike Scolz
(@skulzy87) reported
@Optus Pretty poor effort.
-
Dutchy
(@Dutchy6i0) reported
@Optus Any word on Brisbane outage?
-
fried togu
(@peep0042069) reported
Help why can't my mom receive my txts I don't want to mf call Vodafone/optus customer service for the literal 7th time
-
Burak Uslu
(@burakuslu) reported
@Optus No, my plan is capped at 12 Mbps, not the network congestion. Can you please lift that?
-
Alex Mav
(@AlexMav27) reported
Optus really out here giving the best early birthday present I could ask for: an unstable internet connection which cuts out 5 mins after spending 20 mins trying to reconnect it 🥰🥳
-
Vdawg
(@HelpdeskLlama) reported
@Optus @vdawg Been a customer for years it is literally my only bug bear. Otherwise great job on getting this fault acknowledged .
-
zombieringlord
(@zombieringlord) reported
@Optus Hi, can you provide any updates on the network outage in the Northern suburbs region. I have messaged but still waiting on a response and my housemate informed me it's been out since around 8:30 tonight
-
.
(@soggy__eyes) reported
@Telstra fix your app!!!!!! Can’t pay my bills through your app or report payments and can see other people have been complaining so it’s not just me. For a comms company this is pretty sad. Made the switch from Optus to you guys in Jan and not really seen much diff tbh.
-
PaulBag101
(@PaulBag101) reported
@Dutchy6i0 @Optus Happening in Brisbane too eh? Up here in T’ville about 30mins my home wifi just lost internet connection and my mobile data dropped from 4G to 3G and only just now got back 4G still no luck on the home wifi connection. Check their outages page “no reported issues” apparently