Optus

Optus Outage Report in Newport, Pittwater, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newport, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newport, Pittwater, State of New South Wales 12/18/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Newport, Pittwater, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Newport, State of New South Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • luisvictor76 Luis Olivares (@luisvictor76) reported from Sydney, State of New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • andrewphong_ Andrew Phong 🇦🇺 (@andrewphong_) reported from Sydney, State of New South Wales

    @Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

  • MarkBilton Mark Bilton (@MarkBilton) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • AlyJnr Alyson Andrews (@AlyJnr) reported from Sydney, State of New South Wales

    @mkitteringham @Optus Optus is down in Chatswood too.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • hogesonline Amanda Hogan (@hogesonline) reported from Sydney, State of New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • maybe_caroline Caroline @🏡 (@maybe_caroline) reported

    @wimmerachic Wow. One wonders what sort of friend does that. Also, I agree totally. Optus once had great customer service but now it’s trash and they don’t care.

  • Chandra_Swami Chandra_Swami (@Chandra_Swami) reported

    'Apologies for the inconvinience, As checked with our team, we have done some troubleshoot from our end. I would request you to please reinsert the sim after 30 seconds then try to connect to Optus/Telstra Australia network manually. Please DM us if issue still persists'

  • Glaven1994 Gold Coast Crab 🦀🇦🇺 (@Glaven1994) reported

    @westaustralian Hang him in front of Optus Stadium for his treacherous crimes!

  • Jodie3735 Jodie Skellern (@Jodie3735) reported

    Somewhat unhelpfully, NBN have suggested my lack of internet problem might be fixed by turning the modem on/off.....for the 7th time!!! Optus have now escalated the problem 😡

  • beertaster3 Steve (@beertaster3) reported

    @hind_douglas @Mattys123 @CollingwoodFC 1 very bad game after a cracking finals performance of a long drawn out journey and ordeal to Optus, yeah in my opinion, we weren’t too far off. Before we played the Cats, I thought we would be on a hiding to nothing after that ordeal in the west, so no surprise to me.

  • ThatAussieMel M (@ThatAussieMel) reported

    @Optus having extremely slow internet currently (I’m on nbn but my modem is currently on the 4G backup) and I can’t access your site as it won’t load work for some reason so I can’t see if there’s any issues in 3136 VIC

  • steelphoenix8 Questionally Pronunced Gloop N Spook (@steelphoenix8) reported

    Whelp MMC. Optus Pexus is on the short list for some point soon. that one panel in MTMTE issue 9 and @PerspectiveEnd 's summarization of the character sold me

  • JacksonBates Jackson Bates (@JacksonBates) reported

    On that point, Optus are a real pain for locking down what should be an open feature of their provided routers... But the Whirlpool forums came through with the steps required to find and decode the admin password!

  • Itsmeeegrace24 Grace B. (@Itsmeeegrace24) reported

    @Optus Hi, can we know when the internet will be back at Crestmead 4132. We haven't got internet since 3pm yesterday. The NBN connection is on, but the Optus router do not have a signal at all.

  • Ericairns Eric (@Ericairns) reported

    @On_Da_Ball3 Hey mate. Thinking of going g tests training myself. Soon as optus fix my fone. If I now own it & have mnth to mnth contract, onus cant stop ya can they? Can't be locked to them surely once owned & contract expired. They dodgy...