Optus Outage Report in Newport, Pittwater, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
Community Discussion
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Optus Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Isaac
(@IsaacBwelsay) reported
from
Sydney, State of New South Wales
One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Peter Sinclair
(@stop4nowt) reported
from
Sydney, State of New South Wales
@Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
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Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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@Georgebakhos1
(@GeorgeBakhos1) reported
from
Sydney, State of New South Wales
I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Megan Barnes
(@Mummymegan) reported
from
Sydney, State of New South Wales
@SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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Mike Green
(@michae1green) reported
from
Sydney, State of New South Wales
@optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Cav
(@timmycav) reported
@Optus I think your customer service team like playing ping-pong. 59 minutes, and counting, multiple consultants and I still haven’t been able to sort a basic issue of porting a number from one Optus account to another.
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Mysteron
(@TGUZ72) reported
@Optus your customer service is appalling. First you don’t tell us there are problems with email. Then you do stuff all to fix it, THEN you force the techs to say that they will investigate if I’m getting the best deal! My best deal would be to leave you behind!🤬
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Trisha_is_back
(@Trisha_is_Back) reported
@elhoelho I guess I dont have to tell you to change your password but the Optus thing may have 17,900 contacting the Ombudsman but MANY have not connected Ombudsman just had to change credit cards, drivers licenses panicked re savings etc. And I havent been an optus customer for years.
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Emily
(@cheesusbinch) reported
Just spent 3 hours chatting with multiple teams from @Optus and have just been handed over to another team again with no solution. For the love of god, please just end this.
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Richard Spaven
(@EUCNut) reported
Optus have now given me a mobile broadband hotspot. No ETA on resolution. Lots of other people in store with a similar NBN outage.
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Jake smith
(@Jakesmi01192970) reported
@gregzzzzzzzz @arielhelwani Lol Perth, has more in common with large country town than Melbourne. Govt paid UFC a tonne of money, that’s why it’s there. Your final statement is laughable, Optus will never be compared to the G.
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epodcentral
(@epodcentral2) reported
@Optus your incompetent reps have given me multitudes of incorrect information (including one supervisor) Payment reminders continue to come through my email even though I am in credit. Can someone who understands written English please review my chat transcripts and help?
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ℚ𝕚𝕞ツ
(@_qim90) reported
brook why is optus so slow💀 ive been lagging so bad
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Samantha Brown
(@sagabrown) reported
I repeat, @Optus is the worst company I have ever dealt with — another hour being shuttled between staff who give conflicting and outright incorrect (tell your bank not to pay when it’s a CC) or unhelpful suggestions (ask a friend to go into one of our stores for you!)
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Stuart Khan
(@stukhan) reported
@GeoffWinestock So privatisation doesn't solve that problem. Unless you are thinking of having multiple competing water services coming up every street. So you can connect to either the "testra" or "optus" sewer, depending on which offers you the lowest price to take it away.