Optus

Optus Outage Report in Newport, Pittwater, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newport, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newport, Pittwater, State of New South Wales 12/24/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Newport, Pittwater, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Newport, State of New South Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • bettingkingz9 Betting Kingz (@bettingkingz9) reported from Sydney, State of New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Optus drive me insane. No internet drives me insane. Being asked to go through the troubleshooting steps that you already did before you phoned them drives me insane Having a **** ton of work and wasting 2 hours trying to get the internet to do the work DRIVES ME INSANE

  • thetowncrier Jason Whittaker (@thetowncrier) reported from Sydney, State of New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • JulianCevaal Julian Cevaal (@JulianCevaal) reported from Sydney, State of New South Wales

    @Optus is the internet down in wheeler heights nsw 2097. Please advise.

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    The certificate that Optus uses on its email servers has expired, unable to access it from any IOS devices, just one of many examples of what happens when you out source your IT support to a OS location.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus Is there an internet outage in Chester Hill?

  • sokyola87 Sunny Sok (@sokyola87) reported from Sydney, State of New South Wales

    @KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

  • 66Hughesy Huezee (@66Hughesy) reported from Sydney, State of New South Wales

    @Optus is there an outage at postcode 2084

  • ptovey01 Phillip Tovey (@ptovey01) reported from Sydney, State of New South Wales

    **** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    @sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • desmond_last DESMOND LAST (@desmond_last) reported from Sydney, State of New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sloeloris Sloe Loris (@sloeloris) reported

    @_manin_black_ @joshgnosis Optus formally advised they had let all victims know by the 26/09 - I'm a former customer who only received my email notification the 27th. So yep, I wouldn't trust them as far as I could yeet them.

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    So I was a customer of Optus some years back and of course had the breach notice... Now try getting Optus to delete your account information. It's quite a feat if you're successful. Probably part of the reason they have so many former customers is due to no deletion processes.

  • oldjoeschmo Father Ted - 💉💉 💉 💉 QUAD VAXXED (@oldjoeschmo) reported

    @iDGiam Victoria has set up an online system for this & replacement licenses will be sent out automatically, once all details have been confirmed with Optus. I need to visit Vicroads on Monday, nothing to do with licenses, so I'm hoping I'm not faced with a similar issue to you.

  • GCat102 GrumpyCat102 (@GCat102) reported

    @VictorDominello Lucky you @VictorDominello that your associated ID was not compromised. How about people that officially received email from Optus informing their ID has been compromised? NSW Service still have this round and round excuses not changing our Driver License Number. Not helping.

  • JamesHenstridge James Henstridge (@JamesHenstridge) reported

    @joshgnosis Exetel switched from Optus to Telstra's network about a year ago. I had to provide my license number again when activating the new SIM, so presumably they hadn't held on to that data from when I originally signed up. Hopefully they were validating ID with gov rather than Optus.

  • Urchin_LMS citizen xx (au) (@Urchin_LMS) reported

    @ACurrentAffair9 Hate to disappoint you, there is nothing you can say about Optus security practices that will cause an increase in my level of fury IMO They were negligent in their data protection Their handling of #OptusHack has been poor

  • rebeccagoodway Rebecca Goodway (@rebeccagoodway) reported

    @Optus I am unable to access My Account online, has been an issue for past 2 days. When will this be addressed?

  • ausportstrends Cam (@ausportstrends) reported

    @ToowoombaTips @The_Mail_Bag Optus Customer Curls?

  • CGJoe1 U.C.G.1 (@CGJoe1) reported

    Members of Parliament and Senate who are with Optus are now easy prey to blackmail a national security risk Government need to close down Optus and delete all their customer data #AusPol2022

  • MrBJovi Bej E (@MrBJovi) reported

    @Optus @RunnerSA18 This is the worst customer service experience I have ever succumbed in the 31 years of being on this planet. Along with millions, I remain waiting for a solid response along with some serious compensation. Consider me an ex customer after the class action lawsuit.