Optus Outage Report in Newport, Pittwater, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney, Clareville and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus network is down again at Sans Souci - about the fourth time today! 🙁
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.
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Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.
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Jess
(@Jess_ms) reported
from
Sydney, State of New South Wales
@Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.
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Anton Posa
(@antonposa) reported
from
Sydney, State of New South Wales
@AttilaBalassa It's quite a responsibility to get it right. Optus has the EPL over here but they do a pretty decent job. Still sucks when you're paying for Foxtel though and can't get some of the best sport.
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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Santa’s Naughty List: Haydos 😈
(@Haydos195) reported
from
Sydney, State of New South Wales
@optus i like how the outages page says we’ll try to keep interruptions to a minimum, ive had no service or limited service for nearly 48hours. not happy when i use it for work as well as personal use 😒
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Angela 🔰🔰🔰
(@vanwaitsy) reported
from
Sydney, State of New South Wales
@YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭
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Cameron Whyte
(@camozspurs) reported
from
Sydney, State of New South Wales
@Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought
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🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧
(@p_terg) reported
from
Sydney, State of New South Wales
Nope. Call dropped out at Eveleigh. One of them is trying again. I hope this one is with Optus bc their service is crap beteeen here and Homebush.
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ماسيراظيف
(@Maserazif) reported
from
Sydney, State of New South Wales
$41 for 105gb of data is insane. Only Optus can do it. Malaysian Telco companies could never
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Danèk
(@officialdanek) reported
from
Sydney, State of New South Wales
So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus
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Paul Farrell
(@paulof77) reported
from
Sydney, State of New South Wales
@Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is
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Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.
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Stefanie
(@gguccivante) reported
from
Sydney, State of New South Wales
@BTSTRAYA They use the optus network so it’ll be the same as now since you’re already on Optus :)
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Amr Fouad
(@_afouad) reported
from
Sydney, State of New South Wales
@Optus It has been like that for more than month ! Not sure what make it impossible to track the issue , the support is asking me to use a different device, that's brilliant it took them a month to send a generic response !!! #badcustomerservice #upyourgame @OptusSport
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
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Nicholas Sommerville
(@nickovasent) reported
from
Sydney, State of New South Wales
@Sjopinion10 $15 a month to watch every Live PL and Champs League game on Optus Sport down under
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Just Davo
(@hitinman) reported
from
Sydney, State of New South Wales
Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@Olly56631591) reported
@Optus …freeze my monthly payments for 3 months however call back in January to extend it again (which I did) however the customer support lady didn’t advise me that my email wasn’t registered so unable to do this as unable to do as can’t do MFA & now a payments bounced, need snr mgmt
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just a normal man
(@bigge_shotte) reported
lucky i love music and love my friends bc there’s no way regular *** ppl would want to or be able to do this without that love. unfortunately optus don’t accept love as a valid payment so if u see me at work come say hi and i’ll give u free **** for making my day nicer!!!
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Spikey_cat 🔜 FURDU
(@spikey_cat) reported
@HYP3RSTRIKE @Optus No surprise this tactic was used, It's something even @Telstra is doing to get people onto the automatic billing stuff, And its to help stop people getting phones from AU and bugging out to where ever internationally and keeping the device.
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MrsC
(@its_neekneeks) reported
@Optus It all started so well, Harrison was helpful, but 3 days later and a different agent has reneged on their offer and I'm still without a phone. Thanks for nothing @Optus #fail #OptusSayNO
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Tony Ilian
(@tonytau101) reported
@lesstenny @Optus 2nd scenario you use a mobile or voip connection, whereas your MiL other callers are largely PSTN callers in the local area. The copper network maybe in a dilapidated condition. 3rd scenario - cordless phone is stuffed. 4th scenario - it’s the MiL’s hearing aid. TI (2/2)
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Politic@l Spinner
(@lesstenny) reported
Anyone knows why my mother in laws cordless landline phone crackles only sometimes when talking to people.. But it never happens talking to us.. frustrating have no answers.. any experts out there 👋🤔🙄 @optus maybe?
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Optus
(@Optus) reported
@CleftChinBoy Hi Cleft, not great to see that you are having trouble with the My Optus App. Could you kindly try uninstalling the app, restarting your device then reinstalling the app? If you require further assistance, please send us a DM here on Twitter anytime -Gabby
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SSU Yuki
(@SSUYukizor) reported
@Optus any update on the reduced services/outage in the castle hill/bella vista area? its been under investigation with no updates all day
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XY GT CHO
(@XY_GT_CHO_unkle) reported
@OptusSport It’d be really GOOD if the Optus EPL coverage did away with that terrible commentator who does nothing but reel off stats for the entirety of every game he commentates. God it’s BORING!!!!!
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Patrick Malone 🤎💛
(@pattymalone2000) reported
@Nic_Rojas_99 I assume it dosent help that @optussport have the rights to the all the womens World Cup matches whereas 7 will only have some matches, especially considering as @DeanRosario found out Optus have less subscribers to paramount