Optus Outage Report in Newport, Pittwater, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Newport, Pittwater, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Central Coast |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Newport, State of New South Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Foad Fadaghi
(@foadfadaghi) reported
from
Sydney, State of New South Wales
4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte
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Stefanie
(@gguccivante) reported
from
Sydney, State of New South Wales
@BTSTRAYA They use the optus network so it’ll be the same as now since you’re already on Optus :)
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Amr Fouad
(@_afouad) reported
from
Sydney, State of New South Wales
@Optus It has been like that for more than month ! Not sure what make it impossible to track the issue , the support is asking me to use a different device, that's brilliant it took them a month to send a generic response !!! #badcustomerservice #upyourgame @OptusSport
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
How Brazen of Me 🙄🍭 Do a Donald ! @MicrosoftAUDev @Microsoft @Windows @Optus fix it please. You love everything to be linked. My Dad doesn't link his Phone he only makes Phone calls on his. As his Daughter I just want to use it & I have his permission. Fix it please.
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Nicholas Sommerville
(@nickovasent) reported
from
Sydney, State of New South Wales
@Sjopinion10 $15 a month to watch every Live PL and Champs League game on Optus Sport down under
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Philip Micallef
(@MicallefPhilip) reported
from
Sydney, State of New South Wales
@olygeorge_ @Optus I have decent internet but my problem is I'm technologically illiterate
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Kete Veitayaki
(@jerome19419) reported
from
Sydney, State of New South Wales
@Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
Now @Optus we have unlimited access. My Parents don't Stream movies . Don't know anything about it & they don't Care. My Phone is on my Contract. So when l use my Fathers Computer you Should Be Up & ******* Running. Never use a hidden network. **** it off.
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@AndrewFaulkner9 That's a proven thing at the Adelaide Oval. Optus hasn't covered itself with glory during this D/N Test. On the other hand, even during the WACA days, Perth was never a Test-crowd city. Adelaide, on the other hand, has a good tradition of Test match crowds, for a long time.
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.
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Dan Slevin
(@danslevin) reported
from
Sydney, State of New South Wales
@robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.
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Paul Farrell
(@paulof77) reported
from
Sydney, State of New South Wales
@Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage
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Dr Alix Thoeming
(@alix_thoeming) reported
from
Sydney, State of New South Wales
Wow I really love saying “I used to be an Apple technician” and then having the job of an Apple technician explained to me in a conversation with Optus support, who are trying to make me pay $229 for what is very clearly normal wear & tear.
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Gavin
(@GLShootsPhotos) reported
from
Sydney, State of New South Wales
@ChannyBH @Optus ********* overseas customer service
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Marie Kara
(@mkarakiozis) reported
from
Sydney, State of New South Wales
@Optus I did not get a reference number. They sent me no text with reference nor did they give me one over the phone. Has been 4 hours with no internet. I have a major report to submit tomorrow. I need a retweet on where exactly the outage is as Nothing online. Fix it ASAP
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Trevor Romer
(@bennie919) reported
from
Sydney, State of New South Wales
Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.
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Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus network is down again at Sans Souci - about the fourth time today! 🙁
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
@JayDavidMurphy Would love to see 😂 Brilliant I would love to see that👏👏 Sorry I'm all over the Place. Optus is being a Shit it. One minute it's on then it's not. & effects my acc./Notications.. Hope your Christmas🎄🎅 was Pleasant. Oh & Yes You Must Respect the Force..
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Santa’s Naughty List: Haydos 😈
(@Haydos195) reported
from
Sydney, State of New South Wales
@optus i like how the outages page says we’ll try to keep interruptions to a minimum, ive had no service or limited service for nearly 48hours. not happy when i use it for work as well as personal use 😒
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Rose #JUSTSAYNO
(@Rose59035356) reported
@Optus @Patriot16Aussie It should never of happened in the first place.
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Clare Hourigan
(@cfhourigan) reported
@redruby17 @Optus I get about 3-4 scam calls a day on average and have done for ages. It means I never bother answering a number I don’t know. If they are real I figure they will leave a message/text.
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Mango Tango
(@mangotango1234) reported
@luciedigitalni What misogynistic clap trap ! Lots of male CEO s have alternate director ships ! Optus was the target of a criminal investigation that committed a crime ! I fail to understand how the minister or the media know the security settings of Optus - sheer speculation !
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Rose #JUSTSAYNO
(@Rose59035356) reported
@Optus Who gives crap abt new iphone, I'm paying U for a service i cant even use. This is ridiculous i have had no service since 24th Sept 2022 u promised it would be fixed on 30th Sept at 2000hrs YOU LIED. I won't be paying my bill.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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TAB
(@AbominableBunch) reported
Headline: Australian Federal Police launches operation to protect 10,000 Optus customers from identity theft Solution: Blockchain tech implemented in back 09 come on web2, move it or lose it.
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dan nolan
(@dannolan) reported
Me: [absolutely nothing] A service I used 7 years ago: in the wake of the OPTUS DATA BREACH - we just want to let you know “we take security seriously”
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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Jax
(@sunsetriver88) reported
@SallyKFranco @Optus They don't tell you. You have to ask them. Some have had success using 24/7 app staff. I had to resort to a complaint.
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Rose #JUSTSAYNO
(@Rose59035356) reported
@Optus I am so glad my NBN is NOT with Optus or I'd be screwed big time. It's bad enough i cant make phone calls or use data that I'm bloody paying u for. I do not recommend Optus to anyone you are worse provider ever