Optus outages and service status in Newport, New South Wales

Problems in the last 24 hours in Newport, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newport, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Newport, New South Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Matthew Roberts (@matthew_dotco) reported 35 minutes ago from Mona Vale, New South Wales

  @Optus - my nbn service is horrendous. It just won’t work. Dropouts that go on for hours #useless #nbn

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just me (@Justme136160) reported 9 minutes ago

  @ALeighMP Didn't get it. iPhone. Optus. On. Fail.

• 
  Richie_Night Owl (@richardmelb05) reported 14 minutes ago

  @Optus Hi Jay, I dont think you can assist me, one of your optus colleagues has told me by phone, nbn is having an unplanned outage, nbn isnt saying how long it will last

• 
  carl108⚓️ (@c108_c) reported 14 minutes ago

  @ImissFrosty Two Vic sides- right? And took a pandemic for said finals to even be at Optus- right? If you just wanna talk ****, have at it. But my point is telling us to learn how to handle hostile crowds at the G is tricky when we get fk all opportunities to do so.

• 
  Eryn (@payneerynn) reported 17 minutes ago

  @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

• 
  J Labs (@jnj_pro) reported 19 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  ramrod (@Corlett3jays58) reported 19 minutes ago

  @KatyKray73 In the event of a global war, data centres will be prioriy targets for bombs, missiles, and emp nukes, because.... These data centres will control everything. Ffs, telstra and optus outages caused enough disruption, imagine a total testra and optus blackout, multiply that by 100

• 
  KB 🐈 (@chdyctt) reported 19 minutes ago

  @blu_boys @Optus We had to call the call centre to clarify the new plans. It was an appallingly bad experience. Now.... the 5 of us are considering what we do.

• 
  Satoshi Goy (@satoshigoy) reported 20 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  b (@_benny4) reported 21 minutes ago

  @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.

• 
  Kelly (@Kelly26552573) reported 21 minutes ago

  @blu_boys @Optus Switch to Amaysim. Half the price still on the Optus network. You can take your phone numbers.