Optus

Optus Outage Report in Kulin, State of Western Australia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kulin, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kulin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kulin, State of Western Australia 09/18/2025 23:30

September 18: Problems at Optus

Optus is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • maxsplaining 🫥 (max) (@maxsplaining) reported

    Optus telling me to o message back after 9am tomorrow on their 24/7 messaging service

  • maffsguru Maffs Guru (@maffsguru) reported

    @Optus I am rapidly going off Optus. They have hung up on me three times and given me wrong information on the one time I’ve actually made it to the end of a call. Seriously considering changing service providers again because their system has “lost” our new address. #nothappy

  • selina2twt Selina (@selina2twt) reported

    @Optus Please fix the free missed call message service

  • seleniumlog SeleniumLog Inc. (@seleniumlog) reported

    @optus there seems to be coverage issue in my area (Doonside). There’s SOS only on my phone. However I just checked my account and I still have 14 days on my prepaid, with plenty of data left.

  • talesfromthecat Andrew Scott (@talesfromthecat) reported

    @Optus Nice one for replying. Have since fixed the issue by re-setting the NBN box and modem.

  • KieranOwenSh Kieran (@KieranOwenSh) reported

    @Optus Hi, I’m trying to sign up for a prepaid service, but I get stuck at selecting the plan - unable to process PPACT-CHARGE-006. Can someone help online?

  • hopefullymarais jenny (@hopefullymarais) reported

    Optus wifi sucks. But they never want to take responsibility

  • Hoey42 Paul O'Halloran (@Hoey42) reported

    @Optus - I’m trying to arrange a payment extension & can’t login to the app

  • Curve3D HowlingCurve3DPrints (@Curve3D) reported

    @Telstra Why can't Telstra activate a sim card? 3 days now and still don't have a working phone because of how incompetent you guys are. REFUND my money and I'll switch to a service that actually works (Optus). Get this issue fixed Telstra because it is beyond ridiculous now.

  • raccas81 Rachel C (@raccas81) reported

    So hang on a minute we can go to Optus stadium to mourn Shane Warne but we can’t go to a Dawn service outside at kings park or other memorials around Perth to pay our respects to the soldiers who fought for our freedom. Seriously wtf @MarkMcGowanMP 🙄