Optus outages and service status in Kulin, Western Australia

Problems in the last 24 hours in Kulin, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kulin, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benji⁷ - 💜apobangpo (@BTbro_23) reported 41 seconds ago

  I have now been on the phone to @Optus @optus_help for 2hrs and 51mins and am still waiting to speak to the 7th consultant just to replace a sim card that has not been delivered! This is my 3rd attempt to get my new service activated after previously spending 1.5hrs beforehand.

• 
  SydneyCityTV (@SydneyCityTV) reported 6 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  israelsgospelic (@israelsgospelic) reported 8 minutes ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.

• 
  Lizzie Bennett (@SylviaP44364) reported 9 minutes ago

  .@Optus I was told my phone I ordered with you would be delivered Wednesday, waited all day, no advice. Still waiting, no help from StarTrack or Optus ….bah!

• 
  Mel (@Mel241105030343) reported 9 minutes ago

  @thedailyrabbit_ We’ve gone backwards.. Last month my home internet was down all day.. l had to ring Optus from a payphone as l couldnt get a signal at home.. 15km from Melb..! Couldn’t ring to check my mum, had to drive there.. her land line was out due to internet out also!

• 
  Tak 🇦🇺 (@NF_Tak) reported 10 minutes ago

  I went to cancel my service today, and they wanted me to speak with the @Optus loyalty team. I have been waiting for over 1 hour for this amazing loyalty service! I should have just cancelled when I had the chance.

• 
  Sriram Narayanarao (@Sriramcse31) reported 10 minutes ago

  Customer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).

• 
  WestralianOrtho (@WestralianOrtho) reported 12 minutes ago

  @InTheMixer_FM The problem in Perth is HBF stadium is shite and we don't have our own version of CommBank or Ammi Park so any major rectangular event defaults to Optus statium which is a terrible stadium for rectangular field sports.

• 
  Ashtyn (@Ashtyn1212897) reported 12 minutes ago

  @Optus It’s an insane state of affairs that Optus now has to specify “but this time we didn’t let any of our customers pass away by denying them the right to call emergency services”. Crazy that no other telco has ever needed to clarify that

• 
  israelsgospelic (@israelsgospelic) reported 18 minutes ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions