Optus Outage Report in Kulin, Western Australia

Problems in the last 24 hours in Kulin, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kulin, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Rachet Queen of the West (@BellaAmbrosia) reported 8 minutes ago

  Hey @Optus Want to explain why partners last name in his app is wrong but bill is correct. And he is told to fax or mail a form to correct ur error? Then a manager calls back to reiterate that yes there is an issue to fill out change of name? 1/2

• 
  JON DEE (JonDee.com) (@JonDeeOz) reported 14 minutes ago

  I’ve been waiting for an @Optus tech person to call me today. #Optus customer service told me I‘d be called. Nobody called... such bad customer service. I was cut off in 2 video meetings last night when the #NBN totally dropped out. 3rd world Internet and service here in Oz🤔

• 
  Clint W (@Clintwits) reported 19 minutes ago

  So how long does it take @Optus to work on a mobile tower? Repeatedly get the "We're currently working on a mobile tower in this area. During this time your mobile service may experience some issues" message over weeks now... Or is this just a permanent work in progress?

• 
  Optus (@Optus) reported 23 minutes ago

  @jordan732 Yes, Jordan you need to opt for the endless data option via the Optus app itself by navigating into Service > Extra > Manage Data. Kartik

• 
  Emmylia Darmadi Lee (@Filamern) reported 25 minutes ago

  13 years with @VodafoneAU and thinking of transferring to Optus or Telstra- spoke with two technical support teams past 4 days as @VodafoneAU prepaid customers are unable to send nor receive any OTP texts to/from 32665 (Facebook‘s shortcode); despite this working back in 2013.

• 
  Lucas Hainsworth (@HainsworthLucas) reported 28 minutes ago

  @JonDeeOz @17thCard @Optus I must admit I’m fibre to the premises nbn on optus and I haven’t had a problem yet. Maybe you’re on the frankenbn. Copper from the _______ solution :(

• 
  Dr Leah Farrall (@allthingsct) reported 28 minutes ago

  Latest @OPTUS fail. I call to book disconnection in 10 days - get transferred to 3 different teams NO ONE mentions this somehow involves cutting off my phone and internet right now (when I’m working from home). Now have no phone and no internet. Last time I ever use this company

• 
  Sheron (@Sheron33130859) reported 28 minutes ago

  @allthingsct @Optus Do you have any security problem

• 
  Hayley McNamara (@hayleymcn76) reported 29 minutes ago

  @Telstra worst service ever. Placed order for new internet on 23/11. But modem not delivered. Rang Tues and Wed and guaranteed delivery by 11/12. Still no modem. After 90min call told only solution is to go to shop and pay $216. @Optus solved issue for free in 10min - awesome

• 
  Matt Stan (@aramiths) reported 29 minutes ago

  @SarahJaneBell94 @Telstra They do these things to gain customer loyalty. @optus do the exact same thing. Acoupla months before the plan runs out, the hand set is paid off - So you actually don’t have any remainder owing if you want to cancel a couple months before the plan runs out and I can take handset