Optus outages and service status in Kulin, Western Australia

Problems in the last 24 hours in Kulin, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kulin, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dunnie1983 (@DunnEagles32553) reported 2 minutes ago

  Why ******** am I having to look at old hawks players in the stands at Optus every 2 minutes?

• 
  Rob (@hkrob) reported 5 minutes ago

  @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!

• 
  allyann (@me_allyann) reported 8 minutes ago

  @hardenuppete @originenergy They should be forced to pay for credit tracking for each customer that has had their account hacked for 12 months like Optus had to with Equifax.

• 
  Dave (@Dave87990998) reported 11 minutes ago

  All areas zero today not even finals week ur struggling from next month finals wtf ur going to do loss all straight and out of grand finals even u win and play grand final ur just **** no use outside Optus stadium @freodockers

• 
  Jumbarrawa (@jumbarrawa) reported 14 minutes ago

  It's not like mainstream media dont know about ANY of this. 👇👇 In September 2017, the federal government announced a $50 million investment over seven years in the Cyber Security Cooperative Research Centre (CSCRC). The CEO was Rachael Falk. She led the independent review into the Optus and Medibank cyber breaches. She was appointed by the Minister for Home Affairs to the Expert Advisory Board for Australia’s 2023-2030 Cyber Security Strategy. In February 2025, Falk left the CSCRC to become a partner at Ashurst Risk Advisory—a return to the firm where she had worked as a lawyer in 1998. The CSCRC was not just a research centre. It was a revolving door—a place where a connected insider could build a network, then cash in.

• 
  Feral Hermit.🍉 (@greg_kennedy10) reported 16 minutes ago

  @Optus Not trying to activate a service, verifying my ID on my prepaid ask you asked. The app is garbage, tried it & all is does is ask me to update (I already have), now it keeps telling me to update then shuts down. Have to waste my time going instore.

• 
  Brendan Kelly (@brendan_kelly9) reported 16 minutes ago

  @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

• 
  Optus (@Optus) reported 18 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  nicko_316 (@nicko_316) reported 18 minutes ago

  @karavas_alex @BrianJArbuckle 50k of intense support at Optus which configuration isn't too dissimilar to MCG. Freo kicked 100+ in the 2 games at the G. Doesn't phase them mentally. Sat was a rare shootout. A GF doesn't have that level of intense support - 100k v 50k doesn't make a diff.

• 
  Optus Help (@optus_help) reported 21 minutes ago

  @Zaica71 Hi there, as mentioned by my colleague, this is a built-in safety feature within the phone. Based on the notification, it seems that the change is not permanent and will unblock all numbers for a 2-hour period to ensure that you are reachable by emergency services. Please send us a DM if you require further assistance with your Optus services. -Jay