Optus outages and service status in Kulin, Western Australia

Problems in the last 24 hours in Kulin, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kulin, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Symons (@SymonsYahoo) reported 3 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  🦉Schtang 🦉🐵🙈🙉🙊 (@Schtang) reported 4 minutes ago

  @james00000001 Interesting to see if they were Optus phones that didn’t receive the message - wouldn’t be surprised Optus is so ****

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 4 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Katrina Larsen (@KatrinaLarsen) reported 6 minutes ago

  @optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  batgirl3000 (@batgirl3000vol1) reported 7 minutes ago

  if they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!

• 
  Paddy (@Dabatsau) reported 9 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 10 minutes ago

  @bamberee 🤷 Not unexpected. Optus version worse. BUT the same as then, today. Lynch - no plan. Rebound - no defence. Outlet for hand pass - nil. Even with Marcus to buy half an hour. Selection/positions - bewildering. Reid DE&t/o really poor-noone with him? No coaching response to these

• 
  Sarisa sandy lindsay (@Sarisasand6rzp) reported 11 minutes ago

  crim goverment in my icloud google. com and apple .com sydney nsw store business all apple produc store online internet network teltra vodafone optus work deal to apple . com and store with manager socile media TV chanel

• 
  The Truth Always Wins (@TTAlwaysWins) reported 11 minutes ago

  @LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink