Optus

Optus Outage Report in Kulin, State of Western Australia

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kulin, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kulin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kulin, State of Western Australia 01/15/2025 04:25

January 15: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tomascl tomascl (@tomascl) reported

    @Optus Optus 5g doesn't work, don't contract!!!

  • hawaicolombo Natalie Salem (@hawaicolombo) reported

    @9NewsAUS Optus has a major outage in Melbourne since 15/12 we cannot use our mobile phones !!!

  • mdburner2 mdburner (@mdburner2) reported

    Did a speed test at work between my coworkers @Telstra 5G and my @Optus 4G Telstra 5G = 17Mbps Optus 4G = 139Mbps You telling me this **** gonna give me radiation poisoning AND trash speeds? I’m good

  • TheColinputer The Colinputer (@TheColinputer) reported

    @Optus Hey there, I am having an issue activating the endless data. When I go into the app and go to manage data click it then click the confirmation that pops up. Once I close back out of it. It reverts back to the $10 for 1GB thing. This is happening on both iOS and Android

  • Nick44376221 Nick (@Nick44376221) reported

    @Optus it once was a joke your reception in the Illawarra… now it is an embarrassment… 1 bar of service in the middle of Woonona and now 1 bar and switching to 3G in Albion Park… it is costing me business and wasting my time… time to move providers

  • PoppyVelvet Mardi Linke (@PoppyVelvet) reported

    .@Optus your customer service is useless. put USEFUL links in the texts/emails or better yet perhaps a real person could ring me with the phone in there hand and we could work out a solution, instead of causing me anxiety for weeks 6/x

  • munsieanne Anne Munsie (@munsieanne) reported

    @telstra while I have no complaints with your service I have a friend who would like to open a mobile phone account with you as she is getting no support from @optus - is housebound and would like to contact you - how does she do this via her Computer? Thank you!

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Companies like @Telstra, @Optus, @VodafoneAU, banks, etc etc wouldn't have to fake a apology, if they investigate and fix up the issues that their own customers reported many times over years like the usual poor #CustomerService.

  • AtulBhanushali8 Atul Bhanushali (@AtulBhanushali8) reported

    @Optus Yes I did. Even when status says okay it is weird drop in drop out issue. Never had this before as lived in northmead for 5 years

  • hawaicolombo Natalie Salem (@hawaicolombo) reported

    @Optus Optus mobile has outage in boxhill since 15/12