NBN Outage Report in Kelvin Grove, Brisbane, Queensland

Problems in the last 24 hours in Kelvin Grove, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Kelvin Grove, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Kelvin Grove, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Total Blackout	23 hours ago
Brisbane	Internet	5 days ago
Brisbane	Internet	5 days ago
Brisbane	Internet	5 days ago
Brisbane	E-mail	7 days ago
Brisbane	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Kelvin Grove, Queensland

Latest outage, problems and issue reports in Kelvin Grove and nearby locations:

• 
  Old Timer (@OldTime58084241) reported 5 minutes ago from Brisbane, Queensland

  @CannabisFairy69 @davidbewart @kjon1230 NBN another LNP cluster ****

• 
  Bradders (@editsmithy) reported 8 minutes ago from Brisbane, Queensland

  @NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.

• 
  Robert Gunner (@badtastefatboy) reported 11 minutes ago from Brisbane, Queensland

  @LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.

• 
  Mark (@teamallen) reported 13 minutes ago from Brisbane, Queensland

  You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

• 
  Bradders (@editsmithy) reported 15 minutes ago from Brisbane, Queensland

  @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

• 
  greg bradley (@gb7004) reported 15 minutes ago from Brisbane, Queensland

  Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

• 
  Tony Nasser 🇦🇺 (@nasser_tony) reported 21 minutes ago from Brisbane, Queensland

  A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.

• 
  Bradders (@editsmithy) reported 33 minutes ago from Brisbane, Queensland

  How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

• 
  Robbie Shenton (@TheOlderGamer52) reported 35 minutes ago from Brisbane, Queensland

  @SoloVideoGamer I keep hearing of these NBN issues from hundreds of people. Only ever had 1 issue and that's when we 1st got connected. No upload speed. 😂 Now I get a constant 94/37mbps unless of course someone is downloading lol

• 
  Bradders (@editsmithy) reported 36 minutes ago from Brisbane, Queensland

  @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

• 
  Ash ☁️ (@ashkbne) reported 36 minutes ago from Brisbane, Queensland

  @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

• 
  Bradders (@editsmithy) reported 36 minutes ago from Brisbane, Queensland

  @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

• 
  dc (@offshoredc) reported 40 minutes ago from Brisbane, Queensland

  @YaThinkN @BreakfastNews Yes and if you continue a curve it becomes a circle and we end up behind ourselves and backwards. The NBN is a palindrome for a reason. It’s as much backwards as it forwards. At times we have the worst broadband service you could imagine

• 
  Jason Felstein (@JFelstein) reported 40 minutes ago from Brisbane, Queensland

  When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.

• 
  Benny Ling (@bdyling) reported 47 minutes ago from Brisbane, Queensland

  The good news is, the apartment I purchased off the plan has FTTP. The bad news is, it’s not NBN FTTP, it’s some “LBN Co” FTTP, whom I have never heard of before.

• 
  Ash ☁️ (@ashkbne) reported 51 minutes ago from Brisbane, Queensland

  Had no issues with Telstra cable pre-NBN

• 
  Glenn Rowe (@glenn_rowe) reported 53 minutes ago from Brisbane, Queensland

  @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

• 
  Dann Mallet (@DannMallet) reported 55 minutes ago from Brisbane, Queensland

  Optus mobile and nbn slow tonight

• 
  Paul (@ardmorelad) reported 57 minutes ago from Brisbane, Queensland

  I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

• 
  Robbie Shenton (@TheOlderGamer52) reported 59 minutes ago from Brisbane, Queensland

  @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quit/BackSoon. (@zS8TN) reported 2 minutes ago

  Hate how I’ve been waiting 3 & a half months for NBN. Biggest joke ever, Sorry to the boys for letting you guys down. Wish this would hurry up! Be back bigger & better. Really gonna make **** pop on Cold War.

• 
  Chris Halse Rogers (@RAOF_47) reported 3 minutes ago

  @weemadando @Tegan_Writes Eh. Apart from the “the telcos don't know what they're doing” bit, this is… not unreasonable? Once - for whatever stupid reason - give decided that the NBN isn't going to provide service to everyone it's reasonable to spread the cost of doing so across everyone?

• 
  Nino Iaccarino (@thcnunz) reported 5 minutes ago

  @NBN_Australia Why do we as the customer need to ensure our RSP are doing the right thing? Surely the historical records can show consistent issues in the area.

• 
  Peter (@psg_au) reported 6 minutes ago

  @NBN_Australia NBN Australia- working extremely hard to ensure that provide the worst customer service experience GLOBALLY! Striving for that No1 title.. Well On the way Guys, keep it up!

• 
  Nino Iaccarino (@thcnunz) reported 7 minutes ago

  @NBN_Australia Hi there, thank you. I have contacted Telstra and they are sending out a technician tomorrow. However, the root cause is never resolved. The pit dries and the issue resolves itself until next time and round and round we go. I have my neighbours also logging service requests.

• 
  Keef O'Keefe (@KeithKeefster) reported 7 minutes ago

  @theage More strain on the broadband network? if the office workers are at home then they are not using broadband at work. Is the NBN that useless?

• 
  melissa (@melmuscat) reported 8 minutes ago

  @NBN_Australia I’ve had no wi fi since Sunday. I had parent teacher interviews Monday which as a result I was unreachable for. My employer and student parents not happy. I’m hot spotting from my mobile, using up data from there. My provider doesn’t answer calls. Honestly, just terrible.

• 
  Optus (@Optus) reported 10 minutes ago

  @parana_man Hi there, Lahiru. Sorry to hear about the issues you're having with your WiFi. I've had a look at Epping NSW and can see we have a fault impacting NBN customers in the area. Our tech teams are working to resolve this asap (1/2)

• 
  Tony West (@pasavito) reported 12 minutes ago

  @NBN_Australia Thanks for the reply. Can hardly wait for this process, our connection is getting a lot slower. Down from ~40 down a couple of months back to ~31 now. Nothing has changed in my house, presume we’ve got contention issues in the area or faulty cabling after the heavy rain.

• 
  Nino Iaccarino (@thcnunz) reported 12 minutes ago

  @NBN_Australia It would be great for someone to address the underlying issue or at least identify the issue. Intermittent packet loss is frustrating. Also, my 4G wont failover due to the intermittent nature of the issue.