NBN Outage in Kelvin Grove, Brisbane, State of Queensland

@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

@Telstra @NBN_Australia outage in 4304 QLD.

Oh apparently it’s a nationwide NBN issue. Hooray.

@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

@NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least

Almost as shocked at this as how **** the NBN turned out to be #notshocked

Dodo is slow NBN has their moment's

A friend of mine who teaches at Griffith has been told her NBN is down for 2 days. Teaching and research up the spout. Of all the idiotic decisions @TurnbullMalcom took, screwing up the deployment of Australia’s internet was one of the biggest. Truly awful

@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

@iallikat @Patrick51112869 @MorpheusBeing Their crap NBN is already halfway there 😂😂

My NBN is down and Vodafone won't pick up 😭. It's ******* Friday, this is not how I wanted to start my weekend.

@NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕

@VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

@JimRHoughton *******. It’s like the 70’s all over again. The only reason they’re putting nuclear forward as an option is because it will buy the coal industry another 10-15 years while they build a reactor. Then they’ll have to go renewables anyway. It’s the friggin NBN redux

Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

@jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue

@iiNet Hi iiNet, my nbn appears to be down in Glen Iris, Victoria. Any info for me?

@BrissyRod @peggymel2001 @davidbewart It had such potential, the chance to bring Australia back from the Technology Shade Howard had cast us into. Before Telstra was sold off and run by idiots it was a world leader... the NBN was guided by the Same idiot, built without any thought of progress Obsolete at the start!

IMPORTANT UPDATE: the AMC's emails are down until further notice due to issues with NBN setup. We apologise for the major inconvenience. Website is operating, orders will be received, and we will respond when we are able.

Had a call from an NBN Technical Support Scammer today, as usual he had to hang up once I started to question him about his name and employee ID.

@AlboMP I have said to Mark Butler to go ahead and upgrade fibre to node districts . The Port Adelaide area has bad ex teltra wires connected to the nodes ( ex tech and ex nbn 34 years service )

@NBN_Australia Fixed. Had to entirely power down and restart the DPU, apparently on multiple ones in the area according to the tech. That said, a day and a half of downtime for a 'turn it off and on again' is less than ideal...

@RandolpheLibre Copper, especially the stuff left over from installations we were doing 30 years ago, is crap. The pair-gain kits we were putting in housing estates buggered ADSL; it completely negates NBN. I can do better with my 4G mobile broadband in the middle of nowhere.

@peggymel2001 Read the thread. Recommend reading Michael Quigley The Monthly 3/19. CEO NBN Co handover to Turnbull who laughed at him when he explained he had spent 2yrs working with Telstra and had solved the problems. Canned and the rest is history and the big bill for a pile of **** is ours

@davidbewart is Lord Turnbull suggesting that not even Murdoch is stupid enough to switch to 40 year old copper cabling instead of fibre for the NBN roll out?

The NBN nightmare begins. The smart modem finally arrived today, only for @Telstra to reveal it will not activate the service until Oct 13. This should have been said during the sale process. It feels like deceptive and misleading conduct. Prepare for daily updates, dear readers.