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NBN outages and service status in Townsville, Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at NBN

NBN is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Townsville, Queensland

The most recent NBN outage reports came from the following cities: Townsville.

CityProblem TypeReport Time
Townsville Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    Hey @NBN_Australia. Is there any way I can sign up for outage notifications for an address? Got caught out by a maintenance outage tonight.

  • SEdwards0108
    Scott Edwards 💉 (@SEdwards0108) reported from Townsville, Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • SEdwards0108
    Scott Edwards 💉 (@SEdwards0108) reported from Townsville, Queensland

    I think I spent about 3.5 hours trying to arrange an NBN service provider change. Success to be determined soon (I hope).

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    @Richard33878882 @craigreucassel @NBN_Australia It’ll be the NBN network termination device (NTD) that has failed, not his modem/router. There are a variety of these are used on FTTP, FTTC, HFC and fixed wireless installs. NBNCo operates these units inside your property, and only they can service/replace them.

  • twistieman
    Tristan Davey (@twistieman) reported from Townsville, Queensland

    We need to invest in huge nation-building projects; a national grid to support renewables, divestment in fossil-fuel base load, a renewed NBN with speed guarantees and equal access for every Australian, a high-speed rail network to connect Australia’s major centres.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • asphotos
    Andrew (@asphotos) reported

    You’re not trying to do remote IT support to the mother in law on their stupidly slow 12/1mbps NBN FTTC plan 4hrs drive away and it keeps dropping you out? Sad! **ARGHHH

  • alicefarquson
    alicefarquharson (@alicefarquson) reported

    @oscarcsims also very confusing policy/reg space. govt essentially renationalised Telstra infrastructure in leasing a bunch of its assets to the NBN. yet Telstra still runs emergency services, payphones, landlines - not NBN. minimal economic incentives, maximal telco corporate welfare

  • FlickFlaneuse
    Flick XX (@FlickFlaneuse) reported

    @Pine_Ghosts @GreensAU2 "with no mains electricity, gas, water, sewage, NBN, garbage, or medical facilities". You're talking rubbish. No one in need of alleged NDIS anything is living under those conditions. No one.

  • pigways
    pigways (@pigways) reported

    @ajamesbragg Do the NBN. $40B down, uni-party responsible. Perhaps the NDIS. Covid largesse 🤪

  • AussieWirraway
    TomOyn 🚉🏗️ (@AussieWirraway) reported

    Ordered a new fibre connection on Sunday, a tech came and installed FTTP on Wednesday, and it cost $0. NBN gets a lot of flack but it's very hard to complain about this level of service!

  • nicole_lazarou
    Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported

    @QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.

  • WhatYouThinkIT1
    WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @ianclarkeAU Now explain how Starlink is going to remove the latency of the speed of light to/from LEO and then transmission from ground stations compared to fibre? Max bandwidth Starlink: 310/44mbps (down/up). NBN FTTP: 2Gbps/500Mbps. Wireless/Wifi/Satellite will always be slower.

  • SnagzOnX
    Snagz (@SnagzOnX) reported

    @kr0der Fair call, I’m from Melbourne, I’m a streamer so reliable internet is literally key for me lol… losing $100s each day. It’s been an issue for the last 4 days and they can’t send anyone from NBN out until Monday unfortunately. But they know it is on NBNs side, so that’s a start..

  • simonbiddle
    Simon Biddle (@simonbiddle) reported

    @taipan168 Many corporatised, but publicly owned, entities provide great service. NBN is pretty good for example. Even Australia Post isn’t bad. Govt doesn’t have to equal bad and is much more preferable in monopoly and quasi-monopoly environments.

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @ianclarkeAU @CovfefeDnUnder The NBN cannot do it now, but the optic fibres it uses can. Only the gear at either end changes. There is not a wireless system in existence that could carry the existing load of the NBN, let alone future needs. Talk to a network engineer, please.