iiNet Outage Report in Karratha, Roebourne, State of Western Australia
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Karratha, State of Western Australia
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Healy
(@monkeylogicwa) reported
Really @iiNet - 51 minutes on hold and then cut off. Have been a business customer for 12 years and I need to speak to someone about migrating my email account that you are cancelling...
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Motherofopinion
(@MotherofOpinion) reported
@iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice
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Rory Bunk
(@RoryBunk) reported
@iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues
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Anth
(@Anth_Bo) reported
@iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on
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Carsten Bauer
(@numloxx) reported
Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.
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Dougie Herd
(@dougie_herd) reported
from
Canberra, Australian Capital Territory
@iiNet ... this is beyond tedious. Every single day now, your service drops out. It's 3 hours since I reached home. What exactly am Is paying you for??
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Wonder Llama 🦙☘️
(@SirWonderLlama) reported
@Anth_Bo @iiNet Same here...1h11m at this stage and no indication of progressing through the queue. Online chat was unhelpful. Same issue as @Anth_Bo
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Nick Carr
(@NicksaCarr) reported
How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.
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matt patterson
(@mttptt22) reported
@iiNet could you please advise if the internet is down again in Geelong, 3216?
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A Bloody Nice Chap
(@Abloodynicechap) reported
@Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.