iiNet outages and service status in Karratha, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Bloody Nice Chap (@Abloodynicechap) reported 2 minutes ago

  @Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.

• 
  CombatCat (@CryptoICTkat) reported 2 minutes ago

  @gReb3l @iiNet Mate, just get Starlink. I had issues with iiNet VDSL due to infrastructure issues outside my control, was only getting 2 - 5 Mbps when promised 70 Mbps. They refused to fix the issue and didn't want to reduce/refund bills even though weren't honouring their promise.

• 
  Sarah Brewer (@BrewerVASocial) reported 3 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 9 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

• 
  Diane Dromgold (@DianeDromgold) reported 13 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Diane Dromgold (@DianeDromgold) reported 14 minutes ago

  @RedCruz19 @iiNet Forced system migration. Tech instructions ineffective/insufficient. Don’t answer the calls to help number. I’m so pissed off. Long term client and their written responses have been rude! Very disappointed. I used to rate them.

• 
  Gary Bathgate (@BathgateGa3335) reported 15 minutes ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• 
  Kristian Liddiard (@Kliddiard) reported 16 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

• 
  Books (@Books4566) reported 16 minutes ago

  @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

• 
  H u m e r u s 🏳️‍⚧️🏳️‍🌈🇦🇺 (@YoureSoHumerus) reported 17 minutes ago

  Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.