Vodafone Australia Outage Report in Leura, Blue Mountains Municipality, State of New South Wales

@VodafoneAU My suburb Lakemba- 2195 And I work in Cronulla 2230 Every time I rang Vodafone for network reasons- they asked me the same questions but so far -nothing been changed!!!!!

Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

@VodafoneAU can’t fix my Vodafone login issue for 6 weeks No updates from them

@VodafoneAU 1/3 I am so sick of your idiot salesman and overseas call centre... First they lie and guarantee me a ps5 in 2 week or i can cancel it. I only bought it for my quarantine stint after the olympics. 5 weeks later nothing. I call up he guarantees me this week.

@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

@VodafoneAU just ignores the unhappy customer and never gives any updates

Day 6 with no internet. Kid sick, have to stay at home. Cant work. Tks to @TPG_Telecom & @VodafoneAU!!! One day customers will win the battle vs corporations that don't service for what we pay. F#CK YOU!

@VodafoneAU didn’t do anything for 4 weeks to fix my account They don’t even give me any updates

@johndarvall @VodafoneUK Exactly the same here in OZ Bro!!!! @VodafoneAU even BLOCKED me on certain Social Media platforms as I kept calling them out on POOR CUSTOMER SERVICE!!!!!

@mikjcal @SydGuy78 @VodafoneAU You’d think. When I called them over the phone the guys said to me “oh I never use the app, it’s hopeless” That really filled me with confidence 🙃

Calling @VodafoneAU and it offers to schedule me a callback if I press aaaaaaaay I have absolutely no idea what number they meant. It wasn’t 1. It wasn’t 2 and it wasn’t 8. This has got to be the worst phone company in Australia.

@VodafoneAU after signed up new plans- no network, internet is super slow- I complained to Vodafone- they said network will be updated within 2weeks but now already 4months getting worse

@VodafoneAU Hey guys, long time customer. Just wondering the ps5 deal is it possible to get one couriered to my place tomorrow ? Will pay the extra shipping, Desperately need one for my upcoming quarantine coming back from the olympics.

Day 5 with no internet. Of course @TPG_Telecom disappeared so I tried to use @VodafoneAU as a back up. Well voda speed is at 4mbps so I can even download a pic. Shame on BOTH!!! What a disaster are these 2 scam companies. @NSW_FairTrading can u help?

@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

@VodafoneAU worst network and slowest internet

@VodafoneAU keeps saying “we are escalating the issue” for last 2 weeks They don’t know how to fix the issue

@VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!

You cannot apply unfair terms and conditions to any contract under Australian consumer law @VodafoneAU You must comply with all parts of Australian consumer law, you cannot opt out. You sold me this device knowing you are oversubscribed. You misled me about your network state.

@serealy @VodafoneAU Oh no. That’s so bad! They were saying it should be fixed by the end of the day.

@VodafoneAU I did. Was told will be all up and running this afternoon. NBN website shows no issues with my address. Your online chat person told me everyone all over Melbourne is having this issue - except they aren’t! I’d just like to know when I can expect to have internet again please.

Honestly @VodafoneAU you've made it impossible to get support. The android app won't login as it keeps requesting a fingerprint login and a PIN won't work either. I can't access support via website because it only points to the app or a phone # and I can't get on a long call atm.

Yesterday I lost @VodafoneAU phone signal while on George st Sydney CBD. The app has frozen over and can't be accessed. And now, for some reason some are receiving SMS from me from a different phone number to others, indicating that the phone # transfer possibly hasn't worked.

when i worked @VodafoneAU an enormous errfort went into fixing complaint processes & reducing TIO complaints. I've just spent 45 mins on a call with @Internode. Shocked at how bad customer service and complaint management was. ignored TCP code obligations. :( @TPG_Telecom

@VodafoneAU Melbourne CBD, mobile network not working at all, multiple down detector sites reporting problems with Vodafone network in Melbourne. Can we get a public statement?

@VodafoneAU hi I'm on a holiday here in Broadmeadows VIC. I keep getting bad reception here. I'm on 5G with 2 bars and nothing loads quick enough. What gives?

Hi @VodafoneAU there is planned network disruption/outages for 9 days of my 28 day prepaid recharge. Are these days being added back on to compensate?

@VodafoneAU has anyone else had a terrible time with offers

@VodafoneAU My samsung trade id with Asurion in August 2021, which I never completed is SA12B627. I can't contact Asurion but you can.