TPG Telecom

TPG Telecom Outage Report in Santa Barbara, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Santa Barbara, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Santa Barbara, Gold Coast, State of Queensland 11/29/2023 01:00

November 29: Problems at TPG Telecom

TPG Telecom is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (3%)

    Phone (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland

The most recent TPG Telecom outage reports came from the following cities: Gold Coast and Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Santa Barbara, State of Queensland

Latest outage, problems and issue reports in Santa Barbara and nearby locations:

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom It’s OK now. Don’t know what the problem was.

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • atavar Doug (@atavar) reported from Brisbane, State of Queensland

    @TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.

  • josejoness Jodi Gleeson (@josejoness) reported from Brisbane, State of Queensland

    @TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing

  • fourdarklines Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • OEFlores Orlando E. Flores (@OEFlores) reported from Brisbane, State of Queensland

    @TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • macdj86 James Macdougall (@macdj86) reported from Brisbane, State of Queensland

    @TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom Yep was 2 phs and 2 computers that were not working

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom My customer no is 6955053

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    @TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    @No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    @TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom Sure, let’s do that since your customer aervice is leaving me hanging on a dead line at the moment. Check your messages

  • AlBendall Al Bendall (@AlBendall) reported

    @TPG_Telecom Yep, and its down YET AGAIN - seriously....

  • brinx07 brinx07 (@brinx07) reported

    @TPG_Telecom why is TPG always down on a hot or windy day? Seriously, I’m close calling it quits with this company.

  • strayzcuz strayz is a #QuokkaPornPromoter | #VGL strayz (@strayzcuz) reported

    @Jaryobtw @TPG_Telecom @Telstra aussie broadband, the support is good, the ping isnt, they have some sort of fibre optic that is odd add my apartment and at my cousins the its 14 ms to brisbane servers when my apartments is 2kms from the cbd and my cousins are 4.9kms from the cbd when im 6km in northern suburbs

  • ComeOnUCrows BigKev (@ComeOnUCrows) reported

    @TPG_Telecom I understand that there is an unplanned outage, but its been well over 4hrs as far as I'm aware. Whats going on? My wife needs the wifi to do her work.

  • anandarasu987 AnandarasuRamaiya (@anandarasu987) reported

    @TPG_Telecom poor network for your communication process plz check....postal code 698903

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom why is the cost for termination of service during 30 day period more than what i pay monthly? What costs so much? I was told by a retentikn specilist i would have no cost to terminate service but that is pretty mych a flat out lie.

  • sezzzza Sare Bear 😷💉#GetVaccinated (@sezzzza) reported

    @TPG_Telecom No thanks Charm. Fallen for that one before! Was told I’d get a call back & a week later - no call back! Crazy. Don’t even know how you guys are still in business. I’m now speaking with a supervisor. After over an hour. We’ll see if she can sort my issues - I have low hopes.

  • kcbill13 Bill Davis (@kcbill13) reported

    @TPG_Telecom Your internet service is Cockatoo seems not to be working at all at the moment

  • MarieCzerkies m@cz70 (@MarieCzerkies) reported

    @TPG_Telecom is their an outage