TPG Telecom Outage Report in Santa Barbara, Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (80%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (1%)
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TV (%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Ignatius Jones
(@Ign_Jo) reported
nothing worse than calling up to ask why my ******* internet is still down only to hear "go to @TPG_Telecom .com to see if you are affected by recent internet outages".... they're *************** surely
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Richard Taylor
(@riktaylor9) reported
@TPG_Telecom have the worst customer service and technical deliver team. What a nightmare. @Pentanet_ISP would it take you 3 weeks to set up my Internet? I am really regretting my choice of provider. 3 weeks of daily calls to a team that just don't care
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mathew porth
(@porthchops) reported
@TPG_Telecom Paid said they would stop cancelation been told that internet will be back on but I’m still waiting for the connection as internet still not working
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Shez🌱
(@shezzay) reported
@TPG_Telecom I keep getting SMS from you regarding an address I don't live at, and I have never had an account with TPG. How do I stop this from happening, extremely annoying.
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Lex Beavenue
(@lexbeavenue) reported
@TPG_Telecom Appreciate your reply. Allegedly the speed tests are showing correct but the actual service seems intermittent. I am certain it is not you as a carrier/reseller but to do with the awful @NBN_Australia in our area but they can't say when we will be upgraded
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Nic/ole 'Pit ****' Featherby
(@nic_olenomicon) reported
@MRGNMLFNCTN @TPG_Telecom Pretty sure they actually were just lying to me so they could force me onto their own network
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Lex Beavenue
(@lexbeavenue) reported
@TPG_Telecom @NBN_Australia I am so sick and tired of paying extortionate money for a service that is worse than ADSL! Think I have every right to cancel my contract when I can't even stream Spotify while other user on Skype! @Optus time to show me your 5g home plans!
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ckylam
(@ckylam) reported
@TPG_Telecom Still not resolved the issue. That’s a whole day with no service!
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DANIAL GOWANS 🅿️HOTOGRAPHY
(@danialgowans) reported
WTF @TPG_Telecom why has NBN been down all afternoon and past midnight , and still ur offline in the Kingsford area 2032? I’m starting to run a business and with a pending lockdown staring back at us this is a joke!! #nbnfail #tpg #tpgtelcom
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ckylam
(@ckylam) reported
@TPG_Telecom - No internet for 7 hours now. what’s going on? NBNCo says it’s a TPG issue and you guys are saying it’s a NBN issue?? Hello customer caught in the middle!