TPG Telecom Outage Report in Santa Barbara, Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (9%)
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Phone (5%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no internet .. all day .. wtf ?
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom no service
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom It’s OK now. Don’t know what the problem was.
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Mahony
(@Joe_Mahony) reported
.@TPG_Telecom Ref: 101403719. Couldn't sign up online because the delivery address is wrong. Had to call. Called and they won't honour the deal on your own website! It's a current deal on your website and your phone sales clowns won't honour it or escalate the issue. Jamie #9561
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𝕷𝖚𝖓𝖆𝖗 ~ 𝕿𝖍𝖊𝔂 /𝕿𝖍𝖊𝖒
(@LunarDarkling) reported
It's illegal to manipulate a customer into paying for something by denying them a credit on the account for the service they paid for @TPG_Telecom I paid for internet. I didnt have internet for 3 weeks. You dnt then get to trick me to pay for a modem I said I wouldnt pay for.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom has the worst customer service I've experienced so far. Worst than Telstra and that's something not easy to achieve. I will do my best to spread the word so they can lose as many clients as possible
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom And I will keep my promise. Spread the word about how bad you guys are. In detail. Non reliable, bad customer service, expensive, slow etc etc.
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The Beer That Goes Missing #BlackLivesMatter
(@TheRealFatShaeD) reported
Hey @TPG_Telecom I'm absolutely loving the lack of 24/7 customer support 🥰 i love when my internet dies when i have important stuff to do at 10pm, love that there is no support, super great, anyway catch me looking at iinet plans, ******* joke 🙄
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Aedan Roberts
(@aedanr) reported
@TPG_Telecom Hi, I had a text and email last week about an NBN outage, but for an address that is not mine. How can I check whether my contact details are incorrectly associated with someone else's account?
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Ben Grimshaw
(@rarghdinoshaw) reported
7. 4 days since our no show appointment, we now approach the 4 week mark of no internet. Still no information from either @TPG_Telecom or @NBN_Australia as they continue to bounce us from one to the other, to avoid actually making an effort to rectify this issue.
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
from
Sydney, State of New South Wales
@TPG_Telecom 2nd day with no internet. FIX IT ASAP!!! Also I refuse to pay your bill for this service. Frustrating!!!!
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Luco-Roo 🇦🇷 🇦🇺
(@Lucho_Roo) reported
@TPG_Telecom the engineer update was the SAME as before. im sorry but i have to work - cant be waiting 4 hs (from 10am to 2pm) for someone to come and check it out. It is confirmed that @TPG_Telecom has THE WORST service in Australia - by far!
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Chloe Wyin
(@ChloeWyin) reported
@TPG_Telecom Hey is TPG mobile data service in Singapore down now? I can't access to the internet with mobile browsers since around 8:30pm today, only able to go online after connecting to WiFi 🤔