TPG Telecom Outage Report in Santa Barbara, Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Santa Barbara, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Santa Barbara and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (68%)
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Wi-fi (13%)
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Phone (13%)
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E-mail (3%)
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Total Blackout (3%)
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TV (%)
Live Outage Map Near Santa Barbara, Gold Coast, State of Queensland
The most recent TPG Telecom outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
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 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
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| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Santa Barbara, State of Queensland
Latest outage, problems and issue reports in Santa Barbara and nearby locations:
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom you’re now charging me for a service you’re not providing. I think in most circles that’s called stealing
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James Macdougall
(@macdj86) reported
from
Brisbane, State of Queensland
@TPG_Telecom your service has been shocking the past few days. Our internet dropped out completely yesterday morning and again today! Not good enough!!
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom hello guys, I am experiencing some problems with the service are you able to assist?
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom Hi I’ve DMd you as suggested. I’m also trying to connect to your tech staff again, unsuccessfully. This is remarkably frustrating. I’d very much appreciate if someone could fix this.
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Jodi Gleeson
(@josejoness) reported
from
Brisbane, State of Queensland
@TPG_Telecom our internet has been down for over 24 hours - all attempts to contact you isn’t working. Your new chat system for tech support is doesn’t work. you obviously don’t have enough rescources - get more and let me talk to someone to fix my internet please
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom Yep was 2 phs and 2 computers that were not working
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
@No2Dogma @SecuLawyer @TPG_Telecom You are lucky mate. I’ve never had anything close to that. Sometimes after restarting I can get as high as 10Mb but lately can’t even get that.
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet
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Orlando E. Flores
(@OEFlores) reported
from
Brisbane, State of Queensland
@TPG_Telecom Great. I’m leaving Australia for good this December. I want to know how to stop my service by December 10th. How early should I ask for suspension? What to do?
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Doug
(@atavar) reported
from
Brisbane, State of Queensland
@TPG_Telecom internet appears to be down in Ormiston QLD. No outages reported though.
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom I feel for you nice staff overseas that have to put up with people like me waiting for a solution, I know a number of other TPG customers with the same issue! I’ve also heard that you continue to bill whilst this isn’t resolved. It’s the worst #CustomerExpereince I have ever exp
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
@TPG_Telecom service I paid $200 in advance for and it’s been extremely frustrating.
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@TPG_Telecom what the heck is happening ? 3 days in Brisbane New Farm and little or no wifi .. this is terrible service !!
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
@TPG_Telecom My customer no is 6955053
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Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Anth
(@AzVx17) reported
@TPG_Telecom not even 3 months with you guys and I’ve just about had enough. Dark spots all over the house because of a shocking wifi range so I went and forked our money on a new modem only to realise it’s your poor internet service 1/2
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Ice Nine
(@IceNine) reported
@kaffando @NBN_Australia @TPG_Telecom Weirdest thing happened to me - we had an old provider, got taken over by an AU company and was about the same. Following this was taken over by Vodafone here and service went to pot. Fast forward, when we shifted, chose a larger NZ provider - been good since joining, no issues.
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Black the Wolf (블랙)
(@Black_the_Wolf) reported
@TPG_Telecom no internet again... this is why i hate aussie government bringing NBN. Australia can never get internet as good as Korea or usa... ffs i got no internet right now too
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Benny
(@GreedyOsprey) reported
@TPG_Telecom DM?/greedoprey/6505455 Red Light on router keeps turning on/off but it looks like service is still running.
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Jim Crankshaft
(@jimmyrekard) reported
@TPG_Telecom @Cotty_Merv Hi @TPG_Telecom, i’m having the exact same issue..
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PERFECT GENTLEMAN ♎
(@Jay_1759) reported
@TPG_Telecom Ever since i recieved a mail from you, claiming to have upgraded and bumped up my internet connection and speed, i have had a hard time using the service. Refreshing my mail now takes 5-10mins. Can i please have my old connection back? I no longer want your upgrade
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Dr Elizabeth Stark
(@tech_is_dead) reported
also - shoutout to @TPG_Telecom tech staff who have been really helpful and were chasing @NBN_Australia to register the fix hadn't worked, even before I rang this morning
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Lesley Anne Dunn
(@lesley_anne_d) reported
@TPG_Telecom What appalling service, I am constantly disappointed by TPG. Time for a new provider I think. House fire, modem damaged, TPG promise to send a new one, doesn’t arrive, call TPG, whoops forgot to process it! Promise to courier one the next day.
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Nathan Farthing
(@Nayfun55) reported
@TPG_Telecom Hardly had any issues in the past but lately speed and consistency are quite poor.
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Completely over it.
(@kaffando) reported
About 3 weeks ago, the @NBN_Australia was down for 8 hours. Since then my internet connection has been utterly shite. I also recall @TPG_Telecom tweeting me that they would look into compensation, but no. Nothing. I'm so over this fckn country. So over it.