TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 12/04/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (16%)

    Phone (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • TalkingFrankCom Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom really slow internet speeds today 70Mbps compared with yesterday’s 450 Mbps. Why?

  • TEHSINUK TEHSIN KHAN (@TEHSINUK) reported

    @TPG_Telecom my internet was fixed by the engineer yesterday after waiting for two days. This morning it is not working at all. #TPG #NBN

  • LLeckey Lee leckey (@LLeckey) reported

    @TPG_Telecom Get sent a message - your NBN service has been installed - guess what still NOT working.

  • scottmcdonaldx Scott (@scottmcdonaldx) reported

    @TPG_Telecom Internet has been down since 1pm, 2000 post code and been on hold for 70minutes now. TPG saying only Liverpool area… what is happening?

  • NeonMarquee Neon Marquee (@NeonMarquee) reported

    @TPG_Telecom @VikashTripathiG @azadsamina We’ve had FIVE ‘planned maintenance’ outages in less than a month. Contact them to demand having days affected struck from the bill. Also we have the Australian telecom ombudsmen investigating them. Lodge a complaint with that crowd bc this will keep happening. TPG is Sketchy

  • Ambrosae christine (@Ambrosae) reported

    @TPG_Telecom our land line service has been down for more than 24 hours. We have been unable to get through to your tech support. This is affecting our business. Can you help??

  • ozvic27 Guptarahul (@ozvic27) reported

    Hi @TPG_Telecom I don't know what's happening for the last few days. Internet has been on and off, but today is worse. It is disconnected not. Could you please check and fix it.

  • PeterMamo Peter Mamo (@PeterMamo) reported

    @TPG_Telecom the worst customer service and internet provider. My service gets deleted without my consent. I get bounced around from operator to operator (based overseas) getting told the same story. No internet for 6 days. Can’t wait to change providers.

  • jmcjmc_jmc JMC (@jmcjmc_jmc) reported

    @TPG_Telecom on hold with a customer service agent who doesnt really want to help me after I mentioned my account is handled by complaints dept. still on hold, wont talk to me

  • GreedyOsprey Benny (@GreedyOsprey) reported

    @TPG_Telecom service down at Algester 4115!