TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 02/07/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshuaMadoc Joshua Madoc (@JoshuaMadoc) reported

    @TPG_Telecom My new modem is having problems not one month after purchase and days of being pestered about my internet case status Did your engineers plan this? This is money I am very tight on right now, I don't want to have to buy another one so soon

  • WatsontrTom Tom (@WatsontrTom) reported

    @TPG_Telecom We've had no service in Buff Point for a few hours (NBNFTTN 50)

  • terminatortimmo Timothy Boyle (@terminatortimmo) reported

    Wow, the customer service at @TPG_Telecom is truly TERRIBLE! So much so, I’ve started recording them. They’ve now asked me to call them back when they sort out their own technical difficulties because their phones aren’t working. #give_them_an_hour 🙄😣 #youhaveonejob

  • clintang84 Clintang (@clintang84) reported

    @TPG_Telecom are you ***** ******* kidding me? Your tech support closes at 10pm? What a load of ****!

  • masruraashraf Masrur A Ashraf (@masruraashraf) reported

    @TPG_Telecom my internet is down for 2 hours!! Need help ASAP!

  • JShakkas JessSez (@JShakkas) reported

    @sydneygrrl @JaneCaro After explaining the situation through a wavering voice and tears, they told me I needed authority from the account holder to proceed … 😳😳 @TPG_Telecom would never recommend

  • _thorbz Peter got a haircut today (@_thorbz) reported

    @TPG_Telecom Sorry, after an hour on the phone on behalf of my customer to find he couldn't reset his password because he didn't have another email, didn't have a mobile phone and couldn't even temporarily use mine because there was no way to verify him he's switching provider. Thanks anyway.

  • LahiriSaugata Saugata lahiri (@LahiriSaugata) reported

    @TPG_Telecom something must be done they said my card details are removed from system so how come the money again deducted? Its the worst service I have seen in life. I need my money back

  • ryan90160456 ryan (@ryan90160456) reported

    @TPG_Telecom awful awful service. Have moved home twice. Both times it took 3 weeks to sort out multiple issues. Hours on ph. Stay clear. #tpg #isp

  • _thorbz Peter got a haircut today (@_thorbz) reported

    Fun to see that @TPG_Telecom has an even worse password reset system than @Telstra. Didn't think that was possible, but well done being even less customer friendly!