TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 11/12/2025 14:15

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • yusufmuraben Yusuf Muraben (@yusufmuraben) reported

    @TPG_Telecom Nah, already tried and failed. Your last response was classic delay and deflection. Much like the service I have got. Here is the reply to my message: I realised that you have AAPT account and we only have access to TPG residential account thus I'm unable to review the ticket.😕

  • paulkwai Paul Wai (@paulkwai) reported

    @TPG_Telecom no internet in Breakfast Point since 10am. Called customer support and she said they’re doing maintenance work. Maintenance work during the day on Monday?!?!

  • TalkingFrankCom Frank Talking (@TalkingFrankCom) reported

    @TPG_Telecom umm Internet is slow today 75 Mbps. Not sure what happens to the 400 MBps last week. Any known issues?

  • mrsjessdasilva Jessica Da Silva (@mrsjessdasilva) reported

    @TPG_Telecom internet is down in Canterbury NSW, what is happening and when will it be back up??

  • sylvk85 Sylvia Kim (@sylvk85) reported

    @TPG_Telecom internet is not working at Strathfield nsw at the moment ?

  • Gav_82 TheTwitch666 (@Gav_82) reported

    @TPG_Telecom @NBN_Australia my internet is currently slow, well the upload is, download speeds are good but I barely have an upload which makes it hard to look at stuff on the internet. Are there any issues in the 5108 area?

  • Black_the_Wolf Black the Wolf (블랙) (@Black_the_Wolf) reported

    @TPG_Telecom seriously.. can you stop disconnecting my network once every few hours!!!! ***** sake let me do my work in peace without having to worry about losing progress each time!

  • Gopalan_Shrini ImAbhyu (@Gopalan_Shrini) reported

    @TPG_Telecom please can you advise why can't i get any one to help me. My internet is down.

  • ChimistuI Sasha (@ChimistuI) reported from Sydney, State of New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • yusufmuraben Yusuf Muraben (@yusufmuraben) reported

    @NBN_Australia @AAPTHQ @TPG_Telecom could be the worst customer service combo in history. Their service is as crap as the rotten cables they run into our houses. Avoid them both if you can (and I know NBN is a monopoly). Retweet if you have had bad service from NBN.