TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 01/11/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • crop221 etcetc (@crop221) reported

    @TPG_Telecom We were promised a refund multiple times. When I spoke to a manager yesterday, the story changed, and they said there was no way they could refund us until you found the modem. That’s not our issue. You need to refund us the money immediately.

  • emanuelgold3 _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom No internet and it has been dropping in and out all day. Why do we have internet issues every month?

  • VAMH26 Aaron (@VAMH26) reported

    Any reason for the outage in Mornington? Seems widespread, know of multiple customers with no connection @TPG_Telecom

  • FrancescoBailo Francesco Bailo (@FrancescoBailo) reported from Sydney, State of New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈🇺🇦 (@backupbear) reported

    Hey @TPG_Telecom this is annoying: I had an issue b4 that was cause by my fixed IP. I switched from static to standard IP assignment. However, whenever there's an outage & I reconnect, it grabs the old static IP address again & I have to restart the modem. Can you fix this?

  • ObzenCSGO ObZen_CSGO (@ObzenCSGO) reported

    5 or 6 net drops in the last 3 days, no planned maintenance, no outage reports. Wat doink @TPG_Telecom

  • ryan90160456 ryan (@ryan90160456) reported

    @TPG_Telecom awful awful service. Have moved home twice. Both times it took 3 weeks to sort out multiple issues. Hours on ph. Stay clear. #tpg #isp

  • crop221 etcetc (@crop221) reported

    @TPG_Telecom My household has been calling you for ten days, because you have charged us a six hundred dollar modem non-return fee for a modem we never received. We have spoken to six different people on the phone and each has promised us we won’t be charged.

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈🇺🇦 (@backupbear) reported

    @TPG_Telecom I noticed a disconnect/reconnect last night which worked fine/without causing the error condition discussed so I'm hopeful this is a sign of it working. Thanks for the help!

  • ThorinCom GiftWrapChic (@ThorinCom) reported

    @TPG_Telecom hmm think you could update your outage page. Suburbs of Liverpool, NSW experiencing outage. Got the outage text but the page shows nada. Wt?