TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 11/30/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • ELCA_Brett Brett Flower (@ELCA_Brett) reported from Sydney, State of New South Wales

    Word of warning everyone. @TPG_Telecom provide THE WORST customer service I've experienced. If I hear "I understand your frustration" (of working from home with unreliable, intermittent internet) one more time, there will be ..... 😡😡😡😡😡😡

  • tyfrost Ty Frost (@tyfrost) reported

    @TPG_Telecom It’s mum’s account so I’m not the authorised account holder. I’ll get her to contact the support TPG email address on the website for confirmation of legitimacy.

  • bg16__ BG (@bg16__) reported

    @TPG_Telecom This is ******* pathetic. Absolutely pathetic. You had a week to get this done but only when I contact you do I hear anything. And even then I’ve still heard Jack ****

  • DavidTSimpson David Simpson (@DavidTSimpson) reported

    @TPG_Telecom When will the service be restored in Surry Hills? It’s been offline for almost 24 hours now and none of your messaging provides a clear timeline. When will it be fixed?

  • Girzon Grimm Booyens (@Girzon) reported

    @TPG_Telecom Hi Tpg I've been having network dropouts recently. Where i need to reboot my nbn modern. Could you run a line check ?

  • KyriakouJohn John kyriakou (@KyriakouJohn) reported

    @TPG_Telecom internet is down again! Why so many consistent problems with your service

  • sullivansims Carla (@sullivansims) reported

    @TPG_Telecom NBN has been down here on the Lower North Shore of Sydney for almost 12 hours now. NBN Twitter were very unhelpful and didn't provide any info. Are you able to look into it at all? I don't even know if they're trying to fix it and there's no ETA.

  • kdvale ken (@kdvale) reported

    @TPG_Telecom Any problems in Mt Druitt area for NBN? Our NBN is not connecting.

  • angellewis Angel (@angellewis) reported

    Hey @TPG_Telecom our nbn has gone off 3 times tonight. What’s happening!? And before you ask: there is no outage on the nbn website. And I have restarted the router 3x.

  • BrowneGuye R (@BrowneGuye) reported

    @sidepoketkid @TPG_Telecom If it's more than one person, hopefully they'll fix it quicker.