TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 11/16/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • dwyer_david 💧David Dwyer (@dwyer_david) reported

    @TPG_Telecom @NBN_Australia is there an outage in North Ryde or is it just me?

  • IzCintaIzz NurShaIz (@IzCintaIzz) reported

    @TPG_Telecom hi I'm having problems connecting to my SIM for hotspot and data. Anyone else facing the same problem?

  • crop221 etcetc (@crop221) reported

    @TPG_Telecom We were promised a refund multiple times. When I spoke to a manager yesterday, the story changed, and they said there was no way they could refund us until you found the modem. That’s not our issue. You need to refund us the money immediately.

  • psbgiriharan Giri Haran S (@psbgiriharan) reported

    @TPG_Telecom There is issue with my Singapore TPG regarding my IDD pack. I already raised complaint via mail. But, I'm not satisfied with the resolution. May I know how to escalate further? Thanks

  • FrancescoBailo Francesco Bailo (@FrancescoBailo) reported from Sydney, State of New South Wales

    Hey @TPG_Telecom, I’ve been a customer for almost 10 years but I am seriously reconsidering my loyalty now. I scheduled moving the service way in advance exactly to avoid being left without the Internet and still you managed to cut me off the service a week in advance!

  • crop221 etcetc (@crop221) reported

    Hate to be this person but @TPG_Telecom have charged me 612 dollars for a non-return fee for a modem they never delivered. I was told two weeks ago by two different people from TPG that the charge would never leave my account. It did.

  • 7Raikiri Rai (@7Raikiri) reported

    @TPG_Telecom intermittent connection and sync issues for the past 2 days at Heathwood/Forest Lake QLD. Any maintenance or downtime on service?

  • abhiramsampath abhiram sampath (@abhiramsampath) reported

    @TPG_Telecom Is your service down in Rhodes NSW region? Any ETA?

  • geraldinequinn Geraldine Quinn (@geraldinequinn) reported

    @TPG_Telecom I'm chatting to a TPG customer service rep now. Seems to happen a fair bit.

  • crop221 etcetc (@crop221) reported

    @TPG_Telecom My household has been calling you for ten days, because you have charged us a six hundred dollar modem non-return fee for a modem we never received. We have spoken to six different people on the phone and each has promised us we won’t be charged.