TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 12/02/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • DariushSALEHI6 Dariush SALEHI (@DariushSALEHI6) reported

    @TPG_Telecom There is no problem with White Cube modem, the issue is that the Black 4G tp-link modem has Wu-Fi 6 on it, therefore the signal distribution is enhanced and better for my home. I 'm not sure what would be the purpose of replacing for current Cube 4G modem in my possession?!

  • dollee_elle Dollee (@dollee_elle) reported

    @TPG_Telecom NEVER works & is completely unreliable - recommend you go elsewhere. You can’t contact them. At least Telstra has a 24/7 customer service contact - TPG doesn’t!!! #Fail #TPG #TPGNeverWorks

  • MorganLStewart Morgan Stewart (@MorganLStewart) reported

    @TPG_Telecom Is there an issue in 3032? My internet has been consistently dropping in and out for the last 24 hours.

  • Createandpaint Painting and creating (@Createandpaint) reported

    @TPG_Telecom Hi. My internet has been down for 40 minutes. What's happening?

  • djrobertson27 David Robertson (@djrobertson27) reported

    @TPG_Telecom is there an outage of fibre customers in Hendra Qld - no internet at our household with TPG :(

  • LisaJohnson2002 Lisa Johnson (@LisaJohnson2002) reported

    @TPG_Telecom Thanks, support called me back. There is a ticket now and engineers are looking at it

  • MarkyMark_005 Mark Sweeney (@MarkyMark_005) reported

    @TPG_Telecom my internet has dropped out for the last hour and the wait time to speak to someone is over 1 hour. There is no outage from your website. Is there a problem?

  • Vinuodh Vinodh Murthy (@Vinuodh) reported

    @TPG_Telecom NBN is not working from yesterday evening. I got a message saying service is affected and will let you know once resolved. Haven't heard anything after that and service is still down.

  • SpellinItUp light heart (@SpellinItUp) reported

    @TPG_Telecom I'm trying to call the aec right now on 13 23 26 and get a high pitch sound they say to contact you as the dont know of any problems..

  • madherbertson Madelynne Herbertson (@madherbertson) reported

    @TPG_Telecom @SeniorGeek888 Can you respond to this publicly please? It is affecting iinet and internode customers also and no nbn outage is detected.