TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 02/08/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • tonycshum 🆃🅾🅽🆈 (@tonycshum) reported

    @TPG_Telecom is there something wrong with the TPG 5G home broadband in Burwood NSW. Calling you guys up and kept saying it’s maintenance, it’s already been like this for over a day. Are you guys trying to fix it?

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom GREAT, this beautiful company now has charged me twice this month, one for a service that never worked, and now to put my new service online, they didn't waive my payment as promised, and they're pushing the online go date in 4 days!!! U-N-B-E-L-I-V-E-A-B-L-E

  • Paul_Nayda Paul Nayda (@Paul_Nayda) reported

    @iinet @TPG_Telecom wtf have you done to your business. It used to be excellent, but your provisioning experience is truly awful. Hours on the phone, useless support staff, messed up billing systems. Still no internet.

  • AlexanderAsuki Александр (@AlexanderAsuki) reported

    Hay @TPG_Telecom, how do i contact you in correspondence with a Nigerian scammer using a service email from your company? Please get back to me ASAP.

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom you are the worst service provider, I can't believe you guys take over 4 days to put my connection back on. 5g home band is just a joke!!!

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom TPG once again is promising they will call me back, and I'm here sit waiting for the 5th day consecutive. No internet connection since Friday, what a JOKE!!! This is a nightmare to fix an internet connection, where it is a fault from TPG side (internal system).

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    5 days and counting, no internet connection due to @TPG_Telecom fault, they can't even give me an idea when I'll have my internet back on. I can't do any work, and my phone data has gone (not to mention the $50 spent for extra data). Do not go with their 5G home service!!

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Alice Springs, Northern Territory

    @TPG_Telecom how come your internet keeps going out every time I watch kayo? It’s annoying. Now it’s just not working at all.

  • CosettePaneque Cosette 🐢 (@CosettePaneque) reported

    @TPG_Telecom Do you offer eSIM support?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported

    @brandyboyAU @TPG_Telecom Hey B have they fixed this issue yet?