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TPG Telecom

TPG Telecom outages and service status in Gold Coast, Queensland

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  • TPG Telecom generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TPG Telecom Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Alyxm666
    Not that Alex (@Alyxm666) reported

    @TPG_Telecom down again

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    @TPG_Telecom What absolute rubbish!!! I've been on phone with you guys for total of 12 hours over the last 3 days! I'm on the phone as I type this... It appears no one is trained well enough at @TPG_Telecom I'm placed on hold for 30 min then they talk stupid rubbish for couple back on line

  • rob29bennett
    Aussie bloke - who loves dogs (@rob29bennett) reported

    @TPG_Telecom had a less than satisfactory customer experience today … any chance I can get some one to contact me? Just called waited for 6 minutes for an operator to answer only to have them not hear me and hang up … time to move providers I think

  • lukegilesADL
    Luke Giles (@lukegilesADL) reported

    comical customer service with @TPG_Telecom today. Had to explain to 3 people over 15+ mins on the phone, 3 verification codes and multiple levels of ID verification to close an account. (This was my 2nd attempt, the person I called yday said they can't close accounts after 7PM.

  • Just_SumBloke
    Just_Some_Bloke (@Just_SumBloke) reported

    @TPG_Telecom I’m impressed that it got organized so quickly. I thought it would take at least a week. Yet you got on to it and organised it for the next day. That’s some good customer service. Thank you

  • Persian_Lioness
    Surin Sam (@Persian_Lioness) reported

    If anyone is looking for competent Internet service provider then stay away from @TPG_Telecom the worst trained, customer service and all around incompetent

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @GT_AUS @TPG_Telecom TPG, iiNet and Internode (amongst others) are all the same company now... iiNet has 24x7 customer support.. however does not have 24x7 business support.. as if businesses don’t work 24x7 anymore...!

  • DimSimCard
    Dimitri Karanasios (@DimSimCard) reported

    Anyone else having an internet outage with @TPG_Telecom - @NBN_Australia

  • FionaGr36260847
    Fiona Graham (@FionaGr36260847) reported

    @TPG_Telecom You have reports of maintenance in area 3149 BUT I can't find any updates. Service status for NBN and TPG say nothing to see here. I keep losing connection and work, consistently since Thur 23 Mar. What is going on???

  • aseemseth08
    aseem seth (@aseemseth08) reported

    @TPG_Telecom My wireless 5G internet is out since Thursday night. No ETA, no updates, no proper service. More than 2.5 days now, how long would it take? Many others impacted but not outcome yet. Area - Kirrawee 2232