TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 01/16/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • djfryrhy Riyan Minaee (@djfryrhy) reported

    @TPG_Telecom bruh I’m just trying to watch anime and the internet **** itself. All of the websites are also not reachable. Was this intentional?

  • setoide Javier Turégano (@setoide) reported

    Such a terrible experience with @TPG_Telecom support. My internet had regular timeouts and packet drops over the last 5 days. I've raised multiple tickets and calls and provided detailed logs. Every call the best advise I get is reboot/reset your router once again.

  • fidzeh GG | fidzeh (@fidzeh) reported

    @TPG_Telecom please look into warzone packet loss issue, you may not realize but a lot of people are affected by this just reluctant to contact due to the fact that first contact customer service probably won't be able to assist and finds this useless. Please resolve this asap.

  • ixvel3 ixvel (@ixvel3) reported

    @TPG_Telecom Hi TPG. I have had packet loss on warzone for past week, and it seems hundreds of otthers are also experiencing this. Can you please help?

  • AyrtonTang Ayrton Fernando Tang (@AyrtonTang) reported

    @TPG_Telecom is the internet down? My router is having trouble connecting to the internet.

  • StokesXandra Alexandra Stokes (@StokesXandra) reported

    @setoide @TPG_Telecom Same experience different provider if that makes you feel any better. We are on our 3rd Modem now after both provider and NBN visited, and BTW NBN only consider min 30 mins outage an outage. It's an outrage!

  • rubioaldrich Aldy (@rubioaldrich) reported

    @GingaNi73862391 @TPG_Telecom Im on the same boat. Me and 2 friends who I played with who is also on TPG are having this packet loss issue. TPG needs to start stepping up and doing something or they will start losing loyal customers!

  • Knig09409192 König (@Knig09409192) reported

    @TPG_Telecom I just upgraded to 250Mbps unlimited #FTTP #NBN for the incredible discounted rate of $99.99 per month. Even if @Telstra could match the speed, they'll never come close with the data, the cost, or the customer service.

  • bennylanefx Benny Lane (@bennylanefx) reported

    @fidzeh @TPG_Telecom Also suffering from the same issue like many others, done the tests asked from support team, however, they’ve said there is no issue.

  • dakota90396678 dakota (@dakota90396678) reported

    @GingaNi73862391 @TPG_Telecom I’m with iiNet and I’m having the same troubles too. It’s been two weeks and there still hasn’t been any fix! I’m also paying for one of their most expensive plans too so I shouldn’t be having any troubles