TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 01/11/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SMCJ001 Yellow and Black (@SMCJ001) reported

    @TPG_Telecom @trentdimo Happening 4 days now! intermittent drop outs... Wasted an hour on the phone y'day doing factory resets, spent over an hour 2day setting up router 2 how it needs 2 B 2 suit my network. 24 Hours later, same ****... Yesterday it was @ my end, today, u have proved yourself 2 b clowns

  • Phrancq Brave Scion of Uruk (@Phrancq) reported

    @TPG_Telecom Is there an outage in Canberra? We have no internet. Have tried power cycling the router with no success.

  • ohayoporcooo Shinzou wo Sasageyo (@ohayoporcooo) reported

    @TPG_Telecom bro this is disgraceful customer service. My nbn connection has cut out suddenly for the 5th time in 2 years yet this time nbn customer support is down even though it is within operating hours. What is this?

  • liam73583939 liam (@liam73583939) reported

    @TPG_Telecom Can I please get some help with my internet it’s been down for over an hour and I’ve tried everything my ID is 6525856

  • formalbeer A formal beer (@formalbeer) reported

    Ring up @TPG_Telecom to enquire about shifting our dark fiber circuit. After a long wait with the interminable on-hold music, I'm connected to somebody over a terrible line who through no fault of their own can't hear me, and is clearly answering their phone in a busy kitchen.

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @TPG_Telecom I live at 576, Sutton Grange Road, Sedgwick Vic 3551. We have mobile internet as our closest landline node is 12km away so stable wire to the premises isn’t possible we are told by Telstra. Our mobile phone signal is constantly interrupted switching from 4-3G

  • yesthatandre Andre B (@yesthatandre) reported

    @TPG_Telecom what’s happening with the service? Website says no nbn issues yet we’ve had drop outs for 2 days now?

  • dejapanda Mathew Vo (@dejapanda) reported

    @TPG_Telecom our nbn is down and so is your website? What’s going on

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @TPG_Telecom @Knig09409192 Geez, can you deliver rural? I’ve had a 12 year battle with Telstra for even slow unstable internet. ****** customer service. Expensive tech. Only approve some brands that aren’t even best on the market.

  • mci246 Dale Carter (pickletubetv) (@mci246) reported

    When all you want too do is watch the latest episode of @disneyplus @whatifofficial but your internet service provider @TPG_Telecom is down and having issues mid episode. I'm left on a cliffhanger of suspense.