TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 02/16/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • SkinnerJaemes jaemes skinner (@SkinnerJaemes) reported

    @TPG_Telecom So, 2 days since @TPG_Telecom promised to escalate the issue and provide an ETA/R after poor communication and no resolution. TPG called today suggesting that NBN had done some work and it should be ‘better’. It’s actually worse, 1k ping & constant dropouts. 8 days and counting..

  • usaidwot not again ! ✳✳ (@usaidwot) reported

    @maryakate that's too slow, if @TPG_Telecom cared they'd get in touch and help sort this out.

  • cani_jaykay Jaykay (@cani_jaykay) reported

    @TPG_Telecom As tpg will not accept the modem is not suitable for wifi signal transmission in the home, you basically provide an inferior product (modem) which is not suitable for purpose? Imagine if all businesses could charge you and not provide what you pay for?

  • cani_jaykay Jaykay (@cani_jaykay) reported

    @supajimmyoz Filled in an #NBN and @TPG_Telecom survey! Genuine 0s and 1s for satisfaction scores! No internet, disrupted internet causing study, work issues. The stress during online exams at our place is intense due to internet connection insecurity.

  • rajatdey2 rajat (@rajatdey2) reported

    @TPG_Telecom Such a dodgy service provider even after complaining ,tweeting,providing details still they need details to contact me dolts .

  • fat_lenny Lenny (@fat_lenny) reported

    @boomshanka1976 @Stephen76 @TPG_Telecom WTF is this sorcery that gets those speeds? Our line tops out at 38mbps.

  • L0RD_Fauntleroy Lil' Lord Fauntleroy (@L0RD_Fauntleroy) reported

    @brandyboyAU @TPG_Telecom HORRIBLE company. I ended my services with TPG 2 years ago. Horrible customer service.

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom GREAT, this beautiful company now has charged me twice this month, one for a service that never worked, and now to put my new service online, they didn't waive my payment as promised, and they're pushing the online go date in 4 days!!! U-N-B-E-L-I-V-E-A-B-L-E

  • IanikGarcia Ianik Fonseca Paulinelli Garcia (@IanikGarcia) reported

    @TPG_Telecom TPG once again is promising they will call me back, and I'm here sit waiting for the 5th day consecutive. No internet connection since Friday, what a JOKE!!! This is a nightmare to fix an internet connection, where it is a fault from TPG side (internal system).

  • Andrew_Ivezic Andrew Ivezic (@Andrew_Ivezic) reported

    Amazing customer service by @TPG_Telecom ✅ - should have dropped @Telstra 🗑years ago