TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 12/24/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (8%)

    Phone (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Erbigimbi Erbigimbi (@Erbigimbi) reported

    @TPG_Telecom Telstra>Tpg>Felix Porting request. Felix: We didn't do it. Dodo: we just fulfilled the porting request.... TPG tech call dropped out twice. It's their network. Where's the responsibility. Felix: call back on Monday. No phone until then?

  • TrashTori1 t 🔴 LIVE 🔴 (@TrashTori1) reported

    I’m so sorry guys but until TPG can fix this issue I’m going to have to temporarily stop streaming. Thanks for denying me of my full time job @TPG_Telecom . Been 4 days and I’ve had nothing but “situation has been escalated” and “seems to be working normally” :)

  • pratik_8787 Pratik Sheth (@pratik_8787) reported

    @TPG_Telecom so i ported with tpg mobile more than 10 days ago and they havent completed the portin from their end due to which i am now without active mobile service, oh and did i not say i am overseas and now my work has majorly impacted due to poor

  • spo0kyxspice SpookyxSpice 👻 Physical Media Fiend (@spo0kyxspice) reported

    🙄 @TPG_Telecom something is interfering with our network, NBN won't let any device connect to non 5G network. Yet NBN 5G network dropping out like crazy, nothing will load. Speed tests showing speeds up to 90mbps which I never get yet pay for 100NBN. Getting ridiculous.

  • TrashTori1 t (@TrashTori1) reported

    @plsdntrcgnsme @cosybirb @TPG_Telecom The most embarrassing part about this is, I’m getting more tech support from the TPG Twitter than I am from their actual technician call line??

  • tang_justin Justin tang (@tang_justin) reported

    @TPG_Telecom Why is the NBN not working in Preston Victoria 3072 I have restarted the modem 4 and NBN moden 3 times its been over 12 hours

  • ssjrocks chris holt (@ssjrocks) reported

    @TPG_Telecom Tpg sucks, slow internet with drop outs so we ask em to fix it... now we have no connection at all and can't even be told if it will take days weeks or longer to fix it

  • Roisin_Sullivan Roll It There Róisín (@Roisin_Sullivan) reported

    @TPG_Telecom Heya, I keep calling to cancel and being put in a queue that never gets answered. How am I supposed to cancel? Can I get a call back please?

  • Melissainau who is that M(ask)e(d)Lissa 💉💉💉👠🎲♟ (@Melissainau) reported

    The drama never ends. Elderly mum able to receive calls but not make them. She missed a medical appointment this morning bc she couldn't call a taxi to take her. Seems to be a recurrent issue with @TPG_Telecom when I google (yes her account is fully paid).

  • deanBarry Dean Adlington 🎥 (@deanBarry) reported

    @TPG_Telecom Site has been updated. There is an unplanned outage in my area.