TPG Telecom Outage Report in Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (68%)
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Wi-fi (16%)
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Phone (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Boardman
(@PaulaBoardman) reported
@TPG_Telecom is there a system outage?? I’d been experiencing temporary/short outages but it’s not connecting at all now
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Christopher Ruiz
(@Chris_Ruiz777) reported
@TPG_Telecom Thank you. It would be great if you sent out an SMS alert to all customers affected once the issue was identified and what the fix is rather than having everyone wasting time on hold calling your helpline to find out what's going on
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TheXboXCowboy
(@TheXboXCowboy) reported
Wow @TPG_Telecom has been down most of the day and @Vodacom has just come back on. Interesting day
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Kurogane
(@Kurogane_Vtube) reported
@TPG_Telecom when is the issue for tpg outage and disconnections going to be resolved? I know its going down briefly again anyway on the 7th and 8th for maintenance but this is just outrageous. I’ve lost hours of work because of this. How are you Telco going to compensate?
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Matt Clements
(@dfc005) reported
@TPG_Telecom Trying to link another new service to an existing account. In the end I've signed up for two seperate accounts which is a bit annoying. I've also tried to use the Linked Accounts function on the website to link the two accounts but that fails at the verify identity part.
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andy cheadle
(@WesleyTokolosh) reported
@TPG_Telecom For anyone who operates a standalone mobile account with TPG, be aware that they turned off services 5 days ago. No warning, no explanation, no updates. Just got off the phone with Customer Disservice, and STILL no progress. Clueless. Is TPG in trouble?
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andy cheadle
(@WesleyTokolosh) reported
@TPG_Telecom @TPG_Telecom No. From your interactions on this page it's 100% clear that you're trying to take all your complaints offline. I've identified the problem - fix it. Your outages report is false - it shows services are all clear. Why aren't you issuing public progress updates?
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Lloyd Val👩🏻💻
(@LloydValeriya) reported
@TPG_Telecom why do you give me a ****** internet for days? I don’t want to pay my money for this kind of poor reception. You disrupting my work on computer🤬 Fix it in Canberra! #internetisdownagain
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casino Breaker
(@Faraz82) reported
@TPG_Telecom I spent 2 hours on the phone to solve an issue you created by negligence and messing around a simple task. And everytime you drop the line & ignore the issue so everytime I have to go through it from the start. Is insane & irresponsible how you treat your customers.
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pct196
(@pct196) reported
@Internode So, @TPG_Telecom have given me the business support number (not available on the internode site) and transferred me through. How do your residential support people now know this number?