TPG Telecom Outage Report in Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (71%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (4%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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BB’s Yizhan
(@BbYizhan) reported
@TPG_Telecom FYI😡 ur customercare team is the worst trained staff. Since last night our nbn is down not working, after 3 attempts finally after 45 mint hold we got in but then ur rude staff was of no use and refused to Escalate call when req for manager. Our issue is still not resolved.#tpg
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Em Clare
(@Emmaclare861) reported
@TPG_Telecom is there an internet outage in Adelaide? Our internet has not been working.
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Nicolaas Burgers
(@NicolaasBurgers) reported
@TPG_Telecom Has the storm affected your wireless service? My 4G light on the modem is off (usually quite bright green) and data is, at best, very slow with intermittent dropouts.
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carmel
(@lazymumof1) reported
@Shaylamander @TPG_Telecom We’re in Brisbane and having same issue.
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devo
(@devoaust) reported
@TPG_Telecom I’ve been offline since 5am yesterday and just minutes ago you send me an SMS saying its up and running… and you know what, it’s not. I’ve checked the nbn site and it says it’s connected. Have you simply just parroted the nbn site without doing your own checks? Poor
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jack
(@carlosdangles) reported
@TPG_Telecom @Emmaclare861 I’m experiencing issues in Unley. Have for the majority of the day and tonight I’ve got no signal at all.
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Samar Zutshi
(@samarzutshi) reported
@TPG_Telecom Will do, and would appreciate your help as we have been in touch with your tech support multiple times every day for the last few days. I understand the problem is on the @NBN_Australia end ... but we do need an update on ETR to plan for work/social commitments.
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Samar Zutshi
(@samarzutshi) reported
Hey @NBN_Australia experiencing outage in Malvern East VIC prior to and after the acknowledged outage. No usable internet since Wed PM. My provider @TPG_Telecom says ur aware of the fault but no ETR. Disappointing given WFH needs - any advice/info please?
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Ruth
(@Not_Doris_Day) reported
@TPG_Telecom is anyone else having issues with their NBN?
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BTS⁷ MMM DC FanDad
(@BTSFanDad) reported
@TPG_Telecom Is there any NBN outage in Box Hill area?