TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 01/04/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Samboy1207 Sam (@Samboy1207) reported

    @TPG_Telecom what's happening no internet since morning. Every time the same issue?

  • eazyb eazyb (@eazyb) reported

    @TPG_Telecom service in kedron 4031 has been dropping out continuously since we set it up a week ago. Paying for an unusable service - not happy being given the nbn runaround by support either

  • yosefun Yosef (@yosefun) reported

    @TPG_Telecom is there still an issue with nbn at 2076? Service status indicate ‘nation wide’ since yesterday and no link on nbn box

  • sinistar23 Sini (@sinistar23) reported

    @TPG_Telecom Morning, my home 5G internet is very slow. Getting 2-15mbps... Should be around 100mbps. Tried rebooting and resetting modem.

  • O4Obre Obi-Wan Kenobi (@O4Obre) reported

    @TPG_Telecom I switched to TPG and you guys have been great. It’s my former carrier Telstra who have sent me two modems after I’ve left them. No problem at all with TPG

  • RobLee0871 ℝ𝕠𝕓 𝕃𝕖𝕖 📸 (@RobLee0871) reported

    @ProdigyBray @TPG_Telecom Our problem is its out completely, on top of the slow speeds which seems to always be less than half our plan states

  • CrabL0RD CrankyLizzard (@CrabL0RD) reported

    @TPG_Telecom why do you keep loosing my sensitive personal information? Each time I call I have go through the lengthy process of being authorised as an account holder on an account I originally created. Are you suffering data losses? 5 staff members and so far no help.

  • Tuska122 Tuska122 (@Tuska122) reported

    @TPG_Telecom This morning a truck ripped out the overhead copper line to my house and I no longer have internet. Support keeps wanting to do tests on the line, but my house isn't connected to anything obviously

  • kaleedras KaleedrasKorner (@kaleedras) reported

    @TPG_Telecom been having internet issues for over 24 hours. When is this going to be fixed?

  • GetchaTwoStepOn Matt Robertson (@GetchaTwoStepOn) reported

    @TPG_Telecom @yosefun Everyone has an issue nationwide. Why do you keep giving this same default reply to everyone? I've had no internet for almost 20hrs now and all I've been told is 'you have to wait for it to be fixed'