TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 01/13/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • biswaji22743084 biswajit (@biswaji22743084) reported

    @TPG_Telecom internet service is down since yesterday and too many outages lately. What is going on?

  • casey_morton Casey Morton (@casey_morton) reported

    @TPG_Telecom also tried to call you last night at 9pm and was on hold for 45 minutes before I finally gave up. Customer service fail.

  • Ellietili Ellie (@Ellietili) reported

    @TPG_Telecom @VirajLeanage I know you're 'aware' of the issue but can we actually get an ETA on when it's going to be fixed??!!...

  • bunghole42 **** (@bunghole42) reported

    @TPG_Telecom the past 24 hours NBN has been dropping in and out consistently in Wantirna. NBN shows no fault on their website. Is there an issue?

  • KintalShah Kintal Shah (@KintalShah) reported

    @TPG_Telecom also your customer care is not answering. It’s look like broken.

  • aflipout Annette Filippone (@aflipout) reported

    @TPG_Telecom Hi support is there still issues?

  • sn80 SN (@sn80) reported

    @TPG_Telecom what is going on with your FTTB, it is again down right now #TPGdown, you don't seem to be bothered reporting about it.

  • casey_morton Casey Morton (@casey_morton) reported

    @TPG_Telecom internet has been down or frustratingly slow since yesterday. Woke up for work and its still down. Any updates on ETA of fix? Hard to WFH without internet

  • zilllllllla Cooked Panda (@zilllllllla) reported

    @TPG_Telecom - internet down for over 10 hours, any idea of when we’ll be back ?

  • WezzBerry Wes Berry (@WezzBerry) reported

    @TPG_Telecom @VirajLeanage It’s down again 7.30 am