TPG Telecom Outage Report in Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (82%)
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Wi-fi (6%)
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Total Blackout (5%)
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Phone (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TPG Telecom Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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BTS⁷ MMM DC FanDad
(@BTSFanDad) reported
@TPG_Telecom Is there an outage in Box Hill, VIC area?
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Matt
(@Mattando97) reported
@TPG_Telecom Been having issues with our internet since you guys sent out a new 5g modem to us. Old modem got disconnected and our new one is not connecting to the internet at all. Been waiting over 24 hours at this point and my dad has been unable to work due to it
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Endareth
(@Endareth) reported
Always good to remember that @TPG_Telecom support don’t actually bother reading emails… not sure why I bother.
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Nihal
(@Nihal73748) reported
@TPG_Telecom is there an outage in Pemulwuy NSW?
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Theo 🛠
(@TheoKyrillidis) reported
@TPG_Telecom I don't understand why the person I called didn't want to help me then, instead said she'd send the other caller an email. @ACCAN_AU
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Amit Kapoor
(@kpaoor) reported
@TPG_Telecom what is wrong with you guys, I disconnected my NBN connection from you (username-sadri1987) and I was charged 33.67 dollars. i spoke with you customer service team on 19th Augu and they told me no such deduction will happen
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Theo 🛠
(@TheoKyrillidis) reported
Hey, @TPG_Telecom there was a planned maintenance outage today, but now my speed is 75% less than what I'm being charged for. I'm on a 200 Mbps plan. Please fix it. Yes, I have rebooted 2x and all the other blah blah blahs.
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Lisa Brockwell
(@lisabrockwell) reported
@TPG_Telecom I have now verified my account 3 times. Please let me know when you have cancelled my account. I have been emailing you asking you to cancel my service for 15 months.
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Joshua Madoc
(@JoshuaMadoc) reported
@TPG_Telecom My internet's down for the second consecutive time tonight. This is getting very concerning. I effectively do work at home, and I don't have the means to work at full capacity while using my phone as a USB tether.
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Tinfoyal
(@Tinfoyal) reported
@TPG_Telecom just got off the phone with tech support who have told me there is an outage until 6pm. No notification from you about it. Why don't you keep customers updated on social media if you can't be bothered sending an email or text?