TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 10/20/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • custard_guts Vasko Sikoski (@custard_guts) reported

    @the_scotsman_ @TPG_Telecom Actually I am pretty happy with the service. I am on a 50MB* plan and have been gifted a x4 boost for 6 months. Thats what I am appreciative of. Never has issues, never have drop outs its been sweet since I signed up. I would like this as an ongoing speed for the same $ though :P

  • MarkBrooksDodd Mark Dodd (@MarkBrooksDodd) reported

    @nicktrav @iiNet @TPG_Telecom I've had to calm by Dad down from the ramparts of "class action law suit" as I feel like it should be able to resolved commercially - but it is a last resort. I'll see if we can get a shibboleet.

  • katethorpe09 Kate Thorpe (@katethorpe09) reported

    @TPG_Telecom your customer service is appalling. How can you do wrong by one customer so many times?

  • andyyapwh Andy Yap (@andyyapwh) reported

    @TPG_Telecom I hope the NBN workforce is not just sitting around and monitoring the network but rather working on fixing the problem? It is fast approaching 5PM, have they got anything concrete in hand to fix the issue yet? #NBN

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    Serious question - does anyone else have @NBN_Australia dropouts every time it rains ? I don’t think I’m imagining it - it’s almost like my internet stability in my house is based on a barometer. Anyone else got this - or just me ? @TPG_Telecom

  • andyyapwh Andy Yap (@andyyapwh) reported

    @TPG_Telecom The issue has been there for 7 days, yet only be onsite today or tomorrow? Have they even exercise any sense of urgency for customer? Most people are WFH and relying on the internet to work. NBN has been complacent with their monopoly status. 5G will be a great threat to NBN #NBN

  • OzAlphaWolf OzAlphaWolf (@OzAlphaWolf) reported

    @kaffando @Drizt81 @TPG_Telecom Personally, I'd blame LNP and their **** "world class internet" design. 👍

  • andyyapwh Andy Yap (@andyyapwh) reported

    @TPG_Telecom My anxiety is kicking in, this morning the service restored briefly to the normal speed from 10:00 to around 10:25. Then the slowness returned with no sign of improvement... As it is approaching end of the day, would they be fixing the issue soon enough? #NBN #TPG

  • SJMcCambridge Shaun McCambridge (@SJMcCambridge) reported from Brisbane, State of Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • andyyapwh Andy Yap (@andyyapwh) reported

    @TPG_Telecom The escalation to the NBN management only occurred after a heated conversation with your engineering support. This should already been done on day two rather than waiting for 6 days later. Given the efficiency level of NBN, escalation should be done sooner rather than later.