TPG Telecom

TPG Telecom Outage Report in Gold Coast, State of Queensland

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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TPG Telecom Outage Chart in Gold Coast, State of Queensland 01/30/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83 Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • singha_r85 Resham (@singha_r85) reported

    @TPG_Telecom hi Tpg. Internet is not working and your contact centre won't take calls. Unfortunately I have to work and need the internet which means I will needing to work extra hours to male up for lost time. Can you 0lease advise why no calls are going through??

  • strayzcuz strayz is a #QuokkaPornPromoter | #VGL strayz (@strayzcuz) reported

    @Jaryobtw @TPG_Telecom @Telstra aussie broadband, the support is good, the ping isnt, they have some sort of fibre optic that is odd add my apartment and at my cousins the its 14 ms to brisbane servers when my apartments is 2kms from the cbd and my cousins are 4.9kms from the cbd when im 6km in northern suburbs

  • alokozay_zahid zahid alokozay (@alokozay_zahid) reported

    @TPG_Telecom my internet is not working. Can you check my status? Also your call line is off for support..

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom why is the cost for termination of service during 30 day period more than what i pay monthly? What costs so much? I was told by a retentikn specilist i would have no cost to terminate service but that is pretty mych a flat out lie.

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom I have no problem paying for the service, i hhave a problem with that payment being more than what i pay monthly for tog’s service. Explain to me how that works?

  • julianvisser_ JulianVisser (@julianvisser_) reported

    @TPG_Telecom Hi TPG I've been trying to get in touch with support for the last few days (received no call back). My parents internet has suddenly declined in recent days. Went and checked myself, constant drop outs, 1-5 mps speed on 50mps plan. Basically unusable.

  • lachlan_m_ Lachlan Mackenzie (@lachlan_m_) reported

    @TPG_Telecom I’ve been hung up on, had email ignored for the past 10 days, and not been called back when TPG has said they would. Awful way to treat a customer. Been without a service, and can’t get an answer.

  • sgrkerr Steve Kerr (@sgrkerr) reported

    @TPG_Telecom @SlowLoke can at least confirm if this is an outage?

  • stevecaine17 Steve (@stevecaine17) reported

    @TPG_Telecom is there still an outage with your service? I haven’t had nbn all afternoon and require it for work tomorrow

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom Sure, let’s do that since your customer aervice is leaving me hanging on a dead line at the moment. Check your messages