TPG Telecom Outage Report in Gold Coast, State of Queensland

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

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Full Outage Map

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (16%)

3. 

   Phone (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TPG Telecom Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

• Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported 13 minutes ago from Gold Coast, State of Queensland

  @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

• Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported 43 minutes ago from Gold Coast, State of Queensland

  @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

• Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported 44 minutes ago from Gold Coast, State of Queensland

  @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

• Sam (@skam) reported 2 minutes ago

  @TPG_Telecom is there a report in what the issue was this morning across Australia . Lots of TPG customers had issues.

• Naomi Hatherly (@njhath) reported 4 minutes ago

  @michellechee_ @TPG_Telecom Same problem here

• Tanveer Shahnewaz (@Tanveersnewaz) reported 7 minutes ago

  @TPG_Telecom Is the NBN service down? I'm having trouble connecting various range of applications including Office 365. They are all good when I use my mobile internet. Any outage going on?

• Jules (@im_jules) reported 7 minutes ago

  @TPG_Telecom Hi, we have had NBN problems in Thornbury since approx 10am this morning any idea when it will be back up and running? SMS I received said it was emergency works. Thanks in advance

• Liam Whan (@liam_whan) reported 7 minutes ago

  @TPG_Telecom @banjoeskimo Had this same issue this morning in Sydney around 10:00am, couldn't connect to any Office365/MS services, connecting to a private VPN resolved it, definitely a DNS issue on TPGs end and got the same 502 on TPG status page as reported by @ShadowXVII

• Cunder Thunts (@cunderthunts) reported 9 minutes ago

  @t_97_tdm @TPG_Telecom There is a huge internet backbone infrastructure issue happening this morning across Australia. It's not just NBN.

• t_97_t (@t_97_tdm) reported 9 minutes ago

  @TPG_Telecom Internet is down and no NBN outages. I NEED HELP URGENTLY!!! ITS BEEN 1 hour now!!! There’s no way to get in contact via phone with you guys either... I already PM’d on Twitter. Please respond. 😫

• Sam (@skam) reported 11 minutes ago

  @TPG_Telecom I have no account, assume you are aware of the massive routing issue today ? We are an IT Support company and and have customers that use tpg/iiNet etc and all reported issues. I can see multiple responses from tpg to users about it. Assume the network team there are aware of it

• David Lutz (@dlutzy) reported 11 minutes ago

  @setoide @TPG_Telecom NBN sucks. Try @launtel instead. It doesn’t stop NBN sucking but their support team is sympathetic at least.

• VungTauPaul (@VungTauPaul1210) reported 12 minutes ago

  @TPG_Telecom I am at my house now and I can tell you...it is not working..Fair Trading will contact your company.