TPG Telecom Outage Report in Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (69%)
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Wi-fi (16%)
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Phone (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa Dancey🇦🇺
(@MelissaDancey) reported
Really @TPG_Telecom, after I corrected my address and asked your customer service to correct it... you still sent the parcel to the wrong address. I only found out after ringing StarTrack. Now I have to wait until the end of the day and then ring them to readdress the parcel.
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****** 🏠
(@StiffyAvery132) reported
@TPG_Telecom do u know if there’s a outage in Matraville nsw
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Benny Sheerin
(@bennythemink) reported
@Raymartin55 @TPG_Telecom Really great way to ask for support. I’m going to use this next time I need help from any company 👍🏻
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Michael Riley
(@lifeofriley2020) reported
@TPG_Telecom 13 Nov contacted you to book NBN connection TODAY. Thanks for telling us today “oh NBN needs a cable so can’t do it till Dec 15.” Did you not think to coordinate all this back in Nov? Hopeless service and coordination from TPG. Long term customer not happy!!
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Sonali Soni
(@sonali_b25) reported
@TPG_Telecom I am on call with the TPG there is agent John and he says he is calling manager not keeping me mute and using bluffing language #20 days jo service of connection@no help no resolution ******* customer service after 1 and half hour on call. I ain’t going to disconn
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Shixi Guo 🇺🇦
(@GuoShixi) reported
@TerryFromAus @TPG_Telecom @NBN_Australia I’m still experiencing the issue in my house. Are you in the belco area? On the NBN website it once appeared that the issue would be fixed before 5:30pm, now I think we might not get internet until tomorrow hey.
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Brodie.tipping-gee
(@Brodietipping14) reported
@TPG_Telecom are you guys doing maintenance or something? My internet has been down for 2 hours
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Jas
(@jassitsme1949) reported
@TPG_Telecom @cusssen Same on phone for over 2 hrs no support very disappointing internet dropouts whole day going to ditch TPG it’s effecting my work
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ElizaAW
(@Eliza_AnnW) reported
Used to back @TPG_Telecom to the hills! But now two unstable connections in three weeks in beyond the joke. Was polite on the phone but ugh just continually hear we'll escalate high sucks.
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Lloyd Rothwell
(@LloydRothwell) reported
from
Central Coast, State of New South Wales
@TPG_Telecom NBN customer and quality of connection and number of dropouts has grown exponentially the past two weeks. Time without connection is now exceeding time connected.