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TPG Telecom

TPG Telecom Outage Report in Gold Coast, Queensland

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gold Coast come from postal codes 4214 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 82% Internet (82%)
  • 8% Phone (8%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Gold Coast, Queensland

The most recent TPG Telecom outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Phone 15 days ago
Gold Coast Internet 1 year ago
Gold Coast Internet 2 years ago
Gold Coast Internet 3 years ago
Gold Coast Internet 4 years ago
Gold Coast Internet 5 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • Karenkk_axel
    Karen 🐶总有云散月明时🐱 (@Karenkk_axel) reported

    .@TPG_Telecom your senior tech support once again promised to call me, and once again failed to call me. Is one week without internet for a customer who work from home not serious enough to even warrant a call? #TPG #TPGSucks

  • VicBari
    Vic Bari (@VicBari) reported

    @TPG_Telecom still no nbn service. What is wrong with you?

  • Karenkk_axel
    Karen 🐶总有云散月明时🐱 (@Karenkk_axel) reported

    .@TPG_Telecom your tech support team can't even tell the difference between occasional service interruption to no internet service at all. 🤡 #TPG #TPGSucks

  • Siezethemeanss
    PrimmSlimm (@Siezethemeanss) reported

    We use @amaysimAU @lebaraau and @TPG_Telecom for our mobile and home internet service.. They are all down, issues for the last couple of hours. Is anyone else in #Australia having telco issues other countries say they are, is the big ocean cable ok? #internetoutage

  • MelissaDancey
    Melissa Dancey🇦🇺 (@MelissaDancey) reported

    Really @TPG_Telecom, after I asked your customer service to correct my address before a parcel was sent! You still sent the parcel to the wrong address. I only found out after ringing StarTrack. Now I have to wait until the end of the day and then ring them to readdress it.

  • sonali_b25
    Sonali Soni (@sonali_b25) reported

    @TPG_Telecom I just called TPG got connect after a hold of 40 minutes I could hear the agent properly and he could too but after some time pretended he cannot hear and disconnected our call. Pathetic customer services no resolution #frustation #nilcustomersatisafaction

  • danialgowans
    Danial Gowans Photography (@danialgowans) reported

    @TPG_Telecom why is there no internet in the Kingsford / Kensington areas ? Is there an issue ?? There is nothing on ur outages page as per normal .. hopeless service honestly !!

  • sonali_b25
    Sonali Soni (@sonali_b25) reported

    @TPG_Telecom now I finally got@to@speak to case manager and guess what the lady said that she cannot help us at any resolution and better to cancel the connection and think about other services. That’s how they help their customers

  • VicBari
    Vic Bari (@VicBari) reported

    @TPG_Telecom planned outage on a Sunday. A heads up would have been nice.

  • DaveBotton
    Dave (@DaveBotton) reported

    @TPG_Telecom Why is it that your status page says planned maintenance but nbnco says unplanned. NSW 2060. Fix it.