TPG Telecom Outage Report in Gold Coast, State of Queensland
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TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TPG Telecom users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TPG Telecom Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet
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Raphael ◤✠◢ Medeiros
(@RaphaMedeiros83) reported
from
Gold Coast, State of Queensland
@TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.
TPG Telecom Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea VB
(@andreavb1985) reported
Hey, @TPG_Telecom, when is the service expected to return in 2089? Website does not load so unable to check... thanks!
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DAIZE LI
(@DaizeLi) reported
I had relocated my TPG NBN 100 to a new property, TPG check the new location and promised me download and upload speed will be the same as 100/40. However they're just lying to customer!After the NBN installed, upload speed ONLY 18! Where the f is your promised? @TPG_Telecom
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Ari Sharp
(@arisharp) reported
Hate to be the person who whines on Twitter to get customer service but I've tried the usual method without success. I've got big online access issues - two days with many web services inaccessible via multiple devices. Using @TPG_Telecom on @NBN_Australia - who can help?
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DAIZE LI
(@DaizeLi) reported
@TPG_Telecom TPG just lying and cheating customer! Before I relocated they promised me will be the same as NBN 100/40 is superfast bundle, after relocated they change my plan to SL with only 100/20, why you lying to customer??? Did you eat my 20 upload speed???? Why you promised me???
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Christopher Scanlon
(@chrisscanlon_) reported
@TPG_Telecom Done that too. He came, there was no problem in the 30 minute window he was here, so couldn’t really do much. That’s the problem: it’s unstable for days and then seems to work.
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Chris
(@qland12) reported
@TPG_Telecom So how can we check why the internet is not connected? My signal bars are strong but still no internet.
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Deborah Tobias
(@DeborahTobias) reported
@TPG_Telecom thanks for wasting yet another hour of my time. You really can’t do customer service can you. Basic issue outstanding since 9 December
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WEAR-A-MASK
(@jimmyjack72) reported
@NBN_Australia or @TPG_Telecom what’s happening in Preston and Thornbury Victoria? Days of patchy service and this morning nothing!?!
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Deborah Tobias
(@DeborahTobias) reported
@TPG_Telecom #BreakingNews telecommunications company that lacks any ability to communicate between it’s own departments #CustomerService FAIL
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Grainne Tierney
(@grainne_tierney) reported
@TPG_Telecom I just moved house and was promised internet remote by today. 10 staff members - no response. I am self isolating due to COVID. I am running out of food and mobile data. @smh would you like to a story on poor customer experience?