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TPG Telecom

TPG Telecom Outage Report in Gold Coast, Queensland

Why is my TPG Telecom service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gold Coast come from postal codes 4214 .

TPG Telecom offers broadband internet, phone, mobile phone and mobile internet service to the public and businesses. Mobile phone service is offered on the Optus mobile network.

Full Outage Map

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of TPG Telecom reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TPG Telecom. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TPG Telecom users through our website.

  • 84% Internet (84%)
  • 7% Phone (7%)
  • 5% Wi-fi (5%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Live Outage Map Near Gold Coast, Queensland

The most recent TPG Telecom outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Phone 12 days ago
Gold Coast Internet 1 year ago
Gold Coast Internet 2 years ago
Gold Coast Internet 3 years ago
Gold Coast Internet 4 years ago
Gold Coast Internet 5 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TPG Telecom Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom My partner is in charge now... I tired for this waiting. But you guys already charged us for the fee to change the address ... this is unbelievable... we paid before and have no ideia where we are going to get the service done Romina Lage +61 413 971 125

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom I really appreciate your attention, unfortunately In that conditions. but if you guys coudnt provide a resolution in the next week unfortunately i would say I’ll buy internet service from another company.

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom THE WORST SERVICE IVE EVER SEEN IN MY LIFE. Thanks #TPG YOU JUST LOST A 4 years customer, by your terrible service #norespect #noservice #justcharge #internet

  • RaphaMedeiros83
    Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, Queensland

    @TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

TPG Telecom Issues Reports

Latest outage, problems and issue reports in social media:

  • singha_r85
    Resham (@singha_r85) reported

    @TPG_Telecom hi Tpg. Internet is not working and your contact centre won't take calls. Unfortunately I have to work and need the internet which means I will needing to work extra hours to male up for lost time. Can you 0lease advise why no calls are going through??

  • tubbsybt
    crackalackin (@tubbsybt) reported

    @TPG_Telecom I’ve sent you a DM with username. Internet is down with no apparent planned outage.

  • SydneyEditor1
    Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom I have no problem paying for the service, i hhave a problem with that payment being more than what i pay monthly for tog’s service. Explain to me how that works?

  • isinflight
    Sean (@isinflight) reported

    @TPG_Telecom is there an outage in postcode 2113? I checked NBN status and it showing green.

  • MarieCzerkies
    m@cz70 (@MarieCzerkies) reported

    @TPG_Telecom is their an outage

  • emanuelgold3
    _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom Hi TPG, my NBN which I organised to be setup on the 10th is still not connected - 3 days late.. 3 phone calls today and the final call you transferred me but the call ended.. Can someone help get my service connected today.

  • heraldshitsun
    🇦🇺Watch_out (@heraldshitsun) reported

    @TPG_Telecom I have no NBN services at my property but there’s no outage reported on your service status website. Can you please help me check?

  • SydneyEditor1
    Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom i just spoke to someone in your retention specialist team who couldnt answer my valid queries and the. Transferred me to an extention that is invalid. Do you just refuse to deal with people who have moved on past customer service like this?

  • sezzzza
    Sare Bear 😷💉#GetVaccinated (@sezzzza) reported

    @TPG_Telecom Hi Charm. Tell your supervisors to approve the call I’m on hold with. And have been for one hour with zero resolution.

  • sezzzza
    Sare Bear 😷💉#GetVaccinated (@sezzzza) reported

    @TPG_Telecom No thanks Charm. Fallen for that one before! Was told I’d get a call back & a week later - no call back! Crazy. Don’t even know how you guys are still in business. I’m now speaking with a supervisor. After over an hour. We’ll see if she can sort my issues - I have low hopes.