Telstra

Telstra Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Silverwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Silverwater, Lake Macquarie Shire, State of New South Wales 04/08/2025 05:25

April 08: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Silverwater, State of New South Wales

Latest outage, problems and issue reports in Silverwater and nearby locations:

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Anyone with telstra internet down?

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • ROct1972 realjasontaylor13Oct1972 (@ROct1972) reported from Central Coast, State of New South Wales

    I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

  • arose62 Andrew Rose (@arose62) reported from Central Coast, State of New South Wales

    @theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.

  • jasonta88344129 @jasontaylor3164#jasontaylor1097 (@jasonta88344129) reported from Central Coast, State of New South Wales

    clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • brettrobinwood Brett Robin Wood (@brettrobinwood) reported from Central Coast, State of New South Wales

    @Telstra 2261 down too

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemasp Gemma Edwards (@Gemasp) reported

    Did anyone else know you can transfer some else’s internet service by simply quoting their address? It happened to me & @Telstra still haven’t corrected it. A week & counting…..

  • donkeatsmeat Donkeatsmeat (@donkeatsmeat) reported

    @Telstra I cannot believe how rude your customer service is. Getting told as a customer it is my fault for not reading a contract and that I do not listen when I asking the operators name. #poorservicetelstra #disappointed #nocustomerservice

  • 456willo 123 Willo (@456willo) reported

    @Telstra Help we have no internet. 56 minutes trying to resolve..

  • trentslatts Slatts (@trentslatts) reported

    Anyone got a recommendation for an NBN provider? Telstra are raising their prices which are already the most expensive so I'm gonna bail and find a new service.

  • akagillies Amanda✨ (@akagillies) reported

    @Telstra It’s not up and running. It took around an hour with the online help chat via your app to be told it’s apparently the NBN and I now need to wait until Monday for a technician. No internet until then, if they can even fix it Monday.

  • 456willo 123 Willo (@456willo) reported

    @Telstra internet still not working day 3.up to 52 minutes now trying to resolve. Great work.

  • noraA0D Aaron (@noraA0D) reported

    @heatwave_osu Tell her you’re just trying to get 5G reception in your home cause Telstra being too slow

  • Arnabgupt89 Arnab gupta (@Arnabgupt89) reported

    @Telstra is there any outage going on for Telstra customers with velocity internet connection in Melbourne ?

  • margotdate Queen Margot (@margotdate) reported

    @Telstra My Internet costs a stupid amount each month and I’ve just found out you are increasing the cost, but go ahead with cheap deals for others. Loyalty obviously means nothing

  • zeppelinshermit The Hermit (@zeppelinshermit) reported

    @Telstra If my internet has gone down at the same time for the last 3 days do you really think it’s my modem?