Telstra

Telstra Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Silverwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Silverwater, Lake Macquarie Shire, State of New South Wales 07/26/2024 22:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Silverwater, State of New South Wales

Latest outage, problems and issue reports in Silverwater and nearby locations:

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra

  • commiexcx Ray 🐑 (@commiexcx) reported from Central Coast, State of New South Wales

    Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @telstra credit management is a misnomer- deserve no credit and certainly can’t manage Invent debt when in credit- restrict services 27 June but still can’t lift the restrictions even though they acknowledge they made a mistake and should never had restrictions and was in credit

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra another day goes by and still not resolved......June 26 and no NBN. Entirely Telstra problem when by mistake they put “restrictions “ on the account but it takes forever to lift them. BTW was in credit when restrictions where wrongly imposed

  • itsArnaBack AJ Back 🏏🏏 (@itsArnaBack) reported from Central Coast, State of New South Wales

    Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    3 days of being *********** by Telstra. Being honest with the customer doesn’t require any technology. Stop saying sorry ... you are clearly not.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra on going saga since May 9. @Telstra said to lodge complaint. Done. Good news @Telstra will be back in touch in 5 days time WTF!! I have made 18 calls, on 5 occasions had confirmation you guys stuffed my account but you had “fixed it” and still since May 9 not fixed

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

  • JoeyB_13 Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales

    @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

  • bigtruth2 Thommos Phoenix (@bigtruth2) reported from Central Coast, State of New South Wales

    How bad is Telstra. Can’t get phone answered and so came to store. Told to take a seat 30 minutes ago. Now a group of 5 of us just sitting waiting without a Telstra person near us #anothertelstrafail #Telstra

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra Got this message today “Hi, you recently contacted us about the Internet issue on your NBN Service. We believe this is now fixed” Guess what....STILL NOT WORKING!!! #australiasworst company

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

  • bigtruth2 Thommos Phoenix (@bigtruth2) reported from Central Coast, State of New South Wales

    No wonder Telstra losing market share. No customer service #telstrafail

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    Gets better 19 calls later an hour after being promised for the 4th time to fix disconnected. No return call. Activated email return call an hour ago no return call. Should have a unit of MBA on @telstra called “how to lose customers “

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mickpugs Michael Pugsley (@mickpugs) reported

    Is there a bigger myth in this world than @Telstra service?

  • hairypoofta barefoot poofta ☣️ (@hairypoofta) reported

    @Telstra Maybe you should train your store staff to actually look like they give a **** when you go in there to order a phone. They could not be ****** dealing with you.

  • Bammmbalammm Nathan Hayden (@Bammmbalammm) reported

    @Telstra Fix your internet service flogs

  • KatheineLatham Katherine Latham 🇦🇺🇬🇧🇮🇪 (@KatheineLatham) reported

    @Telstra My Nana is 96 - the same age as the Queen. She’s been made to get an NBN line in her nursing home but now twice someone hasn’t shown up to finish the work. This is so disrespectful and not service for an elderly woman.

  • TheMissionMan MissionMan (@TheMissionMan) reported

    @Telstra Nope, your customer support is worse than your systems. I attempted to do so various times and they are absolutely useless, sending canned responses. I couldn't even lodge a complaint because even your complaint system was down.

  • bogues2zoners Bogues Ⓥ 🌱 (@bogues2zoners) reported

    Discounted @kayosports subscription linked to my telstra account. Given i still have a telstra mobile phone plan, I (wrongfully) assumed my kayo service would continue at a discounted rate. Apparently the discount is only attached to the home internet service. That's fine.

  • shanon_p Shan (@shanon_p) reported

    Lovely Telstra in store person: “Now you will get a survey….” Me: “don’t worry, I’m very aware it’s based on your service which was a 10/10, not based on how much I loathe @Telstra as a whole.”

  • shanon_p Shan (@shanon_p) reported

    @joelrkkx @Telstra Oh absolutely. Whenever I get these, I always rate the customer service as 10/10 unless the agent was a douche on purpose. But I fill in any free text fields with something like “great agent working for ****** company”.

  • TheMissionMan MissionMan (@TheMissionMan) reported

    @Spart4n238 @Telstra They're useless and now even their complaint system doesn't work. I've had it with them.

  • gibbonwalk Dave (@gibbonwalk) reported

    @brisbanetimes Because if anyone knows how to deliver clunky unreliable service is a former Telstra boss