Telstra

Telstra Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Silverwater, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Silverwater, Lake Macquarie Shire, State of New South Wales 01/19/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Silverwater, State of New South Wales

Latest outage, problems and issue reports in Silverwater and nearby locations:

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Anyone with telstra internet down?

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • itsArnaBack AJ Back 🏏🏏 (@itsArnaBack) reported from Central Coast, State of New South Wales

    Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • ROct1972 realjasontaylor13Oct1972 (@ROct1972) reported from Central Coast, State of New South Wales

    I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

  • druey Druey Jay (@druey) reported from Newcastle, State of New South Wales

    @Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

  • Type217 Dean Hanilton (@Type217) reported from Central Coast, State of New South Wales

    Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

  • jasonta88344129 @jasontaylor3164#jasontaylor1097 (@jasonta88344129) reported from Central Coast, State of New South Wales

    clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • bigtruth2 Thommos Phoenix (@bigtruth2) reported from Central Coast, State of New South Wales

    No wonder Telstra losing market share. No customer service #telstrafail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BehavScientist Kimberly Smith (@BehavScientist) reported

    @Telstra I dont need help right now, thanks anyway. I got that help from the shop. In person. When spending so much money every month on a product & service, sometimes people want to speak to a real person, not a message.

  • 1982warranine Ellen (@1982warranine) reported

    @Telstra Coverage is rubbish and getting worse!! I'm just over an hour from Perth but the coverage I have I might as well be on the Nullarbor, scratch that you probably get better service on the Nullarbor than here. And don't even get me started on what happens when the landline fails!!

  • Ms_Brighty ᗷᖇIGᕼTY (@Ms_Brighty) reported

    @AaronDodd @Telstra Officeworks - truly terrible

  • Krungthepkris1 Krungthepkris - back home 🇺🇦🇹🇼 (@Krungthepkris1) reported

    @AaronDodd @CourtRum @Telstra Like so many privatised organisations - become obsessed with shareholder greed rather than customer service Telstra, Commonwealth Bank, Qantas - all lost site of their customers because they came with monopoly type advantages

  • NathanaelB Nathanael Coyne (Nat) 😷 (@NathanaelB) reported

    @jfm92870773 @Telstra They're the only network with reliable coverage where I work 😶

  • ChilliRose4 ChilliRose (@ChilliRose4) reported

    @Cyclify @BazzaCC Pakistani bloke called claiming to be from Telstra or whatever, and i said “why don’t you get a real job?” He came straight back asking where he could get this job, he was trying to save $ to get to Aust. I ended up feeling quite bad for him.

  • mike_rowe Mike Rowe (@mike_rowe) reported

    @skippy092 @Telstra It’s 5g, hard to flood out the mobile signals. It replaces a FTTN service which does have flood/water issues.

  • mike_rowe Mike Rowe (@mike_rowe) reported

    @Telstra Thanks cas. I’m getting 3 different messages hence my frustration and confusion. Nobody seems to understand the process including the 5g home internet support team.

  • RyanTowler Ryan Towler (@RyanTowler) reported

    @Rich_Willliams @ParamountPlusAU I’m having this issue as well with the same episode and can’t turn the audio description off. I’m streaming it from a Telstra TV box which doesn’t have audio description settings. Is there any way to turn it off?

  • skippy092 skippy09 (@skippy092) reported

    @Telstra Hi Telstra. What about you help out people who have been flooded out of their homes???