Telstra Outage Report in Silverwater, Lake Macquarie Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Silverwater, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Silverwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Silverwater, Lake Macquarie Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle and Central Coast.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Silverwater, State of New South Wales
Latest outage, problems and issue reports in Silverwater and nearby locations:
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Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales
@Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Andrew Rose (@arose62) reported from Central Coast, State of New South Wales
@theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Juli3 (@meekjulie) reported from Central Coast, State of New South Wales
Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP
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Brett Robin Wood (@brettrobinwood) reported from Central Coast, State of New South Wales
@Telstra 2261 down too
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Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales
@Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Juli3 (@meekjulie) reported from Central Coast, State of New South Wales
@Telstra Telstra only help people who fit the tick box profile
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Merry Sithmas (@spclark14) reported
@fredermusic_ @JD_NBA @Telstra Awful customer service, just a bog standard notice on the website with no explanation or other details. A week long wait with no internet, TV or phone is terrible. I shall be lodging a complaint with the TIO.
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RunningTato (@RunningTato) reported
@benzinob9 @Telstra And because we don’t have lots of follows other famous, @Telstra will just continue to ignore. Seriously been a customer since forever, but this experience has killed me. Definitely need to check out other providers
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d (@da4089) reported
@TonyHWindsor @RonniSalt @CJHarvey56 Curious and ignorant re Telstra sale: is service availability or quality worse now?
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Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales
@Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.
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DJG (@djg1357) reported
@Telstra @andy_penn Sure - will send through what I have - though apparently the case was also closed without anybody telling me. After a week of this runaround I am so over Telstra it isn’t funny. Kafka would have loved this Telstra support set up!!!!
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Troy Schuster (@TroySchuster) reported
@Telstra hi... Logged onto My Account and then try to look at upgrading my mobile phone and plan yet the Galaxy S20+ 5G device isn't in the list, yet it's available in the new phone list? All the other versions of Galaxy are. Any way to fix?
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💧Morpheus #DoughnutEconomics (@MorpheusBeing) reported
@cornflakes64 @CatPurry9 The in-place booster is just over $1K, and because of the terrain and distance from nearest tower, will need a Yagi antennae to get a good signal, from on top of my shed. To get the height needed, will need to be braced. And Telstra charge a lot to do the installation.
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peejosity (@peejosity) reported
@Telstra been on hold for over an hour waiting on tech support. This is ridiculous! Time to move carriers....
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DJG (@djg1357) reported
@Telstra @andy_penn Level 2 case files were opened apparently as well. If I had been told to contact tech support I would have done it rather than waste a week. It shouldn’t be this hard for someone to get some decent customer service - should it???
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peejosity (@peejosity) reported
@Telstra and now the call gets picked up and put straight back on hold. A+ for bad customer service......