Is Telstra having an outage in Avondale, Lake Macquarie Shire, State of New South Wales?

@Telstra Hi Kath, it's a mobile phone using 4G. I am located at Glendale NSW and have relatively good (half to 3/4) signal where I am.

@Telstra wow you are a joke! Your systems do not allow your staff to resolve issues. Customers get angry. Staff deal with nothing but angry customers. (And become less helpful) - it’s a cycle of success. #goodbye #howsretentionofstaffgoing

Like clockwork.. it’s raining on the central coast so @Telstra @NBN_Australia is not working .. Set your watch by it ..

@albericie @Telstra24x7 They are both pretty bad. Optus are however more responsive when you complain. Telstra have an escalation system which looks good but I found it mostly window dressing. Sadly, we have a 3rd world system.

@Telstra fix your problems costing small business so much money with eftpos and atm you call number one leading company @9NewsSyd @nbnnews @1029KOFM @newcastleherald

@Telstra your NBN service is as good as your customer service. Absolutely embarrassing

@Telstra how ******** can you win an award or more so issue an award when you can not even provide an internet service. And you customer service for the NBN is ******* outstanding...🙄

@Telstra Yes because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

@Telstra No because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

It’s raining so @Telstra’s @NBN_Australia is not working .. ho hummm ....

Disgruntled with @Telstra part 4969292. Seems they’ve forgot to add the bonus data to the new plan. How hard is this shit to get right?

So @Telstra is it common practice to not listen to your customers, I’m trying to find ways of reducing my bill and customer service just kept pushing to sell to me a mobile plan. #notimpressed

@Telstra Ethan, I didn’t get into contact with your nbn team. But I’ve done a complete reset and working fine. I used to have no issues with my Telstra nbn/phone line modem in bridge mode and wifi off as use my netgear nighthawk. Looks like using Telstra modem in bridge causing issues.

Fix your service @Telstra so quick to charge your customers $15 late fees but can’t even supply a solid nbn and telephone service. Still no internet or phone after 4 days of on and off service. Will I get my $15 late fee back....doubt it!

@Telstra Any reports of phone line outage in Speers Point Boolaroo NSW????

Ooo boy it sure is great when our NBN constantly drops out every night and then recently just never comes back, so we rely on the backup 4G mobile data built in to our modem only for Telstra to dock our speed for using our 4G too much 🙃🙃🙃🙃🙃🙃

my wifi cutout ugh **** telstra

@Telstra Hi Tim, unfortunately I think it’s just the services which aren’t too great the upload and download speeds are pretty poor, appreciate the concern but mate.

@stuckinavacuum @Telstra I’m with Optus for our mobiles and NBN. Never had an issue.

@Levisonwood @VodafoneUK Be grateful you don't have to deal with @Telstra in Australia. My parents lost connection to home phone and internet for a month. They kept promising a loan mobile while they fixed the problem & it never came. Hope you get your sim sorted soon!

@capturethat @AfraidOfWidths It is . We were paying too much for a slow 30 -35 speed . Asked for escalation and a case manager and got money off bill, then $20 a month off bill for 2 years and speed pretty well consistently 50 - 70 . With Telstra . Because of shitty fibre to the node can never get 100

@Telstra I LOVE my internet connection, why is your “4G” back up sim so shit. You cannot use the internet at the speeds and bandwidth it gives you. I have had a month of only using the sim cause I’m waiting for a @NBN_Australia technician to install the nbn at my location.

@Telstra I've spoken to three customer Service providers and no help or improvement

@Telstra is such a shit provider. My internet has been disconnecting for the past month and at random times and this past week it's been around 11pm. We had a technician come over but clearly he hasn't fixed the problem.

Imma sue yo ass @Telstra for causing us to miss two days of #MAFSAustralia GOLD. Fix your shit.