Telstra Outage in Avondale, Lake Macquarie Shire, State of New South Wales

@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

My Telstra nbn broadband network has been down all day from an alleged cyber attack

Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

@Telstra 2261 down too

Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.

Anyone with telstra internet down?

I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

@Telstra Transfer of service from personal to work account

@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

@_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@Liam_J_McIntyre @Optus @Telstra Mate Telstra have been shutdown since the start of covid. Zero service and constantly trying to put you to the online 'bot' service that just goes in circles.

@Telstra Your messaging app doesn't work. I won't be charged due to Telstras inability to allow me to contact to make changes to my account - can you confirm?

@Liam_J_McIntyre @Optus @Telstra Call Taity tech support

Decided to leave @Optus after they informed me they disconnected my phone number I had since I was a child... decided to try @Telstra, even though I'd never wanted to use them before. Now i know why. Literally CAN NOT connect to any help at all. The links to help they say...

It's official! Telstra has managed to construct an app and contact phone network that makes it near on impossible to speak to a real person or get an actual answer to a simple problem. Convoluted, over complicated and frustrating! Well Done! Time to move.

@johnmenadue You can now no longer call a Telstra call centre. Some used to complain they were offshore. I bet they wish them back now. To resolve a bill of her parents my wife had to enter a complaint online; finally to get a call back from a human.

@Telstra our nbn has been dropping in and out for a week. An outage was confirmed & apparently fixed, It it's still not working. When I go online, it keeps routing me back to 132200... Then they send me a text to go online and the loop starts all over again. Help please.

@Telstra Nothing, I tried 5 times but always kept being re directed to your text service that sent me a link that doesn’t help!!

@Telstra Telstra is a shocker. Too big too slow too arrogant.

@MichaelWestBiz @giddeygirl @Telstra Telstra are generally very good, but when they **** up they **** up really bad.