Telstra

Telstra Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 11/29/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. TV (3%)

    TV (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • vas_prime Vasanta Iyer (@vas_prime) reported from Central Coast, State of New South Wales

    Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGuruOne1 TheGuru (@TheGuruOne1) reported

    @andy_penn You still have "black spots" with the 3G / 4G Network(s), the 5G network is just a marketing **** and waste of $$$. Making customers pay overpriced services! #GETITRIGHT #telstra @Telstra

  • Dr_Russell Russell (@Dr_Russell) reported

    Two days in a row I’ve called about incorrect billing and your automated system just keeps telling me that you’re too busy to talk to me and to go to the website. This level of service is completely unacceptable @Telstra

  • Fishman_Dan Daniel Cohen (@Fishman_Dan) reported

    @Telstra I can't get Help from the website. I can't get help from the chatbot. It says use the app. The app literally says I can't get help if I call. Help, anyone? #OffToTheOmbudsman

  • marciajharding Marcia (@marciajharding) reported

    Hi @Telstra Could someone get back to me so I can stop wasting my time with your texting service which you don’t respond to and getting hung up on by your automated response when I call. Thanks

  • ohteacaca p 🌻 (@ohteacaca) reported

    My dad is so rude to telstra people on the phone and I was stuck in the car with him talking to them, I was literally pushing on my ears so hard it hurt just so I couldn't hear anything he was saying to them becos I get so anxious lol

  • blimmey1 john s (@blimmey1) reported

    @Telstra Stay away from TELSTRA they want your money but customer support non existent !Everything done via chat / emails to their 3rd world call centres overseas!Worst company in Australia and rip off merchant

  • SNKYwolfps4 SNKYwolf (@SNKYwolfps4) reported

    @Telstra 1 - Make sure kids are asleep 2 - Make sure wife is happy 3 - Check to see what my fav streamer @rekkr_201 is playing incase of random community event and just to support 4 - Sit infront on comp thinking what to play @Telstra #UpMyGame

  • dalmanac Tony Persoglia (@dalmanac) reported

    @Telstra Perhaps 18 hours ago when I was experiencing an ongoing issue which has persisted for 7 weeks and numerous Telstra boffins can’t get their head around. A phone call would be nice, but that’s not likely. How long will Telstra keep using COVID as an excuse for its pathetic service?

  • hookedmermaid Birdie (@hookedmermaid) reported

    - try to contact Telstra bc I've had no contact yet about my acc problem. - get routed through their automated bs - 'to make it easy, follow the link I've texted you' Problem. My phone has been unlinked from my acc. No text and I can't use the online system bc they broke my acc.

  • terrygalanis Lefteris Galanis (@terrygalanis) reported

    @Telstra Hi there, I am having a hard time getting in touch with Telstra to fix a porting issue. The last time I got in contact via message service I went back and forth for 11 hours and still couldn't get a result. I have porting issue.