Telstra Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Avondale, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Avondale, Lake Macquarie Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Central Coast |
Internet | |
| Central Coast |
Phone | |
| Central Coast |
Phone | |
| Newcastle |
Internet | |
| Newcastle |
Phone | |
| Central Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Avondale, State of New South Wales
Latest outage, problems and issue reports in Avondale and nearby locations:
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Tony Brown
(@tony4newcastle) reported
from
Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Andrew Rose
(@arose62) reported
from
Central Coast, State of New South Wales
@theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Carly Carmichael
(@CarlyCCMFC) reported
from
Central Coast, State of New South Wales
@Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
@Telstra Telstra only help people who fit the tick box profile
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Carly Carmichael
(@CarlyCCMFC) reported
from
Central Coast, State of New South Wales
@Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🌱💧jacqueline leith
(@onewomantwocats) reported
@chrismurphys @Telstra Sounds similar to my experience a couple of weeks ago for my dad. 90 mins, ended up being sent a new modem, didn’t fix the landline, he doesn’t have the internet anyway. Went into a @Telstra store to be told needed new phone. Problem fixed itself without a new phone. #TelstraSux
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David Whittingham
(@DavidWhittingha) reported
Hello Telstra, any chance of keeping my internet going for more than a couple of hours at a time? Since the NBN arrived it’s been a heap of ****, unlike before, when it worked great.
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Beowulf
(@the_outraged) reported
Is this just me? NBN sign up... @tpg sent the modem to the wrong address & then tried to activate the account 2 weeks before agreed - so cancelled @Optus assured us the modem would arrive Tuesday (as we're moving) - looks like 23rd now. So will cancel this too. @Telstra next??
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GrumpyPantsHS
(@grumpypantsHS) reported
@Telstra 80 minutes and waiting via online chat. 1 month since paperwork submitted in store. Can I get some help please
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SUMMER BLUE
(@bluemoonmonday) reported
@chrismurphys @Telstra @andy_penn I've been telling you #telstra has major customer service issues
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Old Croaky ❌
(@OldCroaky) reported
@BillyFosterPics Absolutely. Anyway glad your problem finally resolved. I’ll with sharing that during the last call I had with a Telstra call centre operator there was a real-life barking dog, no kidding. I found it difficult no to laugh, I didn’t want my call to used at a staff training session.
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David Shackleton
(@eventrical) reported
@Telstra @edenjlee I'm a Telstra customer. Some of my worksites use Aussiebroadband, and that company seems to have no trouble providing staff via phone for technical support. How is it that the giant that is Telstra isn't able to do the same? Makes me want to leave despite 20 years with Bigpond
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John Kerby
(@JPKCFO) reported
@Telstra I have been on hold for an hr te my ADSL. Download 1.2mbs & upload .36mbs. Tried using the text messaging same result. No one can help. The CEO needs to be held accountable for this pathetic service.
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David Shackleton
(@eventrical) reported
@Telstra I'm glad you agree that it's odd. I have tried MANY times and MANY hours on the useless chat trying to find a support agent that understood. One chat agent took 1.5hours just to respond to my answers of name and date of birth, & the total time spent on the chat was nearly 8hrs!
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The_Aussie_Damo
(@Damofegus1) reported
@Telstra I have tried to be patient but 4 days later and 4 different occasions of having to repeat my issue over and over via a chat box window is driving me up the wall. The chat box is not working for customer service, they don’t get back to me for 30mins each time!