Telstra

Telstra Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 12/12/2025 05:40

December 12: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • vas_prime Vasanta Iyer (@vas_prime) reported from Central Coast, State of New South Wales

    Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • YugNivek Yug Nivek🐀 (@YugNivek) reported

    @Telstra @MGliksmanMDPhD I have to admit the numbers of Scam calls have reduced significantly, these days I don't even answer my Landline phone. If they hang up when my answering machine kicks in SPAM, if not SPAM, they will call back or leave a message. I not spam & they don't leave a message, Stiff.

  • rallis86 John Rallis (@rallis86) reported

    @Telstra @Mrskayjimi Having same issue 2209 nsw Cant make or receive calls

  • MacPhisto72 chrs_hy (@MacPhisto72) reported

    @Telstra Anyone else having issues with making mobile calls? I can't call, doesn't even connect. Text and data seem fine.

  • KarynLeh Karyn (@KarynLeh) reported

    @Telstra I reported. They called me and said it was a network issue & would be fixed in 24hrs. It’s still terrible.

  • maio_peter sangue blu (@maio_peter) reported

    @Telstra @cameron_stevens There's an outage at least for all of Sydney.

  • HeyyitsSheridan Sheridan ♡ (@HeyyitsSheridan) reported

    The fact that the only service provider in town is Telstra makes me sick because they are the absolute worst company

  • RandomoneThe TheRandomone (@RandomoneThe) reported

    @Telstra Can you please tell me how a 16 months is a reasonable time frame to not get back to a customer about a complaint. I'm am so sick of the bloody run around.

  • davobob DiscursiveMe B.G.B (Hons). Responsibly Vaccinated. (@davobob) reported

    @Peter217945 I think that nowadays we’re all attuned to picking up an accent from the Phillipines. Telstra, Optus, iiNet all use them. And the worst part is, they don’t understand sarcasm. Buggar!!

  • shmouflon Shmouf (@shmouflon) reported

    @Telstra Just had a great experience with you - call centre person was knowledgeable, understood the network issue and booked a technician for me. Five mins later got a message saying a remote fix had happened instead. Thank you! Just rescued my long weekend of gaming.

  • maio_peter sangue blu (@maio_peter) reported

    @MacPhisto72 @Telstra Yep. Massive outage. Only @telstra don't know about it. Everyone else does.