Telstra

Telstra Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 11/28/2025 20:40

November 28: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (40%)

    Internet (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. TV (3%)

    TV (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • brettrobinwood Brett Robin Wood (@brettrobinwood) reported from Central Coast, State of New South Wales

    @Telstra 2261 down too

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Anyone with telstra internet down?

  • itsArnaBack AJ Back 🏏🏏 (@itsArnaBack) reported from Central Coast, State of New South Wales

    Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • Maljy Luke (@Maljy) reported from Central Coast, State of New South Wales

    Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • jasonta88344129 @jasontaylor3164#jasontaylor1097 (@jasonta88344129) reported from Central Coast, State of New South Wales

    clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

  • midii Ken Moore (@midii) reported from Newcastle, State of New South Wales

    Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ROct1972 realjasontaylor13Oct1972 (@ROct1972) reported from Central Coast, State of New South Wales

    I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AV5978494248784 🕯️A V🐦🕯️ (@AV5978494248784) reported

    @BrittMezher @MiaCamp40513113 @Telstra I never forgot when telstra had monopoly of telecommunications & charged us through the roof for phone calls & services & handset hire, even though we paid for the handset. Same with Qantas when ansett crashed.

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra Those speed tests are BS. For a while the phone and internet reception were rubbish. I coulfn't even phone anyone. Now it's back to the usual mediocre service.

  • contactstanley1 Stanley Hu (@contactstanley1) reported

    @Telstra I contacted Telstra via text message this evening - the agent said he was "investigating the issue" then one hour later said she/he needs my account number. Why lie about investigating the issue when you are not? Three hours of waiting and zero progress...

  • DianeG1966 Diane Gould (@DianeG1966) reported

    @Telstra Still having internet issues at Harrington Park NSW. It’s been over a week now. We were promised it would be back @ 7pm tonight. Still nothing, and the wait to speak with someone in c/service is over an hour & a half. Not happy Jan! We both work FT from home. Need fixed.

  • dilignu dilignu (@dilignu) reported

    @Telstra if there was an award for the worst customer service you guys would win it hands down, 3 plus weeks and still can’t get my internet issues sorted, loyalty gets you nowhere fast with @Telstra

  • BrittMezher Maidenwarrior of The Sewer Rats (@BrittMezher) reported

    @strongcaffe @Telstra I might go into my local Telstra shop tomorrow, easier to talk to them in person rather than get a different person on the phone every single time. There’s no continuity in their customer service.

  • CarlyLusk Carly Lusk (@CarlyLusk) reported

    @Telstra woke up this morning and can’t receive text messages. Can send. Need urgent help. Reset phone and it won’t work.

  • LadyCBean1966 Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland

    @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

  • hayes_duke Kim Hayes (@hayes_duke) reported

    @andy_penn Andy do you think it is a good look on Telstra’s part after small and medium business that have helped build this great fibre network for and with Telstra straight after coming out of Covid and border lockdowns to be kicked off there panel contracts with a months notice.

  • holydivertv holydivertv (@holydivertv) reported

    @Telstra for God's sake fix my boss's phone and internet problem. It's been going on for months and I'm sick of hearing him whine about it. All ya gotta do is consolidate his bills into one. Disconnect and old internet connection and take an ex employee off the bill as a contact.