Telstra

Telstra Outage Report in Avondale, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Avondale, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Avondale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Avondale, Lake Macquarie Shire, State of New South Wales 11/27/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Avondale, State of New South Wales

Latest outage, problems and issue reports in Avondale and nearby locations:

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • rmjt1 Richard Thompson (@rmjt1) reported from Central Coast, State of New South Wales

    @telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kyleobyte KYLΞOBYTΞ (@kyleobyte) reported from Melbourne, State of Victoria

    Oi @Telstra - hubby’s trying to preorder, gets to login step and it tells him he’s not authorised on his own account…to upgrade his own mobile (both his services are still showing up in his account)

  • joydeep17ghosh JD (@joydeep17ghosh) reported

    @VodafoneAU For the last 4 days, network in CastleHill (NSW 2154) is terrible with multiple call & internet drop. Called 1555 only to find out planned maintenance 13-18 sep. No info to consumer. 1555 Customer rep (Natasha) disconnected. Poor service. Time to switch to @Telstra

  • katedurnell Kate Durnell (@katedurnell) reported from Sydney, State of New South Wales

    @Telstra Hey team, there is no option to pre order iPhone 13 pro max. Can you help?

  • 3bsBruce Richard (@3bsBruce) reported

    @DifficultNerd I once worked an 8 hour shift for AAPT where every call was from a customer screaming at and abusing me over a Telstra billing stuff up It was harder work than any of these nurses would be doing, even now. I did it for minimum wage.

  • skaye Sean Kaye (@skaye) reported

    It's utterly unfathomable how terrible the iPhone 13 Pro ordering process with @Telstra has been. I'm pretty close to just giving up at this point and switching to Optus after being a Telstra mobile customer for decades. The whole process has been woeful and doesn't work.

  • pierreuntucked Pierre (@pierreuntucked) reported

    @UnwissendTas @Telstra That doesn’t sound correct. JBHIFI have it in stock through Telstra so… it’s most likely an error on their website. All other service providers have stock to pre order

  • ThatRagnarDude Ragnar (@ThatRagnarDude) reported

    Not only have I been with @Telstra over a number of years, never had an issue with getting a new phone, and now I’m asked to pay $1000 upfront because I can’t be trusted to pay the exact same amount I’ve been paying to you for the past 2 years???

  • guardianvalley Peter Caloiero (@guardianvalley) reported

    @Filapek If I were to guess, perhaps during the period of Vodafail, when former Vodafone customers left in droves to join Telstra because of the constant congestion on the Vodafone network.

  • _kyliejane Kylie Wilson (@_kyliejane) reported

    @Telstra Thanks Tori, yes it’s still a problem. Tried all normal troubleshooting with phone off, resets, etc. As sms works sometimes it seems more like a network thing, eg doesn’t like large photos (they’re not too large, just the same as I’ve texted for years).

  • paddo2000 💧Patrick Greene (@paddo2000) reported

    @Telstra 1. Billed me $700 for someone else’s NBN 2. Admitted it was a ‘system error’ 3. Incorrectly disconnected my NBN 4. Kept on hold for 30 mins 5. Line cuts out 6. I call back ‘sorry our help line is closed’ Completely inept. A phone company that can’t call you