Telstra Outage in Avondale, Lake Macquarie Shire, State of New South Wales

@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

@Telstra Hi Kath, it's a mobile phone using 4G. I am located at Glendale NSW and have relatively good (half to 3/4) signal where I am.

@Telstra wow you are a joke! Your systems do not allow your staff to resolve issues. Customers get angry. Staff deal with nothing but angry customers. (And become less helpful) - it’s a cycle of success. #goodbye #howsretentionofstaffgoing

Like clockwork.. it’s raining on the central coast so @Telstra @NBN_Australia is not working .. Set your watch by it ..

@albericie @Telstra24x7 They are both pretty bad. Optus are however more responsive when you complain. Telstra have an escalation system which looks good but I found it mostly window dressing. Sadly, we have a 3rd world system.

@Telstra fix your problems costing small business so much money with eftpos and atm you call number one leading company @9NewsSyd @nbnnews @1029KOFM @newcastleherald

@Telstra your NBN service is as good as your customer service. Absolutely embarrassing

@Telstra how ******** can you win an award or more so issue an award when you can not even provide an internet service. And you customer service for the NBN is ******* outstanding...🙄

@Telstra Yes because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

@Telstra No because every time it rains water gets in the node and we lose service .. @Telstra know about it and so does @NBN_Australia and no one fixes it .. no wonder you both have so many complaints

It’s raining so @Telstra’s @NBN_Australia is not working .. ho hummm ....

Disgruntled with @Telstra part 4969292. Seems they’ve forgot to add the bonus data to the new plan. How hard is this shit to get right?

So @Telstra is it common practice to not listen to your customers, I’m trying to find ways of reducing my bill and customer service just kept pushing to sell to me a mobile plan. #notimpressed

@Telstra Ethan, I didn’t get into contact with your nbn team. But I’ve done a complete reset and working fine. I used to have no issues with my Telstra nbn/phone line modem in bridge mode and wifi off as use my netgear nighthawk. Looks like using Telstra modem in bridge causing issues.

Fix your service @Telstra so quick to charge your customers $15 late fees but can’t even supply a solid nbn and telephone service. Still no internet or phone after 4 days of on and off service. Will I get my $15 late fee back....doubt it!

@Telstra Any reports of phone line outage in Speers Point Boolaroo NSW????

@VerityFirth @charlesfirth 'A Telstra spokesman said the service was not compatible with its new network technology.' As a Telstra customer I often find services not compatible, my NBN service not working, phone not available as a result, Foxtel. Now even time itself.

It’s official @Telstra are Cr@P. I want out of my contract. Everything about @Telstra is awful. 😡

@N8_JAz @BloodBarricades Telstra should be better than other ISP's, maybe you downloading and uploading too much things bro, we are with Tpg and if i download a huge update for Cod or something else then the internet get super slow.

******* telstra ****** up and didn’t charge for me three months and now expect me pay four months worth of bills asap 👿

@Telstra no internet for two days you complete pelicans and you cant even be stuffed updating your website to indicate there is a service problem. You're a disgrace and I can't wait to get away from you the second we get another option #telstra

@Kyri_1 @RadelaideRob Mine is the same. Telstra cable and just in the last week it’s been upgraded, for free, from 59 down/4 up consistently, to 114 down/5 up.

@Telstra I tweeted you separately. I think that the technical support operator swore at me in Filipino

I’m srsly abt to cry. @Telstra please get ur shit together & fix my internet so I can stream😭

@Telstra pls fix my internet so I can sTREAAAMM 😭😭😭

If anyone is ever thinking of coming to Australia and looking for a phone network to hook up whatever you do don't ever get connected with Telstra, you will rip you off every chance they get.