Telstra Outage Report in Sunshine Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Maleny.
| City | Problem Type | Report Time |
|---|---|---|
 Maleny |
Phone | |
| Twin Waters |
Phone | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Wi-fi | |
| Sunshine Coast |
Internet | |
| Twin Waters |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Noely ⚡️⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
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Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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LiamC[3]
(@Smash_N_LiamC3) reported
from
Sunshine Coast, State of Queensland
@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though
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LionsTalk
(@LionsTalk) reported
from
Sunshine Coast, State of Queensland
On the @Telstra Chat line. 30 minutes, 1 Bot and 5 people I am no closer to a solution 😱
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Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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ryan lerch
(@ryanlerch) reported
from
Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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Samuel Pavin 🤓
(@SamPavin) reported
from
Sunshine Coast, State of Queensland
@marko_juanz @BelongAU @Telstra National outage sounds about right 🙄
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LionsTalk
(@LionsTalk) reported
from
Sunshine Coast, State of Queensland
@Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱
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Linda
(@bombergirl57) reported
from
Sunshine Coast, State of Queensland
@JaneCaro @Telstra Ohhh I can't even imagine your pain! Netflix/ Foxtel etc are the only thing that is going to keep me sane during this sham of an election! I am having to make myself limit my time on social media during the campaign to keep the stress levels down!!!!🙄
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Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Spicer AM GAICD
(@TraceySpicer) reported
Hi brains trust. @telstra is being no help. Anyone got tips on how to remove a physical sim card from an old iPhone? I've tried needles, earrings, paper clips and staples. Can't go into a store due to the dynamic disability and being immunocompromised. x
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Tony Rizzotto
(@VinniesCasula) reported
@Telstra We still have no service
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Dazzzz
(@Dazzzz) reported
@Telstra You have to know your chat service is very poor. It is quite apparent agents are simultaneously looking after multiple queries and not providing good customer service to any. Long delays between each dialogue as they switch between customers.
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emily 🌿🐝
(@mudkipscience) reported
HEY @Telstra YOUR SMART ROUTER ******* SUCKS I JUST WANT TO SET MY OWN DNS *WHY*
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MST
(@Malkeetst) reported
@Telstra Thx. Victor Over 48hrs service interruption !!! And still no eta!!!! This not something I signed for when choosing NBN with Telstra …
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MST
(@Malkeetst) reported
@Telstra This what is comes on the outage. Have removed my address details. Happy to DM it All the light on the NBN a mobiles are flashing 1/2
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Tim Hutton
(@TimHuttonAu) reported
@TraceySpicer @Telstra I had this exact issue with my old phone. Eventually got it through sheer stubbornness and a lot of paper clips so I feel your pain. Alternatively, does your new phone do virtual sims?
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Peter Klages
(@PeterKlages) reported
@mssquiggs65 I’m very happy with iiNet. Been with them since 2015. Prior to that Telstra. I’d never go back to Telstra. Very happy with iiNet support. Very responsive. The support folk are based in NZ and Cape Town, SA. Easy to deal with. Good customer focus.
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Haren Krishnadasan
(@haren_k) reported
@Telstra I hate to tweet about this but I've been trying to get a hold of someone about an open complaint for over 3 months. No response to my emails or messages and only a call back during middle of business day which I missed. Complaint reference 46651850 & 43918911. Pls help!
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Arbi Asadoorian
(@ArbiAsadoorian) reported
@NBN_Australia @Telstra YOU BUNCH USELESS IDIOTS WITH YOUR STUPID NETWORK AND INTERNET CONNECTIONS!!! Absolutely disgusting!!!