Telstra Outage Report in Sunshine Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Maleny.
| City | Problem Type | Report Time |
|---|---|---|
 Maleny |
Phone | |
| Twin Waters |
Phone | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Wi-fi | |
| Sunshine Coast |
Internet | |
| Twin Waters |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Noely ⚡️⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
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Linda
(@bombergirl57) reported
from
Sunshine Coast, State of Queensland
@JaneCaro @Telstra Ohhh I can't even imagine your pain! Netflix/ Foxtel etc are the only thing that is going to keep me sane during this sham of an election! I am having to make myself limit my time on social media during the campaign to keep the stress levels down!!!!🙄
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Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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LiamC[3]
(@Smash_N_LiamC3) reported
from
Sunshine Coast, State of Queensland
@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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LionsTalk
(@LionsTalk) reported
from
Sunshine Coast, State of Queensland
@Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱
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ryan lerch
(@ryanlerch) reported
from
Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Samuel Pavin 🤓
(@SamPavin) reported
from
Sunshine Coast, State of Queensland
@marko_juanz @BelongAU @Telstra National outage sounds about right 🙄
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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LionsTalk
(@LionsTalk) reported
from
Sunshine Coast, State of Queensland
On the @Telstra Chat line. 30 minutes, 1 Bot and 5 people I am no closer to a solution 😱
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Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jase
(@uplatewithjase) reported
@Telstra in the last 2 weeks my phone has stopped being able to access Telstra 5G in areas where I previously had good 5G signal. The best I get is 4G. I’ve reset my phone, done trouble shooting. What painless way is available to get this working again?
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Lindsey Williams
(@LindseyInManly) reported
@Telstra DAMAGE - 83 Roosevelt Avenue, ALLAMBIE HEIGHTS NSW 2100 TOWER IS FALLING DOWN
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Anne Kavanagh
(@Kavanagh_AM) reported
Ok, call from Telstra technical support team said my slow internet speed was due to malware. Normally I'd hang up but I had just been onto #Telstra re speed - down to 5MBPS earlier today. Told me to download AnyDesk . Search internet - scam. He said 'you are clever' & hung up!
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Azusa Takeuchi
(@azusainsydney) reported
@Telstra I have sent it. I'm very frustrated with you guys rerouting me so many times. Please spend time (yours AND MINE) on fixing the problem, not on rerouting.
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Gareth
(@Hamster100) reported
@Telstra 3G is intermittent and extremely slow. Calls are impacted too
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Trisha_is_back
(@Trisha_is_Back) reported
@TelstraPurple pity its impossible to actually speak to a so called customer service person re the changes brought in re pre paid mobile ripoff @Telstra (Preferably not via Manila who couldnt even find my account)
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kamalesh goswami
(@kamgoswami) reported
@Telstra I'm yet to get a resolution on a mobile number ported on the 30th of April 2021. Is it standard practice in today's day and age not to be able tell a customer what is happening and why so long.
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Hilton
(@threatbear_co) reported
The best voice regulation practice is speaking to Telstra tech support
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Andrew
(@undrewb) reported
@Telstra Thanks Phil - maintenance in progress. Hopefully this fixes things .. service has been flaky/slow the last week or so. Glad its being looked at and thanks for your reply.
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Isaac
(@wanga27) reported
@Telstra Hey Telstra, issues again today...this is ridiculous! Any idea when this will be fixed??