Telstra

Telstra Outage Report in Sunshine Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunshine Coast, State of Queensland 10/19/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunshine Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Twin Waters.

Loading map, please wait...
City Problem Type Report Time
AustraliaTwin Waters Phone
AustraliaSunshine Coast Phone
AustraliaSunshine Coast Wi-fi
AustraliaSunshine Coast Internet
AustraliaTwin Waters Internet
AustraliaSunshine Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunshine Coast, State of Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • Truturns Les Ross (@Truturns) reported from Sunshine Coast, State of Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • BarrowcliffeR Rose Barrowcliffe (@BarrowcliffeR) reported from Sunshine Coast, State of Queensland

    @drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…

  • zerohash Justin King (@zerohash) reported from Sunshine Coast, State of Queensland

    Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • aussiebigblue bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland

    @Telstra Will Telstra be offering the Starlink internet service as one of their products?

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • LadyCBean1966 Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland

    @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • SarahKneale12 Sarah Kneale (@SarahKneale12) reported from Sunshine Coast, State of Queensland

    @IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.

  • macnizel macstocks (@macnizel) reported from Sunshine Coast, State of Queensland

    @Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GWLomas Gene Lomas (@GWLomas) reported

    @Telstra NBN service still sketchy in Goulburn at 11:30pm.. You bastards better get this back online before Falcon Heavy launches in an hour..!

  • BgeeBg Bob G (@BgeeBg) reported

    @richontech Need help with wifi calling you spoke of. Live in Australia traveling to US, using airalo or t-mobile esim. Do I have to enable both Telstra SIM and the esim? Do I have to be on a wifi network, or does Airalo data work as wifi?

  • PoppetIII Poppet von Spocklington III - PvSIII (@PoppetIII) reported

    @daleInMelbourne @Telstra Customer Service should be top tier, especially since COVID. However those who flourished in COVID ie Uber do not give a ****. It should be illegal Uber cannot be contacted via phone. Customer Service is a forgotten art.

  • elonden Erwin van Londen ❌❌❌ 🇳🇱🇦🇺 (@elonden) reported

    Hello @Telstra . How is it possible that whilst being a telco company it is sheer impossible to simply find a phone number on your website to be able to get someone to talk to. Your app doesn't work as for some reason you screwed up my account, twice.

  • bryn_benn Bryn_Benn •Iona Cabin in the woods• (@bryn_benn) reported

    @Telstra Pretty crap house

  • asifkatelyn Katelyn (@asifkatelyn) reported

    @TimothyJ_23 @Telstra If someone has this option I NEVER leave a message Because I just know the text is going to make zero sense

  • sassejane Lyndal (@sassejane) reported

    I had low expectations @Telstra but seriously. Technician no-show for appt between 8am - 1pm, 45 mins in chat at 2:30pm to be told they can't help and to call in, two phone calls with promised call back not followed through, to end up with appt being cancelled, wasting whole day.

  • revolios revolio (@revolios) reported

    @Telstra All I know is someone must be doing something at the exchange level, because the Telstra modems in the area I can see under my phone's wifi network starts re-populating, gets to about 9, and then they all drop out.

  • gtvone Simon ******* (@gtvone) reported

    Hey @Telstra I've been a customer of you guys since 'about' the 13th or April 2011... I can't think of one time I've had to make less than about ten calls/emails/messages to sort out my plan upgrade every time it's happened. (again, today..) I don't get it. 🫣👨‍🌾

  • cooperx Kevin Cooper (@cooperx) reported

    @Telstra Thanks, No connection problems, just flooding the footpath and my driveway a little and can’t remember it being like this before