Telstra Outage Report in Sunshine Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 03: Problems at Telstra
Telstra is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (23%)
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E-mail (21%)
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Wi-fi (8%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sunshine Coast |
Phone | |
| Sunshine Coast |
Wi-fi | |
| Sunshine Coast |
Internet | |
| Twin Waters |
Internet | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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David Monty
(@David12956286) reported
from
Sunshine Coast, State of Queensland
Its pretty poor of Telstra to have such a dismal service at Mudjimba caravan park with 500 people in it 3g one bar most of the time. I had better service a River Heads and thats in the middle of nothing.
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macstocks
(@macnizel) reported
from
Sunshine Coast, State of Queensland
@Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?
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Sarah Kneale
(@SarahKneale12) reported
from
Sunshine Coast, State of Queensland
@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
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Rose Barrowcliffe
(@BarrowcliffeR) reported
from
Sunshine Coast, State of Queensland
@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
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Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
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Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
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bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Vaux 🇦🇺
(@RV_27) reported
@itsgailw @Telstra @NBN_Australia If after over 60 years of being a family customer, if they can't get it sorted I will be looking elsewhere. It really pissed me off once they sent me a reminder to pay my bill for the service I haven't been getting 🤬
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Gail Wilson
(@itsgailw) reported
@RV_27 @Telstra @NBN_Australia I had nothing but trouble with them, changed to Origin, problem sorted.
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Robyn Vaux 🇦🇺
(@RV_27) reported
@Telstra is absolutely pathetic with fixing my internet, I've had problems since January, I've had 2 new @NBN_Australia boxes & a new Telstra Modem & I'm still having issues. I'm absolutely fed up with their incompetence & delays in fixing my issues #Telstra get it fixed NOW!🤬🤬
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🇦🇺 CipherHash 🇦🇺
(@CipherHashau) reported
@IncogIntellect @Telstra Worse, this is for an NBN service I should have already swapped it to starlink, they've got 1.5hr before they lose another fixed services customer.
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John pascoe
(@Johnpascoe10) reported
@DigbyStretch Telstra phone and starlink internet and wifi calling at home. After nbn you will never go back
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Extranious A (VIC/Tim)
(@AssExtranious) reported
Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service I asked repeatedly to be closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after being explicitly asked not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.
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Extranious A (VIC/Tim)
(@AssExtranious) reported
Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service Inasked closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after explicitly asking not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.
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UNDEAD KING
(@BRONXO69) reported
@DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it
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UNDEAD KING
(@BRONXO69) reported
@DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it
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Here’s Johnny!
(@BrumbyinTahland) reported
@D_LittleproudMP What did you do about it in your 9 years in government? Nothing positive. Remembering it was Howard government that privatised Telstra who you would need to provide this service.