Telstra Outage in Sunshine Coast, State of Queensland

@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.

@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…

@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

@Telstra Will Telstra be offering the Starlink internet service as one of their products?

Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

@Telstra Outbound calls not working.

@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

@marcpbailey @Optus @AussieBroadband Welcome to the Aussie Broadband club mate - I was with Telstra before I switch to NBN. Got Telstra to put in my NBN NTU with no contract and then switched over the next day to Aussie and never looked back - good to see these old monopolies get a run for their money!

@Telstra 3. When Telstra replies quicker to a joke tweet than to a customer that actually needs help 💀

Ever notice how @telstra NBN and @apple iPads are a terrible combination.

@Telstra terrible service once again. I rather waterboard my self than deal with your customer service team.

@Telstra terrible service from Telstra once again. I rather Waterboard myself than deal with your customer service again.

A notice to Telstra You mobile service in Adelaide CBD is ****. I have been with you since the bricks. Time for me to move on. 🖕

Dealing with @Telstra is more painful than knowing I'll probably never get to see BTS in concert.

@ricey1212 @Foxtel Not this Telstra customer

@Damien_77 @Foxtel They have if you are a telstra customer. Foxtel Now free for 4 weeks

@Telstra Thanks- a delightful lady called and listened patiently. THANK YOU. In complete contrast to yesterday’s absolutely dreadful waste of 4 hours. Sorry but first line support needs significant retraining. I lost $740 of billable consulting time and got nowhere. We will see soon!