Telstra

Telstra Outage Report in Sunshine Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunshine Coast, State of Queensland 04/18/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunshine Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Sunshine Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaSunshine Coast Internet
AustraliaTwin Waters Internet
AustraliaSunshine Coast Phone
AustraliaSunshine Coast Phone
AustraliaSunshine Coast Phone
AustraliaMaleny Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunshine Coast, State of Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • zerohash Justin King (@zerohash) reported from Sunshine Coast, State of Queensland

    Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • aussiebigblue bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland

    @Telstra Will Telstra be offering the Starlink internet service as one of their products?

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • macnizel macstocks (@macnizel) reported from Sunshine Coast, State of Queensland

    @Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?

  • SarahKneale12 Sarah Kneale (@SarahKneale12) reported from Sunshine Coast, State of Queensland

    @IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • BarrowcliffeR Rose Barrowcliffe (@BarrowcliffeR) reported from Sunshine Coast, State of Queensland

    @drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…

  • Truturns Les Ross (@Truturns) reported from Sunshine Coast, State of Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • LadyCBean1966 Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland

    @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • preciouspress Jack Sumner (@preciouspress) reported

    @Telstra Our landline phone has disconnected so we cannot make or receive calls. I reported this as a problem on Monday 15th and was connected on line to a Telstra assistant. I spent 3+ hours on Monday and over an hour on Tuesday. During this time attempts were made to —-

  • poliiq_ Poli (@poliiq_) reported

    @Telstra how am I gonna be paying for 80 download and 50 upload but I’m getting 3mb down and kbp/s up. Please I just want to stream

  • BobPearce52 Bob Pearce (@BobPearce52) reported

    @VickiPlatt5 Why are they now installing fibre to the home ? The real problem was they bought obsolete stuffed copper from Telstra to prop up the share price

  • crudeoilpeak Crude Oil Peak (@crudeoilpeak) reported

    @smh @LisaVisentin The NBN is fundamentally flawed. @AlboMP Land lines, which used to have an independent Telstra power supply with backup generators, are now connected to the NBN and don't work anymore when there is a power cut or when the NBN is down. All black NBN boxes also consume more power

  • Davrickandco mark (@Davrickandco) reported

    @Telstra Telstra is by far the worst company in Australia. Like by far.... everyone should look into heluim network, fully decentralised 5g network making waves around the world with no greedy cooperation giving nothing back to community's

  • pauldutton1968 Paul Dutton - Kali Mukwarra Barkindji (@pauldutton1968) reported

    @lauramoates @gabriellechan Wilcannia (Barkindji) only had Telstra access. In town and at around 5-10kms tops. Sporadic from there on either side heading to either Broken Hill (Wilyakali) or Cobar (Ngiyampaa).

  • NoSpinPolitics AustralianPolitics (@NoSpinPolitics) reported

    @AlboMP DECEPTION: Fibre was NOT REPLACED by Copper. The Telstra copper cable was used instead of laying more fibre. Labor connected ONLY 200 000 premises as it mismanaged the rollout. Labor could not fix it then!

  • GarconAU Guy Garconnette (@GarconAU) reported

    @DawsonEJ @LaTrioli Wireless will never be a replacement for multi-gigabit fixed line broadband. Telstra has also come out saying that their 5G product is not a replacement for the NBN. So anyone claiming this needs to speak to experts before making those absurd claims.

  • gabriellecj Gabrielle Jackson (@gabriellecj) reported

    @DianaPegoraro My phone used to go to wifi calls inside but got anew one and it doesn’t work anymore. I have temporarily given up calling Telstra to find out why. Have been on their network with both phones

  • Jan_lindsay Jan, a guest on Biripi Land. (@Jan_lindsay) reported

    @placidhunter @rohan_connolly suggest you google the footage from the Thursday night before the election where he states clearly " I will never sell Telstra, you have my word on that" Its on VIDEO honey. 4 days later he says " I have a mandate to sell telstra" He lied... period I watched it at the time...