Telstra Outage Report in Sunshine Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (30%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Twin Waters and Sunshine Coast.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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LiamC[3] (@Smash_N_LiamC3) reported from Sunshine Coast, State of Queensland
@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland
@Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱
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Noely ⚡️⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
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Justin King (@zerohash) reported from Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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Linda (@bombergirl57) reported from Sunshine Coast, State of Queensland
@JaneCaro @Telstra Ohhh I can't even imagine your pain! Netflix/ Foxtel etc are the only thing that is going to keep me sane during this sham of an election! I am having to make myself limit my time on social media during the campaign to keep the stress levels down!!!!🙄
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John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
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Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland
On the @Telstra Chat line. 30 minutes, 1 Bot and 5 people I am no closer to a solution 😱
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Burridge (@rlbjmb8881) reported
@JamieNicolaou @MiaDaviesMLA @alansattler74 Today it took about 5 minutes to send basic email . Some days signal jumps from 4g - 3G causing drop outs of calls Telstra needs to lose the monopoly.
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Legoflust (@Legoflust1) reported
@friendlyjordies @kbrspace The only time in my life I've been happy that Telstra is the only network I can use in remote Western Australia.
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Jimmy “Booster” Twovax 💉💉💉 (@theheavenspave2) reported
@prudinx @tchbastard Been Telstra prepaid for last 6 years. Never had a problem.
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Call me Karen (she/her) (@mosaicthinking) reported
@tchbastard @BelongAU are fine if you are happy to set your account up online. No customer service options for unusual circumstances or sick/disabled customers. Couldn't even get a call back at an agreed time for a customer w chronic illness who is better in the morning. Telstra network 💪.
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Kate Lee (@carbon_nada) reported
@nickschadegg I am moving to Telstra as our home and business is already with them - Optus was just the personal accounts for myself and my children. And before you go on about how bad Telstra is - as with most things in life it is a case of least worst - just like poltical parties.
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Ernesto (@AlchemicYoga) reported
@Telstra Telstra has just gone to the dogs. switching provider. I thought just a temporary fix, but not even that.
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Mr B (@bazzaf65) reported
@robyn_pleysier @ashton_lenard That’s rubbish , my mother in law is there and was FaceTime my wife earlier and she’s Telstra . People who just make **** up are delusional IMO 🙄🙄🙄🙄
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Brian Anthony (@killmebilly) reported
@nickschadegg Voda uses Optus network and I would use 2 jam tins and a length of string before going back to Telstra.
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JadedFaerie (@CjFaerie) reported
@_FredMackay @friendlyjordies @MrButtersox Most of us are already restricted to Telstra anyway. No other provider gets me reliable service at my back fence.
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Patrick Dockhorn (@panondo) reported
@telstra Is your support hotline 0439125109 available on the weekend? I tried to call earlier and was advised it was closed ?