Telstra Outage Report in Sunshine Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (40%)
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Wi-fi (11%)
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Total Blackout (4%)
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TV (3%)
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E-mail (3%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Twin Waters.
| City | Problem Type | Report Time |
|---|---|---|
 Twin Waters |
Phone | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Wi-fi | |
| Sunshine Coast |
Internet | |
| Twin Waters |
Internet | |
| Sunshine Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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LiamC[3]
(@Smash_N_LiamC3) reported
from
Sunshine Coast, State of Queensland
@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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LionsTalk
(@LionsTalk) reported
from
Sunshine Coast, State of Queensland
@Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱
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Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Noely ⚡️⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
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Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
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Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
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ryan lerch
(@ryanlerch) reported
from
Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
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bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle PC - Savvy Travel Historian 👸🏼
(@cmqueen101) reported
@simonahac @Telstra When we moved away from Telsta 17 yrs ago, we were paying $10k/yr for phone services. Switched to Virgin @ $2k. Told them, if they were the last telco on Earth, I wouldn’t have a phone! Will never ever give them $$ again!
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Michael
(@icurcards) reported
@simonahac @Telstra This is why legacy monopolistic organisations need to get smacked down by up and coming providers.
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Queenager/Millennial Mother Falcon
(@oneda_woman) reported
@Calliope1925 @simonahac @Telstra Yep yep yep. Following the script AND authority they've been given. Telstra's model is to **** OVER THE CUSTOMER... FIRST.
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Kyle Smith (he/him)
(@KitFromOz) reported
@simonahac @Telstra I used to run into problems when helping out customers with them. The overseas call centers get more money by selling people new or extra services so seemed solely focused on that. Had a pensioner moving house that was sold a new service and lost her email address.
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𝙴𝚕𝚕𝚎 𝙳𝚎𝚂𝚢𝚕𝚟𝚊 🇦🇺🦘🌊😷✨
(@elle_desylva) reported
Anyone else had trouble receiving the text from Twitter for two-factor authentication (when you have to enter a code to login, as well as your password)? I don't think Telstra is down so I wonder what was going on. Couldn't get codes last night, still can't this morning.
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Geoff Payne
(@geoffrey_payne) reported
@simonahac @lynlinking @Telstra I use Iinet Simon, no data limits for $69 month, I use a different service for the phone tho
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jrobens
(@jrobens) reported
@simonahac @Telstra I went to the Telstra shop and got them to do the calling. 15 minutes and the support person was getting quite agitated. Not sure it added to the customer experience database.
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Michael Burden
(@smccmickb) reported
@Telstra so bad! Have mistakenly cut off the phone and internet at our local cafe in Alexandria so no wifi!! 6 weeks to reconnect! They are useless!!!😩😩😩😩😩
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Geoff Irvine
(@geoff_girvine) reported
@Telstra Hi @Telstra I didn’t restart the modem and this week have been back to 100Mbs download and 30Mbs upload as the service level should be. This would indicate that the slow speeds were due to work being done by Telstra… just tell us when you are doing maintenance work…
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ramona quazzola
(@r_quazzy) reported
@simonahac @Telstra Telstra always finds the most difficult way to sort out an issue!