Telstra

Telstra Outage Report in Sunshine Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunshine Coast, State of Queensland 09/15/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sunshine Coast, State of Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • YaThinkN Noely ⚡️⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • SamPavin Samuel Pavin 🤓 (@SamPavin) reported from Sunshine Coast, State of Queensland

    @marko_juanz @BelongAU @Telstra National outage sounds about right 🙄

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • bombergirl57 Linda (@bombergirl57) reported from Sunshine Coast, State of Queensland

    @JaneCaro @Telstra Ohhh I can't even imagine your pain! Netflix/ Foxtel etc are the only thing that is going to keep me sane during this sham of an election! I am having to make myself limit my time on social media during the campaign to keep the stress levels down!!!!🙄

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • LionsTalk LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland

    @Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱

  • LionsTalk LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland

    On the @Telstra Chat line. 30 minutes, 1 Bot and 5 people I am no closer to a solution 😱

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • Smash_N_LiamC3 LiamC[3] (@Smash_N_LiamC3) reported from Sunshine Coast, State of Queensland

    @Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though

  • mrspinchbeck christine ellison (@mrspinchbeck) reported from Twin Waters, State of Queensland

    @JustJen64 One neighbour never got connected, because telstra never turned up 4 times 🤣 and asked to be disconnected, saved a heap of money 🤣and upgraded mobile phone and is as happy as Larry 🤣

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • shafiwu_iliasu Shafiwu ILIASU (@shafiwu_iliasu) reported

    Nearly two weeks after Optus reported its own incident, Australia's largest telecoms firm Telstra disclosed that it had had a data compromise via a third party.

  • LukePGavin Luke P Gavin ❤️💙 (@LukePGavin) reported

    @timrosen35 I was with Vodafone years ago, cust service ok but ordinary reception. Swore I’d never go back. Went to Telstra had nothing but dramas and trying to talk to someone on the phone is like pulling teeth. Been back with Vodafone since around 2019. Can’t fault them

  • moonlightstrife mich 👻 (@moonlightstrife) reported

    @Overcastz also theyre on telstra so hopefully not as **** at v0dafone lol

  • KaervekFC Kaervek FC (@KaervekFC) reported

    @Haydos4221 @timeisticking21 @Telstra Think about that for 1 second. A data breach doesn’t support a digital ID, it gives the largest reason for why there shouldn’t be a digital ID.

  • Mars12518 Mario Napolitano (@Mars12518) reported

    @davidkersten Works for me on two browsers... Telstra network.

  • timrosen35 Tim Rosen (@timrosen35) reported

    Anyone using Vodafone 5g network? How have you found it? (Either through them or TPG etc) Specifically in Melb and Regional Victoria mostly. Likely to go with Telstra, but just curious as I’ve heard they’ve improved lately. Have been with Optus my whole life. But never again!

  • KaervekFC Kaervek FC (@KaervekFC) reported

    @BoonBroAus @Telstra How does telcos announcing data breaches help support the Gov in digital ID? Logically data breaches would go against digital ID.

  • PamelaValemont Pamela Valemont (@PamelaValemont) reported

    @Telstra Just organize for someone to take the money out of my account for my mobile now please. I pay my other telephone bill with Telstra ON TIME without problems, BECAUSE I DO NOT HAVE DIRECT DEBIT ON THAT AND NEVER WILL! DD is an absolute NIGHTMARE!

  • NwSanders93 Nick Sanders (@NwSanders93) reported

    @timrosen35 I’m getting much better reception in general compared to before already with Telstra and am happy with the switch. For me it wasn’t even anything to do with the data leak, obviously not ideal but their customer service and technical support is atrocious too!

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @ianclarkeAU @QuentinDempster @gavinlmiller1 Hence why it was a terrible decision for LNP to sell telstra as a single entity. There was no incentive there for continual improvement of the infrastructure. Terrible idea to privatise the infrastructure side in the first place