Is Telstra having an outage in Sunshine Coast, State of Queensland?

Can't believe it. @Telstra nbn is out again Tewantin, Qld. Must be at least 20 outages since Sunday. Servicing the network is fine, but afterwards it should be operational.

@AaronBirkby @Telstra Slow to adapt companies who continue to live in their hay day mindset will not survive. We have seen this over and over. It’s a shame really because there is so much they could do to turn it around

@AaronBirkby @Telstra Slow to adapt companies who continue to live in their hay day mindset will not survive. We have seen this over and over. It’s a shame really because there is so much they could do to turn it around.

@AaronBirkby @Telstra Quite simply Aaron it is because they’re entire customer service model and business is built in archaic times. They’ve simply not moved from being about them as opposed to being about the customer. If you don’t have your focus on the customer experience you will die.

Well, @Telstra are messing me about again. Waited all afternoon for engineer to come fix my NBN, which has been down since Tuesday. Phoned them, was told the engineer came 2 days ago and checked connection outside, now wants to setup new appt to come see inside property! Why lie?

@Telstra Yes. It seems that I have to reset it regularly. When I do it fixes the slow data issue.

@Telstra We arrived today and yes. Experiencing poor reception the whole time.

@Telstra Thanks for the reply. Mobile reception is so bad the bad doesn’t load. I’ll keep trying.

@Telstra reception/ more so data is super slow in the Sunshine Coast as the school holidays start. I have 4G full bars but barely 300kb connection. What’s happening?

Help #SunshineCoast legend Will Shrapnel win the national Telstra Business awards by voting for him now!

Hey @Telstra check out what customer service looks like -

Just moved and HAD TO change internet services from @iiNet to @telstra. 3 years no issue with iiNet, 1 week with telstra, problems. And don’t think about calling them, huge delays. I love that they suggest I can troubleshoot this problem with the internet, online. #telstrasucks

We apologise to anyone trying to contact us this morning, our Telstra NBN service including our phone lines are down 😮😤🤯

@drnikkistamp @ketaminh @Telstra @Telstra have absolutely terrible customer service. Wish I had stayed with my previous provider.

What is it about poor telstra service - honestly they couldnt organise a root in a brothel

@Telstra Not a service outage, @telstra doesn't believe the house I currently live in exists. Address check was meant to be completed last week still outstanding. If it's not done by the end of today I'll be going somewhere else for internet

@Telstra Pretty much summs up @telstra service

@Telstra Yeah, my internets been playing up real bad, been happening for a week now and I’ve tried resetting it and all that but nothing seems to fix, it’s been really slow and at time just drops out for a minute or two and to add onto the problem our phone line is down too, also a week

I was visited by a very RARE SPECIES this morning, a Telstra tech turned up to fix a phone line fault. 😱Remember when they use to travel in packs... Ten telstra vehicles would turn up to each job, how times have changed! They need to be put on the endangered species list now!😉

@troyhunt Visited mum recently. She was busy with a "Telstra" guy on the phone who was helping to fix her computer. I tried to shut it down, but he already had remote access and stopped the shutdown process. I had to kill the power, then restored OS from an earlier backup. Ugh.

@Biggy1883 @JoanBloggs @Olfella @billshortenmp @NickRossTech I agree with that. But it still didn’t have to be a problem if they had let Telstra build it which they were all ready to do until the ACCC stepped in telling us we had to have competition. Complete rubbish. Should have been considered national essential infrastructure.

@ScorpioGCoast @JoanBloggs @Olfella @billshortenmp @NickRossTech If Telstra hadn't been privatised there would have been no issue