Telstra Outage Report in Sunshine Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (51%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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David Monty (@David12956286) reported from Sunshine Coast, State of Queensland
Its pretty poor of Telstra to have such a dismal service at Mudjimba caravan park with 500 people in it 3g one bar most of the time. I had better service a River Heads and thats in the middle of nothing.
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bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Rose Barrowcliffe (@BarrowcliffeR) reported from Sunshine Coast, State of Queensland
@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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Sarah Kneale (@SarahKneale12) reported from Sunshine Coast, State of Queensland
@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
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Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
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Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Les Ross (@Truturns) reported from Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
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Justin King (@zerohash) reported from Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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macstocks (@macnizel) reported from Sunshine Coast, State of Queensland
@Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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S. (@white_bearwhale) reported
@Telstra Today, the modem light is still blue, internet speed is still very slow.
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Angela Walsh-Edgar (@atmwe) reported
@SarahHarris @Telstra Have to say I used the help chat on the app and much improved service 👍🏽 hope you get what you need
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S. (@white_bearwhale) reported
@Telstra Today, still without service.
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Judith James (@judithajames11) reported
@SBSNews Tried to explain to two elderly 80s each with mobile phone how to use Service NSW app to check in at venues! They don’t text, download apps - only use ph calls. One tried to get help from #Telstra but no avail. Dr Chant says universality with response is important! Mmm #auspol
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vic (@aeosui) reported
@Telstra trying to see what the issue is but i'm waiting for a reply
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Carwyn Williams (@carwynwilliams1) reported
@Telstra I have has no voicemail for several days now. Spent over 24 hours on and off with 24/7 help to eventually determine the LVL2 fault person will call me
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Racheal Leigh (@bollycise) reported
So how much longer will this outage for email be @Telstra? Not that you've acknowledged it online anywhere 😠
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Allison Barton (@Allison52532844) reported
@SarahHarris @Telstra Because Telstra sucks.
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illiards (@illiards) reported
.@Telstra nbn now been down 14 hrs and still no response from Telstra @andy_penn
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Samantha Edmonds - Ageing with Pride (@samedmon2591) reported
@Telstra @Telstra I have been on your App for 34 hours now trying to get a resolution to my issue. This is ridiculous.