Telstra Outage Report in Sunshine Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sunshine Coast |
Phone | |
| Maleny |
Phone | |
| Twin Waters |
Phone | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Wi-fi | |
| Sunshine Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Rose Barrowcliffe
(@BarrowcliffeR) reported
from
Sunshine Coast, State of Queensland
@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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ryan lerch
(@ryanlerch) reported
from
Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
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Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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Sarah Kneale
(@SarahKneale12) reported
from
Sunshine Coast, State of Queensland
@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
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Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
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Noely ⚡️⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Abell
(@ShaneAbell) reported
@Telstra you guys are dead set kidding. No notification of an outage from 24th -30th. Has taken me to contact you multiple times to finally get an answer. We are not living in the 1920’s. We are both teachers and my daughter is studying her HSC. So pissed off. What compensation??
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Fireball444
(@SimonWa91937898) reported
Hey @Telstra please fix your app. Can’t make payments on it which is useless
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bone music
(@BARGH3ST) reported
i genuinely think they must have just sawn through one of the @telstra towers last time they were doing """"""work""""" because holy **** has the service gotten demonstrably worse
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Mandy
(@Wonderwoman1967) reported
@Telstra I have...and it acknowledges an interruption to service for the past 24hrs, at least. No end date known at this stage..crap service!
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House of LilitH
(@tschitchat) reported
@Telstra it's on an autopay system yet the operator did ask me about the account detail. seem like there is a broken communication between what the operator is being asked to do & what the info can a customer can find in their My Telstra account.
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Amanda McGregor
(@anotherpanda) reported
@Telstra is your call centre phoning customers asking questions about unstable internet and offering package upgrades or is this a scam?
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Shane Abell
(@ShaneAbell) reported
@Telstra Restored soon! What is soon to you? It has already been 4 days and have now been told another 2 days. Absolutely livid. Still no response as to what compensation. I could have an account set up with another provider before you fix this issue @Telstra
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Carsten Bauer
(@numloxx) reported
@Telstra I would fix my auto payment but I'm having bad internet at my work location so please stop spamming me every few hours with reminders. Thanks.
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ILUVTHEGONG
(@iluvthegong) reported
@Foxtel I am trying to transfer my acct - on hold for 2hrs, transferred to 4 ppl & ended up back with @Telstra service 😜 I want to transfer to foxtel direct - not cancel but no one cares? who do I talk to - do you want my business??
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Marco Luthe
(@Saphod) reported
Here’s an interesting thing: Quite some time ago, my Google Nest Hub started responding with an error message every time it was used after being idle for a while, and the Disney+ App did not work on my Bravia TV. A few days ago, @Telstra performed some network tests. (1/3)