Telstra

Telstra Outage Report in Sunshine Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunshine Coast, State of Queensland 06/19/2024 10:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunshine Coast, State of Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • Truturns Les Ross (@Truturns) reported from Sunshine Coast, State of Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • LadyCBean1966 Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland

    @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • zerohash Justin King (@zerohash) reported from Sunshine Coast, State of Queensland

    Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • BarrowcliffeR Rose Barrowcliffe (@BarrowcliffeR) reported from Sunshine Coast, State of Queensland

    @drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • Smash_N_LiamC3 LiamC[3] (@Smash_N_LiamC3) reported from Sunshine Coast, State of Queensland

    @Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though

  • YaThinkN Noely ⚡️⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • aussiebigblue bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland

    @Telstra Will Telstra be offering the Starlink internet service as one of their products?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kyuhwallz 🌱 mimi 🌸 | ##:- (@kyuhwallz) reported

    **** telstra all my homies hate telstra

  • poppyred44 KP (@poppyred44) reported

    @Telstra Any news why I was suddenly disconnected from “help” ?

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra And in that forum you promise the world and do nothing to help. I’ve wanted to go up your hierarchy to get somebody to avtually do something but you’re not interested. As long as you get my money, that is your true and only priority

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    There is only one thing that @telstra get perfect all of the time…. Their auto-payment of bills. Pray to whomever you believe in that you don’t have any issues with them, because they certainly don’t want to help. #CustomerServiceIsAnOxymoron

  • HoolyMcg Julian Mcgill —- Hoolz BGF.MOFA 🍺🔥🇦🇺 (@HoolyMcg) reported

    @Telstra You do understand that we need full 4G service at the CBH bin for our delivery App to work dont you ?

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    Don’t you love @Telstra when they unilaterally list a complaint as “resolved” when it isn’t. Typical#

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra Sorry given up on DMs, leave it for everyone to see. 9 1/2 hours of “customer support” being told it was my equipment. For 8 hours I had been asking if it was an outage but “no it’s not”. You need to upgrade your modem. 4 hours to arrange a different delivery address

  • poppyred44 KP (@poppyred44) reported

    @Telstra I appreciate ur understanding words. Let’s hope actions matter too. Talk & walk Telstra. I hope won’t need to spend 2hrs on the phone again and service is prompt. I’ll let u know.

  • manaFNBR M9 mana (@manaFNBR) reported

    @Telstra Hey Telstra, i have been having a issue with my internet, getting roughly 2-5% packet loss in game

  • kyuhwallz 🌱 mimi 🌸 | ##:- (@kyuhwallz) reported

    @Telstra yes it just said that there was an outage detected, nothing explaining why