Telstra Outage Report in Sunshine Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telstra
Telstra is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (36%)
-
E-mail (9%)
-
Wi-fi (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sunshine Coast |
Phone | |
| Sunshine Coast |
Phone | |
| Maleny |
Phone | |
| Sunshine Coast |
Internet | |
| Sunshine Coast |
Internet | |
| Sunshine Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
-
Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
-
Sarah Kneale
(@SarahKneale12) reported
from
Sunshine Coast, State of Queensland
@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
-
Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
-
Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
-
Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
-
Rose Barrowcliffe
(@BarrowcliffeR) reported
from
Sunshine Coast, State of Queensland
@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
-
Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
-
Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
-
Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
-
Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
-
Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
-
macstocks
(@macnizel) reported
from
Sunshine Coast, State of Queensland
@Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?
-
Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
-
bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
-
John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
-
David Monty
(@David12956286) reported
from
Sunshine Coast, State of Queensland
Its pretty poor of Telstra to have such a dismal service at Mudjimba caravan park with 500 people in it 3g one bar most of the time. I had better service a River Heads and thats in the middle of nothing.
-
John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
johnbarrington
(@johnbarrington) reported
Hey @Telstra - how can you possibly expect older Australians (like my Mum who has used your service forever) to use your messaging app and speak to a bot? And why do you have no human to speak to on a Saturday morning on your customer call centre? It's appalling.
-
Marcus Williams
(@MRW_Empire) reported
@Telstra There are errors on my account that where suppose to be fixed 3 weeks ago still haven’t 2) I’m now been told to access the full services out outlined by my plans I have to switch to upfront yet I’m still charged full amount of said plans even though I can’t access all features
-
His-Story
(@itshisstorynow) reported
@Telstra I'm sure you can understand my frustration, you can't work from home when you're I turned is down. I've had to Max out my data for the last few days.
-
Goobz
(@goobzgg) reported
Bro @Telstra my internet is dying as we speak. I spent days gassing you guys up and this is how you treat me? I feel used 😔
-
Claire Brooks
(@clairebrooks) reported
@Telstra Absolutely-it has been great, but we didn’t realise it was frustratingly broken so was really difficult for mum to communicate. How do I organise a replacement for her?
-
Pat Bodsworth 💉💉
(@patbods) reported
@johnbarrington @Telstra Change providers. @westnet provides great customer service. If they don’t pick up they call back within minutes. I’ve been happy customer for 15 years.
-
Utkarsh Doshi
(@UtkarshDoshi) reported
@Telstra been on the phone support for ages. Why we cannot download a copy of the signed contract for a mobile phone plan. Checked my Telstra website and the app. Need it for Samsung redemption.
-
Goobz
(@goobzgg) reported
@Telstra Telstra, I’m having issues with my internet. I was hoping you guys could check out on your end. Thank you.
-
plop
(@ap1144) reported
@Telstra Techs might work hard, but your customer support is horrendous. Just like this canned response.
-
Leonie Wood
(@WoodLeonie) reported
@ElysseMorgan block, and write down the numbers & report to telco provider. am told optus and telstra have dedicated teams now working on this.