Telstra Outage Report in Sunshine Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunshine Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sunshine Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sunshine Coast |
Wi-fi | |
| Sunshine Coast |
Internet | |
| Twin Waters |
Internet | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Phone | |
| Sunshine Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunshine Coast, State of Queensland
Latest outage, problems and issue reports in Sunshine Coast and nearby locations:
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bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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Rose Barrowcliffe
(@BarrowcliffeR) reported
from
Sunshine Coast, State of Queensland
@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
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Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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ryan lerch
(@ryanlerch) reported
from
Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
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Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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Noely ⚡️⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
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Sarah Kneale
(@SarahKneale12) reported
from
Sunshine Coast, State of Queensland
@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
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Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@Alex_I_88) reported
@Telstra But like how can I ask for a chargeback of $38? When all my transactions to Telstra would of been $89.99? Can you transfer it to another Telstra customers account? Genuinely never found a company more difficult to deal with!
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Lyall McDonald
(@epmdota) reported
@Telstra Technician came today. Problem fixed. Loose cable. Hard to imagine that it takes 9 days for someone to go to the relay and do a 10 second job. And for a problem that had everything to do with you guys. It's not like cables just come loose, someone has to bump it. Ridiculous.
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Ultimate Prole
(@BelovedTrollop) reported
Dear Twitter, Is the Telstra mobile network out around the capital region ATM?
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Ann Meharg
(@ann_meharg) reported
A big "thanks a lot" to Telstra, who, several weeks ago now, reportedly "upgraded" the NBN. What they actually did was stuff it up. Now, the page freezes all the time...mid tweet. Every day!. Can Google ok, Facebook ok, but try getting Twitter up! Worst internet in the world!
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Kylie
(@KylieT23) reported
@KatherineXhaka @Andy__Munro If it goes on paramount plus, everyone will cancel foxtel I know I will, bad business for Telstra, everyone will be going to Optus instead,
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Leanne Boase NP
(@Leanne_Boase) reported
@Telstra Dan there is NBN at my location, for the other health care businesses and retailers, it has just been one colossal stuff up after another. It’s with the complaints team and the ombudsman, although neither seems able to help. BEN284983 is the case number. Please help!
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say_plz
(@BandanaOcelot) reported
@Telstra I put a tablet in for repair however it appears your teams have lost the device and cannot provide an update on the case. Is there anyone that can help?
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OzzyManSays
(@OzzyManSays) reported
@Telstra This is the response “Thank you for patiently waiting,. I have checked the account further and I can see that the incident ticket INC18503006 that was raised yesterday has already been escalated to our Level 2 Technical team and currently being investigated to resolve the issue.”
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Frosty 💯🇳🇿🌸 💫🦀
(@Frosty69B) reported
@EllieGray6272 @freethought202 @Telstra My employer forced the final 3 to resign this month with endless pressure to get vaccinated two of our best customer service members who finished prior to Easter and can’t find replacements.. It was daily harassment
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Freddie Moffat
(@freddie_moffat) reported
@Telstra Hey guys, is there another NBN outage in Caulfield North 3161 today? Woke up to the modem on mobile backup which does not work for me.