Telstra Outage in Sunshine Coast, State of Queensland

@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

@Telstra Will Telstra be offering the Starlink internet service as one of their products?

Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

@Telstra Outbound calls not working.

@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though

@Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱

@Telstra your customer service people overseas need to understand a decimal point location is very important.

@nivek1965 Nuh ya have to sign up to Kayo now to watch it. Even if you are a telstra customer

@Telstra The light on the front is always blue. Plugged or unplugged. But when I have the Wifi on my device, no pages are opening. I spoke with my building manager. Not his first complaint. The infrastructure is rubbish.

@anne_idril Greed. Franchise stores targeting easy targets thinking there'll be no repercussions. Thankfully Telstra have taken over those stores again but it should never have gone this far for this long.

@Telstra you got mobile issues in heatherton vic 3202 no internet on mobile phones .! 88 corporate drive Heatherton vic 3202.!

@Telstra It's red. Can't be moved. I'm only 2km from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

@Telstra It's red. Can't be moved. I'm 2mins from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

@Telstra the Capertee tower is down again.

Telstra fined $50 million over unconscionable treatment of Indigenous phone plan customers --and justifiably so What an insidious Communication Company,Needs constant investigation by the ACCC.Their contracts are full of hidden traps and their replies to a complaint is negligible

Wow! @Telstra fined $50m for inconsiderate treatment of indigenous people. Sounds lie another #MurdochGutterMedia attack on his opposition, with a little help from his friends. Meanwhile Murdoch treats all customers with inconsideration every day.