Is Telstra having an outage in Sunshine Coast, State of Queensland?

@Telstra @NBN_Australia Fourth time today nbn has dropped here in Tewantin, Qld. Then, why should I complain, it does everyday and we pay for this crap. Di sgraceful service. Telstra should be ashamed

No @Telstra internet for the third day today. Worst part, the notice they gave earlier in the week said it’d be out for one evening from 8pm - 3am, so we didn’t even make other plans. Unlucky for everyone else who needed to work from home this week!

Can't believe it. @Telstra nbn is out again Tewantin, Qld. Must be at least 20 outages since Sunday. Servicing the network is fine, but afterwards it should be operational.

@AaronBirkby @Telstra Slow to adapt companies who continue to live in their hay day mindset will not survive. We have seen this over and over. It’s a shame really because there is so much they could do to turn it around

@AaronBirkby @Telstra Slow to adapt companies who continue to live in their hay day mindset will not survive. We have seen this over and over. It’s a shame really because there is so much they could do to turn it around.

@AaronBirkby @Telstra Quite simply Aaron it is because they’re entire customer service model and business is built in archaic times. They’ve simply not moved from being about them as opposed to being about the customer. If you don’t have your focus on the customer experience you will die.

Well, @Telstra are messing me about again. Waited all afternoon for engineer to come fix my NBN, which has been down since Tuesday. Phoned them, was told the engineer came 2 days ago and checked connection outside, now wants to setup new appt to come see inside property! Why lie?

@Telstra Yes. It seems that I have to reset it regularly. When I do it fixes the slow data issue.

@Telstra We arrived today and yes. Experiencing poor reception the whole time.

@Telstra Thanks for the reply. Mobile reception is so bad the bad doesn’t load. I’ll keep trying.

@Telstra reception/ more so data is super slow in the Sunshine Coast as the school holidays start. I have 4G full bars but barely 300kb connection. What’s happening?

Help #SunshineCoast legend Will Shrapnel win the national Telstra Business awards by voting for him now!

Hey @Telstra check out what customer service looks like -

Just moved and HAD TO change internet services from @iiNet to @telstra. 3 years no issue with iiNet, 1 week with telstra, problems. And don’t think about calling them, huge delays. I love that they suggest I can troubleshoot this problem with the internet, online. #telstrasucks

@Telstra Charging people for s 4G network 12kms from the Sydney CBD that doesn't work. Why not if you can get away with it. #CRIMINALS #poorservice

the internet even cut out AGAIN after only just coming back after tweeting this, @Telstra FIX YOUR ******* SHIT.

@Telstra AN ELECTROCUTION RISK was reported YESTERDAY MORNING. IT IS STILL THERE. I've rung Telstra COUNTLESS TIMES & recorded the calls. This is the 3rd or 4th time in 6 MONTHS THAT WIRE HAS BEEN DOWN. Now customer service was RUDE & DISGUSTING. He said to wait ANOTHER 24 hours!

@Telstra I have been writing down all the disconnect times and giving this feedback. Whoever is “fixing” is ignoring everything I’m saying. I’m so pissed off with this shit. It’s been a week and nothing has improved.

@Blisic_ @ltsJosho @Telstra Yeh i had it for 3mins straight like the whole last round and a shit ton throughout the series

@Luqzer @ltsJosho @Telstra I got connection interrupted about 5 times that series, shit sucks

@Blisic_ @ltsJosho @Telstra Bro they have completely fried my internet lately. And today of all days was the worst it has ever been

@ltsJosho my fault @Telstra **** u

@Telstra It's an unfixable problem until Telstra acknowledge their Gen2 modems are faulty and bring out a new model

@Telstra Well nowhere. I've been promised a new modem which may fix the problem but the level 2 people admitted that it may have the same problems as the other two modems. It's a dodgy product. So there is no resolution. I feel after decades I will have to say goodbye telstra. :(