Telstra

Telstra Outage Report in Sunshine Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunshine Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunshine Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunshine Coast, State of Queensland 02/23/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunshine Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Twin Waters and Sunshine Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaTwin Waters Internet
AustraliaSunshine Coast Phone
AustraliaSunshine Coast Phone
AustraliaSunshine Coast Phone
AustraliaMaleny Phone
AustraliaSunshine Coast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunshine Coast, State of Queensland

Latest outage, problems and issue reports in Sunshine Coast and nearby locations:

  • Smash_N_LiamC3 LiamC[3] (@Smash_N_LiamC3) reported from Sunshine Coast, State of Queensland

    @Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • LionsTalk LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland

    @Telstra No not at all - after 50 minutes, 5 people and 1 Bot I was informed they could not help me and to go to a Telstra Shop. No! Anything but a Telstra Shop where kiddies have to stop grooming themselves to serve me then ask heaps of questions before telling me they don’t know 😱

  • YaThinkN Noely ⚡️⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

  • zerohash Justin King (@zerohash) reported from Sunshine Coast, State of Queensland

    Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

  • bombergirl57 Linda (@bombergirl57) reported from Sunshine Coast, State of Queensland

    @JaneCaro @Telstra Ohhh I can't even imagine your pain! Netflix/ Foxtel etc are the only thing that is going to keep me sane during this sham of an election! I am having to make myself limit my time on social media during the campaign to keep the stress levels down!!!!🙄

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • aussiebigblue bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland

    @Telstra Will Telstra be offering the Starlink internet service as one of their products?

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • LionsTalk LionsTalk (@LionsTalk) reported from Sunshine Coast, State of Queensland

    On the @Telstra Chat line. 30 minutes, 1 Bot and 5 people I am no closer to a solution 😱

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rlbjmb8881 Richard Burridge (@rlbjmb8881) reported

    @JamieNicolaou @MiaDaviesMLA @alansattler74 Today it took about 5 minutes to send basic email . Some days signal jumps from 4g - 3G causing drop outs of calls Telstra needs to lose the monopoly.

  • Legoflust1 Legoflust (@Legoflust1) reported

    @friendlyjordies @kbrspace The only time in my life I've been happy that Telstra is the only network I can use in remote Western Australia.

  • theheavenspave2 Jimmy “Booster” Twovax 💉💉💉 (@theheavenspave2) reported

    @prudinx @tchbastard Been Telstra prepaid for last 6 years. Never had a problem.

  • mosaicthinking Call me Karen (she/her) (@mosaicthinking) reported

    @tchbastard @BelongAU are fine if you are happy to set your account up online. No customer service options for unusual circumstances or sick/disabled customers. Couldn't even get a call back at an agreed time for a customer w chronic illness who is better in the morning. Telstra network 💪.

  • carbon_nada Kate Lee (@carbon_nada) reported

    @nickschadegg I am moving to Telstra as our home and business is already with them - Optus was just the personal accounts for myself and my children. And before you go on about how bad Telstra is - as with most things in life it is a case of least worst - just like poltical parties.

  • AlchemicYoga Ernesto (@AlchemicYoga) reported

    @Telstra Telstra has just gone to the dogs. switching provider. I thought just a temporary fix, but not even that.

  • bazzaf65 Mr B (@bazzaf65) reported

    @robyn_pleysier @ashton_lenard That’s rubbish , my mother in law is there and was FaceTime my wife earlier and she’s Telstra . People who just make **** up are delusional IMO 🙄🙄🙄🙄

  • killmebilly Brian Anthony (@killmebilly) reported

    @nickschadegg Voda uses Optus network and I would use 2 jam tins and a length of string before going back to Telstra.

  • CjFaerie JadedFaerie (@CjFaerie) reported

    @_FredMackay @friendlyjordies @MrButtersox Most of us are already restricted to Telstra anyway. No other provider gets me reliable service at my back fence.

  • panondo Patrick Dockhorn (@panondo) reported

    @telstra Is your support hotline 0439125109 available on the weekend? I tried to call earlier and was advised it was closed ?