Telstra

Telstra Outage Report in Shell Cove, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shell Cove, Shellharbour, State of New South Wales 05/09/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shell Cove, Shellharbour, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.

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City Problem Type Report Time
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • M_Habba Mark Haberfield (@M_Habba) reported

    @Telstra Haah funny you played a race card, I never spoke with anybody hence my frustration...but thanks for trying to make me sound like some hick bigot from the sticks! I was merely venting the lack of support from your staff within Oz

  • Trinkett Rina (@Trinkett) reported

    Internet still not working... sick of the poor customer service from @Telstra. Will not be paying for a service I am not receiving. Impossible to work from home.

  • joshorjoash Jo🅰️sh (@joshorjoash) reported

    @NRL @NRLcom @Telstra You just know that this is a real stitch up when their reasoning to speed up the game is for entertainment purposes. Like who TF are you trying to please??!! 6 again calls for ruck infringements didn't speed the game up enough for you?? Like WTF is going on with you lot??!!

  • martythetiger GrecianTiger🇦🇺🇬🇷🐯 (@martythetiger) reported

    @Telstra How long before the slow internet is fixed 2111 area? Some of us work from home, this is getting beyond a joke! Can someone reply.

  • wettbrest Brett (@wettbrest) reported

    @ato_gov_au Received a scam call from 0262239406 this morning. As an ex Telstra technician I am so disappointed that we have had these issues since we sent our call centres abroad where we also sent our information to be exploited. There should be some accountability from these big companies

  • Houseof5Monkeys Harley Rose Kelly (@Houseof5Monkeys) reported

    @Telstra what a bloody joke, trying to speak to someone on Chat app for 1h to get NO help. They can’t even write a proper sentence other than that their shift is over and someone else will take their place. Can’t phone and speak to an actual person anymore. No customer service.

  • ocheema101 OooCheesy (@ocheema101) reported

    @Telstra is the worst

  • scottpjs Scott Parry-Jones (@scottpjs) reported

    If you have been using a @Telstra mail service, without recent warning, they have shut it down and rejecting emails to you. This has effected thousands of people. Even getting its own selection number when you ring them!

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @KelexKrypton @Telstra Thankfully have just been connected to NBN so will get rid of them although they own all the lines their service is appalling! Moved to Tangerine so far so good.

  • angry_hela Angry_Hela (@angry_hela) reported

    Hey @mozilla @firefox Why can I not access my telstra web mail while using firefox??? Have a few issues??