Telstra Outage Report in Shell Cove, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Shell Cove, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (51%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Shell Cove, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
---|---|---|
Wollongong | Internet | |
Wollongong | Total Blackout | |
Wollongong | Phone | |
Wollongong | Phone | |
Wollongong | Internet | |
Wollongong | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Shell Cove, State of New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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snowy ray
(@SnowyrayRay) reported
TELSTRA TWO WEEKS NOW AND STILL NOT WORKING
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Wolf, https://mastodon.social/@wolfcat
(@wolfcat) reported
Answer mobile to noisy call center sounds... In stammering english "Hello my name is Charlie Brown, I am calling from Telstra IT Support Department, how is your day going" I reply "Better than being stuck in scam call center all day" Then he hung up on me, how rude.
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Michele Scheffler
(@MicheleScheffl1) reported
@blakandblack You try a Telstra complaints line ( as an example ) and get an Indian call centre Where you can't understand the person trying to help you. If you ask for someone you can understand, your Rascist??? Its madness . Don't take down your tweet.
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CC
(@fifthgenaus) reported
@Telstra @CC68891975 Cameron from Brisbane, tech support was exceptionally good help. Tells the truth, not smarmy apologies pleading for patience.Back to playing cards and dominoes, I think it’s 1980.
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@Deanosim@mastodon.social
(@Deanosim) reported
I really do wonder sometimes why I ever decided it was a good idea to be a telstra shareholder... the amount of times I've wanted to smash my head into a wall because of Telstra's stupid decisions.
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Department of Dopamine Affairs
(@ADHDBureau) reported
@Telstra Next day postage was perfection too You guys have certainly improved customer service over the last year 👍
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💧Sally Lawry
(@SallyLawry) reported
@DrVicFielding Domestic flights in Australia seem to be going down the same path as it was when dealing with Telstra complaints and overseas call services . Terrible customer service, exploited workers and very rich executives and CEOs
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Mark Romero
(@dr_mark_romero) reported
@Telstra finally received new iphone 14 today to replace the old one. Transferred everything across. eSIM won't activate. Old iphone had eSIM and wiped after transfer. No solution from Telstra, except to try at shop tomorrow, so I have no phone service now. Bloody ridiculous.
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Liz Harfull
(@LizHarfull) reported
@Telstra Please, you're an Australian company. Stop with the Black Friday crap. Its an American commercial construct built around Thanksgiving and has no place here. Im starting a personal campaign to any Australian business that jumps on this bandwagon.
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C C
(@CC68891975) reported
@c0n_AU @fifthgenaus @Telstra Thanks, truly considering, Im feeling so isolated, only know what’s going on because of Twitter, streaming doesn’t work. The supposed Telstra fix is fixing nothing.