Telstra Outage in Shell Cove, Shellharbour, State of New South Wales
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems detected at Telstra
Telstra problems in the last 24 hours in Shell Cove, State of New South Wales
January 20: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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E-mail
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Wi-fi
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Total Blackout
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TV
Telstra Outage Map Near Shell Cove, Shellharbour, State of New South Wales
The most recent outage reports and issues originated from Kiama and Wollongong.
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Telstra in Shell Cove, State of New South Wales Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telstra Issues Reports Near Shell Cove, State of New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:-
Ben (@iB3nji) reported from Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Marie (@mariewalsh18) reported from Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Cath L (@Cat41968) reported from Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:-
J Hannigan (@sgtheadhole) reported
@Matthewthemorg @AlboMP You dont get the NBN from a telstra network. Anyway, its a scalable upgradable network. Doesnt make sense to upgrade every thing on the network instantly. It can and will be done over time.
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Damien Donnelly (@damiendonnelly) reported
@Telstra Unbelievably, your network has managed to revert this, so once again, my phone is still unable to work like a normal phone.
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dusty (Jim Walsh) (@FullNam88340203) reported
@GusWhyte @Telstra Repairs are done by contractors. Why drive all the way to the bush for a job when you can just do local stuff. If the job gets escalated then so does the price paid to the contractors. Supply and demand. Remember, we don’t own our communications network anymore.
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delpuerto10 (@Delpuerto10) reported
@AlboMP @vanbadham Telstra doesn’t accept responsibility for the state of their phone pit, as they are rented out to NBN. They insist it isn’t their problem
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null (@64kbdemo) reported
@andy_penn Will this super-fast communications technology help me communicate any faster with Telstra customer service?
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josh bairstow (@du20josh) reported
@AlboMP pretty sure that what every regional telstra pit looks like. most fill up with water when it rains heavily. definitely the weak point in nbns network
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Philip Young (@PhilFromFlem) reported
@Telstra OK. Please your chat service system is all telstra though and it's poor to rubbish
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Michael Bassett (@ImWithoutADoubt) reported
@Andy_Penn, you sir are a joke. You’ve known for a year you’re short staffed & that your systems are exhausted. In a year of a pandemic & record unemployment you’ve failed to hire Aussies to fix your rotten #Bigpond! 2 hours to get thru to level 1 support is a joke! #Telstra
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TJO (@TrevorJ20110490) reported
@Telstra Telstra cannot provide a decent 4G service in the Northern suburbs of Perth, fix the transmission problems before adding another flat useless system that only works in the CBD.
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Simon 'Wear a mask' Thomsen (@SimonThomsen) reported
@Telstra I want some handy tips on how to turn off a filter I didn't ask to be turned on, I don't want turned on, and now causes more problems than it solves