Telstra Outage in Shell Cove, Shellharbour, State of New South Wales

@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

@Telstra is the NBN network down in Gerroa NSW? I get no signal

@PhilGould15 Yes..I think it's a Telstra issue

@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

@macsween_prue @Telstra Of course sensible people will hang up on you

@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

@nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

@LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!

@Telstra Hi, I’ve been doing this since you sent the tweet, and I’ve spoken to about 6-8 different people who keep escalating my case after realizing I have issues with my mobile data, not the NBN. I don’t know why I have to keep repeating myself for the same ending, no bloody data!!

@Telstra hey Telstra, Got my NBN connected on the 30th. Just got an email bill for 635.81 dollars for 4 days of service? You sure our details weren't hacked when your network got the denial of service claims? dm me.

What the hell are Telstra up to.... That big internet outage yesterday, I wasn't affected now suddenly I am tonight 🙄 something shady And trying to contact them online let alone on phone is impossible. Oh well plugging in my DVD player and going to watch some 90s sitcoms.

My NBN (signal) has been down two hours ??? 😤 @Telstra @NBN_Australia

@SpruceMR6 @Novaix_ Ever seen a grown man **** more cords than a Telstra contractor on a public holiday

@Apple Why is Australia limited to the 3 rip off carriers (Telstra, Optus & Vodaphone) for Apple watch Cellular? If you dont pay huge $$ to the big 3 for your phone, you cant have cellular watch function. Poor. Allow the cheaper carriers access! #auspol #monopolies #restraintoftrade

@Telstra When I try to use the app messenger to get support for NBN, it says the chat service doesn't support FTTC. When I call the helpline it sends me back to the app messenger. I need support?

Fix your ******* issues you over priced piece of **** company @Telstra

@Telstra Once again we have lost connection to the NBN. This has happened 5 days in a row, and the smart modem is useless, there is no back up at all. We keep getting told that it’s an outage, even though the outages page says otherwise. Telstra app also terrible getting back to us.

@Telstra I’ve been on messenger to over 10 hours with Telstra. At one point the person they are “hardly working on my issue”. Is the support being run by the Hackers now @Telstra ?