Telstra

Telstra Outage Report in Shell Cove, Shellharbour, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shell Cove, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shell Cove, Shellharbour, State of New South Wales 10/23/2024 09:50

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shell Cove, State of New South Wales

Latest outage, problems and issue reports in Shell Cove and nearby locations:

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KimberleylandHP Kimberleyland Waterfront Holiday Park (@KimberleylandHP) reported

    @Telstra So many hours on the mobile to Telstra and we still don’t have a solution.

  • thefrilledneck frilled frilson (@thefrilledneck) reported

    @TPG_Telecom are we going to get a refund for the internet being slow this past week please fix it ASAP awful customer service hanging up on me. Don’t make me go to Telstra please

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    I got my 1st mobile in 1993, Analog, when @Telstra or Telecom then led the world in cellular network tech Today I spent 6 hours messaging someone somewhere not in Aust trying to recharge my phone For $30 I got 356days & 152Gb & now my phone is disconnected! Good One! #auspol

  • NathanClark_ Nathan Clark 👨🏻‍💻 (@NathanClark_) reported

    @duellsy @Telstra Randomly was on the Telstra website today and realised how poor value their plans have become. For a couple of years they were quite competitive but now that they know their 5G coverage is so much better than the rest they are absolutely squeeezing it out of people.

  • Gregeve98 Greg (@Gregeve98) reported

    this is Pathetic, why wasnt your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra

  • Haycock_Dean Dean Haycock (@Haycock_Dean) reported

    @AusIndiMedia @rossleighAIMN These unsolicited messages from idiots fall into the malicious calls category. Much the same as the Dreaded NBN calls saying we are going to disconnect your internet in 24 hrs . Let Telstra ( or other service providers) know that we consider these calls/txts malicious.

  • Heaton_Steven Steven Heaton (@Heaton_Steven) reported

    @Telstra Why will fibre to the home be available on one side of my street and yet the other side we have to stick with copper for internet service?

  • burowpaul paul burow (@burowpaul) reported

    @Telstra As I've said before, the whole town experiences this slow internet..it’s been happening for years...it’s unfair coz we still pay same rate as users in the city, who have much faster internet

  • 1FreePass Slobodan Prolaz (@1FreePass) reported

    @ShababHossain13 @TheRealALM I pay $5 a month for kayo as I was an AFL site member and a telstra customer. I dont know if that deal is still going.

  • Gregeve98 Greg (@Gregeve98) reported

    this ius Pathetic, why wasn your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra