Telstra Outage Report in Shell Cove, Shellharbour, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Shell Cove, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shell Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Telstra
Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Shell Cove, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Cleveland and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Wi-fi | |
| Wollongong |
Internet | |
| Wollongong |
Internet | |
| Kiama |
Phone | |
| Wollongong |
Total Blackout | |
| Wollongong |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Shell Cove, State of New South Wales
Latest outage, problems and issue reports in Shell Cove and nearby locations:
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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沈马修
(@shenmaxiu) reported
from
Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Eagle with a Goatee +2Vaxzevria
(@EagleGoatee) reported
@merkin_about Oh thank goodness! I dread when my dad has phone line problems… he’s on is own and the phone is a vital connection. Can’t use a mobile due to poor sight and hearing. Dealing with Telstra is always a nightmare!
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Lakey Farm
(@RayMondeDeux) reported
@propinqua I dropped mine walking back from the telstra dome (I've lost track of what it is called now, Etihad? ..) Bought a drink in a pub. Felt my pockets, no wallet! Wife not impressed. We'd have to cancel joint account cards..... Get home to find wallet in the mail box. Cats fans!
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Daryl Merrick
(@VK4FDGM) reported
@Telstra Ok it been report but on one will fix the fax line it has a fauilt on it
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Keith Harkins
(@HarkinsKeith) reported
Amazing that @Telstra and @nbnco think downloads of 14 meg and upload of 1.5 is reasonable service for internet within town limits. How long is it since nbn 12 years. At least offer fixed wireless
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Daniel McAloon
(@DanielMcAloon88) reported
@andrewjhansen More emails than I want. How do I get rid of dating app ads. It is pointless for a disability support pensioner. Wasted expense of the internet. Only 6 months and I can ditch the phone telstra and all accounts. Not getting a third booster either
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pinakiβασυ
(@89dGorpar) reported
No @Outlook is the server down....@Telstra webmail is also down it looks like....
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Jordan Cooke
(@mayoroffacebook) reported
@Telstra I believe we do, though i not 100%. It does have the sim backup. Got constant blue light also since last night. Get minor service enuf for twitter n low usage sites.
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Slayer of Memes
(@SlayerofMemes) reported
@MrsMyraBrady @australiapost Hey @australiapost did you guys forget to pay your Telstra bill?? Your 137676 'Call from anywhere in Australia' Support line returns a "this number is out of service" message... No wonder people are switching to using UPS/FedEx/DHL for their deliveries.... #UselessCompany
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Dan Cass 💉👍
(@DanJCass) reported
@Telstra Telecommunications Industry Ombudsman case 2021/07/04870 has all the details about your ongoing mobile tower fault in Carlton. Same problem again. Sorry I can't do more to help you debug this today but I'm busy. Hope you get it sorted ASAP.
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Ms.Sunshine
(@Ms_Sunshine13) reported
@tazmancblue @Optus If you can get mobile phone service try Amaysim, I've connected my whole house off my hotspot & have data banking, paying $50 for 125gig & free calls & texts. You never, ever, ever have to deal with Optus or Telstra again, they are as bad as each other.