Telstra Outage Report in Arthurs Creek, Nillumbik, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Arthurs Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arthurs Creek, State of Victoria
Latest outage, problems and issue reports in Arthurs Creek and nearby locations:
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
@Telstra That takes me to sign in, which takes me back to my account and the app.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
Hey @Telstra, your app is down. Makes it difficult to pay you…
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Adam
(@Adam_Goldman) reported
from
Melbourne, State of Victoria
@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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Pickles
(@Piiiiickles) reported
from
Melbourne, State of Victoria
@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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GreenScreen3r
(@GreenScreen3r) reported
@Optus Yeah thanks Jack but those maps don't represent anything approaching reality out here ... hot-spotted my partner's Telstra phone and fine for the rest of the trip ... thanks for trying but the Optus network is useless outside of metropolitan areas ... ditching it this month
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Spinny Rin ⏳💧
(@SpinnyRin) reported
@SpotlightForYou @Telstra Good luck with that I've been trying to cancel my Telstra ac for 3 mths next step ombudsman
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Steven
(@booragal) reported
from
Nowra, State of New South Wales
@mishyloan @RonniSalt @Telstra That’s awful Michelle. What region are your parents in?
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Anomander
(@anoman64) reported
@RonniSalt @Telstra I tried to cancel the hideously expensive landline for my 88yo mother-in-law with severe dementia, when she moved home. Despite us sending thru Power or Attorney, they still insisted they wanted to speak to MIL directly. She was totally confused and quite upset. **** U Telstra!
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█████████
(@GovCircusTent) reported
@SpotlightForYou @Telstra My Telstra plan has gone from $15 to $20 to $30 to $35 over 15 yrs, so yes, they can put it up. I think I'm on the same plan & will also get this notice too. I just bought a new handset and the guy said he'd never seen a cheaper mobile plan than the 'Extra Small' Telstra plan.
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Caz
(@AltoCarol) reported
@RonniSalt @Telstra It took me 3 weeks of trying to make an appointment. Not waiting for appointment, trying to make one! Utter idiots in their "service" section, I'm surprised some even know what day it is!
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Lejuan
(@lucienlolz) reported
@MrSrHoges @RonniSalt @Telstra It's almost as though they have a pact to be as equally appalling as each other. If I thought I could get better service elsewhere I would've jumped ship long ago.
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Belong
(@BelongAU) reported
@megscl We'd love to help out Megan, but there isn't much we can offer in the meantime. We do suggest grabbing a wireless broadband connection while you wait and Telstra does have some great deals, as it's not something we supply. -Viktor
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MrSisterHoges; I move the LNP not Be heard
(@MrSrHoges) reported
@lucienlolz @RonniSalt @Telstra We are hostages here too. Their "friendly competition" seems them all making money by collusion while we pay for shitty service, communication and products and cant complain abut it. Capitalism Murdoch/lnp/ipa style.
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Rick Rampal
(@rick_rampal) reported
@SpotlightForYou @Telstra If you own your own phone, you've got the pick of the lot. I got mine with Aldi. Great service for a miserly $15/month. 3GB per month, all the talk, text and MMS. Left over data rolls over, at present I have 33GB. They use Telstra's 4G system.