Is Telstra having an outage in Arthurs Creek, Nillumbik, State of Victoria?

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra in Arthurs Creek, Nillumbik, State of Victoria problems in the last 24 hours

Telstra Outage Chart in Arthurs Creek, Nillumbik, State of Victoria

December 15: Problems at Telstra

Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (63.59%)
  • Phone (21.45%)
  • Wi-fi (5.49%)
  • E-mail (4.49%)
  • Total Blackout (3.49%)
  • TV (1.50%)

Telstra Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent outage reports and issues originated from Melbourne, Germantown and Arthurs Creek.

Telstra in Arthurs Creek, Nillumbik, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Arthurs Creek, Nillumbik, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek, Nillumbik, State of Victoria and nearby locations:
  • Bobworks
    Bobby Kuriakose (@Bobworks) reported from Melbourne, State of Victoria

    @Telstra I have no idea. A case manager was supposed to be assigned - no contact from them. According to your call centre can’t help

  • Bobworks
    Bobby Kuriakose (@Bobworks) reported from Melbourne, State of Victoria

    @Telstra booked your move service on 7 Dec for connection on 19 Dec. Modem to be delivered 10 Dec. called today : oops we did not send it. Will take 3- 5 days but no guarantees. Likely to be w/out internet during Xmas #telstrafail #Grinch #failstra

  • TheMickeyG
    Michael (@TheMickeyG) reported from Melbourne, State of Victoria

    @Telstra your app is shit for payments! I paid the bill 1 day late in the app. Next day you send me a text to pay cause I’m late. I go into the app, no evidence of payment, so I think I stuffed up and paid again. Now it seems I’ve paid it twice! #telstra #fail

  • Imaging_Assoc
    Imaging Associates (@Imaging_Assoc) reported from Melbourne, State of Victoria

    @Telstra our business router is offline and our backup 4G units not running #responserequired #service

  • AussieSpringbok
    mike (@AussieSpringbok) reported from Melbourne, State of Victoria

    @Telstra Thanks for replying but we got a reply from bigpond that they know about the issue with chromecast and gave us a credit for a service we can’t use. 👍🏻 Aussie services are a joke sometimes

  • RhinoTroy
    Troy The Rhino (@RhinoTroy) reported from Melbourne, State of Victoria

    @10footinvestor Micro caps dude ....only thing worse is a bad mega cap like Telstra

  • GlennRiseley
    Glenn Riseley (@GlennRiseley) reported from Melbourne, State of Victoria

    @Telstra Not good Tim. I have a Telstra phone. I got it from one of your shops. I have a direct debit. That’s the extent of our relationship. I don’t want to go to your website and try to guess passwords etc. I never gave you permission to sell me more stuff. So kindly remove me.

  • tonytamps
    Tony Tamplin (@tonytamps) reported from Melbourne, State of Victoria

    @Telstra The 3 times I've visited that page in the last year it always says "no problems" and when I call a customer service rep is able to confirm there is an outage in the area.

  • tonytamps
    Tony Tamplin (@tonytamps) reported from Melbourne, State of Victoria

    @Telstra hung up after 40 minutes on hold. Internet outage for the last 5 hours. Outage website says no issues. Finally updated to acknowledge an issue and the details are wrong. All of this for the 3rd time... Your sleazy business strategies really get me mad.

  • zzap
    🍒 unlovable boy (@zzap) reported from Melbourne, State of Victoria

    Requested Telstra to just disable visual voicemail and activate standard voicemail but they managed to **** that up too — but they fixed visual voicemail in the process! #winning #butuseless

  • zzap
    🍒 unlovable boy (@zzap) reported from Melbourne, State of Victoria

    Ever since recontracting my phone with Telstra a month ago, my visual voicemail hasn’t been working. Four calls to Telstra for support — the most recent time they claimed it was a “known issue on the iPhone XS” and that I should call Apple (which is obviously BS)

  • redion1992
    David Ross Smith (@redion1992) reported from Melbourne, State of Victoria

    @Telstra Just following up on this. I never did get around to calling, however a couple of days ago a thunderstorm caused a brief power cut, enough to reboot electrical devices. I suspect that this caused your equipment to also reboot, and now the speeds are back to normal.

  • GardinerRob
    Rob Gardiner (@GardinerRob) reported from Melbourne, State of Victoria

    Good Old @Telstra a telecoms company that doesn’t provide a telephone number to call when there’s an issue, just online Redirections left right and Centre. What BS is this.

  • MrMathew
    Mathew (@MrMathew) reported from Melbourne, State of Victoria

    @Telstra the log-in and api for Telstra Thanks Movie Tickets is broken. You might want to check it out.

  • royboygash
    Gary collie (@royboygash) reported from Melbourne, State of Victoria

    Telstra’s cable Internet is worse than a 3rd world service can’t even load my apps on my Telstra TV what a heap of shit

  • FergColeman
    FergalColeman (@FergColeman) reported from Melbourne, State of Victoria

    @Telstra well @telstra that depends on who you ask in your customer service dept. fixed line is not working due to "provisioning" which seems to mean its been in a queue for 4 weeks even though im assured its been escalated

  • JamesSAtkins
    James Atkins (@JamesSAtkins) reported from Melbourne, State of Victoria

    @FergColeman @Telstra Cal the TIO Telecom Industry ombudsman and register complaint. That can work as escalates inside TELSTRA

  • FergColeman
    FergalColeman (@FergColeman) reported from Melbourne, State of Victoria

    wow @Telstra. a month since have moved internet to new premises and still not working correctly. 3rd day on phone eating up hours. Customer service not only contradict each other on whats happening but actually lying on status to get me to go away. #CustomerService #fail

  • crownsfive1
    crownsfive (@crownsfive1) reported from Melbourne, State of Victoria

    @SteveDicksonQLD Never to be trusted. Consider the promises already being made. Money must be extracted from somewhere for this - either greater irrecoverable debt or siphoning from taxpayers. When the well finally dries Telstra and Aus Post will be bused to clear some debt.

  • stanleywaite1
    Stanley Waite (@stanleywaite1) reported from Melbourne, State of Victoria

    @jdelacruz_IoT @Blockchic @JBarbosaPR @digitalcloudgal @gvalan @Paula_Piccard @vfiorese_ @RPK_Valerie @AmandaRay02 @rtehrani @enricomolinari @ene3112 @JolaBurnett @archonsec @VivekGhosal we have the opposite in Australia, Telstra owns the whole network and rent space to the other providers, they keep their prices high and give really bad service, knowing no-one else can match as they own it all....and market that they have the best coverage.

  • adrianjackson
    Adrian Jackson (@adrianjackson) reported from Melbourne, State of Victoria

    Seriously @Telstra, your complaint management process is impossible. It’s like you don’t want to resolve the issue. Worst part, you’re basically harassing me now and I don’t have an account with you. I’m a pointless victim of your incompetence.

  • trevorpvas
    trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra Renee I wish yourvwages if you were paid by Telstra Internet. Tomorrow I will call the talk back shows and the Telecommunication Ombudsman. Then you may be sorry. Just fix the freaking internet

  • trevorpvas
    trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra Jesse I think your a bot. We have been through this it is a known problem it occurred on last Sunday and it was to be fixed by today. You have not delivered on the promise.

  • trevorpvas
    trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra so the Internet has been down 4 days. We were told it would be restored today this has not happened. I think I will poll the neighboring houses who are also on Telstra to see if we can move en mass as well as our business.

  • trevorpvas
    trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra @Telstra so if you want to retain our business fix the freaking internet we need service NOT empty PR promises

  • trevorpvas
    trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra can you pls advise the best way to terminate the Internet so we can move to a service that operates

  • MrPommyGit
    John Sullivan (@MrPommyGit) reported from Melbourne, State of Victoria

    @Telstra your Melbourne mobile coverage sucks! It’s third world! It’s unusable on any train! I get better service on a @qantas flight to Sydney!

  • LearnKotch
    Con Sotidis (@LearnKotch) reported from Melbourne, State of Victoria

    @Optus Either way I am shifting my business to @Telstra next week. At least I can use their 4G network as a back up when a little rain hits the network. #byebyeoptus #nbnfail

  • LearnKotch
    Con Sotidis (@LearnKotch) reported from Melbourne, State of Victoria

    @Optus just pathetic service once again. Time I switched to @Telstra and at least I can use 4G alternative. @ScottMorrisonMP when will we have a royal commission into @NBN_Australia and its failure to deliver to the Australian people #nbnfail

  • FlagstaffRoy
    Roy Rogers (@FlagstaffRoy) reported from Melbourne, State of Victoria

    I understand the process but it is the line that is the problem..I am onto @iiNet who said a text and a technical would be sent 86yo there must be a better way to treat our elderly @iiNet will give Telstra details so it can be fixed

  • FlagstaffRoy
    Roy Rogers (@FlagstaffRoy) reported from Melbourne, State of Victoria

    @Telstra My mums nbn still not working came on for a short period then off again since weekend still not working I am in Melbourne no technician sent as promised just buck passing bad customer service from @iiNet next step ombudsman. This is not the way to treat our elderly.

  • FlagstaffRoy
    Roy Rogers (@FlagstaffRoy) reported from Melbourne, State of Victoria

    My mums internet came on for a short period then off still not working no technician as promised I am in Melbourne at a conference next step ombudsman...this is a disgrace everyone passes the buck @iiNet to @Telstra and our elderly suffer no phone either bad bad bad

  • 2020digging
    Bo Reidler (@2020digging) reported from Melbourne, State of Victoria

    @Telstra NBN down for last 2 hours in Carlton north - no outages just good old Telstra service!

  • charlesctan
    Charles (@charlesctan) reported from Melbourne, State of Victoria

    @junaviel Hahaha that’s alright and Telstra is a good network but yea slightly overpriced . You should have gotten a new phone 😜

  • GinnaneAssociat
    Ginnane & Associates (@GinnaneAssociat) reported from Melbourne, State of Victoria

    Never give your whole network to Telstra. Since Saturday, our wifi has been down. No work, no Foxtel, no Netflix’s, no TV. The best they can offer is hopefully a call on Tuesday.#Telstra #badservice #foxtell#netflicks

  • trainspotter67
    Drew James. (@trainspotter67) reported from Melbourne, State of Victoria

    So @telstra womt work. Great for people on support. NOT

  • daniyalbr
    Daniyal ❦ (@daniyalbr) reported from Melbourne, State of Victoria

    @Telstra Dude I have complained a million times both here and therr. You guys are just unbelievable, there is no other service provider but you here in this area that's why we are using Telstra (under compulsion), we have already paid $365 just yesterday.

  • FrostySnownoob
    Jason Frost (@FrostySnownoob) reported from Melbourne, State of Victoria

    Hey @Optus, @VodafoneAU and other #telco providers. I want to transfer my postpaid number to my iPhone XS eSim. Support this soon and I won’t be the only one leaving Telstra for the first to provide this.

  • ShaunBelmore
    Shaun Belmore (@ShaunBelmore) reported from Melbourne, State of Victoria

    @Telstra We just had someone call. Ref. SR1-1769965486341 Ellie. But then told us she is from the wrong department being the incorrect case manager. If you could please help this is rediculous. We can not coordinate work like this.

  • ShaunBelmore
    Shaun Belmore (@ShaunBelmore) reported from Melbourne, State of Victoria

    @Telstra Still waiting on a case manager to call back. We have all delta numbers of employees that are rude and useless. They have told us it’s escalated but not given any confirmation and won’t call back. Complaints didn’t even want to know

  • ShaunBelmore
    Shaun Belmore (@ShaunBelmore) reported from Melbourne, State of Victoria

    @Telstra worst network in Aus. Disconnected all our phones. Since Monday. 13 phones

  • daniyalbr
    Daniyal ❦ (@daniyalbr) reported from Melbourne, State of Victoria

    @Telstra Forget assigning special officer, your CS executive was supposed to call imtiyaZ the last day, after he raised the grievance with him 2 days ago, There was no call from your side, callousness is an understatement guys. At least restore the internet till the issue is resolved.

  • daniyalbr
    Daniyal ❦ (@daniyalbr) reported from Melbourne, State of Victoria

    Your customer service was expected to call Imtiyaz Dar today as promised yesterday, but we did not receive any call from you guys today. @Telstra what is happening our internet has been barred too. How pathetic.

  • jurgen
    uǝƃɹnſ (@jurgen) reported from Melbourne, State of Victoria

    @Telstra I’ve been on hold with 133 933 for nearly 30 minutes now, which made me wonder about a larger outage than just me.

  • alisonsbread
    alison baker (@alisonsbread) reported from Melbourne, State of Victoria

    @GlennHampson @Telstra I'm just not holding my breath though. They're all as bad as each other!

  • daniyalbr
    Daniyal ❦ (@daniyalbr) reported from Melbourne, State of Victoria

    @Telstra Most of the time I have used my mobile data to surf the internet and send my official work, due to your poor service and on top of that we are getting over $500 bill for the first month, this is highly uncalled for. See you in Court guys. I will not tweet to you again.

  • alisonsbread
    alison baker (@alisonsbread) reported from Melbourne, State of Victoria

    @Telstra Thanks Ryan. It's just come back now but it was weird as my network connections said I was connected and my modem was all green lights. But I was getting error messages saying I wasn't connected to the network. But atm its ok. Fingers crossed!

  • stevescicluna
    Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @albericie @Telstra24x7 Unless you have an Optus HFC cable passing your premises, anyone you go to will be a Telstra re-seller, and you’ll be on the same network, relying on Telstra to fix and problems

  • alissai_c
    Alissa Isabelle (@alissai_c) reported from Melbourne, State of Victoria

    @melza31 @Telstra This has happened to me before too! Call @Telstra and they should be able to refund your excess mobile data usage while service is disrupted

  • yamacaytekin
    Aytekin Yamaç (@yamacaytekin) reported from Melbourne, State of Victoria

    We moved house and waited 21 days for a cable internet connection. By the way the cable was already installed at the house. Had several phone calls with Telstra but no resolutions to our problem. Also internet speed is the slowest that I have experienced.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • tronz83
    Keats Rattray (@tronz83) reported

    @BenDavisCP @Telstra Hey Ben, it gets worse after being a 10 year customer, they just start to ignore your issues #strapyourselfin

  • ZZiillaa
    🇦🇺ZZiillaa ... 🐪 (@ZZiillaa) reported

    @Telstra Yes. And it seems there are 3 more on the way. What I have worked out is they say they will cancel previous order but they don’t. It’s a nightmare that one doesn’t need at Christmas

  • damlosh87
    aprill (@damlosh87) reported

    The outage to Internet services in parts of NSW due to a Telstra fibre cut is still ongoing. We can advise that the fibre repair crew has confirmed the damage location in Sydney. The identified damage has affected a total of 5 cables totalling 1488 fibres, a significant issue

  • hollyjaynedavey
    Holly Jolly🎄 (@hollyjaynedavey) reported

    Do yourselves a favour and never use @Telstra! The wind blows and the internet and Foxtel both drop out.. and knowing them it won’t be back up until the new year! #sodone

  • SinghMs01
    Mandeep Singh (@SinghMs01) reported

    @htc @sprint @Telstra Please all world mobile network don't 5g service provide public because this is harmfully radiation for Bird 🐦 Save bird 🐦 Save erth Save humen

  • HoraceHubris
    Horace Hubris (@HoraceHubris) reported

    @telstra So in the event of power loss, I can’t use the home phone, and then the 3G network doesn’t work except for a few minutes at a time - hardly the reliable service we use to get with copper wire.

  • Info_Aus
    Rosie Williams (@Info_Aus) reported

    @pwwingman I had a major bust up with Telstra many, many years ago and haven't used them since. I even turned down the free $1k of internet they offered me [via the TIO] as some kind of acknowledgment of their behaviour.

  • swampymarc2801
    swampy marc (@swampymarc2801) reported

    @JasonNRL They’ve at least got a major commercial relationship with Telstra, another company that doesn’t give a ****, so hand in hand they’re made for each other.

  • pwwingman
    phil viva republique (@pwwingman) reported from Brisbane, State of Queensland

    @MikeFitzAU @ms_michellelaw Yes Telstra, no service, pay the board shitloads

  • MikeFitzAU
    Mike Fitzsimon (@MikeFitzAU) reported from Brisbane, State of Queensland

    @pwwingman @ms_michellelaw Ditto. ADSL over Telstra copper. TPG tech visited today. Signal attenuation both inside and outside the house. Frequent drop-outs. :( Had to use mobile tethering for the last few days.