Telstra Outage Report in Arthurs Creek, Nillumbik, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arthurs Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Telstra
Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arthurs Creek, State of Victoria
Latest outage, problems and issue reports in Arthurs Creek and nearby locations:
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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R. Obocop
(@raaahbin) reported
from
Melbourne, State of Victoria
holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.
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Martin Creely
(@martincreely) reported
from
Melbourne, State of Victoria
Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.
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Ben Beech
(@BenBeech22) reported
from
Melbourne, State of Victoria
@martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini
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Oliver
(@OliverNunis) reported
from
Melbourne, State of Victoria
@Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
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Ant
(@AntB77) reported
from
Melbourne, State of Victoria
@jendudley Telstra told me to stay on cable as they can guarantee better service
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
@Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra and your service and customer service is some of the worst I’ve ever dealt with!
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail
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Matt Sutton
(@scruffymatt42) reported
from
Melbourne, State of Victoria
@AussiSassyGob Telstra are the worst.
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Leo Stevenson
(@Leo__stevenson) reported
from
Melbourne, State of Victoria
@Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix
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jf
(@jfcwbrrr) reported
from
Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Harris
(@quippa78) reported
@Telstra AFL live pass has been canned?? This is a big let down. One of the prime reasons I and many others stick with your service. The Kayo deal is ok value, but it takes the shine off what has been a superb deal over the last few years. Disappointed.
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e l 🖤
(@middaysquirter) reported
@Optus you’ve officially done it, I’m an an emergency situation and can’t contact my family because you’re app is ******. Switching to Telstra if I make it out alive
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Penelope 🐀🐀🐀🐁🐁🐁
(@Dancingchick56) reported
Good morning @telstra @andy_penn Still waiting for the internet to be fixed. Still paying for a service not received.
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Carryn Beard
(@Carrynbeard05) reported
@Telstra @KelexKrypton Contacting the Telstra tech team doesn't help. Still waiting on feedback that we were promised to get yesterday, and last week.... and last year. Only option is to cancel. Yet you charge a ridiculous cancellation fee. Even though we're paying for a service that we do not get!!
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Satya V K
(@msvkumar) reported
I'm having trouble with @Telstra resolving my issue with the phone unlock, for the last 4 weeks +. I have paid unlock fee. I reached customer service only to hear it is being investigated. Help me exercise my consumer rights for all the trauma, is consumer VIC the place to go?
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AngryNana 🐀🐀🐀
(@AngryNana4) reported
@Telstra Long story. Telstra suspended my service without reason or warning. Lifting the suspension should only take an hour according to your website, but your call centre advises 24-48 hours. Not nearly good enough, and this is the second time you’ve done this to me in less than a year.
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Stuart Crooks
(@stuart_crooks) reported
@Telstra Your outages pages have never informed users why and what the outage is. Just , your service is interrupted . Just tell the community what’s going on please !!! Be honest
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marie5
(@marie19705) reported
@anthonylindle10 @twtrrr @YMangostein telstra put me on the default list twice and gave me a bad credit rating, the ombudsman made telstra take them off twice...
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Stuart Crooks
(@stuart_crooks) reported
@Telstra Maybe if you told people this is related to the uniti buying Telstra velocity last year and this outage is related to massive problems with the switching to their gear, we would all be more informed... no ?
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Penelope 🐀🐀🐀🐁🐁🐁
(@Dancingchick56) reported
Hey @telstra @andy_penn They’re sick of telecommunications companies that promised the world when you sign up for the Internet, and then when you’re having a problem with it and it won’t work, they won’t pick up their phone to answer your call in any kind of timely fashion.