Telstra Outage Report in Arthurs Creek, Nillumbik, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Arthurs Creek, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (35%)
-
Wi-fi (7%)
-
E-mail (7%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Arthurs Creek, State of Victoria
Latest outage, problems and issue reports in Arthurs Creek and nearby locations:
-
Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.
-
💦Will - One of Duttons Crazies
(@canadianbayrd) reported
from
Melbourne, State of Victoria
@Telstra t box is total shit
-
Drivering In Melbourne
(@uberinginmelb) reported
from
Melbourne, State of Victoria
@annie333333333 @Telstra Damn!
-
David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!
-
Pasquale Stella
(@Pasquale_Stella) reported
from
Melbourne, State of Victoria
Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX
-
CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬
-
Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...
-
my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling
-
Stephanie Gaddin 👩🏻💻📜
(@stephroseg) reported
from
Melbourne, State of Victoria
@AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.
-
Ian Roberts
(@ianjroberts) reported
from
Melbourne, State of Victoria
@telstra shocking customer experience. Still no Internet, still can't get through to technical support #terrible #CustomerService
-
Simon
(@devilboy77) reported
from
Melbourne, State of Victoria
@Sbarry86 @Telstra Muppets the lot of them and yes they are so bloody rude very un-Australian
-
Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.
-
Andrea Scott
(@YAYASISTAR) reported
from
Melbourne, State of Victoria
@HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon
-
🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆.
(@RodSwiftSJW) reported
from
Melbourne, State of Victoria
@hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898
-
David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout
-
Dean Felton
(@DeanFelton7) reported
from
Melbourne, State of Victoria
Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.
-
Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@Telstra this is the staff ID of the person who is rude and not customer focus D869563
-
CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra Internet no workies, fix it
-
my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
ONE HOUR waiting for service from @Telstra
-
Oliver Gettings
(@ogettings) reported
from
Melbourne, State of Victoria
@Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Jethro Sercombe
(@jethrosercombe) reported
Today I spent 3 hours waiting on hold with @Telstra until their office closed. I was trying to get mums phone back on, she has a neurological condition and forgot to pay the bill. Her fall alarm is connected, she has priority assistance. Here’s the **** show I encountered.
-
Laura G
(@LifesGood0067) reported
@Telstra Jessica. I've tried several times and I've also tried the messaging app. Nothing works and you people never call back or even arrange a call back to resolve. You've been given ample opportunities. Now you will need to answer to the TIO.
-
Alex Eckermann
(@alexeckermann) reported
@shanselman @kevinrj I do wonder what US carriers do that's so… bad? With a 12 Pro Max (no mmWave) on Telstra in Australia I have had no issues, just faster speeds.
-
Martin
(@lotan87) reported
@Telstra As I still haven’t received any form of communication from the complaint team. Can someone confirm if the 24 month was available at the time of my contract and if so why was I told only 36. I don’t think the TBE was followed
-
Marg K
(@acerbic_comic) reported
@carolduncan @macmanm @Telstra You shouldn't have had to Tweetshame them to get service but it often does work.
-
Ryan Stewart
(@Timmzy128) reported
Hey @Telstra. Ive Been using NBN satellite for 2 months now and it's next to unusable. It cuts out every 30 minutes, randomly slows down to the point where every site just times out... any chance I can upgrade to dial-up?
-
David Jay
(@DavidJay_AU) reported
@carolduncan @Telstra Is it a Telstra issue ?
-
Maja Zwolsman
(@Maja_Zwolsman) reported
@Telstra Thank you, Jess, but no. I was just pointing out these new "customer service" methods used by Telstra and others are the very opposite of customer service & it has nothing to do with COVID. It's just poor service & now everyone's using COVID as an excuse for it. Not good enough!
-
James Scott
(@wakingtothewoke) reported
@Telstra how pathetic is your add during the NRL ... ******* stop ripping people off to waste money on dumb **** adds
-
Scott Phillips
(@TMFScottP) reported
@TheTonyHansen @Neilhoh @Telstra As someone who works in business, I can kinda empathise with the problem of large scale distributed problems that no one 'owns' the solution to. Their problem, not mine, of course, but tough to troubleshoot. Still, solutions needed.