Telstra Outage Report in Balliang East, Moorabool, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Balliang East, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Balliang East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Telstra
Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Balliang East, Moorabool, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
TV | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Balliang East, State of Victoria
Latest outage, problems and issue reports in Balliang East and nearby locations:
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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👨💻
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
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Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
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Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shaegan Vishal
(@shaeganvishal) reported
@alexmakin @Telstra its so weird that i can say i travelled europe and didnt have any issues with Vodafone apart from in the Netherlands where they dont offer roaming, but there was so much free wifi i barely had an issue.
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Christine 🏳️🌈
(@rachael_rose78) reported
@SharnelleVella Sharnelle u know that Telstra is 1/2 the problem but u can’t tell us. Can ya.😔
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Alex Makin
(@alexmakin) reported
Dear @Telstra & @Optus customers, seems like there are issues with international roaming in New York City. Can anyone else confirm this? #telstra #optus #Australia
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Old Shops Australia
(@oldshopsoz) reported
@alan_pacey No coz Jenny was an early adopter and signed up with Telstra Mobilenet analogue network. Hence the 018 prefix
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Glenn Jones⚖️🔎🇦🇺
(@Feintglow) reported
@Hyndlandlass @PeterKlages Joyce is doing to Qantas what Sol Trujillo did to Telstra. The common denominator seems to be privatisation of a major public asset followed by successive poor management decisions leading to erosion of shareholder value and the necessity for further government prop-up.
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ham 🪴
(@hamhammer27) reported
@RedAnton3 That snippet from the report is about a specific number of small cases where there was an issue between Telstra and ESTA leading to very excessive wait times in a very few number of cases. That doesn't explain anything regarding the majority that never met the benchmark.
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Alex Makin
(@alexmakin) reported
@chapmanwp11 @Telstra I'm bit sure how the commercial arrangements between carriers work, but if it's like the nbn and you purchase capacity, it's almost like they have not bought enough to accommodate customer demand. Is imagine India, like New York, is a major customer destination.
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Dave Hall 🌻
(@skwashd) reported
Telstra: use chat in the app for better service Telstra chat rep after stuffing me around and asking questions for 10mins: sorry this is a business account I can’t help. Call 132000 between 7am-11pm I hope Vicki Brady sorts out the mess @andy_penn left in customer “service”.
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Shaegan Vishal
(@shaeganvishal) reported
@alexmakin @Telstra This last bit is all but universal to people. "Oh, not my problem. Ive done my bit" Ok - watch me make it your problem then.
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Alex Makin
(@alexmakin) reported
@chapmanwp11 @Telstra Not sure how commercial arrangements between carriers work, but if it's like nbn and they buy capacity, it's almost like they have not bought enough to accommodate customer demand. I imagine India, like New York, is a major customer destination relative to Canada where it worked.