Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
5 months since I got my new phone plan and Telstra still haven't been able to sort their shit at their end. FFS they couldn't be any worse these days. Useless as tits on a bull.
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Mick
(@silvmick) reported
from
Melbourne, State of Victoria
@Telstra any chance someone at TELSTRA can fix my parents phone in Deniliquin, they have been on hold for days and hours and getting no where .the line is not working
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.
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Töm Réÿnöldš ❌
(@TomReynolds_AU) reported
from
Melbourne, State of Victoria
Got one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
Lol. Telstra outage. Just FKN hot spot.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜
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Andrew Wirski 🇭🇲
(@AndrewWirski) reported
from
Melbourne, State of Victoria
Telstra consumer service is non existent.
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
A national Outage of TIPT thanks for not letting your customers know @Telstra .... yes I’ve checked the outage page... it’s my account manager that I have to email that tells me there’s a problem!
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Morgan B. Archer
(@mrgnarchrSCL) reported
from
Melbourne, State of Victoria
@salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
.@Telstra Third time of asking now. I want to cancel my agreement with you. You are useless, both in terms of internet provision and customer service. I can’t do it on your app. I can’t do it online and your call centre is closed.
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verx 'gec' kallisti
(@nukekitty) reported
from
Melbourne, State of Victoria
@Telstra Nowhere near as bad as it was right now
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Bomber Ben
(@Northcoteben) reported
from
Melbourne, State of Victoria
@Telstra internet dropping out all day everyday. Please help. Can’t find anyone/anything to help. Agggh!
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Alexander Yap
(@alexycyap) reported
from
Melbourne, State of Victoria
I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Aussie Little Monster
(@RoycieGaGa) reported
@_chrislala @Outlawblooze @Optus Absolutely ridiculous. Still haven't received anything from Optus to apologise or inform me on a time frame. Really awful for a new phone release. Thinking about going to Telstra. F**k optus
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Glynis Rosser 😷💉💉
(@gdrosser) reported
from
Adelaide, State of South Australia
@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem
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Scott Phillips
(@TMFScottP) reported
(The @Telstra social media team have already helped me order a replacement modem God knows how long that might have taken thru the 'Contact Us' sausage machine of underskilled / underinformed / underauthorised contact team Needs a shake up, because it's letting the side down)
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David Schulze
(@davschulze) reported
Webchat the worlds worst communication channel. If you aren't going to get back to someone in 5-10mins then your company should up its resources. Had a 24 hour chat with 3 people at Telstra that went nowhere and nonresponse from CBA yesterday @Telstra @CommBank
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Thurstone MOAR III
(@ThurstoneMOAR) reported
@TMFScottP Telstra needs someone to overhaul the usability of their content and customer workflows. They have reasonable things buried in these sausage machine circles all over their app and websites and portals.
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antqld
(@tonysmart57) reported
@TMFScottP @Telstra I went down this same path with IINet. They wanted me to return the faulty modem by post before sending me another one. I ended up just buying a new one myself.
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Tim Sheerman
(@timsheerman) reported
@Telstra This is the 5-6th time in the last couple of months I’ve been trying to resolve the billing and end of contract issue.
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Cherni
(@cherniTweet) reported
@TMFScottP @Telstra mate, I had a perfect service until a storm hit Mel. Since then I constant drop outs that didn't allow me to have a video call. I am with Aussie Broadband and they did a spectacular job in pushing NBN. end result to fix the issue : 4 technicians in a month and a half.
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Scott Phillips
(@TMFScottP) reported
@MinistaWc @Telstra Gotta say, the social media guys and in-person techs are fantastic. It's just the internal processes and underskilled/underauthorised contact centre that lets Telstra down.
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Trevor Burdon
(@trevorburdon) reported
@TMFScottP @MinistaWc @Telstra Btw given you must be conducting much Fool work from home couldn't you have called your business account manager to help expedite?