Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 12/08/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • podonnel Peter O'Donnell (@podonnel) reported from Melbourne, State of Victoria

    Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.

  • visibleprocrast Visible Procrastinations (@visibleprocrast) reported from Melbourne, State of Victoria

    Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.

  • CorinnaSladey CrinInPrisonVic 🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @FionaLakeAus @Telstra They are terrible to deal with

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @KadyLio They took over my dads landline a week ago & because Telstra were so slow at getting the number changed he received hundreds of calls a day abusing him trying to scam people..

  • 1electricdon 💧⚡️€lectric Døñ⚡️🐨 (@1electricdon) reported from Melbourne, State of Victoria

    @Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra Address on my preorder is my old address, how can I fix it?

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord

  • aussiebluemoon Aussiebluemoon/StreamerDad (@aussiebluemoon) reported from Melbourne, State of Victoria

    .@Telstra @XboxANZ Big day tomorrow, don't let me down

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...

  • Rohitsehajpal Sulpu (@Rohitsehajpal) reported from Melbourne, State of Victoria

    @VicGovDHHS @Telstra : Did you stop using your 5G network?

  • WilkieIT Phillip Wilkie (@WilkieIT) reported from Melbourne, State of Victoria

    @Telstra train your damn staff properly. online staff have no idea of what’s going on... Got told yesterday can’t upgrade phone till today. Today get told can’t upgrade till tomorrow...

  • Mrproplayer2313 MR PRO PLAYER (@Mrproplayer2313) reported from Melbourne, State of Victoria

    @Telstra Not very impressed with the service Oliver Maller 0418567765 Hi so I have pre ordered an Xbox series x and I have the order number IOG51499623 And I can’t track it and I am wondering if it has gone through so yea bye

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care

  • LouieMosscrop Louie M photo (@LouieMosscrop) reported from Melbourne, State of Victoria

    Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.

  • josherbs josh (@josherbs) reported from Melbourne, State of Victoria

    Telstra truely has the worst customer service 💩

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Telstra you don’t respond to Facebook messages or messages within your app. And you keep hanging up when we call. How are we meant to set up a new phone when you refuse to send an eSim? Please help urgently!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sthmel Tony Margaritis (@sthmel) reported

    @cindyn Telstra, have my mum on it, no issues

  • theking_otter who am I? (@theking_otter) reported

    @NBN_Australia I know there is an outage. I don't want to be told to contact telstra or check the outage page. Why have I had no internet since before midnight and when will it be fixed? 3135

  • max_au Max (@max_au) reported

    wow - 6 spam calls on my @Telstra mobile from companies trying to validate credit card payments or tell me my telstra internet is slow and they can fix it. telstra really isn't doing anything to stop mobile number overstamping on voip lines are they

  • timmwinto Tim Winton (@timmwinto) reported

    On hold to Telstra for an hour to get my son blocked from the broadband for making AI versions of my books where everything's normal except I look like a ***** great big lizard, only for them to tell me I havent been a customer for years. How ******** am I supposed to know that!

  • LindaConno Linda Connolly (@LindaConno) reported

    @Telstra absolutely appalling customer service. just got told by your "customer service" (sic) operator that she couldn't answer my questions re billing & couldnt tell me WHO I could obtain the answers from. WHAT are you DOING there?

  • timothydeboer Tim de Boer (@timothydeboer) reported

    @TChild187 @Telstra Gee thanks @Telstra . But when I click that link I get... Sorry something went wrong We're working on the problem, please try again later. Support code: LBNF001 That's been happening for 2 days now!

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

  • dmccann65 ich bin RAT seeking (@dmccann65) reported

    @cindyn Belong is a division of Telstra, so they access the best network. Check a coverage map before you purchase, but that's your best hope of a decent signal.

  • timothydeboer Tim de Boer (@timothydeboer) reported

    @TChild187 @Telstra Gee thanks Telstra. But when I click that link I get... Sorry something went wrong We're working on the problem, please try again later. Support code: LBNF001 2 days now!

  • Foolinqs Sav ⛾🏳️‍🌈🎮 (@Foolinqs) reported

    @Telstra I witnessed one of your staff members being extremely rude resulting in making an elderly woman cry today. Is there any way to report this?