Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
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| Melbourne |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Cameron Menzies
(@cammenzies) reported
from
Melbourne, State of Victoria
Telstra you are the absolute worst!!! @Telstra
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I have a Apple Watch Series 4 and pay $5/mth to activate it on the network. It works flawlessly. I also like the $5 per day roaming for when I used to travel. I don’t understand how people persist with Telstra. You must have an extreme level of patience 2/2
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@thomas_violence Watching the onion movie instead. Dealing with some 12H identity theft Plz @Telstra and @commonwealthbank help me plz no I wan I just wanna CHILL THANK U PLZ FIX IT NOW PLZ MY EIFE SHE IS NOT HAPPY WITH U EITHER MR SIM J PORTER.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.
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Alex Makin
(@alexmakin) reported
from
Melbourne, State of Victoria
@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.
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Arrr Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Telstra How do you sort out your problem, when your NBN is not working. Your modem has diverted to mobile which as usual is extremely poor, so no service, but your mobile phone is diverting to wifi. How and who do you contact?
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2
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Poidah Dubya
(@poidahdubya) reported
from
Melbourne, State of Victoria
@Telstra hi my home cable internet is not working. Tried chatting on Telstra 24x7 on the app but no responses there.
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Malcolm Coe
(@malccoe) reported
from
Melbourne, State of Victoria
@Telstra how **** us your service
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Ben Helliwell
(@shihad_rocks) reported
from
Melbourne, State of Victoria
@Telstra Holy **** this is industrial grade cringe.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥
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Rachel Kelly
(@_rachel_kelly) reported
from
Melbourne, State of Victoria
@Telstra as always an enlightening experience trying to get a hold of someone. Call and get cut off and sent an SMS. Absolutely hilarious. Can someone send me the link to cancel my Telstra service.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra Have you looked into a range booster? I know they exist and can be legally used. Might be costly, but cheaper than dealing with second tier support.
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst
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Muhammad Qaiser
(@mqaiser2) reported
from
Melbourne, State of Victoria
@Telstra my sim is not able receive or dial a call. Plz help.
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Indonesia & Essendon tragic fan !
(@YYarni) reported
from
Melbourne, State of Victoria
@pencilportrait3 @Telstra I think @andy_penn may be able to help, to his credit he has resolved a few issues
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Lous
(@lousanti) reported
from
Melbourne, State of Victoria
@Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MerryJay
(@JMMerryt) reported
@Telstra Can you help me? I'm getting an error saying that my email access to my prepaid mobile has been revoked. I can't sign into the app.
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David
(@TechDesignau) reported
@Telstra If it follows the same pattern as last month, I'll get an SMS saying the money wasnt taken out and the receipt sent removed from view in my telstra app. And just checked with the bank, theyve confirmed you guys never attempted to take the money.
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Alex Zaharov-Reutt
(@alexonline888) reported
@peter_adderton @mobilex In Australia, Telstra goes to 1.5Mbps when shaped, which is just on the level of minimum usability. I’ve been in the US and shaped down to 256kbos or 384kbps, something like that, and the Internet is effectively unusable in 2023 at those speeds. So the ability to actually BUY…
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Professor West Wing Fried Chicken Shack
(@garystark) reported
@DavidRoughan @Telstra Ok, excellent. Seriously. But every time I have an issue and make contact with them, they do less than bugger all, and it takes them hours of my time to achieve nothing. To me they're a big time wasting PR exercise.
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SYK Cenite
(@Cenite_) reported
@edaptfn @Telstra Telstra has to be one of the worst providers i would recommend one like super loop or aussie broadband
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Professor West Wing Fried Chicken Shack
(@garystark) reported
Nearly five hours now and still no resolution. And absolute silence on the part of @Telstra l.
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Lani Refiti
(@LaniRefiti) reported
Boy, I’ve just spent an hour trying to get @Telstra support & man, it’s hopeless. Great network but even as a Silver tiered member going through the app it’s unusable. Surely there is a better way Telstra?
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MerryJay
(@JMMerryt) reported
@Telstra Resetting it isn't a problem. I put in my details and then I get a message saying I have no account.
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Casey Sugden
(@Caseyprotect) reported
Telstra complaint 52976038 @NBN_Australia @Telstra
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Professor West Wing Fried Chicken Shack
(@garystark) reported
I am convinced that the only purpose for the @Telstra support chat "facility" (for want of a better word) is to simply waste customers' time and not actually provide any sort of a resolution. Their agents are unhelpful, don't read what you have told them, & are painfully slow