Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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oztimmay79
(@Oztimmay) reported
from
Melbourne, State of Victoria
Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?
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Christopher Sims
(@cjsims) reported
from
Melbourne, State of Victoria
@Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.
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Sean Callanan
(@seancallanan) reported
from
Melbourne, State of Victoria
@Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Adrian Loverso
(@fabrehair) reported
from
Melbourne, State of Victoria
@Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Pablo
(@pablonico85) reported
from
Melbourne, State of Victoria
@Telstra , internet down in Southbank. Do something please.
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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A bit Suss
(@abitsuss) reported
from
Melbourne, State of Victoria
@Telstra is there an outage in Kew ?
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mrjc
(@jwilliamcarroll) reported
from
Melbourne, State of Victoria
@Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Labwatullah Nghipandulwa
(@labwatullah) reported
@Telstra I understand this now but it’s still unclear. Is a customer allowed to purchase a prepaid SIM card kit from the supermarket and then get an eSim?
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Sam Dammers
(@sam_dammers) reported
@Telstra I've contacted several times, phone and web chat and all I get is vague affirmations. Its now been 48 hours and nothing. Finally got a "case number" 22354818 but the app shows no cases. Is anything actually being done? Fix the address with startrack, how hard is it?
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The Package
(@ThePackage15) reported
@Telstra Haha nah. Don’t go with you guys anymore. You didn’t answer my 1000 attempts at support when you were taking my hard earned.
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lachiewills
(@lachiechad) reported
@Telstra fix your ******* internet has somebody taken a **** on the ******* servers holy ****
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𝕾𝖊𝖆𝖓 𝕰𝖉𝖜𝖆𝖗𝖉𝖘
(@seanish0v) reported
@MarkSchrammVR Ahh that sucks, I pre ordered a Pro with @Telstra and they had the hide to take my order then message me and tell me they can't supply it on release day because of limited supply.
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Chilly Aisaka
(@chillyfnt) reported
@axxisz_ @Telstra Mums life it’s fortnite, my game will have 3000 ping and packet loss on 0 ping internet. And no one else in my home has that issue. You just close and open your game to fix. Worked 4 me
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MsMagic
(@MsMagic23) reported
@Telstra I need a phone! 2 phones actually. But apparently you have none. Even though I’m paying for one. I’m so annoyed and let down.
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Trevor Lock
(@lockskat) reported
@Telstra … how do I save my wifi password on my Telstra Smart Modem so that when I reset the modem ie power down, it remembers my password?
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Karon Leah Ely
(@Karonleahely) reported
@tanya_plibersek Why won’t you support voter ID? I had to provide ID to buy a phone off Telstra & again when it was delivered. Voting is more important!!
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TheJman1980
(@thejman1980) reported
@Telstra are you ALWAYS this bad. Was on the phone 45mins and fixed NOTHING