Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.
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PR
(@TheSarge61) reported
from
Melbourne, State of Victoria
@Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.
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💦Will - One of Duttons Crazies
(@canadianbayrd) reported
from
Melbourne, State of Victoria
@Telstra t box is total shit
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling
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Nathan Bobik
(@nathan_bobik) reported
from
Melbourne, State of Victoria
@NBN_Australia So im waiting for updates from @Telstra, who are waiting for updates from you...and your response to Telstra is we’ll fix it in 7 weeks...then your customer can book in a new appointment.... which will be another 2 weeks.
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
ONE HOUR waiting for service from @Telstra
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Tom
(@tommyhare82) reported
from
Melbourne, State of Victoria
@Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work
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Peter Morgan
(@psimpsonmorgan) reported
from
Melbourne, State of Victoria
@Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.
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CoryCobain
(@CoryCobain) reported
from
Melbourne, State of Victoria
@Telstra outage in Bundoora Victoria. Internet. Has been out for 4 days with no sign of a fix. It’s a long weekend. We stream everything. Fix your BS up.
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Oliver Gettings
(@ogettings) reported
from
Melbourne, State of Victoria
@Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.
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James Findlay
(@james_findlay) reported
from
Melbourne, State of Victoria
Just got a *HUGE* bill from @Telstra for disconnecting my shit ADSL connection despite being told in-store and on the phone that there wouldn't be a charge. I'm furious and have asked them to check the phone recording. Next I'll go to the ombudsmen. FURIOUS.
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Andrea Scott
(@YAYASISTAR) reported
from
Melbourne, State of Victoria
@HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra Internet no workies, fix it
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Pasquale Stella
(@Pasquale_Stella) reported
from
Melbourne, State of Victoria
Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX
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Stephanie Gaddin 👩🏻💻📜
(@stephroseg) reported
from
Melbourne, State of Victoria
@AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.
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Abhinav Gupta
(@abhi5148) reported
from
Melbourne, State of Victoria
@Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!
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Dean Felton
(@DeanFelton7) reported
from
Melbourne, State of Victoria
Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cᴷhͤrⁿiͭsͥᵃⁿ
(@whophd) reported
@tamsinbirch @Optus I’ve hit *exactly* this kind of stupid-unkind behaviour from Optus since using them a dozen years ago. Please know that Telstra, Optus, Vodafone are large companies that want large customers. If you can give your business to AussieBB or Superloop, you’ll be doing better.
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David Scott Aubrey
(@davidakaclean) reported
How lucky am I?! Just had a call from a gentleman 'from Telstra' wanting to help with 'foreign IP addresses' on my network! And it didn't matter I wasn't with Telstra! "Unfortunately, I don't have Internet", I said. "Well, **** off, then", he replied. Thanks, +63 37 067 5866!
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Damir Klaic
(@dklaic) reported
@Telstra another fault with my nbn service today. I have repeatedly had faults over the past couple of weeks since scheduled maintenance occurred. Each has resulted in laborious help desk interaction resulting in a temporary restoration of the service the same fault reappear.
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Stan T Man
(@Zaphod1954) reported
@Telstra A reference/case number has never been provided. What other communication channel do you have so that private information may be sent ?
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Damir Klaic
(@dklaic) reported
@Telstra I checked the outage tracker and there are none in my area. I have a vce student, two other high school students and two adults who are working from home. I have raised cases with the support service but I am also hampered by our 4G back up service that doesn’t work.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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Alan Baxter ♛
(@AlanBixter) reported
@Scottludlam @Telstra have given up trying to connect me to any wired internet service and have given me a wireless modem. Where am I you ask? I am in Melbourne. As in the actual city of Melbourne.
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GRAYZIIE685
(@grayziie685) reported
@AlertsXbox Wow I think I snagged one too! Now need to cancel my Telstra order lol cheers champ 🥇
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Michael Hayes
(@mikhaze) reported
@MaxLoomes I live in a little town in NSW My apprentice can’t go to TAFE because of lockdown. Last two times she has needed to do her course online our town has had scheduled blackouts for power upgrade. 1.5 hrs and Optus and Telstra go down No NBN nothing 2021 Christ it’s like 1821