Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 01/12/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • josherbs josh (@josherbs) reported from Melbourne, State of Victoria

    Telstra truely has the worst customer service 💩

  • podonnel Peter O'Donnell (@podonnel) reported from Melbourne, State of Victoria

    Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra Address on my preorder is my old address, how can I fix it?

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯

  • 1electricdon 💧⚡️€lectric Døñ⚡️🐨 (@1electricdon) reported from Melbourne, State of Victoria

    @Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...

  • Mrproplayer2313 MR PRO PLAYER (@Mrproplayer2313) reported from Melbourne, State of Victoria

    @Telstra Not very impressed with the service Oliver Maller 0418567765 Hi so I have pre ordered an Xbox series x and I have the order number IOG51499623 And I can’t track it and I am wondering if it has gone through so yea bye

  • visibleprocrast Visible Procrastinations (@visibleprocrast) reported from Melbourne, State of Victoria

    Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

  • Rohitsehajpal Sulpu (@Rohitsehajpal) reported from Melbourne, State of Victoria

    @VicGovDHHS @Telstra : Did you stop using your 5G network?

  • WilkieIT Phillip Wilkie (@WilkieIT) reported from Melbourne, State of Victoria

    @Telstra train your damn staff properly. online staff have no idea of what’s going on... Got told yesterday can’t upgrade phone till today. Today get told can’t upgrade till tomorrow...

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Telstra you don’t respond to Facebook messages or messages within your app. And you keep hanging up when we call. How are we meant to set up a new phone when you refuse to send an eSim? Please help urgently!

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    @Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @KadyLio They took over my dads landline a week ago & because Telstra were so slow at getting the number changed he received hundreds of calls a day abusing him trying to scam people..

  • LouieMosscrop Louie M photo (@LouieMosscrop) reported from Melbourne, State of Victoria

    Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.

  • CorinnaSladey CrinInPrisonVic 🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @FionaLakeAus @Telstra They are terrible to deal with

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Jon_Dog Jono (@Jon_Dog) reported

    My current headset is getting worse and worse at just draining over the course of a day and I really want ANC so I'm not trying to cancel out noise with loud music. Also I was able to save like $70-110 off the RRP due to Telstra Plus points

  • kimdidsomething kim (@kimdidsomething) reported

    As someone that routinely ignores all unknown phone calls, why hasn't @Telstra implemented a function that when they call me from there service centre it tells me on my phone Telstra are calling me about a service call, like its just a reverse number lookup "Call from Telstra"

  • GordyPls Dr Jaundice Peterson (@GordyPls) reported

    @decryption @JoshuaWithers @Telstra I've never seen it other than AirBnB, but then as Cam's inquiry seems to indicate, they seem really keen to innovate to understand who their customers are so they can treat them differently on how and when and why they spend money.

  • LachyByrne Lachlan Byrne (@LachyByrne) reported

    @runbeagle @embingham215 the Telstra example in the module was really promising in the effect a fast and direct reply can have on helping to ease the impact of cancel culture #curtindigipr

  • bastardsheep Sheepie (@bastardsheep) reported

    BWAHAHA! Just had a scammer call, female voice falsely claiming to be from "Telstra Internet" so I just put my phone down. Next thing I know I hear a male voice "Hello? Hello? I can't hear you?". They had opened another line and called someone else without hanging up on me.

  • elzbethmrgn Elizabeth Morgan (@elzbethmrgn) reported

    Things I cannot help you with, work edition: Warranty repair/claims for products you didn't buy from me Selling you a competitor's product Your Afterpay account (we don't offer Afterpay) Telstra

  • m_a_n_u______ Manu Herold 🐭 (@m_a_n_u______) reported

    Telstra is deliberately destroying my business by throttling my internet connection. I will take legal actions and sue for damage

  • jknmrt Jknmrt (@jknmrt) reported

    @Telstra Bunch of losers at a dead end customer support job who don’t even know how to do anything right

  • krissyb Kristie Bradfield (@krissyb) reported

    @Telstra It doesn't help matters that today is 2 months since we lost Mum. I'll never hear her say my name again and that sucks.

  • FionaPatton10 Fiona, patton_emerging🐀😈🐘🐘🐘 (@FionaPatton10) reported

    @lawrepforjesus @AjratYllek I tell them how sorry I am that they have to do something so horrible just to keep food on the table, but also tell them how disappointed their mum would be to find out they don't really have a good job working for Telstra, NBN, Amazon etc. Often they say sorry before hanging up.