Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless
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Morgan B. Archer
(@mrgnarchrSCL) reported
from
Melbourne, State of Victoria
@salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
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Tim Carville
(@TimCarville) reported
from
Melbourne, State of Victoria
@findlay_47 @marcmurphy3 @Telstra Well that and when he broke Atkins jaw with a coward punch from behind. Clarkson isn't a man of dignity, never has been.
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.
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Mick
(@silvmick) reported
from
Melbourne, State of Victoria
@Telstra any chance someone at TELSTRA can fix my parents phone in Deniliquin, they have been on hold for days and hours and getting no where .the line is not working
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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_oARIESo_
(@__aries_____) reported
from
Melbourne, State of Victoria
@joshgnosis @Telstra Can confirm, same problem here too
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
.@Telstra Third time of asking now. I want to cancel my agreement with you. You are useless, both in terms of internet provision and customer service. I can’t do it on your app. I can’t do it online and your call centre is closed.
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matt findlay
(@findlay_47) reported
from
Melbourne, State of Victoria
@marcmurphy3 @Telstra Have never forgiven clarkson/hawks for that
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Andrew Wirski 🇭🇲
(@AndrewWirski) reported
from
Melbourne, State of Victoria
Telstra consumer service is non existent.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona M Marsden
(@FionaMMarsden) reported
Scammer: I'm from Telstra Me: I'm with Optus Scammer: Well your internet is sending error message to us for the last two weeks. Me: I know you're a scammer. Have a nice day. Goodbye. Scammer: something something (as I hang-up) Some days I love being me. #scampatrol :)
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Peter
(@Rucky_Pierre) reported
@Telstra my hfc internet in Carnegie Vic is essentially dead. 80+ down and 0 to 0.02 up. So slow it can’t run your self fault-finding suite of checks. How long before we are up again?
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Kerri Sackville
(@KerriSackville) reported
Hard to suspend disbelief with the @Telstra customer service rep when I can hear roosters crowing in the background....
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn hey Andy how’s your night going. Hubby watching the tennis and I’d like to watch “ how women kill’ on SBS on demand, in my ipad, but nope no nbn for 6 I repeat 6 weeks because Telstra team can’t fix home nbn that they inadvertently disconnected.
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Ash ☁️
(@ashkbne) reported
The irony. Telstra, Australia's leading phone company, can't call customers when they request support. Customer service is dead.
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Alberto Möglich
(@italbertoz) reported
@Telstra I’m absolutely in shock with your broken service. I’m trying to solve an issue for the past 3 months. And no one of the team is able to assist…
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𝑴𝒔. 𝑫𝒊𝒏𝒈𝒐 🐶🐶🇦🇺
(@ms_dingo) reported
ok, done with telstra for now. they say they've given me 35GB and 28 days free. but my account still shows it expires tonight. they said check it in the morning. lol it will probably be an ex account by then. i was dealing with them in text help. if i have to i will ph tomorrow
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SammyG05
(@Sammy_G05) reported
@Telstra It has never been this difficult to get an internet connection before! I am forced to use Telstra Velocity.
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Badger 🦡
(@Badger_tbg) reported
hey @Telstra how ******** can i run a business when you have disconnected my phone?? nothing overdue no reason.. @optus do you guys want a business account? I'm sick of this **** #customerservice #terribleservice #business
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Hamish Moffatt
(@hmoffatt) reported
@Telstra Yes, great signal strength but poor data speeds.