Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra You really think that I will be paying for anything .why should I have to beg to you to get something reviewed when I have been inconvienced by your so called systems and workers .poor form . You call me and earn your profits
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emma nicholls
(@emmaknicholls) reported
from
Melbourne, State of Victoria
Telstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has turned up.
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Telstra saga part 3. Then we were sent to the back of the queue Possibly the worst service and company I have ever dealt with. Absolutely hopeless. Trying to run a business with no internet for 3 months. Useless organisation @billshortenmp @DavidLeydon1
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra And I should expect rude people to be st Telstra too . I have raised my complaint and will be making sure they know how rude you are
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David Sinclair
(@davidjsinclair) reported
from
Melbourne, State of Victoria
Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra Well the is s bloody outage again because some idiot hit something again . This is the second time and why should I have to pay for s crap service when this happens and my daughter will fail. As if @telstra gives a crap .
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra And now your outages page is not working . Well done @telstra maybe you can pick up a phone and call your customers .
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra I already have . This is absolutely just so stupid that you want me to chase you to get an answer . @telstra don’t ask me to pay my bill until I get the service that I pay for .
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Michael De Florio
(@cinergy_media) reported
from
Melbourne, State of Victoria
@alisterrobbie @digtoolsonline @JasonTLewisPHT My cable is the worst it’s been and hopefully better after tech comes over from Telstra Been not working so great, pissed off as we pay big $$ and lately been getting up and Down speed....not good enough
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
issue was with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has arrived. I receive a message at 1pm delaying the service request
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Greg Lipschitz
(@glipschitz) reported
from
Melbourne, State of Victoria
@nathanoldfield6 @Telstra Nope. I build a fixed wireless network and I live in a wireless hole 😂
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
@billshortenmp Thanks bill coz I have just been retrenched coz Telstra want to cut 30% off rates of the last contract and will only sign off on that for the new.. how Can any Australian Company operate on margins as slim as these... Telstra is sending families down the drain
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Tricia
(@Tricia52_) reported
from
Melbourne, State of Victoria
@RoseRimmer2 So am I... And as I am a Telstra customer I get to buy some tickets in five minutes and the general public tickets go on sale next week
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Fierce
(@fFierce) reported
from
Melbourne, State of Victoria
@Telstra internet is down in my area when will it be back up, 3033
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Martin Nally
(@hranywhere) reported
from
Melbourne, State of Victoria
@Telstra Telstra has just billed me for tech support please check your bill as they charge for services they promise are free but still don’t resolve your issue what a joke look up Telstra in the dictionary and it says pathetic service supplier
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra I would suggest that you take your idea and put it it somewhere . I don’t want smart arse messages I want my service to be fixed . You have already lost some of our business and will be losing the rest of our business .
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Philip Brookes
(@philipb4) reported
from
Melbourne, State of Victoria
@Telstra You’ve billed - we just can’t see it. You don’t attach it to your emails and we can’t get into it. Even the support guy we spoke to can’t get into it. Then your reminder emails also don’t mention the balance due. I’ve wasted hours on EVERY BILLING CYCLE FOR 20 YEARS.
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Kylie Payne
(@KylieJkpayne1) reported
from
Melbourne, State of Victoria
@Telstra well done on another day of no internet . You can text us about a bill reminder but you can’t fix a simple outage. You update when it will be fixed and you expect me to pay for a service that I am not receiving . #notgoodenoughtelstra
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Kennedy
(@skennedy48) reported
@Telstra Is not nbn ready so they cannot get nbn. They now have to wait for an nbn service request to be done. Which takes 5-20 business days not factoring in Christmas holidays. So they will be without internet for a minimum of 33 days. Will not be out through to anyone of authority
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Baahth
(@Baahth1) reported
around a bit..that is a huge amount of money and a lot of it is going overseas. Yet....actual customer service is virtually non-existent. Ironic actually when Telstra is using offshore "cheap" labour.
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Joshua H.
(@CerealUnicorn) reported
@UberTimmeh @Telstra My grandma was over here the other day asking for help with Venmo and some Amazon stuff but I’m like 99% sure this guy has been taking $15 a month from her pretending to be tech support and “fixing” her Amazon firestick
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Tiger_Seth
(@TigerSeth2) reported
@adamcurkpatrick @Telstra Took them 7 weeks to activate a standard phone service for me. Sent me 3 different sim cards via mail. Terrible service.
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Byron Tuckett
(@byrontuckett) reported
@Telstra If Telstra have the “best network in Australia” then why does one need a $10/m Add-On to reduce latency??
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HH
(@h1vah) reported
@Telstra With your non existant customer service why would anybody choose telstra
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npenhall
(@crybabycoop) reported
@Telstra Hi Jo this is still an issue and just getting the run around. First assigned someone to come out then told they are not coming. Then a phone call yesterday and they were going to call at the same time today. Have no heard from anyone today.
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Adrian P
(@atr3367) reported
@adamcurkpatrick @Telstra @Optus I’ve had internet, fetch TV and mobile with them for a year and honestly not had a problem. Wifi amazing, fetch TV better than Foxtel (only downer no sky racing) and when I was out of work they knocked a heap off my bills for 3 months 👌
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Cuttlefish🦑
(@Cuttlef79645385) reported
@Telstra Parents been a customer for 40 years... but think we are all going to leave. TIO team are appalling... taken so long, won’t speak to us(just email) despite us asking for this. Haven’t addressed issue just rebated incorrect charges.
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npenhall
(@crybabycoop) reported
@Telstra Hi not still having issues. I was contacted yesterday and then they did someone would call again at the same time today but not heard.