Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Matt
(@thethorpstar) reported
from
Sunderland Bay, State of Victoria
@andy_penn @Telstra your customer service is pathetic! Been waiting 10 days on an order and no one can tell me when it will be delivered!! Your messaging app people are pathetic! One hour waiting for a reply!
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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Matt
(@thethorpstar) reported
from
Sunderland Bay, State of Victoria
@Telstra Yes send me a message . I’m now told they want to charge me a cancellation fee for a service that doesn’t work properly
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Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Randall
(@tertius_keen) reported
@Telstra With the new development of 117 dwellings down the road I don't think you have or will upgrade the infrastructure to cope with this as I do not think developers have to pay you or the NBN to deliver to the site as already existing, but needs upgrading, bandwidth.
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Peter Metherall
(@petermeth) reported
@GreenJ @Telstra @NBN_Australia I have found TPG to be almost faultless and when I did have problems I spoke to a human located in Oz who managed to fix promptly. Friends with the same provider agree 100%.
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BobTheMonkey 🏳️⚧️
(@msftbob) reported
@Telstra I just need the device that was lost by Telstra to be replaced, I don't really care how it happens. Just because your business Systems are antiquated doesn't excuse you from the problem
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Mark Randall
(@tertius_keen) reported
@Telstra I have just get an overseas call centre, hard to understand and they followxsteps laid down by Telstra and cannot do or think outside the box.
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Phil
(@Phil98529731) reported
@peters_malcolm I just read the article. How f**ken stupid is this government. They create a company called NBN Co to provide (well original plan) a fibre network to most Australian homes. That basically shut the Telstra cable network down.
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Phil
(@Phil98529731) reported
@peters_malcolm They f**ked that up and we ended up with a 3rd rate or worse broadband network. Now Telstra are gunna waste $1.6bn on “ground infrastructure and fibre network” for some dodgy (?) global company. The government continues down its path of stupid decisions re telecommunications. 😡
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Isaac Egglestone
(@egglestoneisaac) reported
@Mattophobia IN Australia I live in the middle of Sydney and I can’t even get a decent internet connection that doesn’t drop several times a week for long periods. With starlink I almost never have that issue. Especially since the last batch of sats went up. I got tired of Telstra’s ****.
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Ryan Burt
(@RhinoBro) reported
Hey @Telstra, where did you ‘premium’ service go? You seem to be great at handing out ‘ticket numbers’ then failing to follow-up on commitments. If you charge a premium for your services, you need to back it up!
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Anjan Madan Majumdar
(@anjanmj) reported
@Telstra Any issue with the Internet. It is not working. Any work going on ? Post Code 2148
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Claire Connelly
(@_ClaireConnelly) reported
'While Telstra says it has no plans to offer a retail product/service at this stage, Viasat was blunt about its intentions to compete with Starlink, which could not be reached for comment. (@Elonmusk, if you’re reading this, we welcome a response).'