Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 11/21/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    A national Outage of TIPT thanks for not letting your customers know @Telstra .... yes I’ve checked the outage page... it’s my account manager that I have to email that tells me there’s a problem!

  • alexycyap Alexander Yap (@alexycyap) reported from Melbourne, State of Victoria

    I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.

  • nukekitty verx 'gec' kallisti (@nukekitty) reported from Melbourne, State of Victoria

    @Telstra Nowhere near as bad as it was right now

  • TomReynolds_AU Töm Réÿnöldš ❌ (@TomReynolds_AU) reported from Melbourne, State of Victoria

    Got one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.

  • Hauser_Mike Mike Hauser (@Hauser_Mike) reported from Melbourne, State of Victoria

    @findisaac @Telstra Damn, I was hoping it was real but creds to support it and admit it isn't

  • thedalyjames James Daly (@thedalyjames) reported from Melbourne, State of Victoria

    @Telstra sort ya shit out. Internet been out for days. Awful service and worse customer service. #telstra

  • nzicecool k6a w12e in Sri Lanka 🇱🇰 🇦🇺🦘 (@nzicecool) reported from Melbourne, State of Victoria

    Sorry to say this @Telstra no one appears to be helping out sorting my Internet connection issue. Today is the 10th day with drop outs at least every 2-3hrs.

  • mrgnarchrSCL Morgan B. Archer (@mrgnarchrSCL) reported from Melbourne, State of Victoria

    @salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra

  • Northcoteben Bomber Ben (@Northcoteben) reported from Melbourne, State of Victoria

    @Telstra internet dropping out all day everyday. Please help. Can’t find anyone/anything to help. Agggh!

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    Lol. Telstra outage. Just FKN hot spot.

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

  • dolloppy Dolloppy (@dolloppy) reported from Melbourne, State of Victoria

    @Telstra you’ve just lost another customer. Never have I had such bad , incompetent “service”

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App

  • georgie874 Georgie (@georgie874) reported from Melbourne, State of Victoria

    5 months since I got my new phone plan and Telstra still haven't been able to sort their shit at their end. FFS they couldn't be any worse these days. Useless as tits on a bull.

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sueellenosborn elliemonster (@sueellenosborn) reported

    @Telstra how so i actually resolve an issue with your organisation when every time I call you hang up on me, or send me a link to download on app to my non -smart phone?

  • StMaryMacKiller St Mary MacKiller (@StMaryMacKiller) reported

    @Telstra Clearing hasn’t worked. Same issues continue. 2:40 on hold.

  • LoveUsForHelp Data Advocate (@LoveUsForHelp) reported

    6+ hours on the phone with Telstra because the keep overcharging me be 100%. Resolution we will raise a ticket. Great. This is the fourth time I’ve had a ticket raised for the same issue. #telstra #customer experience fail.

  • tbn97 tbn97™🏴 (@tbn97) reported

    @UguR_TR06 @Optus Cancel the order and move to @Telstra - you’ll be dodging a bullet.

  • StMaryMacKiller St Mary MacKiller (@StMaryMacKiller) reported

    @Telstra I’m not going off hold bcs the app support is unreliable.

  • UguR_TR06 Ugur (@UguR_TR06) reported

    @tbn97 @Optus @Telstra After 22 days of wait and no update, today the cust rep just said “do you want to cancel this and order something else” It’s like a joke! To be honest had no issues with Telstra at all!

  • sueellenosborn elliemonster (@sueellenosborn) reported

    @Telstra It is important to stay connected in a disaster. So why won't you reinstate my parents phone and internet service 5 hours after they paid their bill?

  • Grannygrabber69 Granny (@Grannygrabber69) reported

    @Telstra why did your company go to ****? 3 days and still can’t get an easy issue resolved?

  • 7E55i ᴮᴱ미니모니⁷ 💜 (@7E55i) reported

    @btsaeso Crap does this mean Aussies with telstra will need a vpn again???

  • tbn97 tbn97™🏴 (@tbn97) reported

    @UguR_TR06 @Optus @Telstra Optus used to be good years ago, but I’ve had a nightmare 24 months with them. Migrated mobile, internet, landline away after repeated failures and atrocious customer service. So glad to be rid of them. Telstra mobile has better coverage, too.