Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 11/19/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • dand25 Daniel Michael (@dand25) reported from Melbourne, State of Victoria

    @brendonriley I’ve tried to email you but unfortunately you have a restricted email address that can only be accessed in the Telstra network, It’s amusing I can email @Andy_penn the CEO but not you, You are the CEO of Telstra Wholesale hurry up and port my numbers TIO Tomorrow.

  • josherbs josh (@josherbs) reported from Melbourne, State of Victoria

    Telstra truely has the worst customer service 💩

  • dand25 Daniel Michael (@dand25) reported from Melbourne, State of Victoria

    @MichaelAckland3 grow some ***** and come visit my company and my neighbors and see how we have been treated by @Telstra Business Centres. We are all having issues this is not just me this is a @Telstra problem. Overcharged Ripped Off Upsold things we don’t need

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    NBN down again, every time it rains... anyone else experience this? @Telstra useless. Bring on 5G...

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.

  • AlexDevantier 💧🌱 🌈A J Devantier (@AlexDevantier) reported from Melbourne, State of Victoria

    @CGrandma55 I've had Telstra mobile issues for two days

  • WilkieIT Phillip Wilkie (@WilkieIT) reported from Melbourne, State of Victoria

    @Telstra train your damn staff properly. online staff have no idea of what’s going on... Got told yesterday can’t upgrade phone till today. Today get told can’t upgrade till tomorrow...

  • grantmarcbacon GB 🏆 (@grantmarcbacon) reported from Melbourne, State of Victoria

    @Telstra’s customer service model. Ring up needing assistance - wait 30 mins for an agent, finally get an agent, spend 20 mins re-explaining your issue, issue too hard, agent hang up, do it all over again... @andy_penn #terriblecustomerservice

  • FIRE_DownUnder FIRE Down Under (@FIRE_DownUnder) reported from Melbourne, State of Victoria

    @BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues

  • mr_billiam Bill Journee (@mr_billiam) reported from Melbourne, State of Victoria

    @Telstra not sure the “your only option to contact us for support is asynchronous messaging” play is really a premium service offering. My cable internet is broken & I get to play the waiting game for someone to reply...

  • trevorpvas trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra @TelstraEnt if I did not have shares and a long history I would find a customer oriented Telco.

  • richiejmoose richie 🤷‍♀️ (@richiejmoose) reported from Melbourne, State of Victoria

    Omg @telstra support is worse that Siri. Me: Please help with [X] T: Sure let me get back to you soon _sometime later_ Me: Any updates? T: What can I help you with today?

  • geoff_craig GeoffroC 🏏🐶🥃🚗 (@geoff_craig) reported from Melbourne, State of Victoria

    @Telstra Hi Jess, I doubt that will do anything. You just fall back on your no guaranteed service for home broadband excuse... it’s your network YOU fix it.

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support

  • michm Michelle Milton (@michm) reported from Melbourne, State of Victoria

    I’ve had no mobile internet for the for the past four days. I’ve spent three days talking to the #telstra text message tech support with no help. Anyone else in #Melbourne having trouble?

  • warwickajones Warwick J🍩nes (@warwickajones) reported from Melbourne, State of Victoria

    @WakeinFright @Telstra Unfortunately there’s no way. But if you use the My Telstra app and use the word “complaint” a lot, they’ll get someone to call you. Either that or move house. That got me my own private phone agent.

  • CPeeOh CPO (@CPeeOh) reported from Melbourne, State of Victoria

    @telstra My internet has been extremely slow for 2 days now what is going on?

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Telstra FYI 08 8764 6140 just called and pretended to be from Telstra and wanted money. Please shut them down.

  • comEtweet Nudge (@comEtweet) reported from Melbourne, State of Victoria

    What ******** @telstra ? My alleged 4g backup won’t connect either, my phone connection is slow and the cable broadband you ******* 90 bucks a month for won’t connect. But no reported outages in my area. #unfuckyourshitassholes

  • aussiebluemoon Aussiebluemoon/StreamerDad (@aussiebluemoon) reported from Melbourne, State of Victoria

    .@Telstra @XboxANZ Big day tomorrow, don't let me down

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jenk2533 Proud Prole 🚩🚩🚩 (@jenk2533) reported

    @RichardKGrump @TPG_Telecom I have been using ALDI mobile for years now. I keep accumulating more and more data. $25 per month, auto recharge - it's set and forget. Uses Telstra network.

  • benedictaa07 Sean crane (@benedictaa07) reported

    @JobsenGroth @SkyNewsAust More reliable than Telstra security apparently sucks but service is far better

  • jboyded 💧julie boyd (@jboyded) reported

    @RichardKGrump @TPG_Telecom Aldi! They use the telstra network and I've never had any issue with them at all.

  • AshleeLouise18 Ashlee Louise (@AshleeLouise18) reported

    I live in an area that’s difficult to get reception for most people (Optus and Voda customers) and I have no trouble because it uses the Telstra network, only downside is no 5g but I was on Aldi prior to 5g being released so it’s no biggie for me.

  • johnyjam3s JohnyJ@m3s (@johnyjam3s) reported

    @not_aldous @RichardKGrump @TPG_Telecom I have exactly the same and have never been let down by Amaysim or Aussie Broadband in the past 4 years I’ve used their services. I previously was with Telstra and they were abysmal so much so that even today when I see their ads, I feel angered.

  • PolAnimalAus Parakeelia millions! 💉💉 (@PolAnimalAus) reported

    @acissejyag @Telstra Telstra cancelled my mobile account because they thought it was my mother’s account and Mum died last November. And they will not send a tax invoice before payment—dunno why that **** happens.

  • fransi1803 Melissa Loew 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fransi1803) reported

    @DavidShoebridge I'm really appalled by the information people are divulging to get phone accounts. I've been with Telstra for 30 years and never gave over any forms of ID.

  • Krungthepkris1 Krungthepkris - back home 🇺🇦🇹🇼 (@Krungthepkris1) reported

    @RichardKGrump @TPG_Telecom 100%Aussie Broadband for Internet - I’ve discarded Telstra and Optus before - uselessly big - they have been brilliant since day 1 have NEVER had a provider that always exceeds the nominal line speed I pay for. Vodaphone for mobile after Telstra and Optus - quite ok

  • Superchair14 howard’s battlers of catan (@Superchair14) reported

    I have fomo as a lifelong telstra customer

  • rawcoastone TsvMan (@rawcoastone) reported

    @PeterTOWNSV1LLE And the staff in EVERY Telstra store here in Townsville are rude, condescending and patronising. I've yet to encounter a member on staff who is interested. The only time they're interested is if they're selling you something.