Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Louie M photo
(@LouieMosscrop) reported
from
Melbourne, State of Victoria
Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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Dr. A.
(@AssExtranious) reported
from
Melbourne, State of Victoria
@Telstra Why don’t you concentrate on making your network operate.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?
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Norbert Bek
(@norbert_bek) reported
from
Melbourne, State of Victoria
@Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care
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Marshall Moore
(@MarshallMoore75) reported
from
Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.
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Peter O'Donnell
(@podonnel) reported
from
Melbourne, State of Victoria
Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening
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Asjad Hilmy
(@HilmyAsjad) reported
from
Melbourne, State of Victoria
Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
@Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.
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Bill Bozinis
(@billiebozinis) reported
from
Melbourne, State of Victoria
@Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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Visible Procrastinations
(@visibleprocrast) reported
from
Melbourne, State of Victoria
Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Fevola
(@BrendanFevola25) reported
@Telstra internet connection need help can you please contact me 🙏🏼
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Jen ***ITS A CLIMATE CYCLE ***☔🇦🇺🏍
(@VALIANTBABE340) reported
@Telstra Telstra app still not working for me..even after uninstalling and reinstalling..🙄 the link in your message isn't working for me either..
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Elmer Olson
(@ElmerOlson) reported
Don't you just love it when your entire day is hijacked by a problem with Telstra?
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Brett White
(@telemeister) reported
@Telstra Yes, several times, usually when the speed is low. They help with the slow speed, but not the inconsistency
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Shadesy8
(@Shadesy8) reported
@Telstra is there internet outage, south metro WA. Nothing working...
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💧nick168 #ProudSewerRat
(@njm3864) reported
@RobertT01078191 @BelindaJones68 @Lion____00 In last 4 weeks I have met three Aussie businessmen who outsource jobs to Phillipines - IT, accounting, digital media. And I've had countless conversations with Telstra "employees" in the Philippines where they base their support model. Our economic model is stuffed!
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Cam
(@camlouis) reported
@Telstra No the smart modem apparently is meant to go to 4G when service is down, but stays on 0.15mbps! Best we have had is 25mbps. Nothing close to what we paid for which is Superfast
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Denyse Whelan.B.Ed.M.Ed.
(@DenyseWhelan1) reported
@Telstra My mobile service (silent no) has taken over 40 messages/texts/calls from not connected numbers from all over Aus in month U have put these on silent as u see theyre happening but it's stopping me getting genuine Calls. What can fix this plz. annoying. Have blocked all.
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Brad
(@lithium_sc) reported
@Telstra The problem seems specific to my home broadband though because watching F1 last night on the same device but tethered to 4G mobile (since I've blown my broadband quota), data usage was as expected, i.e. ~500MB in 90+ minutes.
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Clayton Lee
(@claytonjlee) reported
@ggatenby @Telstra Yep. I am working on a phone system this morning. Testing by calling my Telstra mobile. Call gets sent to VM, then 10 seconds later my mobile starts ringing. Something is borked at Telstra. Thought my PBX was broken for a while - not helpful...