Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 11/20/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told

  • zootymoose Mattles Returns (@zootymoose) reported from Melbourne, State of Victoria

    @Telstra is lack of 4G a known issue on trains between Flinders st and Cheltenham stations in Melbourne

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • adenos_tiger adenos slept (@adenos_tiger) reported from Melbourne, State of Victoria

    @Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/

  • 12_dean Dean Moore (@12_dean) reported from Melbourne, State of Victoria

    @Telstra OMG. Service. Once again no internet. Then call tech support. No help but I can put you through to the platinum team and they will fix it for $60. Great little scam. It’s once again your issue why my internet died. Nothing to do with my end. Service or scam.

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @adv_australia Not his problem. He has fibre to his home laid on according to ex Telstra techies

  • millylala emily ulman (@millylala) reported from Melbourne, State of Victoria

    @Telstra Maaaaany cooking tutorials later, my issue was finally sorted. But dedicrated isn’t a word, huh. Thanks x 2

  • robertnash74 Robert Nash (@robertnash74) reported from Melbourne, State of Victoria

    @Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!

  • trevoryoung Trevor Young (@trevoryoung) reported from Melbourne, State of Victoria

    I’ve never understood why Telstra started creating websites (for AFL and its clubs) - it’s not their core business and unsurprisingly they’ve never done it well, and that extends to its apps - I have two on my phone, neither work. 😔

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    @Telstra Damn the squeaky wheel really does get the grease. I’ve sent you a message, Tim @ Telstra

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    @Telstra Nope, no reference numbers or anything. Was told my ticket would be left open so they monitor the issue and promised a call back in 24 hours which - as far as I can see - I have not had. My internet is also not working, again.

  • annthrel Ann Threlfall (@annthrel) reported from Melbourne, State of Victoria

    @Telstra I understand. I.m confused. You say there's no outage. They say there is; no internet since 2.30 this afternoon.

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra so many outages this week in Tyabb. Please fix. Really over the lack of service. Speed is so slow the speed test doesn't even work.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @topguNtv @Aussie_BB @Telstra They definitely seem to have dropped a yard of pace from their earlier blindingly good service. Sad times.

  • trevoryoung Trevor Young (@trevoryoung) reported from Melbourne, State of Victoria

    Hell of a tech day - VyprVPN has shat itself, LinkedIn has gremlins, Telstra broadband outage (again). Pass me a stone tablet please.

  • iBrookie Brooke Plummer (@iBrookie) reported from Melbourne, State of Victoria

    @gav_mck @Telstra I’m wondering the same thing. Heard it all day....but don’t see anything about a national outage.....

  • BKHAWKS70 BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria

    Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN

  • ajphelo Andrew J Phelan (@ajphelo) reported from Melbourne, State of Victoria

    @HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k

  • BKHAWKS70 BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria

    Airport West server issues update No1 - Received a text this morning indicating that Telstra hope to have it fixed by the 26/11/19. Should’ve kept those carrier pigeons...🤔🤬 #airportwestservercrisis #herenonbn @Telstra @TelstraEnt

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tahlz27 Tahlia Molloy (@tahlz27) reported

    @Telstra Mobile Data seems to be down in the Esperance Area, stuck on Emergency Calls only but there doesn't appear to be any outages except for a planned maintenance. What is going on? #telstraoutage

  • str3tched Stretch (@str3tched) reported

    @Telstra Why is my complaint officer never calling me? Atrocious service. Will be cancelling my services ASAP! case #04075234

  • ConnorDcinq ConnorD (@ConnorDcinq) reported

    @Telstra complete mobile blackout in Esperance and Kalgoorlie. What's going on?

  • QuikSand86 Damo (@QuikSand86) reported

    @Telstra @fredermusic_ Everything is impacted. Imagine if we had a medical emergency or someone needed to contact us... This is 2020 not 1920

  • fredermusic_ 🌸 (@fredermusic_) reported

    @spclark14 @Telstra I lost a full day of work at home due to this outage, on a day I needed to complete urgent work too. Our house is pretty much blacked out with internet and phone service. We’re just shocked.

  • geoffwhite Geoff White (@geoffwhite) reported

    @3AW693 @TomElliott3AW the messaging service for customer service of Telstra is hopeless. I waited 6 hours to solve a simple problem. Was even bad prior to COVID. Excuses from @Telstra who a phone company that don’t want to talk to their customers. Absolutely ridiculous.

  • Trowy4 Trowy (@Trowy4) reported

    @NRL @Telstra Was the game broken this year? IMHO leave it alone, 1 or 2 changes at max!

  • dave_mcneill Dave (@dave_mcneill) reported

    @Telstra hi telstra, it has been over a week trying to contact you about our home internet that is not working. Any chance of you replying to numerous call, texts or emails? Shocking customer service

  • spclark14 Merry Sithmas (@spclark14) reported

    @QuikSand86 @Telstra We have no mobile service either so the 4G sim in the modem doesn’t work. Fantastic. I wasn’t able to work this afternoon and will now have to go into the office next week. An ETA of a week to fix? That is mad.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.