Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 03/04/2026 22:10

March 04: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @kjk0406 @Telstra This gives me the energy that I need to leave them. They have the worst customer service ever and they have immense internal issues

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥

  • rissL Narissa Leung (@rissL) reported from Melbourne, State of Victoria

    Anyone else in eastern suburbs of Melbourne having huge dropout issues with their Telstra home internet? This is getting super frustrating! #telstra @Telstra

  • spalliera Looch (@spalliera) reported from Melbourne, State of Victoria

    @uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket

  • spalliera Looch (@spalliera) reported from Melbourne, State of Victoria

    @uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • TahnyLew Tahan Lew Fatt (@TahnyLew) reported from Melbourne, State of Victoria

    So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?

  • GigsyOSRS Gigs B) (@GigsyOSRS) reported from Melbourne, State of Victoria

    @Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time

  • elisaiurato elisaiurato (@elisaiurato) reported from Melbourne, State of Victoria

    @Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.

  • JohnBilling3199 John Billing (@JohnBilling3199) reported from Melbourne, State of Victoria

    @Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • milth Megan Hennessy (@milth) reported from Melbourne, State of Victoria

    @TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!

  • tchpurishonakov jordan.tchpurishonakov (@tchpurishonakov) reported from Melbourne, State of Victoria

    My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???

  • nicksplitter n 1 c k (@nicksplitter) reported from Melbourne, State of Victoria

    @paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.

  • NickGayed Nick Gayed (@NickGayed) reported from Melbourne, State of Victoria

    @Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • boozehiggo Booze Higgo 🎮🆚️🎮 (@boozehiggo) reported

    Telstra you **** me!! Telstra you are terrible!!! Telstra EAD!!!! Telstra why do I even bother!!! 😒🔫 Have a **** day you useless pack of 🤬🤬🤬🤬🤬🤬🤬🤬🤬!! @Telstra

  • Rexfiles Rex Haw (@Rexfiles) reported

    Don't we just love our below 3rd world internet system. No useable internet at home for three days. Efforts to contact @Telstra and @NBN_Australia total fail. I can use my cell phone in a shopping centre though...what gives Telstra?

  • YugNivek Yug Nivek (@YugNivek) reported

    Lol my NBN premium with Speed currently running at 11 mbs lololol can’t even Netflix properly... called Telstra... the usual “Turn off your router etc....” guess the when its windy the error rate sky rockets, there is a bad connection out there but no one is ever going to look.

  • BoozleAU boozle 🇦🇺 (@BoozleAU) reported

    @Telstra very poggers 3 days to fix why do I pay

  • ZohaibEjaz16 Zohaib Ejaz (@ZohaibEjaz16) reported

    @Telstra You lose your number because of the miserable customer support and then what you get is so called “apology”.

  • MrPenguincat 🐧 🐈 (@MrPenguincat) reported

    @telstra what on earth have you done to your app and website? App tells me to verify my details takes me to some salesforce website and then tells me I don't have access. Your website decides that every page requires a invisible capture and says my login is wrong.

  • rkousal Rachel Kousal (@rkousal) reported

    @Telstra You're cutting off my copper line for NBN install, leaving me helpless in bushfires and blackouts. Yet no call centres are open, no one will help! Is that our choice in regional areas - internet or phone but not both? No mobile here either ...

  • RissMeister rissmeister (@RissMeister) reported

    My internet keeps dropping out for a second or so. It’s not much but it’s enough to boot me from Destiny and stop my stream. Both streams back I’ve had to end early because of the internet. It’s dropped 7 times now in 4 minutes. No issues on Telstra end so I have to wait for NBN

  • rcontessa21 Rhys Contessa (@rcontessa21) reported

    @Telstra Haven’t heard a thing from anyone, further contributing to an already horrendous customer experience. It’s been over three weeks without the service and I’m no closer to a resolution - starting to think it won’t get done at all. Might just bite the bullet and change providers.

  • Brad__73 SwimBig (@Brad__73) reported

    @HbAlpaca @Telstra My Telstra Techie didn’t read work order & now I have no internet for up to 3 weeks. He also took the nbn box to fix the issue quicker. I gave techie ID# to Telstra business & their system doesn’t enable them to contact him. @andy_penn = not a leader #TelstraWorseThanCovid