Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 03/19/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Total Blackout
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • doclarkins Dr Peter Larkins (@doclarkins) reported from Melbourne, State of Victoria

    Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    @Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results

  • LaurenTruefeldt Lauren Truefeldt (@LaurenTruefeldt) reported from Melbourne, State of Victoria

    @Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?

  • ComminsSally Sally Commins (@ComminsSally) reported from Melbourne, State of Victoria

    @Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

  • _heleali alisha. (@_heleali) reported from Melbourne, State of Victoria

    Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

  • Leonine111 Lionel Bopage (@Leonine111) reported from Melbourne, State of Victoria

    @chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

  • thethorpstar Matt (@thethorpstar) reported from Sunderland Bay, State of Victoria

    @andy_penn @Telstra your customer service is pathetic! Been waiting 10 days on an order and no one can tell me when it will be delivered!! Your messaging app people are pathetic! One hour waiting for a reply!

  • thethorpstar Matt (@thethorpstar) reported from Sunderland Bay, State of Victoria

    @Telstra Yes send me a message . I’m now told they want to charge me a cancellation fee for a service that doesn’t work properly

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.

  • KmanIs Kristian Stapley (@KmanIs) reported from Melbourne, State of Victoria

    @Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra how does one fix their MyTelstra app. Not showing anything.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • terrygalanis Tezman (@terrygalanis) reported

    Telstra outage Doncaster East 3109 for a few days.

  • NoahPace_ Noah Pace (@NoahPace_) reported

    @Telstra fix my internet man wtf. I’m tryna watch YouTube

  • tiramisuz1 tiramisuz (@tiramisuz1) reported

    @Telstra Your service is absolutely deplorable! Happy to take my money, but not provide the service?! Nice.

  • ZOOTV19783 ZOOTV1978 (@ZOOTV19783) reported

    @Telstra Why don’t you have call centres for people to contact by voice?? You’re stupid 24/7 text app is rubbish, aggravating and enough to make me change to OPTUS as they have a normal customer service experience.

  • mr_billiam Bill Journee (@mr_billiam) reported

    @Telstra I know that the cable fixed line network will be disabled in future for the NBN - but not yet in this area. I just don’t wish to switch at this time & couldn’t get a clear answer.

  • LoughlanBurnett Loughlan Burnett (@LoughlanBurnett) reported

    @Telstra Several reports of SMS issues. Affects our 2FA logins. Nothing on Telstra Outages but it's getting reported via Downdetector. Any love?

  • Sbozinovski1 Steven Bozinovski (@Sbozinovski1) reported

    @Telstra Why is so difficult to talk to support?

  • Notshabbyat50 Eliza Larkin (@Notshabbyat50) reported

    @telstra Is something wrong with the Telstra mobile network I cannot use any apps on my phone today

  • sab_rossitto SABotage (@sab_rossitto) reported

    @Telstra help hasn’t answered me for 90 mins ... should I be concerned ?

  • mcl1552 mcl1552 (@mcl1552) reported

    @Telstra Stop with the social guff and just report on when you have outages why it’s not working and where Numerous folk in the Nowra area can’t do phone payments or receive SMS or Mobile data.