Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@kjk0406 @Telstra This gives me the energy that I need to leave them. They have the worst customer service ever and they have immense internal issues
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Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥
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Narissa Leung
(@rissL) reported
from
Melbourne, State of Victoria
Anyone else in eastern suburbs of Melbourne having huge dropout issues with their Telstra home internet? This is getting super frustrating! #telstra @Telstra
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app
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McGinness
(@GardeningGaffer) reported
from
Melbourne, State of Victoria
@_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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Tahan Lew Fatt
(@TahnyLew) reported
from
Melbourne, State of Victoria
So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬
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Ashli
(@OuterspaceGRL79) reported
from
Melbourne, State of Victoria
@Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?
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Gigs B)
(@GigsyOSRS) reported
from
Melbourne, State of Victoria
@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃
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McGinness
(@GardeningGaffer) reported
from
Melbourne, State of Victoria
@_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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Megan Hennessy
(@milth) reported
from
Melbourne, State of Victoria
@TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!
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jordan.tchpurishonakov
(@tchpurishonakov) reported
from
Melbourne, State of Victoria
My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???
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n 1 c k
(@nicksplitter) reported
from
Melbourne, State of Victoria
@paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.
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Nick Gayed
(@NickGayed) reported
from
Melbourne, State of Victoria
@Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Booze Higgo 🎮🆚️🎮
(@boozehiggo) reported
Telstra you **** me!! Telstra you are terrible!!! Telstra EAD!!!! Telstra why do I even bother!!! 😒🔫 Have a **** day you useless pack of 🤬🤬🤬🤬🤬🤬🤬🤬🤬!! @Telstra
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Rex Haw
(@Rexfiles) reported
Don't we just love our below 3rd world internet system. No useable internet at home for three days. Efforts to contact @Telstra and @NBN_Australia total fail. I can use my cell phone in a shopping centre though...what gives Telstra?
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Yug Nivek
(@YugNivek) reported
Lol my NBN premium with Speed currently running at 11 mbs lololol can’t even Netflix properly... called Telstra... the usual “Turn off your router etc....” guess the when its windy the error rate sky rockets, there is a bad connection out there but no one is ever going to look.
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boozle 🇦🇺
(@BoozleAU) reported
@Telstra very poggers 3 days to fix why do I pay
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Zohaib Ejaz
(@ZohaibEjaz16) reported
@Telstra You lose your number because of the miserable customer support and then what you get is so called “apology”.
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🐧 🐈
(@MrPenguincat) reported
@telstra what on earth have you done to your app and website? App tells me to verify my details takes me to some salesforce website and then tells me I don't have access. Your website decides that every page requires a invisible capture and says my login is wrong.
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Rachel Kousal
(@rkousal) reported
@Telstra You're cutting off my copper line for NBN install, leaving me helpless in bushfires and blackouts. Yet no call centres are open, no one will help! Is that our choice in regional areas - internet or phone but not both? No mobile here either ...
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rissmeister
(@RissMeister) reported
My internet keeps dropping out for a second or so. It’s not much but it’s enough to boot me from Destiny and stop my stream. Both streams back I’ve had to end early because of the internet. It’s dropped 7 times now in 4 minutes. No issues on Telstra end so I have to wait for NBN
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Rhys Contessa
(@rcontessa21) reported
@Telstra Haven’t heard a thing from anyone, further contributing to an already horrendous customer experience. It’s been over three weeks without the service and I’m no closer to a resolution - starting to think it won’t get done at all. Might just bite the bullet and change providers.
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SwimBig
(@Brad__73) reported
@HbAlpaca @Telstra My Telstra Techie didn’t read work order & now I have no internet for up to 3 weeks. He also took the nbn box to fix the issue quicker. I gave techie ID# to Telstra business & their system doesn’t enable them to contact him. @andy_penn = not a leader #TelstraWorseThanCovid