Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Telstra
Telstra is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Andy Robertson 🚲🏃🏽♂️🧗🏼♂️
(@ayestereo) reported
from
Melbourne, State of Victoria
@NBN_Australia you did some work outside my house on Saturday and ever since we’ve lost @Telstra cable internet. Been trying to contact @Telstra now for four days but no response. Can you please help resolve what ever have been done immediately.
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Cam Salton
(@CamSalton) reported
from
Melbourne, State of Victoria
Seems like @Telstra is having some problems with their online store. Been this way for 2 days now when I try and buy something.
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
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💧Résistez Maintenant!
(@MdmAbsentMinded) reported
from
Melbourne, State of Victoria
@SH10611323 @NickMcKim Yeah, this guy draws down $24million, $24MILLION! each year as his pay!! #FFS #auspol I remember when we owned our 'national carrier'! Just like #Telstra! #littleJohnny should rot in hell for selling off everything that wasn't nailed down!
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Michelle Mannering 💎
(@MishManners) reported
from
Melbourne, State of Victoria
@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣
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Dan Pitt
(@NuckPitt) reported
from
Melbourne, State of Victoria
@Telstra my contract is coming to and end and I can’t get any customer service even though I am paying my bills. How do I cancel my account! if you pull your finger out change it! If I am over charged past my contract I won’t be paying as there is no customer service. #telstra
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Guido Tresoldi
(@GuidoTresoldi) reported
from
Melbourne, State of Victoria
@AleagueHub As as a Telstra customer (and not going to change) I would miss the football app. But the combination of having the EPL and the #ALeague on the same channel would be good.
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Jan Laczynski
(@YYarni) reported
from
Melbourne, State of Victoria
@tdolling @Telstra @Telstra_news C'mon @andy_penn Please help one channel 7 news finest reporter's get their internet connection back on
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Damien
(@DamienZuch) reported
from
Melbourne, State of Victoria
@rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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elad_nador
(@DaleRodan) reported
from
Melbourne, State of Victoria
@theprojecttv @Telstra @NBN_Australia - IF only parents could keep ALL kids off the internet between 7am-6pm M-F - then that would help US people working from home do our jobs for the economy. AU internet is SHIT! #workingfromhome #Covid_19australia
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
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JazChisholm
(@ChisholmJaz) reported
from
Melbourne, State of Victoria
@IndigoDaya No internet access at all and Telstra say they can’t fix it but waiting for yet another call for possibly a home visit...arghhh #worknotgettingdone
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Julia silvester
(@silvester_julia) reported
from
Melbourne, State of Victoria
@Telstra #telstra #complaint #billing can’t get in contact with Telstra to query a bill. Around and around in circles. No way to lodge an issue on line and live chat not avalible. I’ve tried for days.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra
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Harper&Blohm Cheese
(@harperandblohm) reported
from
Melbourne, State of Victoria
@Telstra When I looked there was not a known issue of business landlines being diverted to previous owners personal mobile phones
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infinitereality
(@infinitereality) reported
from
Melbourne, State of Victoria
Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet
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Jo Hall
(@Jo_Hall9) reported
from
Melbourne, State of Victoria
Internet now been down since Tuesday of last week. Countless hours on hold on the phone to @Telstra And assurances it would be fixed. Technician apparently being sent yesterday still hasn’t arrived. A nightmare trying to work and study from home 😡
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Netball Goals
(@netball_goals) reported
Why is the @Telstra TV Netball Live app a minute behind the phone Netball Live app? It’s been like this for years. Sort it ******** out #SSNThunderbirdsGiants
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Alexodia Lehtovaara
(@Alexodia01) reported
@spikey_cat @Telstra True. You could just Imitate Gen Sherman in the southern us and burn down Telstra. Free Australia from their Tyranny through fire. Then cook the marshmellows instead of throwing them at telestra employees and make smores.
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Jenny 🐨🐨
(@jmmbailey1) reported
@Telstra There is no outage...that's my point. The modem just stopped working. Anyway after an hour of chat they are sending a new modem
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David Harrison
(@trawg) reported
@Idealaw Woolworths Prepaid, you won't look back! Telstra network so all the quality but none of the service.
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Benno_16
(@Benno_15OCE) reported
@Telstra The Internet is still super slow. All I want is to have a service that is reliable.
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Kay Lam-MacLeod
(@Idealaw) reported
I mean, @telstra has always had terrible support, but you’d think they’d at least put in some minimal effort into onboarding new customers. Nope, these days they’re disappointing new customers from day one.
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Romola Bucks
(@romola_bucks) reported
Anyone else's @Telstra NBN network telling their Windows PC that they are in a different timezone to the one they actually live in! My PC thinks I am in Melbourne when I am in Perth. The internet is littered with Telstra network time zone problems like mine ....
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Jenny 🐨🐨
(@jmmbailey1) reported
@Telstra any outage issues in Melbourne (since 8pm last night) chatting to your call centre and they say yes but really our modem is dead. Just want a new modem!
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Romola Bucks
(@romola_bucks) reported
@Telstra @Telstra now trying to charge me $30 to fix it! It's not a set up problem with my computer.
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💧Aquarius 29
(@2dogs05) reported
@MsRebeccaRobins It's terribly sad this disaster in India, it's hard to imagine even less customer service from Telstra if the call centres collapse.