Telstra outages and service status in Sunderland Bay, Victoria

Problems in the last 24 hours in Sunderland Bay, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Sunderland Bay, Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

• 
  Matt (@thethorpstar) reported 7 minutes ago from Sunderland Bay, Victoria

  @Telstra Yes send me a message . I’m now told they want to charge me a cancellation fee for a service that doesn’t work properly

• 
  Matt (@thethorpstar) reported 29 minutes ago from Sunderland Bay, Victoria

  @andy_penn @Telstra your customer service is pathetic! Been waiting 10 days on an order and no one can tell me when it will be delivered!! Your messaging app people are pathetic! One hour waiting for a reply!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snow Leopard (@SNOWFXINC) reported 7 minutes ago

  @SocialTubby @DaveTaylorNews As an aging Pro. Pretty much all of my clients in Longreach, Karratha or the Alice book me via Starlink. When I used to service the married Labor blokes in Marrickville, my Telstra mobile would be forever dropping out. Starlink is on an exponential trajectory.

• 
  𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported 9 minutes ago

  @the_LoungeFly @Telstra 1/2 I'm guessing there's an issue with privacy My messagebank was switched off without my consent When I called to get it switched back on the operator changed my plan I called asking for it to be reinstated (it was an obsolete plan) and spent a week arguing with a 'manager'...

• 
  The Trend Trader (@SixG369) reported 9 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Colin Ritchie (@ColinCleanEnery) reported 9 minutes ago

  @sydney_ev Actually it has been failing across remote Australia for decades. Telstra has unreliable network coverage as the middle of Australia can not have enough sunshine for their solar for days.

• 
  K•A•N•E (@kanethesaint) reported 10 minutes ago

  @ronInBendigo @RaymondKeown3 The Belong (Telstra) plan is $25 only once you have activated a service with them it will appear when you go to change plans via their app. 10GB data per month with rollover, if you ever exceed it, it doesn't charge extra just slows to 1Mbps.

• 
  somewhat daft (@somewhatdaft) reported 11 minutes ago

  @eevblog i spent 3 months fighting their absurdity over a business account, with them "doing it wrong" and then forgetting about it. the only solution was to raise a complaint and follow that process, which so far has taken a month. telstra is criminally incompetent :(

• 
  Peter 2.0 🐁🌸 (@PeterPeterV20) reported 16 minutes ago

  @cyberpunkdingo Yes, Telstra as you mentioned did a signed deal with Infosys. 600 jobs gone, all local IT contracting staff were retrenched. Then they use some onshore workers to run the service but the workers are mainly offshore. NAB also partnered with Accenture this failed miserably.

• 
  Moses kiweewa (@Moweezy5Moweezy) reported 18 minutes ago

  @Telstra Worst customer care I ever experienced in Australia. Telstra

• 
  Bennyboy1 (@bennyyy_boyyy) reported 19 minutes ago

  @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 21 minutes ago

  Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass