Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 09/15/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

  • SueDuke1 Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria

    @DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.

  • matthewpitcher MP (@matthewpitcher) reported from Melbourne, State of Victoria

    @Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @Telstra start giving customer support from Australia.. Offshoring does not work all the time

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

  • simonemonique28 Simone (@simonemonique28) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks

  • quietman2010 Quietman (@quietman2010) reported from Melbourne, State of Victoria

    @Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !

  • krjmurphy kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria

    Is there an internet problem in #boxhill @Telstra

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?

  • IanMcDowall2 Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria

    @Telstra hey your nbn not working, 3085

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Px_Risen Phoenix (@Px_Risen) reported

    @Telstra I have written, admissible, evidence clearly demonstrating fraud and deception by Telstra employees, and by virtue of holding out, Telstra. Will send DM though as this needs a resolution.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported

    Boost to introduce capped download speeds in April 2023. Telstra mobile network doesn't have sufficient capacity to cope with the current demand? <.<

  • Katzo60 Alan Katzmann (@Katzo60) reported

    I recently updated my NBN through @Telstra to FTTP which meant my Foxtel pacakage had to be unbundled. Instead of moving it to a stand alone account they have tonight completely cut off my service and there is nobody at Telstra tonight to restore it and correct their mistake.

  • deeplongstop Deep Longstop 🐶🏏 (@deeplongstop) reported

    @Katzo60 @Telstra Yer meant as temporary fix, turned of foxtel for kayo a while back, there are a few channels I miss

  • paringa40 paringa (@paringa40) reported

    @lesstenny all the indian call centres either trying the i am from telstra your internet.. blah blah scam , or hi i am from govt dept. we are giving , lights/showerheads/vent covers / door seals / although the solar roof panels installers have dropped off, that usually hang up

  • butla20 PublicEnemi3s (@butla20) reported

    @Telstra a cancellation form for my account was submitted fraudulently, without my consent, which your team has admitted to, the solution? apparently telstra can’t reconnect our acct for 20 business days, even after this illegal activity by your staff. surely u can do better.

  • JamieAChan Jamie Chan (@JamieAChan) reported

    Hey @Telstra, I’m a long time customer with multiple services and frankly not feeling the love. I am wanting to switch internet plans to take advantage of the new Kayo offering. I’ve been told can’t do as I’m not new. What happened to looking after your existing customers?

  • juliadehm Julia Dehm (@juliadehm) reported

    @Telstra I've moved oversea and want to cancel my plan. You staff told me before I left I could cancel easily through the app, but when I tried to do that, your bot told me I had to call, and when I tried to call I was told I didn't have service to that number. Just cancel it.

  • shelliemcevoy Shellie McEvoy (@shelliemcevoy) reported

    @Telstra @Optus how is there NO SERVICE in 99% of Gymea, NSW 2227?

  • paulbrown73au Paul Brown (@paulbrown73au) reported

    @Telstra And this is odd. I didn’t login to the site and it showed the gift cards but then logged in and it didn’t show the gift cards!