Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
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| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right
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Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter
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abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎
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Dave Hall
(@skwashd) reported
from
Melbourne, State of Victoria
@Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.
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Samuel Janda
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.
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Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
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Rebecca Glenton
(@MsGlenton) reported
from
Melbourne, State of Victoria
Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider
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Simon
(@learning2tri) reported
from
Melbourne, State of Victoria
Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
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Blair Hughes
(@MrBlairHughes) reported
from
Melbourne, State of Victoria
@Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous
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Adam Eberbach
(@aeberbach) reported
from
Melbourne, State of Victoria
@jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rob™ by Rob Foster
(@IAmRobFoster) reported
@Telstra between the website debacle on pre-order night, the lack of information given in regards to deliveries, and the totally lackluster customer support, this whole iPhone situation is probably the worst product launch I've ever seen.
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Lokesh
(@ItsmeKhedi) reported
I call @Telstra support, the support person is so rude, says that i am lying and how can i have delivery details as they don’t even have delivery details on their system yet
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The tree of liberty
(@DanAdamsliberty) reported
@LeeAdamWilshier @Kafwen1 @shravaka Even weirder, Telstra themselves (on their site) is not reporting the outage. So I guess they are covering it up, because third party outage sites, are reporting it. Not telstra themselves.
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Brendan Devlin
(@BJDevlin) reported
On 6 sept I ordered a @Telstra phone. After 8 days I seek an update. No response. 3 days later, I follow up. Order cancelled internally, no contact, raise complaint. Today, I get contacted (after inquiring twice) & offered inferior product at the same price. Bye 👋
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau After 10 years with #Telstra as a business customer, it still can't fix the problem I have logging into my account. Its people must have to jump a very low bar to join. AVOID #Telstra, whatever you do.
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HoldingThemAccountable
(@Dontbethatloser) reported
@Telstra 5 business days ago: Me: I'd like to cancel my order please You: No problem, you'll get your refund in 3-5 business days 🤥 Today: Me: I don't have my refund yet? You: We're very sorry, it's not been processed, please allow another 5-7 business days🤦 Absolute bollocks..
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Rob™ by Rob Foster
(@IAmRobFoster) reported
@Telstra This is my first experience with Telstra - I switched from a cheaper Telco under the impression I would be getting better service for the premium price. Somehow, the service so far has managed to go even lower than the abyssmal service I've had in the past.
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Lokesh
(@ItsmeKhedi) reported
@Telstra what a horrible order experience. Ordered iPhone 13, Telstra ships it to an unknown address, the delivery guy is unable to find the unkown address because it doesn’t exist, cannot cancel the order because it’s not complete. What a mess…
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau After 10 years with #Telstra as a business customer, even the help it provides, using its broken system, is dismal. No one can join the dots to resolve customers' problems. Its service is simply pathetic. AVOID #Telstra, whatever you do.
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Tim Richards
(@Aerohaveno) reported
Pissed off today with @Telstra. For the past few weeks its 4G mobile signal in the Melbourne CBD has been completely flaky, veering up and down and dropping out. Seems to be connected to an ongoing maintenance issue, but Telstra has nothing about outages on its site…