Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telstra
Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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Nick in Melbourne
(@NickIvaninMelb) reported
from
Melbourne, State of Victoria
Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…
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Pickles
(@Piiiiickles) reported
from
Melbourne, State of Victoria
@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
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Dave
(@davesayys) reported
from
Melbourne, State of Victoria
@anderlols Check out Boost Mobile, they run on the full Telstra network
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Aussiebluemoon PAXed Out
(@aussiebluemoon) reported
from
Melbourne, State of Victoria
@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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Kyle Minall
(@kyleminall) reported
from
Melbourne, State of Victoria
@Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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not your real Dad
(@meholt) reported
from
Melbourne, State of Victoria
@Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
Hey @Telstra, your app is down. Makes it difficult to pay you…
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Adam
(@Adam_Goldman) reported
from
Melbourne, State of Victoria
@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Damian Marley 🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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doc eggbert
(@doc_eggbert) reported
from
Melbourne, State of Victoria
@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Sue Roberts
(@sueroberts7) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
@Telstra That takes me to sign in, which takes me back to my account and the app.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Warwick
(@WarWraith) reported
@Telstra Got a response at the 41 minute mark, still waiting for the issue to be resolved.
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Dan
(@ricey_dan) reported
@Telstra Hi Ethan finally got it sorted it was just flat out not working. Thanks for your time
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Suzi
(@suzi_squooze) reported
@Telstra I just had the best service from Stacey from Telstra Facebook support! I was so stressed & she didn't give up until she got an answer to my question. I have been trying to solve this for weeks so it was just so refreshing to get someone prepared to go the extra mile.
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MARY GLASS
(@mary_glass) reported
@Telstra If yesterday a text message stating that the NBN are aware of an issue and will be completing some maintenance work on Wednesday, 31 March. This text message was sent by Telstra to advise of any interruptions
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amy 🐷🇦🇺🏳️🌈
(@fleaflofloyd) reported
@Telstra Yeah that was the plan for this arvo, thanks for your help anyway Tori, much better than the run around I got on the phone. Will I be charged for this new sim?
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pete_s
(@ps_aus) reported
@telstra’s new upfront plans (or Auto-renewing Pre-paid plans as we like to call them) are now the perfect reason to switch carriers before April. Perfect reason along with high cost, crap data allowance, poor performance, ********* support. #shootyourselffoot #telstra
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Leena
(@LeenaVanD) reported
oh god telstra please don’t read my “**** you telstra” tweets
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Captain Pollution
(@CaptainPolluti1) reported
@NexusGroupHQ @UN @CIA paying customer always has the upper hand, be it that they paid for a device or a subscription to a commercialized Telstra Defence Project paid for Microsoft Enterprise Solution and other proprietary Siebel based and Intelligent Business Machines owned and engineered. love, C.T.
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Tony Freeman
(@tonyoldmate) reported
@andy_penn Hi Andy. Sitting on hold with your online phone service still trying to get my internet sorted out. They said about 10 minutes wait and it’s 30 mins now and still waiting. No update, just music. Do you think this is acceptable service for a Telstra NBN problem not of my making?
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Vexest
(@vexest) reported
Been waiting 6 weeks for my NBN appointment that was on the 30/03 and get a message saying I have to reschedule my installation. I don't even live in a rural area, this is some ****** customer experience. I need the internet for work and 4G backup sucks @NBN_Australia @Telstra