Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆.
(@RodSwiftSJW) reported
from
Melbourne, State of Victoria
@hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra Internet no workies, fix it
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Dean Felton
(@DeanFelton7) reported
from
Melbourne, State of Victoria
Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.
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Andrea Scott
(@YAYASISTAR) reported
from
Melbourne, State of Victoria
@HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon
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Drivering In Melbourne
(@uberinginmelb) reported
from
Melbourne, State of Victoria
@annie333333333 @Telstra Damn!
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...
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Oliver Gettings
(@ogettings) reported
from
Melbourne, State of Victoria
@Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.
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💦Will - One of Duttons Crazies
(@canadianbayrd) reported
from
Melbourne, State of Victoria
@Telstra t box is total shit
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Stephanie Gaddin 👩🏻💻📜
(@stephroseg) reported
from
Melbourne, State of Victoria
@AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.
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Simon
(@devilboy77) reported
from
Melbourne, State of Victoria
@Sbarry86 @Telstra Muppets the lot of them and yes they are so bloody rude very un-Australian
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Peter Morgan
(@psimpsonmorgan) reported
from
Melbourne, State of Victoria
@Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout
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Ian Roberts
(@ianjroberts) reported
from
Melbourne, State of Victoria
@telstra shocking customer experience. Still no Internet, still can't get through to technical support #terrible #CustomerService
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
ONE HOUR waiting for service from @Telstra
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!
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Pasquale Stella
(@Pasquale_Stella) reported
from
Melbourne, State of Victoria
Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Web
(@DannyWeb9) reported
@Telstra THE WORST company in Australia in caring about customer satisfaction , 'n lying to their clientele, is TELSTRA
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Peter Coombes
(@peterjcoombes) reported
@telstra, below text is your only mode of customer engagement? - who wrote this?: “We apologize, we're communicating to our customers via this messaging plat form. We have the number which is 132000 and we're setting your expectations that it long wait is longer that the usual.”
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Debbie Keys
(@Debzdownunder) reported
@Telstra Telstra can you explain why every single day I get a message from you telling me my home wifi is not working? How about you fix the issue? @Telstra
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✨m a y✨
(@bluudhaven) reported
@LemonNinjaa @daiishou Yeah look big monopolies + a large surface area is the worst. If I lived in rural Australia, I’d be paying a lot more cuz you can only have Telstra out there. Shitty service otherwise
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Grumpy Baker
(@GrumpyBaker2) reported
@RonniSalt @Telstra TPG has given excellent service to me & numerous friends. I son is a network engineer for a mining co & sings their praises. TPG may not be cheapest but customer service is A1
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Let's all save the Australian Koala
(@Learn15856480) reported
@RonniSalt @Telstra I rang Telstra five times to get my new phone/NBN service. Each time, after about 8 minutes, the call was ended by Telstra because there was no one available in their overseas call centres. Only got through to them by going to the local Telstra Shop.
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Robert Tunn
(@Robert6420) reported
@RonniSalt @Telstra Yes I agree I have given up on Telstra customer service How the CEO gets to be paid performance bonuses is a striking example of executive pay not remotely tied to realistic customer experience. A previous good company sinking into a pathetic marketing and service reputation.
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NotTheRealMe
(@nickduncs) reported
@mattnhodges @NBN_Australia @Aussie_BB Welcome to Australia. I don’t think there will ever be a time when tethering from a telstra mobile is not the fastest and most reliable network connection.
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Shane Bryan 🍩
(@ShaneBryan_IT) reported
@RonniSalt @Telstra Agreed. Customer service is ******* easy. ITS EASY. Yet Telstra make it almost one of the single most painful things a human being can endure. Worst of all, they do this deliberately.
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Domimeow
(@Domimeow17) reported
Who is Telstra support and how do I high five them