Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It has just updated and is down again for another 2 days :(
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@telstra are having issues in Melbourne CBD/East Melb. My iPhone says 4G but I can’t get any coverage.
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Brett
(@6r3tt) reported
from
Melbourne, State of Victoria
@andy_penn Telstra are just *************** now - wasted 4 hours of my day waiting for a BOOKED appointment and just got a call saying technician won’t arrive cos he has another priority. 2 hours to drive here to be here by 8am as requested by you- rude bastards #TelstraSuck
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Mr. David “Esky” Goodlad
(@dgoodlad) reported
from
Melbourne, State of Victoria
@Telstra There’s no update just a ticket to escalate in the morning. Still no acknowledgement of a broader outage despite neighbors with the same problem.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra @Telstra you have now slowed my 'backup' 4g to the point I cannot even load netbanking or the public transport site. And thrboutsgrbstillnhas 2 days (which will take it to 8-9 days down) unthrottle this backup immediately please .
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra nope no outage, still one bar
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Telstra Yes, I’ve launched a complaint with the Telecommunications Industry Ombudsman about this whole debacle. You nor anyone at Telstra, have still not given me an explanation as to why there was an outage for 4 days.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I assure you it is nothing to do with the on site equipment. There has been close to thirty outages in two months. I simply want to report this node/leg as still being down
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Chris
(@topher_1976) reported
from
Melbourne, State of Victoria
@UndaSthnXiStand @larry_blunders @OptusEnterprise Telstra has NOT started switching 3G off. They did turn their 2100MHz network off a few years ago, but the 850MHz network has not.
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Kevin Rankin
(@kevdee4) reported
from
Melbourne, State of Victoria
.@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.
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Andrew J Phelan
(@ajphelo) reported
from
Melbourne, State of Victoria
@JaneCaro @Telstra I reckon if you wanted to win the election and you promised to fix the telcos you’d be a shoe in!
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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Maisy Hutchings
(@maisysh) reported
from
Melbourne, State of Victoria
@Telstra Your message is considered commercial in nature as it contains a link to an advertisement (for a product/service I’m not a customer of). Asking me to provide my contact details again in order to unsubscribe is pretty dodgy and not the level of customer service I expect.
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Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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Kevin Rankin
(@kevdee4) reported
from
Melbourne, State of Victoria
@Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.
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Jonathan
(@tweet__j_b_) reported
from
Melbourne, State of Victoria
@Telstra ... and then you’ll charge $100 a month for a pitiful data allowance, like you have elves with a good union digging in your data mine or some shit.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
Telstra outage continues with the status as still 'investigating' pretty sure we are on day 11 now.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Allen
(@tallenfnq) reported
@Telstra six (6) days until one of your #failure @NBN_Australia tech can fix my internet fault ? Not acceptable
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Luke Does
(@Lukedoes22) reported
@telstra what the heck has happened to your support, it’s appalling. Any chance at a call back like you say you’re going to?
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Mr Bodachious
(@Kop_this) reported
So @telstra are moving all mobile plans to prepaid with direct debit, hope they like loosing customers because they are going to leave in droves. So glad I left Telstra last year, their customer service was appalling and their plans where expensive.
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Gautam Baindur
(@BaindurGautam) reported
@Telstra Hi, I'm actually on ADSL with TPG and we along with a few houses on our street are without network for about 2 weeks now.. All that TPG says is that it's a Telstra fault.. Just want to know by when are you going to fix it
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Fremen Jack
(@FremenJack) reported
Very frustrated with @telstra support, today. Ongoing issues with my router. Expect a(nother) call about it, tomorrow. 😐
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Victor Vrabel
(@VrabelVictor) reported
@privateur I sincerely hope that people will leave Telstra in droves. As a customer i will not be strong armed into direct debit arrangements by Telstra. I as many others want control of our money. I will not hand it over to a Telco. There is zero benefit for the consumer.
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Ok
(@Newtwits4) reported
@rick_rampal @Glenina57 @ajEdenvalley1 Moose uses the FULL Optus network ,ALDImobile uses PART of Telstra’s 4G and 3G mobile network. Moose is better sorry.
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Ocker
(@therealocker) reported
@Telstra thanks for your reply. all done. with chat it wasnt too hard once i found it. my complaint is that it should be an option within the account
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Joshie Poloczek
(@JodhiaKim) reported
Do NOT ever take out a contract with @Telstra they have no idea what Customer Service is. They instead torture their customers and are money hungry morons. Full STOP
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Ice Maiden
(@virginsnowbunny) reported
@MRowlandMP The telstra guy told me I would probably never get it. So all my tax money has gone for nothing.