Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Simon Watson
(@KingWatto) reported
from
Melbourne, State of Victoria
@Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone
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Mark T Perry
(@MarkP561) reported
from
Melbourne, State of Victoria
@Telstra Nth Alphington 3078 absolute crap nbn 3.3 Mbps download! Is there a fault? Working from home very difficult ☺
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David Bonnici
(@David_Bonnici) reported
from
Melbourne, State of Victoria
Wife on chat with @Telstra to buy a new iPhone for three hours. Person at other end set up a 24 month plan instead of 12. Cancelled but $90 refund not back for a few working days. Said he’d be back in 10mins to sort things out, waiting another 30mins. Appalling customer service
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Liam Fitz
(@Fitzwah) reported
from
Melbourne, State of Victoria
@Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.
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Cam Denham
(@camdenham) reported
from
Melbourne, State of Victoria
@Telstra any idea on when I'll be able to register for this? Can't use telstra app without a login (which I've been able to do since I switched to you), and need to do a recharge in my account in next few days. Some help here would be great.
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Tamdin
(@tamtsering) reported
from
Melbourne, State of Victoria
@telstra **** service, **** customer service. They deducted money from account for data pack up and still internet working for last 24 hours. I contact customer service and 24/7 messing service. Issue still not resolve.
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Hayden Reeh
(@r117312g) reported
from
Melbourne, State of Victoria
Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet
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Damian Marley 🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Telstra Waiting for someone to help me. Want to return damaged Xbox for repair or replacement. Organised this with Telstra on June 25 but returns paperwork has not been emailed. Waiting, waiting, waiting for this to be resolved.
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Daniel Sacks
(@danielsacks5) reported
from
Melbourne, State of Victoria
@Telstra can i have help with an email please?
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.
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Justin Spicer
(@justin_spicer1) reported
from
Melbourne, State of Victoria
@AFL why isn’t #AFLDogsDees being played at the MCG? Sick of watching quality games at the Telstra dome - always bad camera angles!
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Karen is double jabbed 💉 💉
(@percivalsmum) reported
from
Melbourne, State of Victoria
Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN
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-Peta- 🇨🇭🇨🇾🇺🇦🇷🇺
(@PetaPan17) reported
from
Melbourne, State of Victoria
@marcywoolly It’s only Telstra users with the issue. Other carriers seem ok. I’m so mad. I’m on a competing country and got up at 5am, let me bloody vote 😭
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CoryCobain
(@CoryCobain) reported
from
Melbourne, State of Victoria
@Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me
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Pez
(@LePezzamystic1) reported
from
Melbourne, State of Victoria
Hi @Telstra I wonder if you're aware that a spam calling site purporting to represent #Telstra about a spurious technical outage. How can we block or shutdown these sites, given they display as a private number?
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Steven Pam
(@stevenpam) reported
from
Melbourne, State of Victoria
@Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.
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Mark Curtis
(@markcurtis44) reported
from
Melbourne, State of Victoria
@Telstra is the internet down in Parkdale, Melbourne ???
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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janet eades 🏃♀️🧘♂️🚴🏿♂️ 💉+💉
(@janetbackstage) reported
@rochelled270 Ooh me too! I got the Telstra one too! I live having a chat I live giving them my password… when I get to the hundredth character they usually hang up. Another great question is “how’s the weather” even better is “how do you sleep at night?”
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Gil Hardwick
(@gil_hardwick) reported
@tanya_plibersek You won't fix it, you f*cked it up yourself, right from the start. What you failed to grasp was all the experienced senior technicians remained loyal to Telstra, and NBNCo ended up with the apprentices. If you want to achieve anything you need to attract talent to your cause.
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Tim
(@tim_mo_tay) reported
@AlboMP Pfft. Cables. What about mobile spectrum? Wonder why Telstra happily sold its network to us? Wonder what they are spending their NBN cash on? NBN was a dud idea to start. It’s hurt competition and choice. It’s hurt quality of internet services. Government should have kept out.
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Michael Brennan
(@billjoemick) reported
@ianclarkeAU @AlboMP During covid the public were let down by the failing copper and the overloaded fixed wireless and satellite (caused by LNP). Optus and Telstra execs say 5G it won't replace fibre
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Blockchain Cat 🐈
(@angelus512) reported
@Telstra I've been an existing customer for 3 years or so now. Called in to change my mobile plan to another one. 50minutes into this call now and I'm still waiting for it to be finalised. On a scale of 1-10 how incompetent are you guys? #Australia
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kouki
(@mootlover) reported
FFS @Telstra FIX MY ******* INTERNET IM SICK OF THIS ****
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Scud terrorising batsman &bowlers @Heathcote CC NZ
(@exkiwiforces) reported
This is 4g @Telstra in the Rural Darwin atm, absolutely f***ing crap & I didn’t pay $90 a mth for crap service!! Got far better service in NZ, Timor-Leste, Laos, Thailand, Vietnam, Afghanistan, Iraq, Sth Sudan & else in the Middle East than I do here in Rural NT with Telstra.
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UDim Witt
(@UdimWitt) reported
@Telstra How stupid can a company be to attempt to force an inferior product onto the community? how obtuse, how absurd, how idiotic.. Telstra admitted i would only get 25Mbps speed without boosters. the connection i had was so much more superior to this NBN crap.. that's a certainty
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Fil Magnoli
(@filmagnoli) reported
@BigVapingNunga @AlboMP @Davekellymp but at the end of the day, many people want value for money, contact with someone to fix any issues as they arise, and reliability with whichever provider or service they go with. Exp: I stick with Telstra because of coverage not price, others may not care about coverage as much.
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Blockchain Cat 🐈
(@angelus512) reported
@Telstra 3/ How is a question like that relevant for a customer that has been with Telstra for 3+ years now - let alone migrating to a mobile plan which requires me to provide a guarantee (credit C) in advance and pay in advance and I'm being asked irrelevant questions like hours worked?