Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Jan Laczynski
(@YYarni) reported
from
Melbourne, State of Victoria
@tdolling @Telstra @Telstra_news C'mon @andy_penn Please help one channel 7 news finest reporter's get their internet connection back on
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infinitereality
(@infinitereality) reported
from
Melbourne, State of Victoria
Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet
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Damien
(@DamienZuch) reported
from
Melbourne, State of Victoria
@rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!
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JazChisholm
(@ChisholmJaz) reported
from
Melbourne, State of Victoria
@IndigoDaya No internet access at all and Telstra say they can’t fix it but waiting for yet another call for possibly a home visit...arghhh #worknotgettingdone
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Julia silvester
(@silvester_julia) reported
from
Melbourne, State of Victoria
@Telstra #telstra #complaint #billing can’t get in contact with Telstra to query a bill. Around and around in circles. No way to lodge an issue on line and live chat not avalible. I’ve tried for days.
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elad_nador
(@DaleRodan) reported
from
Melbourne, State of Victoria
@theprojecttv @Telstra @NBN_Australia - IF only parents could keep ALL kids off the internet between 7am-6pm M-F - then that would help US people working from home do our jobs for the economy. AU internet is SHIT! #workingfromhome #Covid_19australia
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra
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Dan Pitt
(@NuckPitt) reported
from
Melbourne, State of Victoria
@Telstra my contract is coming to and end and I can’t get any customer service even though I am paying my bills. How do I cancel my account! if you pull your finger out change it! If I am over charged past my contract I won’t be paying as there is no customer service. #telstra
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
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💧Résistez Maintenant!
(@MdmAbsentMinded) reported
from
Melbourne, State of Victoria
@SH10611323 @NickMcKim Yeah, this guy draws down $24million, $24MILLION! each year as his pay!! #FFS #auspol I remember when we owned our 'national carrier'! Just like #Telstra! #littleJohnny should rot in hell for selling off everything that wasn't nailed down!
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
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Cam Salton
(@CamSalton) reported
from
Melbourne, State of Victoria
Seems like @Telstra is having some problems with their online store. Been this way for 2 days now when I try and buy something.
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Michelle Mannering 💎
(@MishManners) reported
from
Melbourne, State of Victoria
@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
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Andy Robertson 🚲🏃🏽♂️🧗🏼♂️
(@ayestereo) reported
from
Melbourne, State of Victoria
@NBN_Australia you did some work outside my house on Saturday and ever since we’ve lost @Telstra cable internet. Been trying to contact @Telstra now for four days but no response. Can you please help resolve what ever have been done immediately.
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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Jo Hall
(@Jo_Hall9) reported
from
Melbourne, State of Victoria
Internet now been down since Tuesday of last week. Countless hours on hold on the phone to @Telstra And assurances it would be fixed. Technician apparently being sent yesterday still hasn’t arrived. A nightmare trying to work and study from home 😡
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Guido Tresoldi
(@GuidoTresoldi) reported
from
Melbourne, State of Victoria
@AleagueHub As as a Telstra customer (and not going to change) I would miss the football app. But the combination of having the EPL and the #ALeague on the same channel would be good.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Seehusen
(@bradleyseehusen) reported
@Telstra I ordered NBN a week ago. I’ve received 0 emails, 0 SMS. I have made 3 phone calls and 3 attempts on the online chat to ask for information or an order number. NOBODY can help me. This is the worst Telstra service I’ve received EVER.
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YoFo
(@yo__fo) reported
@FlipPrior It's a Telstra problem. Em Rusciano posted about it the other day with a detailed response from Telstra
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Bradley Seehusen
(@bradleyseehusen) reported
@Telstra I keep getting told I will get a call back. I never do. I keep getting told “24 hours” until I will receive an order number… and I get nothing. It’s been a week. I want to cancel my order and go with another provider BUT NOBODY CAN FIND MY ORDER? Reference #: 17544313
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sydneyguy
(@sydneyguy) reported
from
Sydney, State of New South Wales
@Telstra My nbn not working
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Noel Mirtschin
(@NMirtschin) reported
@bkbaguley Have been getting for some time now bad Telstra block many but they have started again
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Adrian Perry
(@DocNMFC) reported
@Telstra After another round, Internet seems to be behaving. After another ‘background’ intersedence of unknown origin. I believe that I am due a substantial credit for the ridiculous amount of time I have spent on the phone when the problem has been solved from within Telstra.
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Clare Thompson ☀️☀️
(@Claret_perth) reported
@Telstra telling lies to TIO about resolving my complaint. No you have not. Not even close. Liars.
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Bushka Crow
(@BushkaCrow) reported
@Telstra I’ve been able to recharge for the same price this time- unclear whether it is the plan or Telstra staff control that is limiting my access. I’m sick of trying to keep tabs on the problems this causes me - limiting purchases, employing people, zoom sessions
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caz 👑
(@cazidk) reported
Anyone know of cheap phone plans… I’m looking to get the iPhone 12 Pro 512gb but Optus and Telstra AIN’T IT HONEY **** THAT RIGHT OFF
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🔥⤴️@©k: )0®€
(@Jackd0re) reported
@adambspencer The Telstra method of automatically ending the call at 59m:59s, regardless of whether you are speaking to someone or not, then spending 20min re-explaining the issue many times to get back to the person you were speaking to, & then rinse & repeat is a very specific level of hell