Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 06/01/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • CorinnaWho CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, State of Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • czaxx Ben (@czaxx) reported from Melbourne, State of Victoria

    Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

  • PamelaD888 Pamela (@PamelaD888) reported from Melbourne, State of Victoria

    @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

  • timothy_89 Timothy 💉💉💉 (@timothy_89) reported from Melbourne, State of Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • guidomelo1 ***** Melo (@guidomelo1) reported from Melbourne, State of Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

  • BillyFosterPics BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, State of Victoria

    @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

  • melsybegg Melissa Begg (@melsybegg) reported from Melbourne, State of Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

  • BillyFosterPics BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, State of Victoria

    @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

  • BillyFosterPics BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, State of Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

  • taniadalts Tania (@taniadalts) reported from Melbourne, State of Victoria

    @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • malkyghee_ malkyghee (@malkyghee_) reported

    Telstra sucks.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • GraemeC46706422 Graeme C 🌸 (@GraemeC46706422) reported

    @JamesMelville Apparently telstra telecoms has gone down in Melbourne today 🤔

  • TheWillowGhost 💧WillowGhost (@TheWillowGhost) reported

    @garystark The knobs called my landline telling me they were from Telstra and my computer had a virus...just give them access and they'd fix it for me. I sat here in front of my computer, smartphone beside me, telling them that I don't have a computer or smartphone. They haven't called back

  • SueWilson_235 TweetSue (@SueWilson_235) reported

    I have just had the worst 'customer service' experience with @Telstra. My expectations were not high to begin with, but they have set a new low.

  • Morphic1921 Lucky Rodents (@Morphic1921) reported

    @Bradley93038424 Lol Telstra is down every other day, nobody shut anything down lmao. Ridiculous.

  • SaraManciniUk Sara Mancini (@SaraManciniUk) reported

    @Telstra don’t you think that leaving people WFH without internet data in the middle of a lockdown is a real let down? We run out of 400GB in less than a month, were willing to pay more to get some extra but got told that was not possible! Why? Why? I don’t understand why?!

  • no_one_suspect RandomName (@no_one_suspect) reported

    @Zummberr @Telstra I am having some trouble with my internet, any tips on how to fix it?

  • 74Damo Damo (@74Damo) reported

    @Zummberr @Telstra i need some help with my wifi

  • 24___HOURS 24 HOURS (@24___HOURS) reported

    @Zummberr @telstra im having problems with my internet, could I have some assistance?