Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Adam
(@Adam_Goldman) reported
from
Melbourne, State of Victoria
@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
@Telstra That takes me to sign in, which takes me back to my account and the app.
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Kyle Minall
(@kyleminall) reported
from
Melbourne, State of Victoria
@Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.
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Aussiebluemoon PAXed Out
(@aussiebluemoon) reported
from
Melbourne, State of Victoria
@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
Hey @Telstra, your app is down. Makes it difficult to pay you…
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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not your real Dad
(@meholt) reported
from
Melbourne, State of Victoria
@Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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Damian Marley 🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Pickles
(@Piiiiickles) reported
from
Melbourne, State of Victoria
@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Birchall
(@benbirchall) reported
Thanks to the casting people and the agency who made that Telstra ad where the family are in the car and the dad is a bald Aussie guy and the mum and the kids are Asian. I never got to see my family on TV when I was kid. Would have been nice. (Was it you @hughgurney?)
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Gavin McKenzie
(@gav_mck) reported
Has anyone ever got help from @kayosports_help , subscription cancelled without notice and only a chat bot as help...about as useful as @Telstra
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Shan
(@shanon_p) reported
@fictillius The thing you have to get from @Telstra because their new up front plans don’t support it.
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stickman thoughts
(@NickStoeckel) reported
@JaronDoesStuff @SpinninBackfist Telstra phone booth down the street works
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Linda Brown
(@LindaBr40292791) reported
@Firebirdseven @dodona777 Long ago I sunbaked behind my high backfence. Telstra then began to build right beside it, the whistles never stopped. Then the fruit n sandwiches started hurtling thru the yard. I told the head honcho that was assault,they could whistle til the cows came home. No more of either!
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Adam Busby
(@Adam_R_Busby) reported
**** you @Telstra , me and my dad both leaving you on mobile and internet after this experience ... That's about $300 per month combined because you made it so hard to cancel a $40 plan for a dead person
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Porteli
(@Porteli2) reported
@Telstra Im with Telstra and i just read this tweet after my internet cut out so much for "Australia's best network.
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Bogues Ⓥ 🌱
(@bogues2zoners) reported
My home internet with telstra indefinitely. Paid them $1200 a year for however ******** long. But they wouldn't supply me with the infrastructure to pay for their service. Now they're stooged me on my Kayo and wasted precious hours of my weekend time with my family. ********.
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Adam Busby
(@Adam_R_Busby) reported
How can it be so hard to cancel a dead persons mobile phone account ffs @Telstra too busy trying to offer alternative services. Mum is dead and we want to cancel her mobile account and told them this. ********* service, just deplorable in the circumstances of a loved one dying
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marcus kelson
(@marcuskelson) reported
Well I’ve got to the bottom of the problem with my computer - the wi-fi stopped working so a bloke is coming to fix it on Monday … in the meantime Telstra has booted the router or something so l can sort of work on some stuff at some point, which would be nice :)