Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 11/21/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • HilmyAsjad Asjad Hilmy (@HilmyAsjad) reported from Melbourne, State of Victoria

    Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?

  • Rachelmor94 Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria

    @Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.

  • AssExtranious Dr. A. (@AssExtranious) reported from Melbourne, State of Victoria

    @Telstra Why don’t you concentrate on making your network operate.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening

  • krjmurphy kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria

    Is there an internet problem in #boxhill @Telstra

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • ianfarrow 𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported from Melbourne, State of Victoria

    @MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • MarshallMoore75 Marshall Moore (@MarshallMoore75) reported from Melbourne, State of Victoria

    Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please

  • norbert_bek Norbert Bek (@norbert_bek) reported from Melbourne, State of Victoria

    @Telstra Hey @Telstra stop being a smart *** and focus on getting your customer service right 🤙

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    @Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".

  • billiebozinis Bill Bozinis (@billiebozinis) reported from Melbourne, State of Victoria

    @Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??

  • MsJmaid 𝘑𝘰𝘢𝘯𝘯𝘢 (@MsJmaid) reported from Melbourne, State of Victoria

    @Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.

  • JohnBilling3199 John Billing (@JohnBilling3199) reported from Melbourne, State of Victoria

    @Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PlatypusDisco DiscoPlatypus (@PlatypusDisco) reported

    @Telstra Thank you Vicki. I believe a fault has been raised and someone will reach out. Same as what occurred last month. I can't seem to express to your people how often this happens though. Just last month a service man "fixed" it. It tests my patience lol.

  • CorinnaWho CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, State of Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • rockybalbowie Tom (@rockybalbowie) reported

    @Telstra Have contacted the TIO. Maybe they will help me. 20 year customer.

  • sparamag Sandy Paramaguru (@sparamag) reported

    @AusTeslaOwners I have been using forward and back summon every day to move my car in and out of very narrow garage for last 2.5 years. It had worked every time, using multiple versions of car and App SW. Car is normally connected to home wifi and my app is using Telstra network.

  • dollee_elle Dollee (@dollee_elle) reported

    @TPG_Telecom NEVER works & is completely unreliable - recommend you go elsewhere. You can’t contact them. At least Telstra has a 24/7 customer service contact - TPG doesn’t!!! #Fail #TPG #TPGNeverWorks

  • wendyemily2 wendyemily (@wendyemily2) reported

    @LesStonehouse Indue card for everyone on pensions etc. cut Medicare Sell the NBN to Telstra Give more money to private schools & churches Review everyone on NDIS & cut funding to as many as possible. The list will be long but u can bet it won’t be good for us poor people!

  • GGandjmobile g Sullivan (@GGandjmobile) reported

    @HoolyMcg Telstra another huge fail Paid millions for Trading Post Lost the ISP business Lost Land Lines Lost Australian Call Centres Lost Email Lost Text Morons

  • thefrankreport Francis (@thefrankreport) reported

    @CorinnaWho Don’t know about them .. can tell you I recently switched to @moosemobileau from Telstra and all has been just fine. They use Optus network so pretty good coverage and sensational value with mobile month to month plans.

  • Dee66699 Dee (@Dee66699) reported

    @Telstra @jai_music I've had no mobile service all day. With MATE but they use Telstra.

  • markburrows74 Mark Burrows (@markburrows74) reported

    @Telstra How do I get some support? Can’t log in to my Telstra and your phone line hangs up on me when I call? Trying to get an aged pensioners account sorted. He’s being overcharged for NBN plan. 200 gig for $80 when you offer unlimited for same.