Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
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kieran murphy
(@krjmurphy) reported
from
Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jared Quinert
(@xflibble) reported
Awesome @telstra help. Click the 'Get Help' tab, then the blue message icon. Have chatbot fail to help you, then chatbot says, "If you need help, send us a message through the My Telstra app. Do this by tapping the 'Get Help' tab then the blue message icon." Fail.
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Sarah Bentley
(@Sarah94496105) reported
@Telstra pls help me I’ve tried twice with your online chats and spent over 2 hours trying to become a customer. I don’t have time for this, can someone help me quickly?
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mike.
(@m1ke7asker) reported
@Telstra It came good, then dropped out again between 11-5ish yesterday. Couldn’t find anything on the outages page yesterday. See if it happens again.. never had a problem before. Odd
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Colin Hempel
(@ColsMako) reported
@Telstra @andy_penn why do you constantly drive customers away. I don’t want a text message that can’t help me. I want to talk to you
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Ravi
(@Ravi46178913) reported
@Telstra how long does it take to help a user, I’m trying to resolve my dropouts since 3-4 months now. Absolutely no help or support. Provided so far, except connection checks
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Ben Preece
(@Ben_Preece) reported
I could write a book about the secrets I’ve learnt about @Telstra “customer service” in the last 12 months - at what points they purposefully cut you off after waiting in the queue etc. ATM on hour two of trying to sort an issue and could have that book written by now.
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4boat
(@4Boat) reported
I made my first Dial Before You Dig request last night. Within half an hour I had 8 detailed responses, with maps, from different agencies, to help me Not Die. And a form from Telstra to apply for an account with them because I need to pay for that information.
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Deb B
(@debkev62) reported
@Telstra I can just imagine how long your Telstra Chet would run for whilst trying to get that credit applied to your bill. Telstra stands for ZERO customer service. Don’t be fooled people. Buy your phone elsewhere.
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Colin Hempel
(@ColsMako) reported
@Telstra @andy_penn its ironic you are largely a phone company but refuse to use them yourselves Is that in case you need your own help line
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Russell Egan
(@RussellEgan) reported
@NBN_Australia The NBN is back on, my issues are with @telstra 's support.