Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
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Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Evan King-Macskasy - Proud Cave Dweller
(@EMacskasy) reported
My Telco is Aussie Broadband. I switched to them after a year of absolute frustration with Telstra & their incredibly useless call centre service (badly trained overseas people). Aussie has been great. Australian call centres, good speeds, good service. Now I found out that
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Anthony Eales
(@ants000) reported
@Telstra Yeah pretty much like the speeds in the screenshot all the time. There might be a slight improvement in speeds between midnight and 5am however. Which indicates to me the network is overloaded.
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#FreeAssange
(@CabaiPanas) reported
@flexibledragnet @JonDeeOz @Telstra Then don't order from a company that provides phone support. Call centres can't go searching through all the accounts with the same name. They search on name and dob. That's how they protect other people's privacy.
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GLM Spec
(@YoSpecc) reported
@GritfoxPriv @Telstra Can’t believe I switched to Optus when the floods happened cause internet was down for 2 weeks, they have my info now, let’s just hope I’m one of the lucky ones who dosent get it released
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sjynxs
(@sjynxs) reported
@cozyjozie @qaasty Idk could just be the area your in, with high usage but everyone whos with them has told me it’s been ****. Telstra is usually the best option
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💉💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
@BenjamasM @davidbewart @Optus Having felt ripped off and hassled by Telstra and received shocking customer "service" from Vodafone I am not sure where to go now
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Gavin - (mostly made of dihydrogen monoxide)
(@buzzpuppy) reported
@NoFunBrown The thing is, it’s my backup account in case Telstra has a failure/outage. And the “Plan B” is what’s giving me the issue
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David P
(@David_Paul_B) reported
@joshgnosis Hmm. I am expecting a further follow-up : “Optus is right in what they say. Was most sophisticated attack in history. They is excellent security. Could never be hacked again by normal human. Much easier to hack Telstra, Vodafone. Will do soon. Optus impossible to hack now”
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Aussie who is not a rhino
(@BadCustSvc101) reported
@tagwacheit @ClareONeilMP LOL, Telstra's not going to accept a hand delivered, paper credit check when one's applying to it for service. Nor is your bank for your refi. Nor are most employers in fact.
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🍋🐝Lemon of Death and Destruction
(@MsAzraelAbaddon) reported
@Telstra Optus hasn't got any of my documents stored so I'll stay with that plan even tho it's bad value only 20gb data for 65 dollars, I don't want to give my Id to anyone in light of what's happening