Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bay, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sunderland Bay, State of Victoria
Latest outage, problems and issue reports in Sunderland Bay and nearby locations:
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
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Melanie Raymond
(@Mel_Raymond1) reported
from
Melbourne, State of Victoria
@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
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Sean McNerney
(@SeanMcMM) reported
from
Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Stowie
(@Stowie16) reported
@Telstra any chance i can get some proper customer service for once? tired of getting no help and spending hours on the phone. promises not kept. No one in Australia accountable.
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Telcoin Bull $Tel
(@Telcoin_Bull) reported
@SadafJadran @Telstra I can’t believe I joined up with them, I thought I would get premium service however; it ended up being dog ****. Can’t wait until I am free to leave.
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bullishforcrypto
(@ziltwit) reported
@SadafJadran @Telstra Wait for, staff unavailable to assist, in lockdown, please press 5 to pay bill or hang up
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Sadaf Jadran
(@SadafJadran) reported
Hey @Telstra I just wasted 115 mins on the phone with your consultant who wouldn’t give me his staff ID and ended the conversation with “I am hanging up on you”. Please, get in my dms ASAP. Drafting a complaint for your HORRIFIC customer service and experience overall.
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Connor MacManus
(@astlanferuci) reported
like please each time im on the phone w telstra (work related) im om for at least an hour snd get transferred and put on hold multiple times amd i just..... im. so. tired guys pls help a homie out
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Ripened2Perfection
(@Ripened2Perfect) reported
@Telstra How can you battle a giant techo company who are happy to be #Telstra destroying home businesses and working/learning from home #Telstra riddled with black spots mobile internet coverage! Just do not give a toss but harass about $$$. 4 months pleading for help ignored.
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Sou
(@Sou_HotWhopper) reported
@belle_smells @Telstra @Optus Well, I got AZ and I'm with Optus, if that helps. Problem is I still can't get 5G here. (TBF, I don't think Pfizer/Telstra would give me 5G here, either.)
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silf
(@silfe112) reported
@Telstra cant connect to internet service after yesterdays scheduled maintenance 24 hours later, outages not reported in area too.
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tedtalksmacro
(@tedtalksmacro) reported
@_SMFX_ Damn @Telstra
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Grant Haffenden
(@Haff911) reported
@Telstra Hi - 14 victor rd glen iris - internet down again. Will try to call, again, to get rectified, but will also go to telecommunications ombudsman. Appalling