Telstra

Telstra Outage Report in Sunderland Bay, Bass Coast, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sunderland Bay, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sunderland Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sunderland Bay, Bass Coast, State of Victoria 11/20/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sunderland Bay, Bass Coast, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sunderland Bay, State of Victoria

Latest outage, problems and issue reports in Sunderland Bay and nearby locations:

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • Stacey_Murray_ Stacey Murray (@Stacey_Murray_) reported from Melbourne, State of Victoria

    @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

  • DanRobMat Daniel Matthews (@DanRobMat) reported from Melbourne, State of Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • NickIvaninMelb Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, State of Victoria

    Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…

  • davesayys Dave (@davesayys) reported from Melbourne, State of Victoria

    @anderlols Check out Boost Mobile, they run on the full Telstra network

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    There’s customer service at Telstra anymore people should not have book

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • dagavah (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, State of Victoria

    Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

  • MervtheMonster Paul (@MervtheMonster) reported from Melbourne, State of Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • meholt not your real Dad (@meholt) reported from Melbourne, State of Victoria

    @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • sueroberts7 Sue Roberts (@sueroberts7) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SixDieter Dieter (@SixDieter) reported

    @GladysB You are a good reason to never join Optus. I’ll stay with Telstra.

  • DigitalSparky Matt Spurrier (@DigitalSparky) reported

    @MishManners @NBN_Australia This is a simple one: the lib govt fecked it up by forcing fttn and fttc into the picture to please their Telstra mates. If it were a majority fibre network we'd have far less latency. The issue here isn't bandwidth (though in a lot of cases it is), but latency.

  • RealMattStedman Matt Stedman (@RealMattStedman) reported

    Hey @Telstra thanks for fixing the Velocity. Oh hang on... 6 hours later and it’s dead again… frustrating!!!

  • marbledspout Felicity Waters (@marbledspout) reported

    @Telstra I can tweet from McDonalds. I can not access Google or links in Tweets. I can not text or call either. I'll resume trouble shooting tomorrow. Thanks for help today. Much appreciate.

  • MarkDav28417535 Mark (@MarkDav28417535) reported

    TELSTRA The worst telco in the world. Now we are being told it will be another 12 days without the internet. What could possibly take that long to fix ? This is 2022 you are kidding me. I blame Abbott, Turnbull and his mates. Hard to work from home.

  • Rob2563 Robstar (@Rob2563) reported

    Why would anyone have a landline with @Telstra ? My home office has 80% of calls from robots every day. What a waste of time and a **** service. I turn the volume down and divert to my mobile which marks as spam (learn from that Telstra)

  • ClaytonClent Clayton Clent (@ClaytonClent) reported

    Hi @telstra Have received text messages notifying me of emails re 2 step verification. Have not received any of these emails. Have been unable to login to mytelstra for months.

  • Rob2563 Robstar (@Rob2563) reported

    @Collyneben @Telstra Yes it is. Just like buying a car that doesn't work and parking it in the garage lol 🙃

  • Mikenicholls88 Mike Nicholls (@Mikenicholls88) reported

    Anyone having trouble with Telstra 5G or Google pixel 6 & data connectivity? Seem to be having all sorts of connection issues this week

  • Rob2563 Robstar (@Rob2563) reported

    @Collyneben @Telstra Line with the NBN. Yup, I'm about to kill the entire service off. No chance I'm filling out 50 forms a day for Telstra