Telstra

Telstra Outage Report in Tweed Heads, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Tweed Heads, Tweed, State of New South Wales 08/12/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Phone
AustraliaGold Coast Phone
AustraliaGold Coast Phone
AustraliaGold Coast Wi-fi
AustraliaGold Coast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • Cam178 Cammy ❌⭐⭐⭐ #MAGA🇦🇺🇺🇲 (@Cam178) reported from Tweed Heads, State of New South Wales

    The harder the question the more likely they are to hang up on you #auspoI #telstra #AGL

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bsingharora bsingharora (@bsingharora) reported

    @Telstra how about investing in some real technical support? Automation can't be the only answer. I've waited 30 minutes on chat with no response, no one even reading my messages

  • KaeCass Kalene Cassie (@KaeCass) reported

    @Telstra Thanks Tori. My point is that when we have NO options of communication, and have spent a HUGE amount of money ourselves to get SOMETHING, we need @Telstra to address an outage quickly. Still nothing. It has been 4 days. We have NO phone or internet. ZERO

  • MichaelJSpry The Environmentalist (@MichaelJSpry) reported

    @Telstra **** you bullshit vaccine promotions. We are being played people. Its not about a health order. Wake ******** up

  • BlmFacesof 💉💉spergasuarus sped 💉💉 (@BlmFacesof) reported

    @Telstra Im afraid your gonna need more then just 1 hand for the service I need

  • WheelieGoodGame WheelieGoodGames (@WheelieGoodGame) reported

    @Dizruptor1 @ReasonForBees @Telstra Research is part of my job kiddie winkle. Gauranteed I am a damn sight better at it than you. You had your "evidence"used against you and had a cry. Time to put on your big person pants and admit to the world that you're just scared. There is no shame in that.

  • CrabL0RD CrankyLizzard (@CrabL0RD) reported

    @Axman6 @kjandbob @Josieamycashman If the phone call exists there will be a record of it, and if gone through an Australian service provider such as telstra or optus then the call would have been recorded.

  • DarrenKilminst1 dAZ from Newy (@DarrenKilminst1) reported

    @WSWanderingEels @JelisaApps Never had a problem watching it through Telstra TV. Sometimes get a rare problem using the app on the phone.

  • Gazaueli Nicole Frazier (@Gazaueli) reported

    @tasha_flasha @Telstra Got one of these texts this morning too. @Telstra any way of banning this crap?

  • RobKfoury Axle (@RobKfoury) reported

    @Telstra @midii Lauren please remove the letsvaxx of my network. I don't need you to tell me to get vaxxed or not to. You're not my doctor.

  • ErinAPN1 Erin Godwin (@ErinAPN1) reported

    @Telstra Let’s talk about why we are preparing to give this to kids, but the UK won’t.... let’s talk about why Japan suspended Moderna after a number of deaths, but we have just approved it for kids. Let’s talk about medical apartheids, down and unclean, the protection of human rights.