Telstra

Telstra Outage Report in Tweed Heads, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Tweed Heads, Tweed, State of New South Wales 02/27/2024 03:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent Telstra outage reports came from the following cities: Gold Coast and Piggabeen.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Phone
AustraliaPiggabeen Phone
AustraliaPiggabeen Phone
AustraliaGold Coast Phone
AustraliaGold Coast Total Blackout

Community Discussion

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Telstra Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

  • PaulWillo62 Paul (@PaulWillo62) reported from Gold Coast, State of Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • Debi98489370 Debi (@Debi98489370) reported from Gold Coast, State of Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra help please

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Martint672 Maartin (@Martint672) reported

    @JakeLapham @SpotifyCares Apparently a lot of Telstra users are facing this problem. Are you also with telstra?

  • ChrisMc75762251 Chris (Mac) McKay (@ChrisMc75762251) reported

    @andy_penn Mr Penn have you reviewed how many complaints there are against Telstra there are here? No didn't think so it is time for you to resign and leave. Maybe a petition will help "Fire Penn Now" I'll give it a shot

  • BersHurbis Bers Hurbis (@BersHurbis) reported

    @treen_sy @SpotifyStatus @SpotifyCares What service provider are you with? The same issue is happening for me - works normally on wifi but not 5G/4G or 3G, I’m with Telstra.

  • hgo7627 HG (@hgo7627) reported

    @Telstra I’ve had 26 interactions with them and all you get are platitudes about working hard, yes it’s frustrating, etc. I bet if it was for a big business, there would be significant effort. Victorians have weathered a terrible storm and now this for some is devastating.

  • THESHYSZN ShySZN (@THESHYSZN) reported

    ******* TELSTRA PULLED OUR 5G NETWORK SO WE'RE STUCK ON THEIR NORMAL NETWORK WHICH IS DOGSHIT

  • kirisviel kiri (キリ)🍮@知らない (@kirisviel) reported

    @yaakov_h @Telstra Simplify for them, not for you. Less offerings to keep track of, and well if you don’t like it too bad. 🙃

  • ChrisMc75762251 Chris (Mac) McKay (@ChrisMc75762251) reported

    @Telstra The last hand I'd want to get help from would be Telstra. I get better technical advice from K-Mart than your shower of ****. Your staff are lacking in everything. After 30 years I'm changing to Aussie Broadband you too can change it is only a call away

  • OzzieoftheNorth Aussie of the North (@OzzieoftheNorth) reported

    @dickiestarkey @SpotifyCares I’m also having the same issue. I’m on Telstra. Fine on wifi but as soon as it’s on 4G, the songs grey out

  • isaacinsoll Isaac Insoll (@isaacinsoll) reported

    @riffwithbiff I’m having the same problem and Telstra support are useless

  • ramnijhawan Ram Nijhawan (@ramnijhawan) reported

    @Telstra All I have been struggling with Telstra is to have number working since 5th December. Telstra ported in, disconnected from other carrier bit have not connected our number to Telstra network. 8 days no one has taken ownership & sorted out while we suffer badly.