Telstra Outage Report in Tweed Heads, Tweed, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Tweed Heads, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Tweed Heads, Tweed, State of New South Wales
The most recent Telstra outage reports came from the following cities: Gold Coast.
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Community Discussion
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Telstra Issues Reports Near Tweed Heads, State of New South Wales
Latest outage, problems and issue reports in Tweed Heads and nearby locations:
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Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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David Brown (@db0984) reported from Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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Julia (@JuliaBTempler) reported from Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
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Jason (@RaiZdbyDINGOES) reported from Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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sworks (@sworks262) reported from Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rony Chowdhury (@rony0657) reported
@Telstra Area listed don't have any interruptions and also tried troubleshooting. The problem is I can see only 1-2 network bars and the calls are very poor or connection drops off. Because of poor connectivity the internet is bad as well.
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Mr Genghis (@BackhandFrenzy) reported
@Telstra @kiss No thanks. Crap band 40 years past their prime. Kind of like going to watch a bunch of dudes who peaked in high school.
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🤚 Adarsh E Devaraj 🤚 (@adarshdevaraj) reported
@deerao And I hope you are aware that the first call was made over 'Modi' Telstra Network? Very soon someone will claim this as one of his Bachpan ka achievements! Crocodile, cheewala blah blah...
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McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria
@_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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dystopic.me (@DystopicMe) reported
@suzanne_cass @KaurnaCopia Man that sux. I only had to buy the 'pack' once, from then I just pay online? Seems stupid they have that stipulation, the carrier is still Telstra.🙄🤔
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Sara Andersen (@s2andersen) reported
Hey @Telstra not impressed with your support via message (through your app). Lengthy delays in responding, having to repeat my issue and no solution. Do better.
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Queen NomNom De Plume (@stinginthetail) reported
Dear @Telstra, we thought nobody could be as unremittingly bad as your Phillippines Call Centres - but your budget Indian one is worse. "Call us back" but it dumps my call cos yr not taking calls?? WTAF? Worst customer service in World? Nearly there.
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Katoomba Financial Review (@KatoombaReview) reported
@JoshFrydenberg No, it is not. He undermined public health, education, industrial relations, sold us out to fossil fuel companies, gave us the spurious culture wars, took us to war on a lie, failed to build and sold off infrastructure (Telstra). He was and is a mean and nasty little ****
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McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria
@_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.
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djr4655 (@djr4655) reported
I was with Boost but the coverage was poor. Too much traffic. Telstra cut the free AFL live too. Now back with Amaysim which is a big improvement.