Telstra

Telstra Outage Report in Tweed Heads, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Tweed Heads, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tweed Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Tweed Heads, Tweed, State of New South Wales 03/17/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WTFIsGo47562610 WTF Is Going On? (@WTFIsGo47562610) reported

    @Telstra See everyone.This is what I mean. It's a trick. You DM them and then go around in circles. I've given him my never and he can't even do the decent thing and ring to get details. I've experienced at least a dozen useless realtors people. If he doesn't call. Just call me.

  • AlMacca84 Alex Macdonald (@AlMacca84) reported

    @MrTVAus You used to be able to watch all games on the Telstra app if you were a Telstra customer then they removed it. Hope they bring that back.

  • lucjai Luc Jay (@lucjai) reported

    @miley_virus69 @AFL @Telstra I just know right away all the comments would be full of that ****.

  • wheels002 Kerrie B (@wheels002) reported

    Wondering if my Telstra NBN will cut out during the service.

  • developit Frances (@developit) reported

    @_Just I’ve found it hard to find an Esim for the US that will let me make calls, they seem to be data only. So might switch the Telstra one to Esim and just get a normal one for US. Not as simple as it could have been but not a bad solution

  • Justy2285 Justin (@Justy2285) reported

    @AFL @Telstra Lol love how these artists get a chance to promote themselves and all the butt hurt people in here going "who" if it's not AC/DC, Bon Jovi and all that other pop crap that has been ***** for the past 30 or so years every day on the radio they cry.

  • na_mor0 RoMo (roman) (@na_mor0) reported

    @Telstra You’re really clutching Winona. Did I need so get granuler more or do you want to keep flexing the frivolous marketing names of the service telstra offers through an iOS application? I had to go though sales via phone to find someone that could comprehend the issue. It’s done.

  • Rawalak_Farms Michael Hughes (@Rawalak_Farms) reported

    @Telstra Telstra has extracted more than a lifetime of my energy and time complaining about your service. I have nothing more to give.....

  • Rawalak_Farms Michael Hughes (@Rawalak_Farms) reported

    @cottonfarmgirl @paperball Similar here. Or have no reception, take one step sideways and then have reception again!! Service from Telstra is really dropping off in regional Australia.....

  • jezryan21 J🔴⚫ (@jezryan21) reported

    @AFL @Telstra Damn I must be old, I have absolutely no idea who that is👴