Telstra Outage in Tweed Heads, Tweed, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 No problems detected at Telstra

Telstra problems in the last 24 hours in Tweed Heads, State of New South Wales

Telstra Outage Chart in Tweed Heads, Tweed, State of New South Wales

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(50.15%)
Phone
(34.53%)
E-mail
(5.41%)
Wi-fi
(5.41%)
Total Blackout
(3.00%)
TV
(1.50%)

Telstra Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent outage reports and issues originated from Gold Coast and Currumbin.

Gold Coast E-mail
Gold Coast Internet
Gold Coast Phone
Gold Coast Phone
Gold Coast Phone
Currumbin Phone

Telstra in Tweed Heads, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:
  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • RonJanjua Ron Janjua (@RonJanjua) reported from Gold Coast, State of Queensland

    @Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.

  • BBreggie REGINA SORENSEN (@BBreggie) reported from Gold Coast, State of Queensland

    @Telstra I’ve done everything and it’s not working

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • StevePAustin Steve Austin (@StevePAustin) reported from Gold Coast, State of Queensland

    @Telstra Had the worst experience with my house move with you. One shambles after another. Finally sorted broadband after a month and tonight you’ve managed to mess up my Foxtel services. Now I find I can’t get support til tomorrow morning. Fantastic. 😡😤

  • JanetGoss JG (@JanetGoss) reported from Tweed Heads, State of New South Wales

    @mogg67 @Telstra Yes. Land line not working. I'm going to flick Telstra.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @jindivik @Telstra Yes. Ages ago. The problems have been worse since.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @darren_gilmore @Telstra Well they've given me bullshit on and off for years. It's such bad service. I want to disconnect the lot.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @therealvstar @Telstra Yep Foxtel is crap now too. I like Netflix.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    So @Telstra support tells us we need to go into a Telstra shop and Telstra shop says we need go to Telstra Support. You just can't get good help these days.😖

  • fcomunoz Francisco Munoz A (@fcomunoz) reported from Gold Coast, State of Queensland

    @Telstra Thanks but all useless. Unable to call other cell phones at Telstra network and your systems says no outage. All calls fails

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    I am not complaining, I use to own a Telstra pocket message service, they they defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages. (word corrected)

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    I am not complaining, I use to own a Telstra pocket message service, but the defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages.

  • jakecarroII Jake (@jakecarroII) reported from Gold Coast, State of Queensland

    @FiiSHED_ @Mac_is_trash @Telstra When I said multi GB I meant gigabyte not gigabit that’s what I was referraing too haha. My bad with wording. In the workshop I was at they reckon up to 10GB/sec

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Matthew I’ve been on your 24x7 chat all night and your social media team have failed to resolve the Enquiry, so not sure how you can help.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra I have never been given a fault report

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra I been paying for my internet for 18 months and it has never worked and when it does it’s very slow and has interfered with my business. I have called about the problem several times. Now all I get is would you like to disconnect.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    So I call @Telstra twice in the last 2 weeks with internet problems and they keep asking would I like to disconnect the service and go elsewhere instead of helping. Great customer service 🙄

  • CathMayorMayNot Cathy U’Ren (@CathMayorMayNot) reported from Gold Coast, State of Queensland

    @Telstra my business phones are diverting to a mobile phone number that we have asked you to remove multiple times. That Mobike is overseas. Your support line says 20 minute wait. My customers cannot call me. We need help NOW.

  • XavierZymantas Xavier Zymantas (@XavierZymantas) reported from Gold Coast, State of Queensland

    @Telstra_EntGovt I’ve never seen anyone smile while using #Telstra Calling.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @PrincessPark7 @Telstra Do you have it yet? We've had nothing but problems since it went in.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @PrincessPark7 @Telstra I waited 3.5 hours for them to turn up today. They didn't come. Apparently fixed the problem out on the street. Noone told me til I rang them. Not happy Jan!

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @paulcaruso2 @Telstra I know. I'm waiting for them atm. Ever since they rolled out the NBN it's been shit. Drops in and out all the time.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    Faaaaaaaark! Life was so much easier without the internet! Technician coming tomorrow for temporary patchup. Telstra is shit.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    About to commence a worthless conversation with some poor soul @telstra Internet dropping in and out always. Sigh. FIX IT!!!!

  • jaypride3 j (@jaypride3) reported from Gold Coast, State of Queensland

    @Telstra internet connection is down, no reported outages on your outages page - this happens at least 3-4 times a week. customer service had an obscene quoted wait time. any news on outages in Runaway Bay?

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @R_Anthony_Lee @Telstra Ours has been horrible since day 1. 12+ months now.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @bimmyjartel @iiNet We've always had issues here with Telstra. They use old equipment, therefore it constantly fails. I wish you luck too.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    Telstra admitted to modem issue. Fixed..... til next time.......sigh!

  • snoopybaker Stefanie Baker (@snoopybaker) reported from Gold Coast, State of Queensland

    @telstra day 5 of no cable internet at Labrador 4215. Outage page says there is a problem with the nbn network. But I’m not on nbn. What gives?

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Telstra this is time spend calling your customer service centre.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Telstra our two year contract finished at the beginning of 2018, we notified you that we were changing service providers but you continue to bill us for a service we don’t need or use. After two trips to the Telstra store and numerous calls you continue to bill us. #Stop

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Willtech101 Willtech (@Willtech101) reported

    .@Centrelink Thank you for calling. With the problems with your phone system over the past week I am hesitant to blame @Telstra for the telephony issues today but there have been some call dropouts. @Telstra I pay top dollar for my phone service and I expect it to *always* work.

  • OzBanner Ciarán Nagle (@OzBanner) reported

    Hey @andy_penn my MnLaw still is without @Telstra phone. It's 11am and she has not received a courtesy call with an update on this never-ending drama which you should stop apologising for....

  • bellinghamlane 💧 Bellingham Lane ❤️🌈 (@bellinghamlane) reported

    The legend (told to me by many a Telstra support person) tells that they have the magically ability to restore internet, fix phone lines

  • bellinghamlane 💧 Bellingham Lane ❤️🌈 (@bellinghamlane) reported

    There is a legend oft heard of - Telstra Technician. More elusive than the tooth fairy, I keep getting told one is coming, I sit and wait, three times now...but alas they never appear....

  • KateLimon9 Kate Limon (@KateLimon9) reported

    @JJHunto @Telstra That’s awful! Something obviously needs to change.

  • CooperHoole cooper hoole (@CooperHoole) reported

    @Telstra We are having trouble transferring our account and every one we ask doesn’t fix anything

  • triggach char (@triggach) reported

    @Telstra They told my dad to reset the internet box and same thing happened, were also now having issues with our t box where it isn’t loading and is spinning the Telstra ‘T’ at the beginning without loading to the apps

  • triggach char (@triggach) reported

    @Telstra We called them yesterday they couldn’t figure out the issues.

  • JasonSyred Jason Syred (@JasonSyred) reported

    @photobycw @kitternet Same in nth Kellerberrin Craig cell fi full signal but can’t look at load net or make a call 😡very placid but by shit I could smash something! @Telstra

  • li_dpq 🌺 (@li_dpq) reported

    SIM only plan on Boost (using Telstra's network) 45GB for $20 a month. Me currently paying $60 for 60GB on Telstra. Bruv I am a true mug.