Telstra

Telstra Outage in Tweed Heads, Tweed, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Tweed Heads, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Tweed Heads and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Tweed Heads, Tweed, State of New South Wales 10/02/2022 22:40

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Most Reported Problems:

  • Internet 61.18% Internet
  • Phone 18.37% Phone
  • Wi-fi 9.69% Wi-fi
  • E-mail 6.57% E-mail
  • Total Blackout 2.34% Total Blackout
  • TV 1.84% TV

Telstra Outage Map Near Tweed Heads, Tweed, State of New South Wales

The most recent outage reports and issues originated from Gold Coast, Upper Tallebudgera and Tweed Heads.

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AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaUpper Tallebudgera Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet

Telstra in Tweed Heads, State of New South Wales Comments

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Telstra Issues Reports Near Tweed Heads, State of New South Wales

Latest outage, problems and issue reports in Tweed Heads and nearby locations:
  • sacarlin48 Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, State of Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • MungoGOAG Liam Morrow (@MungoGOAG) reported from Gold Coast, State of Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

  • MainBeachMick Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, State of Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • RochyKate Kate Roberts (@RochyKate) reported

    Hey @Telstra why is it so hard to find a phone number for you to talk to a real person about a technical issue? Issue with my internet, so doing it online not easy. Using my @VodafoneAU phone for this tweet. Maybe I'll just swap internet over to another provider.

  • PaulaBoardman Paula Boardman (@PaulaBoardman) reported

    @annaspargoryan As someone who worked adjacently to telstra, we would always advise people with problems like this to go to the TIO. They usually have it sorted within 2 weeks.

  • NicDaisyG Nicole Daisy (@NicDaisyG) reported

    @Telstra Thanks for your help Lauren. I have messaged you. Unfortunately after an hour on the Telstra chat messaging service they still won’t give me a reference number. Hope we can rectify.

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @JasonofSyd @RavenZech2 Optus is a lot better than Telstra I've complained about service to both & Telstra is like talking to a brick wall, too thick to be able to get through #arrogant

  • jiwooo65376357 jiwoo o (@jiwooo65376357) reported

    Telstra is probably the worst Australian service ever because they don't care about putting more effort in customer service. @Telstra

  • speechwoman Cᴀʀᴏʟɪɴᴇ Bᴏᴡᴇɴ 🇦🇺🇳🇿🙃🌸 (@speechwoman) reported

    @Telstra Actually, I just remembered I had fuether discussion with Telstra tech support people when NBN became available in our area.

  • jamesgiff2009 jamesgiff2009 (@jamesgiff2009) reported

    @dazngroup Contacted before and advised on the issues of playing back content via the DAZN app and I am based in Australia Here is Australia I use Telstra which is a premium provider with download speed of 107.5 Cannot watch content back but no issues with Kayo, Fite etc

  • andrewl5059 Andrew Deakin (@andrewl5059) reported

    The @Telstra app & general retail service is exceptionally unhelpful - treats me as a business, despite always being a residential user, & fails to respond when change requested.

  • MR0808 Mark with a k (@MR0808) reported

    @timrosen35 @Optus Yes, my wife used to get cut off when we were on the phone (she was Optus). We're both on Telstra now and there are no issues at all now.

  • FionaLakeAus Fiona Lake (@FionaLakeAus) reported

    @Telstra Excellent change, win/win from absolutely every angle, having call centre jobs located in genuinely regional locations - regional Aus $ injection, society benefits, higher customer satisfaction. Fingers crossed @Qantas follows suit as O/S call centres also infuriating. @VicBStard