Telstra

Telstra Outage Report in Bilpin, Hawkesbury, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Bilpin, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bilpin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Bilpin, Hawkesbury, State of New South Wales 01/26/2026 21:05

January 26: Problems at Telstra

Telstra is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Bilpin, State of New South Wales

Latest outage, problems and issue reports in Bilpin and nearby locations:

  • SMSFCoach Liam Shorte (@SMSFCoach) reported from Kurrajong Heights, State of New South Wales

    @psimpsonmorgan The choice being to go down like Kodak sticking to film or adapt like Telstra is from fixed line to 5G

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • cuncunaamirilla daniela monardes (@cuncunaamirilla) reported

    @Telstra your customer service is terrible .. 48 hrs in a chat and still 9 days without internet...

  • jasethain Jason Thain (@jasethain) reported

    @Telstra have tried to contact Telstra for a range of issues over the few months. Have not been able to speak to one person!

  • Zoldar BizzDesign (@Zoldar) reported

    @NickyVeitch @Telstra @NBN_Australia You are on the best system already, why are you trying to change, they just changed coaxial cable over to NBN, my speed went from 145Mbps to 98Mbps, so they refund me $20 a month as I lost speed and they could not fix lol. Win for me I think.

  • WindsorAdele Adele Windsor (@WindsorAdele) reported

    @Telstra @jaiallison I have the same issue. It's been 26 hours and I can't purchase Internet. Now it's going to take another 3 days to verify whether the premises are NBN ready. If this were a joke it would be funny, but it isn't. Do you have humans to speak with?

  • Briee_elle ☆*Bri🦊🐾 (@Briee_elle) reported

    @Telstra stop dodging the question, I am directly asking you to send a trained technician to my house to check the condition of the wires and solve what's causing our 0.1 mbps Internet speed which has been happening for 3 days! extremely dissatisfied with your poor service

  • Briee_elle ☆*Bri🦊🐾 (@Briee_elle) reported

    @Telstra The thing you suggested only provided temporary fixes. This is a recurring issue we actually need someone to! Someone needs to properly help us. How do we request a technician to come because the online help has not been helpful?

  • ThatsSoTrinda Trinda Lee(gally) | System32 | 🏳️‍⚧️ (@ThatsSoTrinda) reported

    Hey @Telstra, what gives? I've been getting SO many spam phone calls ever since I signed up with you folks. My phone block list has never been so full. Wasn't like this when I was with @Optus

  • s2rt s2rt (@s2rt) reported

    “We understand your issue is important and would like to talk to us at this busy time. We’ve introduced another way to talk to us and make life easier for you, through self service. We’ve just sent you a [useless] link. <click> —> More quality customer BS from @Telstra

  • TweakBlue Tweak (@TweakBlue) reported

    Waited on hold with Telstra for two and a half hours today but I have to go to work now :/ I've also been in their support page since last night without reply. Cool

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported

    On hold with @telstra call centre for 20th time in 6 weeks. Internet still not fixed. Everytime you phone, you start at the bottom again. Impossible to contact someone who actually fixes the problem.