Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
Hopefully this @Telstra outage will be fixed faster than the last one which ran for 7.5 days.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@jendudley @Telstra I am getting a solid 48Mbps down on my 50/20 service. I don't generally miss the 104Mbps I got on Telstra cable except when kids are streaming and I want to as well. If I get even 80Mbps down out of a 100/40 service, I doubt I will miss the 20Mbps - and will enjoy the upstream.
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
Up 5 minutes... down 20 minutes... all day every day... @telstra the releasing internet connections in small doses... 3rd world country Australia
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
Here we go again, yet another WAN outage not two weeks after the last one. Thanks @Telstra
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
@Telstra back at it! Making another attempt at the outage record. Lets see how this one plays out!
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Deborah Kent
(@DeborahKent10) reported
from
Sydney, State of New South Wales
@JBSFinancialJB @NBN_Australia @Telstra sure was looked like I had a mailware problem 🙄
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James Fridley
(@fridley) reported
from
Sydney, State of New South Wales
Ah #Telstra... What an absolutely "amazing" place. Backup 4g wasn't working consistently, apparently 5g network speeds "can't be guaranteed" so after buying the Nighthawk M2 (4g), told it would work with the sim card from the backup ******, of course I find out it does not 😡😠🤬
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
Hey @Telstra get your ******* shit together! One would think im living on the south pole and not in central Sydney with the crappy internet you provide!!!
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
@Telstra If you could just fix your internet coverage in central sydney instead of selling gimmicks... that would be so much more helpful. Again... no internet... queens park... on and off for weeks.
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Callie 🐝 🌻
(@Ms_Callie_B) reported
from
Sydney, State of New South Wales
@JasonMorrisonAU @NBN_Australia Pathetic. Absolutely pathetic. We are going backwards at a rate of knots. And @NBN_Australia & @Telstra do not care the punishment they are doling out to individuals & businesses due to their incompetence & inability to provide a reliable service.
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
Up for 5min down for 20min... over and over all day and all night... @Telstra worst ISP in the southern hemisphere!
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
And again @Telstra internet is down... im going to call that shot out everytime now. Get your goddamn shit together! #Telstra #telstraistheworst
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Deborah Kent
(@DeborahKent10) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra Gr8 work shut down my WiFi with scare mess on my screen 2 force me 2 switch to NBN #shockingtactics no internet 😡
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Foad Fadaghi
(@foadfadaghi) reported
from
Sydney, State of New South Wales
4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
Seriously @Telstra the eSim has been out for months now and I’ve been on the phone with y’all for 40 mins now going in circles trying to ACTIVATE my eSim that they couldn’t do in the store :/ get your shit together! #ridiculous
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Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
@Telstra Premium price, budget service lately guys
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Keith Stewart
(@Jock500) reported
from
Sydney, State of New South Wales
@telstra your outage page showing an outage of the NBN in postcode 2087. Cant get any info on how long it’s expected to be down. Have tried all your websites etc. do you have any idea
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James Fridley
(@fridley) reported
from
Sydney, State of New South Wales
Bwhahaha... #Telstra support chat is hilarious. Asked me all my id information including drivers licence, then said "thanks... Just a moment". 14min of moments later with still no response to multiple "hellos" from me, it just kicked me. Feeling very supported ATM.... LOL
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@jendudley @Telstra I am a mega geek too. I generally notice bad network performance. I really hate buffering in particular. My wife complained about the NBN being slow the other day, then realised she wasn't on Wi-Fi and it was actually the Telstra 4G service having issues.
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KR Dev 🇦🇺🇳🇿
(@KRDev_) reported
from
Sydney, State of New South Wales
@Telstra yeah maybe that you have misled and scammed me over 3 times this year. Just today I have now wasted over $200 on a service that should’ve costed $2 and you still have not got this fixed. I have already started the TIO complaint
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pearl
(@pearlparky) reported
@jiangyin @Telstra She was so rude. I know she could’ve helped if she wanted. Even if she couldn’t issue the refund, she could’ve got on the phone and sorted it out.
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Prometheus
(@PrometheusAM) reported
@Telstra I just checked the complaint, you had until 5pm on November 19th to resolve this. I should let them know you have failed.
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Jo
(@JoDog) reported
@Telstra Hey Telstra, you told me to come get a new 5G phone. Problem is , still begging you to fix the black spot in my area that leaves many of us with 3G and 1bar reception at best or nothing making calls impossible unless I drive out of area. Mosman Park- 12km from CBD. You won’t help
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Sue Weber
(@Sue_Weber) reported
@Telstra Think it is this one but who knows? I never get answers Complaints number reference 02033720
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Vine Psychic Reading
(@VinePsychic) reported
cont. for #Melbourne psychic reading client: I'm aware a lot of Aussie businesses are also dealing with telecommunication outages essential to running a business. Because @Telstra outsourced customer service overseas they aren't able to fix outage problems. #outages #ausbiz
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Pearl
(@pearlparky) reported
@Telstra Hi Telstra, yesterday I bought a prepaid SIM with you because my local Optus network was down. I wasn’t able to activate the SIM because it kept saying there was an error. I looked at my internet banking and I’ve been charged 3 x $30 for every time I tried to activate.
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Georgina Taylor
(@gmtaylor) reported
@DebHoggoz @Telstra I just won my case against Telstra who had been billing me since March monthly for a fibre service which they cut out of the pit!
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Surf Unknown
(@SurfTurtlez) reported
@Rhein2G I don't look a day over 12 & you look like you work on the Telstra support line. We are not the same.
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Juliano Bersano
(@julianobersano) reported
@Telstra So is Twitter your best platform to solve an issue nowadays? Your automated phone support hangs up on me, no Live Chat. WTF? You're overbilling me $606 and hoping your APP will solve that? You haven't sent me anything to return my phone and self-service should help?
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Josh Croker
(@josh_croker) reported
@telstra Please sort your **** out. I have no HFC connection and I'm being ping-pong'd between your Sales team and NBN team and going nowhere in a hurry... 🤬