Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
Community Discussion
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Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night
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🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit
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Ciaran
(@ciaran82m) reported
from
Sydney, State of New South Wales
On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help
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Angus Dorney
(@dorns2) reported
from
Sydney, State of New South Wales
@boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.
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Dwayne Lawrence
(@DwayneLawrence_) reported
from
Sydney, State of New South Wales
@Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?
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alan jones #BlackLivesMatter
(@bigyahu) reported
from
Sydney, State of New South Wales
@Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?
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Alexandra Thomas
(@allytThomas) reported
from
Sydney, State of New South Wales
@tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
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Julie Snook
(@JulieSnook) reported
from
Sydney, State of New South Wales
Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.
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Diana
(@dianainoz2) reported
from
Sydney, State of New South Wales
@simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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Earl White
(@EarlWhite) reported
from
Sydney, State of New South Wales
@Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle L
(@KyleJL7) reported
@Telstra You have the number, you can look into whatever you want, if you want a laugh read the live chat where I asked what I should do when this exact thing happened, won't be holding my breath for any actual help though
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Hermann
(@HermannVespa) reported
@Telstra Yes it is. When should I expect the billing team to compensate me for the week of outage on my mobile and home 5g broadband?
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Hermann
(@HermannVespa) reported
@Telstra Wouldn’t be hard for @Telstra to credit affected accounts, of course the onus will end up with the client to chase it up. Furthermore, I’m sure that the credit will come nowhere near close to compensating for actual losses from being without service for a week.
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Chris (Mac) McKay
(@ChrisMc75762251) reported
@Telstra No Telstra said they don't know what to do next hopeless rabble of ****. I want to change to another provider but want the TIO thing completed first
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Genna Lesmond
(@just_gen) reported
@sunriseon7 is there an alternative way to enter Cash Cow, now Telstra won’t allow its customer to send Premium SMS?
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Blerchie
(@blerchie) reported
@Telstra Needing your help because I’m at my wits end. Apparently I don’t exist on Telstra’s records although I get a bill every month for my mobile device. Although I exist in the Telstra land that time forgot (Siebel System), I don’t in the current world (Console System).
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WhitehorseMusic
(@StringsHub) reported
@Ausdroid Thank you. Unfortunately, not resolved. Telstra’s customer service is a gaslighting vortex. No solid action or solutions provided. Generic copy paste answers just go on and on and on. I’ve kept a log of the comms and its criminal the amount of time wasted.
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Blerchie
(@blerchie) reported
Someone tried to fix the issue in October by cancelling the cancelled account but it hasn’t done anything. I have case numbers and customer account numbers and I just want someone at Telstra to fix this issue I’ve been struggling with for over a year with.
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imworthit
(@imworthit19) reported
@Telstra trying to communicate with your support team is like pulling teeth apparently you have no hardship options wham a person has had a death in the family and needs to cover funeral costs and needs options for their bill payment!
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WhitehorseMusic
(@StringsHub) reported
@MichaelAckland3 Still no internet. We have an escalation ref number, a complaint number but not one Telstra rep has actioned anything to help. What will you do to help a family business?