Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
@NBN_Australia Amy, thank you. But the problem is, it's Friday Peak, & @telstra can only provide a service from your NBN infrastructure. Yes all Telcos in Australia are terrible because what you have given them is terrible. This is the NBNs fault. Antiquated infrastructure from you.
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Shan
(@shanon_p) reported
from
Sydney, State of New South Wales
Had a credit promised on my @Telstra account as a resolution to a complaint. So naturally, I now need to make another complaint to get that credit applied. #justtelstrathingz
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David Simpson
(@DavidTSimpson) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Plus employee emailed me and basically said “not my problem” and that I’d have to go into the store. See my problem?
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Alistair Marshall
(@marshy1967) reported
from
Sydney, State of New South Wales
@Telstra thought your service could not get worse. Well you have managed the impossible. Truly abysmal.
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SKYLXRK.DNG
(@skylxrksays) reported
from
Sydney, State of New South Wales
Do I want to pay out $800 on my phone repayments early so I can stop struggling with the V*daf*ne network and switch back to Telstra for actual reception when and where I need it 🤨
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David Simpson
(@DavidTSimpson) reported
from
Sydney, State of New South Wales
@Telstra And now 4 days later someone is now telling me this can’t be sorted out online. I have to go into an actual store to fix my problem. Why didn’t someone tell me that the first time I spoke to a rep? Telstra you’ve wasted my time and shown how awful you are at customer service.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Telstra how incompetent can your staff be both in store and thru the message service in the app. Honestly this is why I absolutely hate dealing with them cause they don't read messages clearly and just rather give captured responses then provide actual answers!
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Andrew Cooling
(@the_cooling) reported
from
Sydney, State of New South Wales
Everytime @Telstra has an internet outage they should turn on @FOXSportsAUS for all given we can’t access #kayo
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David Simpson
(@DavidTSimpson) reported
from
Sydney, State of New South Wales
@Telstra I went into the store 2 weeks ago with the devices, the team there said they couldn’t help and put in a complaint for me and said someone would call me back. No call since then. I finally called a few days ago and was told a Telstra Plus representative would contact me.
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David Simpson
(@DavidTSimpson) reported
from
Sydney, State of New South Wales
@Telstra your system and people are so frustrating. I’ve been trying to get a replacement on a faulty product for months and everyone I contact goes “It’s not my problem, try here” resulting in me going back and forth.
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
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Pat Norman
(@pat_norman) reported
from
Sydney, State of New South Wales
@simonjourno Telstra, iPhone 12 Pro. Whatever their most expensive plan is but with some discount they were offering when the phone launches. Tbh it’s not worth the cost - 4G is still good. But doing a zoom meeting on the run with zero problems streaming and crystal clarity...pretty amazing
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@chileaus @EFTM It’s actually good value for the Telstra network plus the unlimited data banking. I noticed they stop selling the $10 per month 1G plan. My parents are still on it but looks like you can buy it as a new customer.
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melissa
(@melmuscat) reported
from
Sydney, State of New South Wales
Are @Telstra the worst provider for @NBN_Australia ?? Asking for a friend. Second night sitting here without internet. Im a teacher. I was also out for days in December whilst at home trying to conduct parent teacher interviews. Who’s going to explain to irate parents?
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Liam Shorte
(@SMSFCoach) reported
from
Kurrajong Heights, State of New South Wales
@psimpsonmorgan The choice being to go down like Kodak sticking to film or adapt like Telstra is from fixed line to 5G
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Chris
(@CeagleChris) reported
from
Sydney, State of New South Wales
@murpharoo Must be a lot of saints out there who have never adversely commented on anyone else. Give Telstra a call and try and get something fixed, you will be saying worse than silly cow
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
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Michelle MacGregor 🐀
(@ThLittleGeneral) reported
from
Sydney, State of New South Wales
Just for fun .... the “planned” outage doesn’t 4 last hours it lasts 4 days. So a town of roughly 200 people have no access to basic amenities as no access to online banking, Eftpos or getting cash out of the ATM. Pay for petrol drive 100ks to work? @Telstra #employmentkiller
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Foxtel No u r wrong.Kayo is far better and no ads. Besides if u use telstra foxtel when there is an issue foxtel says ring telstra, telstra says ring foxtel. Then when u cancel foxtel wonders why u are leaving Derh...
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all of us
(@rualre) reported
from
Sydney, State of New South Wales
Hey @Telstra it is pathetic that you cannot maintain 4G signal in the eastern suburbs line tunnel. It is 2021 ffs!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Williams
(@RyanWil62993886) reported
@RoadknightThe If you get to a supervisor, ask for a techo to visit, Telstra has altered their complaints & service Mob, under no circumstance del with the first person who comes on.
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LyndenTree63
(@LyndallCave) reported
@jackie_french_ Wish I could help. Sending thorny annoying vibes Telstra's way, so they pay attention to your case and do something soon.
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💧VeroniqueBouchamps
(@VeeVeeBooch) reported
@ALDIMobileAU Mobile phone not working. Other people, in my area, also have same problem.Tried to ring you and supposed to go through huge parade of questions- others in my house (on #Telstra), did not have this problem. Week later- #StillNothingDone
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Happy Capybara
(@CapybaraHappy) reported
@Telstra It was for a phone that has issues with mobile data. I went to a Telstra shop Saturday 23rd of July. They said it would take a couple days to arrive. Received text message Wednesday, 27th that it was in store, but I was interstate. Went today and they blamed @startrack
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Mr Blønde
(@NewNorm89) reported
@RoadknightThe @costa0070 I had a call from Telstra concerning a problem with my account. I don't have a Telstra account. I should of forwarded them onto you.
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Jackie French
(@jackie_french_) reported
If anyone can correctly guess: .how long it will take Telstra to fix our phone .how long it will take Telstra to accept there is no mobile service in this area .if Telstra will ever give a working satellite phone as promised they will have naming rights in my next book. #Telstra
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J C Francis
(@Jay_c_Francis) reported
@ActuallyAsh992 @Telstra There's never anything wrong with loving. People have good and bad experiences with companies. Can't satisfy everyone.
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Happy Capybara
(@CapybaraHappy) reported
Hey @Telstra I got a text message last week that my replacement device was ready for collection in store. Of course, when I found time to run down to the store today to collect it, it wasn't available. Why is your customer service experience so consistently below average?
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John Lindsay 💉💉💉💉
(@bigjsl) reported
@internode are still charging my dead mother for a dsl service on a line @NBN_Australia disconnected months ago. @Telstra managed to stop charging & automatically issue a refund for the pstn without being asked. Also managed to process death certificate online.
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BrownSquirrel
(@BrownSquirrel) reported
@Telstra Three calls in a row just now from different numbers purporting to be from telstra (Asian male) stating I have been hacked and how to fix it by clicking the link he wants to give me