Telstra

Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kurrajong Heights, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kurrajong Heights, Hawkesbury, State of New South Wales 12/29/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Kurrajong Heights, State of New South Wales

Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • Shivanigo Shivani Gosain (@Shivanigo) reported from Sydney, State of New South Wales

    Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The problem is we miss a contact and one of our paediatric patients has a problem.

  • boypage 𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales

    @VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra can't get a person to help me

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra They didn't admit there was a problem.

  • Themaninasuit Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales

    @Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • KathrynLouise99 KathrynLouise ✌ (@KathrynLouise99) reported from Sydney, State of New South Wales

    @GJGreenlea @Telstra What a joke! The customer service is really turning people away.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Hope it’s better than the original. My wife bought one that never worked properly. Very expensive rubbish.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • Valki19047234 Valki/ Anthony Constant 54 p15/a14/m11 (@Valki19047234) reported from Melbourne, State of Victoria

    Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @aussie_ellie1 @Telstra Telstra are struggling with enough network capacity to make phone calls. And they are a telco.

  • infinitereality infinitereality (@infinitereality) reported from Melbourne, State of Victoria

    Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet

  • phil_honey Philip Honey (@phil_honey) reported from Albany, State of Western Australia

    @Killarneyag @nig_michael @Telstra @CasFarmerCD @Optus If you were lucky & had a real tuned antenna setup/low-loss cable, you might just be able to just connect... as long as no line of sight issues. If you were that bit closer south-west below the ranges you’d, almost be able to hook into the @Stirlings2Coast @Pivotel network 🤔

  • phil_honey Philip Honey (@phil_honey) reported from Albany, State of Western Australia

    @Killarneyag @nig_michael @Telstra @CasFarmerCD @Optus @Stirlings2Coast @Pivotel Also, if you’re on telstra, might be worth flicking your modem down to 3G and giving that a shot. Might not be quite as bad 😊

  • dhruvyadav31 beingdhruvrao (@dhruvyadav31) reported from Yulara, Northern Territory

    @Telstra @TelstraBcast Hi there, i have been trying to contact you guys but unable to. Can someone please help me out with my billing issue. I have tried the app but cant even chat there. Pls help.

  • rifat Rifat Nabi 👨🏽‍💻 (@rifat) reported from Sydney, State of New South Wales

    @craig6333 @Telstra @Brockkane4 At least a human replied. I’m having the same problem and haven’t received any reply from humans. I’m just getting automated replies from bots everywhere.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @andydomAU Belong use Telstra wholesale, which isn’t the ‘full’ network. May or may not be OK depending on where you travel. Also no VoLTE or WiFi Calling. See if Boost or Telstra prepaid are a little easier to swallow in that case.