Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
@jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠
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Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!
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OnurK
(@OnurKog) reported
from
Sydney, State of New South Wales
Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone
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Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
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Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜
(@kraftsonality) reported
from
Sydney, State of New South Wales
On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
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Zacré Bleu
(@zacre_bleu) reported
from
Sydney, State of New South Wales
@joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.
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Lauren
(@OrytDurlin) reported
from
Sydney, State of New South Wales
@Telstra why are you the worst service provider of all time? Dial up connection is more reliable
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Compagnoni
(@TomCompagnoni) reported
@Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!
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Gina Stewart
(@Stewart2766Gina) reported
@Telstra You are an absolute joke Telstra we’ve had no wi fi or landline since the end of last week I can’t believe you people are getting paid to do bugger all. Fix the wi fi on the northern beaches or else we will leave your service hang your heads in shame
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Monica Attard
(@AttardMon) reported
@georgetweets2u Marginally related - friend of mine recently attempted to obtain a Telstra service but was told she needed the permission of her now very ex-husband as they previously had a joint account.
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Ashleey. 🦖
(@AshlEEy34x) reported
@Telstra and @startrack and absolutely useless.. like really useless. I have never known it to be so hard to put a escalation in for a missing package. 100% canceling Telstra at the end of my contract and moving somewhere that gives a ****.
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christianharrup.com
(@christianharrup) reported
Why is it that #Telstra feels like a company that’s basically turned it’s back on being an accessible Australian company. It feels like an offshore entity with terrible telephone boxes designed it seems by idiots. A sad reflection of a company that has sold its soul.
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Chris Szitovszky
(@stofsk) reported
mum finally said **** off to telstra 50 year customer (rounded up a bit i think) and she's finally had enough of being dicked around she's now on the phone to iinet
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Matthew
(@pit_matt) reported
@ajl247 @Optus I can confirm I've got this issue also, my partner uses Optus on iPhone I'm Telstra on Android, I only seem to receive short texts but anything over 5 or 6 lines never come through. They show as sent on my partner's phone but I never get them. It is so incredibly frustrating.
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NRLSC Sponge
(@Benwithnonumber) reported
@deeplongstop @Telstra Two words mate. Telecommunications Ombudsman. Make a complaint and watch Telstra move arse
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Jabba
(@Jabbatron) reported
Hey friends, does anyone have a recommended method of dealing with @Telstra ? I've had some success before but currently in an infinite deathloop since November in regards to installing NBN and/or help with a 5G modem not functioning properly....
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Paul Rebec
(@PaulRebec) reported
@Jabbatron @Telstra They get a bit more helpful once you lodge a complaint with the telecommunications ombudsman