Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Telstra
Telstra is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣
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Quiet, Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@zerogeewhiz @WarWraith Telstra had become completely unusable along the T8 line for me, especially the airport tunnel. Full signal and no data daily. Now on Voda I can stream Netflix and Apple TV+ all the way with no issues.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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Angelo Korsanos
(@AKorSyd) reported
from
Sydney, State of New South Wales
@Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!
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Satish Kumar
(@gb_satishkumar) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
Hey @Telstra get your ******* shit together! One would think im living on the south pole and not in central Sydney with the crappy internet you provide!!!
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MAK35H
(@mak35h) reported
from
Sydney, State of New South Wales
@Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service
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Spree
(@Spreeman) reported
from
Sydney, State of New South Wales
Hey @Telstra are you guys competing with Centerlink. Trying to get this stupid debarcle fixed. Got fobbed off earlier. It is simple. Give me a proof of purchase! Just one my email. With my name, pruduct etc. Nothing more!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...
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⚫️⚪️🔵Michael ⚫️⚪️🔵
(@bigmig81) reported
from
Sydney, State of New South Wales
Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂
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PeterWombat
(@PeterWombat) reported
from
Sydney, State of New South Wales
Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
I just received a txt from @Telstra offering me a $10:50 credit for the inconvenience of a 6 day outage. What are your thoughts is it
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
Now well into the 5th day without Internet access at home. @Telstra doubling down on promises of a fix by tomorrow morning. Heard that 2 days ago. All contact from my end and it’s called a service. 🤪
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
Day 7 of @Telstra WAN outage. You’d think I’d have gotten a little more zen by now but no I’m furious that it fakes this long to restore service. 1st world issues.
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
@Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mollie Gorman
(@_MollieGorman) reported
@Adam_Murray97 Telstra would blame a mouse plague for an outage
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Greg Moroney
(@gregmoroney15) reported
@Telstra can you please tell me why the service is worse out of Port Lincoln after a major upgrade don’t tell me there’s no problem because there is #not good enough this day and age
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💧Justin
(@jtparker72) reported
@naomi_t_81 @Telstra Yep I get that too. Log a job online and because there is no “process” to disconnect a service, they close the call! WTF??? I now only deal with our account manager
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Sagar Adhikari
(@skyofdestiny4me) reported
@Telstra today is my last date to pay the bills the direct debit didn’t worked. Solve your damn errors if you don’t have developers to do it let me know i know few people who will solve your errors.
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Ben Hustwitt
(@Abstract2145) reported
Hey @Telstra, your support in the 24x7 app is simply the WORST. My account was closed in December and I was charged again in February, attempting to get a refund is somewhere between pulling teeth and a broken record.
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🧜♀️Emma Jane🧜♀️ ✈AliceSprings~GoldCoast/BNE🛩
(@Emma_Janexxxxxx) reported
@Telstra, way to ruin every ones day #outage
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Phaellynn
(@Phaellynn) reported
@Hullafuzza @Telstra Our nbn is also out. Looks like all of Ferntree Gully Vic. The website says there is an outage and it was supposed to be restored by 3:00am this morning (Wed 31/3) but it’s still out at 8:20am and the website hasn’t been updated. What’s happening?
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Tricia Shaw
(@fishymoux) reported
@Hullafuzza @Telstra Same suburb, same problem and its been since 10am yesterday. Information on your site is unhelpful when people are working from home. What's going on?
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megacolour
(@megacolour) reported
@Telstra Resolution was to be: A call back to me between 12:30 to 3:30pm today to resolve 3 issues. 3-hours; I wanted to be generous. No call back received. <sigh> Why did I choose @Telstra? I'm trying to think... @Optus are you better over there re customer service?
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Charlie Somerville
(@charliesome) reported
@aaronmoodie @Telstra I gave telstra the flick last year and haven't looked back. Plenty of cheap MVNOs reselling their network that are just as good - perhaps less coverage on paper, but in practice I haven't noticed it (even out bush)