Telstra

Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kurrajong Heights, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kurrajong Heights, Hawkesbury, State of New South Wales 12/05/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kurrajong Heights, State of New South Wales

Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.

  • Dave2307 David Li (@Dave2307) reported from Sydney, State of New South Wales

    @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

  • BrettHolliday83 Brett Holliday (@BrettHolliday83) reported from Sydney, State of New South Wales

    Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

  • AustGr3m Grem (@AustGr3m) reported from Sydney, State of New South Wales

    At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Customer service LAZY at @Telstra

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    @jfexplainsitall @Telstra No you’re in their bad books

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Schnaedelbach Schnädelbach (@Schnaedelbach) reported

    @telstra When will mobile coverage be repaired in Chum Creek 3777? My cll@have been dropping our for a week or so and there’s lots of people complaining on our local facebook group. But your outage tracker shows nothing?

  • BarryWa93166423 Barry Walker (@BarryWa93166423) reported

    @Telstra Yes please, I need to cancel my recent purchase. It was using my points fof Galaxy 5 Pro.

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

  • clgartner CGartner (@clgartner) reported

    How is it @Telstra that i can be overseas with roaming not working AND no access to your call centre (ability to speak to a real human being) to fix the situation for two days? How is it possible on 2022 that there’s NO customer service available on the weekends? #badservice

  • Devonhead Honorary Dev (@Devonhead) reported

    @UConfig @Telstra Yeah my partner just saw a post in local FB community page saying something to the effect all 6 towers in the area are having issues and there’s no ETA on resolution

  • Bammmbalammm Nathan Hayden (@Bammmbalammm) reported

    @Telstra **** off scammers

  • DevaDev21 DevaDev (@DevaDev21) reported from Melbourne, State of Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

  • slevemcdichae20 slevemcdichael (@slevemcdichae20) reported

    @Telstra 0 bars in West Melbourne, unable to make or receive calls even via Facebook. Is there an outage?

  • therealhoff74 Therealhoff (@therealhoff74) reported

    @Telstra It simplifies for Telstra, not the customer. So the only options now are pre-paid or Telstra taking the money out? This disadvantages so many. You are taken financial freedom away from customers

  • Just_Rad RAD 👌 (@Just_Rad) reported

    We literally have no signal on our mobiles ( Telstra) since yesterday. Maybe one bar here or there. I am wondering how many people weren’t able to make 000 calls. 🤔 ps: it’s happening to everyone in my suburb.