Telstra

Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales

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The latest reports from users having issues in Kurrajong Heights come from postal codes 2758.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kurrajong Heights, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kurrajong Heights, Hawkesbury, State of New South Wales 05/09/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Kurrajong Heights.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kurrajong Heights, State of New South Wales

Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @lisa_curz3 @jriewolod @Telstra Worst case scenario if no one picks up the phone and cancels your service then I'd view that as an unauthorised charge and you could dispute it with your bank.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service

  • HappySinger Dave The Happy Singer (@HappySinger) reported from Sydney, State of New South Wales

    @Telstra It's a personal account. No, I haven't been able to change my name, despite submitting all the requested documents and repeated sessions with pretty rude and unhelpful support team members. See the screenshot. And I know for a fact I'm not alone: see upthread.

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @jriewolod @Telstra Seriously - check with your grandparents, make sure they're not paying more than they should. A mesh wifi router is less than $200 for a pair now, and many homes get a modem from NBNCo anyway - all you need is the router, not an overpriced solution from Telstra.

  • stevenandlizzy Steven (@stevenandlizzy) reported from Sydney, State of New South Wales

    @Telstra disappointed with your webcast experience. Really did not help me resolve my bigpond email problem at all

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @bonniecsalt @jriewolod @Telstra There's many RSPs out there that will allow BYO. You don't need a modem if on HFC, FTTN still needs you to buy one but there's loads used on FB, CeX, Gumtree and of course new. The actual Telstra hardware isn't too bad, but once you've 'paid it off' your bill doesn't go down.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra network gurus, why am I constantly getting Scam SMS's wanting me to go to some Scam web site from phoney telephone numbers about phoney parcels. Can't your network identify & protect against such simple phoney SMSs? If not then your technology is crapp.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra It's an area wide outage that has been going for two and a half weeks. Postcode 2049. Unacceptable lack of support. Especially during lockdown.

  • katedurnell Kate Durnell (@katedurnell) reported from Sydney, State of New South Wales

    @Telstra Hey team, there is no option to pre order iPhone 13 pro max. Can you help?

  • OzDocoboy Walter McIntosh (@OzDocoboy) reported from Sydney, State of New South Wales

    @Telstra Hi Sheree, I’m not authorised on my mother’s account, but I will check with her where things are at with the matter. She was getting the relevant info together to make a complaint with the ombudsman. I’ll see where things are at with that and then send you a DM once I’ve checked.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 fricken hours talking to @Telstra support to get my prepaid service activated.. and now I need to wait 24 to 48 hours. This is infuriating. Everything I do with this company is laborious and difficult. Not sure I can stick with them.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra totally useless. Can’t transfer my esim to another phone because it’s stuck provisioning. Now stuck with no service

  • fridley James Fridley (@fridley) reported from Sydney, State of New South Wales

    @Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Talej @Telstra Year in and year out I have issues with tele companies...

  • sophieseuk Sophie Seuk (@sophieseuk) reported from Sydney, State of New South Wales

    @martyk40 @Telstra @Raf_Epstein I feel this. Have been having the same issues and no answers from Telstra.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed

  • rodrigo03780465 rodrigo (@rodrigo03780465) reported from Sydney, State of New South Wales

    @Telstra hi, i have been experienced some problems with internet in the place that i live, there is something wrong in this area? or is just me? bondi junction ebley st

  • adamnorthphoto Adam North (@adamnorthphoto) reported from Sydney, State of New South Wales

    @Philipa_Veitch @RandwickCouncil Hell yes!, I get my 2nd Pfizer jab at St Vincent Hospital, closest Vaccine Hub offers Pfizer near Eastern Suburbs.Many essential services supermarket Supplies not available in our LGA or closed down Telstra, bank hrs others closed in Randwick closest Eastgardens, Bondi Junction

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ajk1980 Ay Jay Kay (@ajk1980) reported

    @Kreat1v1ty_ Mine doesn't work either, been using Telstra TV box.

  • MKotb88 M.kotb (@MKotb88) reported

    @Telstra Ya, I have case reference number with Telstra, NBN, and TIO. No one solved my problem. Everyday I receive the sentence “ we are still waiting a reply from NBN”

  • hardenuppete Glen Schaefer (@hardenuppete) reported

    @QuentinDempster @Barnaby_Joyce Leading up the inquiry I had investigated and reported on years of pork barrelling of Telstra proceeds called RTIF that the Nats and Libs promised would be set aside to upgrade the bush. 7 years later The ANAO said it was one of the worst example of waste they had ever seen.

  • manversusbean ManVersusBean (@manversusbean) reported

    @Telstra I like what you’re thinking but as the telstra modem’s wifi won’t turn on, a factory reset may cause more problems if it still doesn’t work after a reset. Sent you a DM with more details. Heading to bed. Maybe a miracle will happen overnight.

  • melmiles_art melm (@melmiles_art) reported

    i keep trying to report a problem to telstra and the website keeps timing out lol

  • Elli_ha Ellie (@Elli_ha) reported

    @Telstra Hi it still not working😬

  • Satarin69 Shane_-Atkinson (@Satarin69) reported

    @Telstra how about fixing the problem u are having atm with landlines and home internet no dsl signal and cant even load into the telstra web site to fix it up

  • melmiles_art melm (@melmiles_art) reported

    @Telstra my phone's internet barely works and your website wants me to log in to report an outage but of course your site keeps timing out, what's going on?

  • PaulHenry524 Google it mate! 🙄 💉 (@PaulHenry524) reported

    What’s now interesting is that despite never wanting to return to Telstra, we were able to access speeds of around 1000 mbps down a lot of the time. Aussie are currently looking at why *they currently cannot offer >100 down. This smacks of restrictive trade practice by NBN.

  • hardenuppete Glen Schaefer (@hardenuppete) reported

    @QuentinDempster @Barnaby_Joyce Leading up the inquiry I had investigated and reported on years of pork barring of Telstra proceeds called RTIF that the Nats and Libs promised would be set aside to upgrade the bush. 7 years later The ANAO said it was one of the worst example of waste they had ever seen.