Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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Allan
(@28061914mary) reported
from
Sydney, State of New South Wales
@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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BDubAus
(@bwrigley) reported
from
Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Christian 💉💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Max Phillips
(@_MaxPhillips) reported
from
Sydney, State of New South Wales
So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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Mark Tossell
(@MarkTossell) reported
from
Sydney, State of New South Wales
@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Annemarie
(@pugsley551) reported
@NBN_Australia 2/2 I had a NBN tech months ago he said if it’s still shutting down they would replace the box. Still haven’t received it even with multiple escalations with Telstra.
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Sam🌸Jay
(@SamJ26092897) reported
@Frankca80011834 Too many people 1 area for a single tower, you get overlapping signals anyway … towers struggle in high volume areas If Optus was out and vida I would suspect something but if only Telstra - the do go down often just you would normally notice
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Nick Splitter
(@nicksplitter) reported
And we're back to unstable internet once again @Telstra. The last 10 days had been quite nice with very few issues, but this is just ridiculous and your customer service is astonishingly bad.
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Gordon Kelly
(@gonzo19526) reported
Telsta are hopeless where I live the internet reception is very poor and if I want better I have to buy an antenna Telstra should give people that with them better service they are lying when they say that they have good service which they say have
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Glinys Edwards
(@BepicQueensland) reported
@SantaSurfing1 @_7_6_NEWS No they are not and it Canberra not Canberra..the Telstra outage was to block signal for lives so info and video was hard to get out
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Annemarie
(@pugsley551) reported
@Telstra 2/2. A tech was here in months ago and said to follow up for a new box if what he did didn’t fix it. I’ve been doing that ever since. It’s hard to find any one to complain to ... it keeps getting escalated then goes nowhere. If you can help. Thank you.
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hoges_au
(@hoges_au) reported
@Telstra Honestly don't know where it's gone, I'm just counting down the days till my other provider takes over...
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Duduhacks
(@duduhacks) reported
@barryfwilliams @Telstra *Can't login
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Amelia Axford
(@Meliaxford) reported
Hey @PaulineHansonOz to make geo-fencing the mobile network around the protests worthwhile @Telstra would first have to upgrade the network so it could cater for 1000s of times the normal call levels. #auspol
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Jered glover
(@glover_jered) reported
@shareapulse Don't bad mouth telstra it's connecting more people in more places 🤌