Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@macsween_prue @Telstra I think there may be bats in your belfry Prue, cutting off the 5G signal. Hard to blame Telstra for that.
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CMR
(@GasmanR) reported
from
Sydney, State of New South Wales
@Telstra is there an issue with HFC internet in Turramurra. My 100M BPS link is only running at 0.03M BPS.
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Chris
(@Chris07047818) reported
from
Sydney, State of New South Wales
@Telstra I am using the message service atm and communicating with someone. That is good start.
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Dean O'Callaghan
(@DeanCal) reported
from
Sydney, State of New South Wales
@Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra
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Matthew Edwards
(@medwards87) reported
from
Sydney, State of New South Wales
@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.
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david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
I fail to understand why the Americans use water boarding they should just have their victims call Telstra support. Maybe it the overseas call charges.
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
Getting help from @Telstra is incredibly difficult and frustrating. I regret signing up.
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
@StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help
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ً
(@unewtho) reported
from
Sydney, State of New South Wales
On me **** Telstra, worst network I’ve ever experienced the bloody baboons
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AJ
(@andrewjwalsh) reported
from
Sydney, State of New South Wales
So @telstra my #smarthub appears to be a bit stupid because when the Wi-Fi goes off and allegedly switches to 4G we have no connection! Or is it a dumb operator 😂
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Andrew Cooling
(@the_cooling) reported
from
Sydney, State of New South Wales
@Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Mumdeep @Telstra Can’t imagine a service organisation/ major utility would do that to a customer. Might be worth going into a store: we sorted out issue face-to-face setting up a PoA
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Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra
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Daniel Treffiletti
(@DTreffiletti) reported
from
Sydney, State of New South Wales
@Telstra more than 3hrs ago I was told it would be fixed within 2hrs. Only now after I followed up with a status update am I being asked for technical info which I have no idea about. I would have thought Telstra, who charges a premium for their service, would have the answers!
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@rifat @Telstra Lol my exact problem weeks ago. Took one month before someone called me. 😢
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Dean O'Callaghan
(@DeanCal) reported
from
Sydney, State of New South Wales
@NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ben doun
(@McCrakken) reported
@ProfPCDoherty old telstra saying , when making an item make it idiot proof then make it public proof .
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Paul Sleevesman
(@Andrew__jimmy) reported
@thebradfitz I moved to Belong a couple of months ago. It's owned by Telstra and uses their network but much cheaper. Best decision - better coverage but without the premium of the Telstra name
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mac 🇵🇸
(@Hiphoposoceros) reported
@Telstra Yep, well over a month ago and have to explain the issue every single time. Exhausted all troubleshooting. Communicated with Samsung who've applied fixes for Voda and Optus esim services. Only one left is telstra who haven't applied changes on their end.
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Michael Kouranos
(@acceler8er) reported
@Telstra Realised it was a cloned/spoofed. This is why I hid the poor business name 😔
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MarksOutThere
(@MarxOutThere) reported
@Telstra Ouch. Was happy to migrate to NBN but they dont do relocation of phone socket, so they suspended my service to strong arm me into the $150 "Telstra platinum" charge to move the socket from the garden shed to the main living room.
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Outworld
(@0utworld) reported
Gotta love how @Telstra will stuff you around for close to an hour when you try to get your account disconnected. Offering me this and that. Asking about my new provider constantly. 40 mins on hold. Making it as difficult as possible to sever from them. Never coming back now.
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mac 🇵🇸
(@Hiphoposoceros) reported
@Telstra Seriously? I've been following up with them more they have even looked into the fault. "We'll call you in 2 days", no call. Poor. Cancelling and not paying outstanding bills by end of month if not resolved.
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smartFMC
(@SmartFmc) reported
@AxantCorp @Palamir_ @Telstra Thanks. Just got 875 Mbps. I actually hadn’t checked for a while. Looks like they upgraded the network even more now.
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Sam Petherbridge
(@MrSamPeth) reported
Turns out when @Telstra cancel an order they don't actually cancel it fully which can delay future orders without any proactive communication as to why an order is delayed. No way to get updates without calling a specific team.
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Brett Doyle
(@BrettD08) reported
@Telstra Hi I had a call from the complaint department on Thursday afternoon but I missed it so got a email about it not long after asking me to contact them so i did. But have heard nothing since is this normal?