Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
||
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
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jac
(@JackieWarner13) reported
from
Sydney, State of New South Wales
Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Your Netflix analogy is the issue I was raising there.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Simply Mel - Declutter Coach & Digital Freelancer
(@simply_mel01) reported
from
Sydney, State of New South Wales
@ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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luke webber
(@spiderwebber4) reported
@Telstra can you fix the ******* internet up at kurrajong way. This **** should not cut out every hour and it’s so damn slow.
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Adam Levin
(@adlevin) reported
@Telstra that phone number keeps disconnecting. the service is pathetic. why cant someone from telstra just call me?
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Adam Levin
(@adlevin) reported
@Telstra tried that number and was useless support
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Barry Anderson
(@z3ndrag0n) reported
Um @Telstra what’s going on? Just lost nbn though it seems to be trying to be up. The mobile failover is showing as vaguely pathetic in speed test (23 down/4 up) but seems utterly unusable otherwise?
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Anthony Eden
(@anthony_eden) reported
Anyone else experiencing @Telstra Business NBN outages this arvo? I'm aware of two sites in NSW down and wait times are 1hr 50mins and counting
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Cassie Aldridge
(@cassiealdridge) reported
@Ping_a_ling86 @Telstra Same issue 😭
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Gareth
(@liquidparanoia) reported
“I can see that the outage occurred due to increase the network signals of Telstra to help the valuable customers like you without any interruptions in connections with your services” The answer to my question of *why* the outage occurred.
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tommasino
(@CalcioTommasino) reported
@anthony_eden @Telstra Not working for me in Tas
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💧John Batchelor💉💉
(@JB_johnnybatch) reported
@Telstra Hi, You seemed to have misconstrued my tweet. The Telstra mobile reception in Nelson Bay is poor. Whatever your team can do, it would be well spent making the National carrier, national. Nelson bay is 2.5 hours from Sydney and I’ll say it again. My kids Optus mobile is great.
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Michelle E
(@Michell39719671) reported
@Telstra @liquidparanoia Is internet down in Melbourne