Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kurrajong Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (51%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
||
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Kurrajong Heights, State of New South Wales
Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:
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Houman Katuzi
(@houkat007) reported
from
Sydney, State of New South Wales
@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)
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Luca Andolfo
(@LucaAndolfo) reported
from
Sydney, State of New South Wales
@Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though
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Trent
(@TrentWPS) reported
from
Sydney, State of New South Wales
@Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.
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Anthony Pham
(@exploreeats99) reported
from
Sydney, State of New South Wales
@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE
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Anne Gordon
(@AnneGor77871669) reported
from
Sydney, State of New South Wales
@jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Enschway
(@Enschway) reported
from
Sydney, State of New South Wales
@stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Stewart Walton
(@StewartWalton) reported
from
Sydney, State of New South Wales
@Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Weber
(@Sue_Weber) reported
@Telstra As usual no one contacted me. Please tell me the procedure to terminate my account with Telstra?
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driftingright
(@driftingright) reported
@RebekahsRight @Telstra Telstra are the worst, they blame you for everything and deny there is a problem, then the next day issue an apology to the 150,000 customers affected whilst still denying the problem over the phone
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Heart of Pluto
(@HeartOfPluto_) reported
For those playing "Name that Micro", this board has both a TinyPico from @unexpectedmaker And an @arduino MKR NB 1500 to provide a fail back 4G link using @telstra IoT!
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AB
(@LABH1975) reported
@Telstra (3) Telstra is now demanding her pay $52 per month and threatening her with legal proceedings if she doesn’t pay. When I have tried calling Telstra to resolve this issue, I am made to wait on the line for 1-2 hours before I get an operator in another country, who either
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sara !! was nekomafilms
(@SUNAPHOBIC) reported
BOOOO ONLY TELSTRA USERS WTF.... optus is better anyways
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KDuners
(@kdunemann_) reported
@Telstra my grandfather is a priority assist customer has had his home phone cut off after you cancelled his connect order. If he can’t call an ambulance it’s on you!!
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Tropical Dad
(@TropicalDad) reported
@Telstra Bullshit. How is an 80+ woman, who doesn't even have English as a first language, and is regularly in and out of emergency, supposed to deal with this? Even now, after an hour on the phone, the service is still not connected, and you cut her off summarily...
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kennaᶜ
(@BABYLONRUEL) reported
okay but wtf is telstra
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💙🔥💧😷 ✊🏽 Shà, spectrum, 🌈 lgbtqi, BLM
(@ShaSkinnerMoe) reported
@noplaceforsheep **** Telstra
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Jen Ross
(@JenRoss2009) reported
So frustrating that I have to stoop to Twitter to communicate with my internet provider @telstra. Their phone lines go unanswered now and their online chat staff haven’t been trained properly. I guess this is what a lean service model looks like in 2020...