Telstra

Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kurrajong Heights, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kurrajong Heights, Hawkesbury, State of New South Wales 03/14/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kurrajong Heights, State of New South Wales

Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Talej @Telstra Year in and year out I have issues with tele companies...

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @telstra what is happening with the internet in Surry Hills?, mine has been down for hours now

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.

  • NarracottMick Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales

    ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BonnyAussieLad BONNYAUSSIE 😂👊🇦🇺 (@BonnyAussieLad) reported

    @PeterKlages @Telstra Commonwealth Bank is a disgrace, an hour wait to talk to customer service only then told I need another department, wait would be another hour, hung up 🤬🤬🤬

  • sacarlin48 Anne Carlin #VoteYes (@sacarlin48) reported

    @PeterKlages @Telstra Disastrous long term history with Telstea. Planned to ditch them when we moved down here 7 years ago but thwarted as the internet connection was through Foxtel cable so it was Telstra or go back to ADSL. Celebrated when NBN came as I could ditch #Telstra for all time.

  • Aussietranstara Tara: Mastodon techhub.social@tarawb (@Aussietranstara) reported

    the tile devices use bluetooth so they are perfect for a grid down application. And seriously if you know the grid is going down then you get yourself in order before it completely collapses. That is our local @telstra mobile towers have limited battery backup for a few

  • honsoolsugar alex ♡ ⁷ (@honsoolsugar) reported

    @charleyuub it has to be Telstra cuz not all my friends are having this issue D:

  • PeterKlages Peter Klages (@PeterKlages) reported

    Whoever the idiot was who suggested the private sector does business better than the public sector needs to be sentenced to a lifetime on call wait time with @Telstra, an organization that has possibly the worst customer service in recorded human history.

  • PeterKlages Peter Klages (@PeterKlages) reported

    @BonnyAussieLad @Telstra Yes, as a ComBank customer myself I can only concur. I'd also add @Qantas to the enduring list of totally deplorable corporations.

  • ChrisJKearney Chris Kearney (@ChrisJKearney) reported

    @Telstra I’ve tried through the website and My Telstra app but still getting the same issue. Even tried on Wifi vs. 5G on the phone and different browsers on my computer but still can’t claim anything.

  • sacarlin48 Anne Carlin #VoteYes (@sacarlin48) reported

    @PeterKlages @Telstra Planned to ditch them when we moved down here 7 years ago but thwarted as the internet connection was yhrough Foxtel cable so it was that or go back to ADSL.

  • FacelessMan13 A Faceless Man (@FacelessMan13) reported

    @PeterKlages @Telstra I've had bad experiences before. But my latest issue was that the nbn went down. I requested a call back. They called immediately. Spent about 30 minutes on the phone trying to fix it. That didn't work. Booked a technician who came and fixed it 2 days later. I was surprised.

  • tradrmum Get the Hegel outta here (@tradrmum) reported

    @Telstra how is it your 4 & 5G coverage up the Hume from Melb to Albury is soooo poor?