Telstra

Telstra Outage Report in Kurrajong Heights, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kurrajong Heights, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kurrajong Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kurrajong Heights, Hawkesbury, State of New South Wales 11/20/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Kurrajong Heights, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney TV

Community Discussion

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Telstra Issues Reports Near Kurrajong Heights, State of New South Wales

Latest outage, problems and issue reports in Kurrajong Heights and nearby locations:

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    Dilation drops in Eye pictures took And @Telstra decides to call me several times during the whole process. A Filipino-accent and something about following up a complaint. I did a reverse-lookup and saw a number of complaints against calls to and from that number. FFS

  • zacre_bleu Zacré Bleu (@zacre_bleu) reported from Sydney, State of New South Wales

    @joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • Derekjw Derek Williamson (@Derekjw) reported from Sydney, State of New South Wales

    @Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra The company says one thing while hiring excellent people to do the opposite. I know I’m a grumpy complainer who’s vocal about not-picking but it’s not on that raising one issue creates several more in its wake. Repeatedly. And if there were real competition it wouldn’t happen.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.

  • OrytDurlin Lauren (@OrytDurlin) reported from Sydney, State of New South Wales

    @Telstra why are you the worst service provider of all time? Dial up connection is more reliable

  • Derekjw Derek Williamson (@Derekjw) reported from Sydney, State of New South Wales

    @telstra why is it OK to set a connection appointment time of “between 8am and 5pm” to get a new connection. Expect people to wait all day then not turn up. #stoodup THREE times. Not one but THREE. And now saying no more appointments until Nov 17. Cancel contract if U have NFTG

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.

  • kraftsonality Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜 (@kraftsonality) reported from Sydney, State of New South Wales

    On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HoulRyan Ryan (@HoulRyan) reported

    @Telstra why is it so hard to get a simple answer, what has become of this once great Telco 😪 how do you get any decent help? Insted of being fobbed off and transferred from department to department, then just nothing. #telstra #telstrafail #telstrafault

  • castle_leanne Leanne Castle (@castle_leanne) reported

    @Telstra Fraud account setup via my daughters stolen DL Outstanding debt now on her credit rating All details reported to police See was to pick up her new car yesterday but this was found on her credit rating She has never held a Telstra account.

  • beyondbeeton Rachel Greaves (@beyondbeeton) reported

    Absolutely terrible service from @Telstra - honestly I think they can't get any worse and then they manage to exceed all expectations. Recommendations for NBN providers gratefully received.

  • TheOzzyTex theozzytex (@TheOzzyTex) reported

    @KrysisAU @Mattox_81 @AussieBlacBeard I'd say they will iron that out soon with Tesla's phones planned to run off starlink network. But I'll still take praying to sky gods than picking up the phone to telstra any day of the week.

  • PMBarraclough Patricia Barraclough (@PMBarraclough) reported

    @sharnatweets @SamsungAU @VodafoneAU I had similar issues with vodaphone and, at some cost, went back to Telstra.All good now (regional NSW)

  • beyondbeeton Rachel Greaves (@beyondbeeton) reported

    @paulwiggins @Telstra The email box bounces back because complaint is closed, live chat is only bot, I call and wait for hours and cannot get through. I now have another issue and I’ve been sent round in circles again.

  • BarringtonCoast Barrington Coast (@BarringtonCoast) reported

    @Telstra So folks can expect no service until 3 February? Very poor indeed. So the phones are still not working (both Telstra and Telstra WS) and won't be for 2 weeks - would've been nice if the effort shown in saying there is nothing wrong actually went into fixing the problem.

  • ELMOJHONES68 ELMO JHONES (@ELMOJHONES68) reported

    @benjimancoops @BBProductions15 Telstra is a bad company?

  • LANILEI11 LANILEI (@LANILEI11) reported

    @fineutuvai @DigicelTO @Telstra I finally got to talk to my sister this morning 😭😭😭😭😭😭I just need a Hug from my son...As soon as I heard my nephews voice on the phone I literally broke down😭😭😭🙏🙏🙏🙏🙏🇹🇴🇹🇴🇹🇴🇹🇴🇹🇴🇹🇴💖💖💖💖💖💖

  • GasIsTheNewCoal 🌺 Jen 💉💉🌺 It's the climate, stupid. (@GasIsTheNewCoal) reported

    @Telstra I have given you my info, but you keep asking for it again through a link that gives me a sign in error I received a response to my complaint on 17 Jan. The email said "I contacted you today to discuss your complaint". !!!! By PHONE. When the complaint is about NO WORKING PHONE.