Telstra

Telstra Outage Report in Bowthorne, Port Stephens Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Bowthorne, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Bowthorne, Port Stephens Shire, State of New South Wales 12/04/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Bowthorne, State of New South Wales

Latest outage, problems and issue reports in Bowthorne and nearby locations:

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @Telstra’s mobile network is significantly broader and deeper than that of @VodafoneAU. Also, Telstra offers roaming in North Macedonia 🇲🇰, whereas Vodafone does not include the country in the $5 per day offer.

  • gsiitd Gaurav Singh (@gsiitd) reported

    What happened to your customer service @Telstra ... Got a new nbn connection and I was confirmed upload speed for premium plan as 50mbps but after getting the connection I am being told that the plan has only 20mbps.. Trying to resolve for 2 days no luck... help loyal@customer

  • llovedayy Loveday (@llovedayy) reported

    @Telstra my internet has been down for two days and we can’t get in contact with you. In fact I was on hold for over three hours before I got hung up on.

  • NickyVeitch Nicky Veitch (@NickyVeitch) reported

    @Telstra With respect, the issue is not account contacts. The issue is that Telstra keeps canceling our @NBN_Australia order and nobody will take responsibility. FIVE weeks and 3 cancelled orders so far...

  • robot_sir Sir Robot ADB 🦁 (@robot_sir) reported

    Thanks @Telstra for your slow *** product that will take 10 hours to download the new cyberpunk game really appreciate @telstra vortex community hub for not being upgraded and unable to let me have nbn in my area

  • RuebenGooch Rueben Gooch (@RuebenGooch) reported

    @Telstra It is a sad day when @Telstra disconnects the internet and phones for a Dental practice and tells them can't reconnect them. The recourse Sorry so sad you will have to wait 3-4 weeks until you get the NBN for your phone and Internet service to be restored. Seriously!?

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬

  • RuebenGooch Rueben Gooch (@RuebenGooch) reported

    @Telstra It is sad day when Telstra disconnects the internet and phones for Dental practice and tells them They cannot reconnect them. The recourse is sorry so sad You will have to wait 3-4 weeks until you get the NBN for your phone and Internet service to be restored. Seriously

  • olivianicholl20 olivianicholls (@olivianicholl20) reported

    @Telstra @SarahJaneBell94 Such a load of crap ... some sort of heads up your contract is finishing would not go astray to consumers. And an $8 fee to cancel your contract too. Salt in wounds.

  • ItsYaBoiiSquizz Christine Louise 💕 (@ItsYaBoiiSquizz) reported

    @Foxtel oi oi oi oi Foxtel, who do I talk to about my crap internet? Or do I take my business over to @Telstra ??