Telstra

Telstra Outage Report in Bowthorne, Port Stephens Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Bowthorne, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Bowthorne, Port Stephens Shire, State of New South Wales 07/26/2024 23:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Bowthorne, State of New South Wales

Latest outage, problems and issue reports in Bowthorne and nearby locations:

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahalmuwali deleted. (@sarahalmuwali) reported

    @Telstra can we discuss how your team have misled me by telling me that i couldn't cancel an order 5 minutes after pre ordering and tell me to wait 24-48 hours and now 72 hours later they're unable even though your website says a pre order can be cancelled as long as its not dispatched?

  • faithtimbs Mattsgirlfaith (@faithtimbs) reported

    @Telstra To be honest Austin - the only responses or service I seem to get from Telstra is when I tweet you publicly so I’m pretty doubtful of the service in a DM situation but sure - why not take a chance?

  • mattcutback matt cutback (@mattcutback) reported

    @MMarshallVOA Far as I can tell there's no way to stream it. I'm a Telstra customer but there's no link to watch in the AFL app like there used to be

  • sarahalmuwali deleted. (@sarahalmuwali) reported

    @Telstra and how even though ive spoken with 4 different people now they all tell me different things when all i wanted to do was to cancel the pre order because the 13 pro max wasn't available? such a great team!

  • TheTrueFact3 The True Fact (@TheTrueFact3) reported

    The same fibber told me that a “support team” would contact me. Why would I need to wait AND call? Why would the specific team have such a GENERIC name? Why would he refuse to tell me any details about the “support team”? #Telstra #telstra

  • DrWho345 Joshua Krasnostein (@DrWho345) reported

    Our NBN modem is red and the internet has stopped working, is there an outage in South Yarra Now? @Telstra

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra After much conversation they resolved part of the issue though I need to go back into store again and wait to be served to finish the process. A very very poor customer experience, especially when I’m a new customer by necessity for coverage not choice. Leaves a lot to be desired

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra They then asked for a statutory declaration though could not articulate the legal basis for this and the required wording. After protesting the team called your control group, which they avoided calling as even they have issues with them!

  • curryxo_ Curry (@curryxo_) reported

    @Telstra The host of the server contact your isp and then you suggest to pay for help when I already pay for the internet

  • _aaronjoel Aaron Joel (@_aaronjoel) reported

    @Telstra Yes you have and on and off on chat for 7 hours, not including yesterday, as a loyal customer I’m so disappointed, honestly