Telstra

Telstra Outage Report in Bowthorne, Port Stephens Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Bowthorne, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Bowthorne, Port Stephens Shire, State of New South Wales 12/21/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Bowthorne, State of New South Wales

Latest outage, problems and issue reports in Bowthorne and nearby locations:

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra Have a look at the thread and all of the links are there. Have a look at your file and a month of emails, and you'll get the gist of it. Lies, misinformation and a total lack of competent customer support.

  • quietnormally curmudgeonandtonic (@quietnormally) reported

    Hi @Telstra have been avoiding doing business with you for years. Dipped my toe in the water this week and have been lied to, messed around and now had my mobile phone cut off. Well done - that’s me lost as a customer for life.

  • quietnormally curmudgeonandtonic (@quietnormally) reported

    @Telstra If you’re disappointed, imagine how we feel. There’s no turn around, your organisation is staffed by badly trained, poorly enabled and equipped people who are using bad processes and encouraged to mislead.

  • funintherun Dame Kenneth Behrens PFIZERED (@funintherun) reported

    @Telstra Well, Angie, after 13 months of getting nowhere, something suddenly changed at telstra, and Michael Atkin was personally inviting long suffering customers to email him for a resolution. A few calls, emails, verifications, and SMSs later, I got...a refund!

  • HaslamAshley A (@HaslamAshley) reported

    @Telstra @jameswhelan42 Good answer... More specifically I think the implied question is why have thousands of us received unsolicited spam from the UAP? Is this what's to be expected of the Telstra service? We arnt paying for a service to be advertised at.

  • thisismywww Daniel Porter (@thisismywww) reported

    @redambition I had a number of issues with them on cable. A 100/4 service of a night, I was getting about 5/.2. It took them 3 months to admit congestion. Moved to Telstra at that point (cable), then nbn Aussie.. not sure if there is congestion on NBN service..

  • sid_verma Sid Verma (@sid_verma) reported

    @Telstra Well this is the 2nd time the tech is coming on site. He was here in 20th Aug. Xhecked everything and fixed it. Connection still continues to drop. Im ok with trouble shooting and fixing this. But I definitely am not interested in paying for 3+ months of shoddy internet.

  • johnbarrington johnbarrington (@johnbarrington) reported

    That Telstra ad is bollocks. Never stayed in a hotel with good wi-fi. #AFLPowerCats

  • rlbjmb8881 Richard Burridge (@rlbjmb8881) reported

    @alansattler74 @Telstra Be Monday at best. How any business can treat customers so bad and take their money has got me f##ked

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra So @telstra how do we complain about your complaint service? The level of incompetence is now at Elite status.