Telstra

Telstra Outage Report in Bowthorne, Port Stephens Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Bowthorne, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Bowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Bowthorne, Port Stephens Shire, State of New South Wales 01/28/2026 04:25

January 28: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Bowthorne, State of New South Wales

Latest outage, problems and issue reports in Bowthorne and nearby locations:

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LifesGood0067 Laura G (@LifesGood0067) reported

    @Telstra Jessica. I've tried several times and I've also tried the messaging app. Nothing works and you people never call back or even arrange a call back to resolve. You've been given ample opportunities. Now you will need to answer to the TIO.

  • AnthonyRees Anthony Rees (@AnthonyRees) reported from Melbourne, State of Victoria

    @Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet

  • RowcropAust Tom Dunstan (@RowcropAust) reported

    @Telstra What’s happening to the phone service south of Horsham? SMS messages very slow to send and receive. Some taking up to 12 hours! I have been complaining about this for several years now.

  • Maja_Zwolsman Maja Zwolsman (@Maja_Zwolsman) reported

    @Telstra Thank you, Jess, but no. I was just pointing out these new "customer service" methods used by Telstra and others are the very opposite of customer service & it has nothing to do with COVID. It's just poor service & now everyone's using COVID as an excuse for it. Not good enough!

  • BigpondRose rose imbrogno (@BigpondRose) reported

    @Telstra Can’t find it on my Telstra app so I’m guessing it’s completed but the slow buffering is continuing its really slow and frustrating do I need to get the newer Telstra tv unit ?? I expected faster service with the NBN

  • antissa Antoun Issa (@antissa) reported

    Just received a scam call from "@Telstra" about something with my downloads and viruses that they need to fix. I replied: "This doesn't sound like a very-Telstra-like call" They hung up.

  • Raymartin55 Ray Martin (@Raymartin55) reported

    From Carol. Telstra is on to this. Be good to hear a quick resolution.

  • Timmzy128 Ryan Stewart (@Timmzy128) reported

    Hey @Telstra. Ive Been using NBN satellite for 2 months now and it's next to unusable. It cuts out every 30 minutes, randomly slows down to the point where every site just times out... any chance I can upgrade to dial-up?

  • ratherashleigh hairspray flamethrower (@ratherashleigh) reported

    every day is another day where @Telstra’s customer service is the worst customer service on earth

  • coatdelux COATdelux (@coatdelux) reported

    @Telstra how do you contact Telstra for consumer mobile queries and orders when your IVR cuts off my call everyday? This is shocking customer service. Why is there no option to request a call back like Apple does for example?