Telstra Outage Report in Coles Beach, Mornington Peninsula, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Coles Beach, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Coles Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Coles Beach, Mornington Peninsula, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Flinders.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Coles Beach, State of Victoria
Latest outage, problems and issue reports in Coles Beach and nearby locations:
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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Marshall Moore
(@MarshallMoore75) reported
from
Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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kieran murphy
(@krjmurphy) reported
from
Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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𝘑𝘰𝘢𝘯𝘯𝘢
(@MsJmaid) reported
from
Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@andy_penn please help and step in here. We are in regional Vic. Day 4 with NO internet (Telstra). We have been texting your team for 10 hours Fri/Sat to no avail. Told case Mx would call us. They haven’t. How can we work (Telehealth)?
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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karina smith
(@wordysmithy) reported
from
Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Masked OWL
(@mikeredes) reported
@Telstra I will but i am a Telstra customer so maybe telstra coughs also do something to protect there customers.
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Bernadette Walsh
(@Bernade16506368) reported
@Telstra Stacey im exhausted from Telstra and if I have to explain my@serial number and do any more testing I will go insane .. We have had problems for months .. and now again it’s on orange / blue , I’m working from. Home today and one e again have to hot spot my phone !! Please help
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Paul Brown
(@paulbrown73au) reported
Hi @Telstra is there an email outage currently? Last email was around 4PM.
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💧Central Tablelands
(@CT_stuff) reported
from
Oberon, State of New South Wales
@Telstra Yes, apparently planned outage, but with no warning. Will be off for the rest of the week. Many people very angry about this!
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John Smith
(@jrade76) reported
@telstra your technician’s prematurely closed a ticket which had been raised in relation to a fault Telstra had detected with my NBN service, now your automated service is advising I have to wait between 2-5 days for further information, how do I speak to someone and not a robot?
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JASHIKO
(@ArbitraryLens) reported
@Telstra Yep and 6 months pretty much now, the issue is there's no communication. I get a ton of other info about roaming changes but that's it. I went to recharge and saw it's disconnected. Support said I need a new sim. But that's impossible being abroad.
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John Walsh
(@trentgaybody) reported
@Telstra Only by SMS. I was told I’d be contacted by your tech team yet all have bad are suggestions via text. Some automated at that. The wifi works but varies in strength to the point of dropping out constantly
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🇦🇺😎🏔🎥🎬🇺🇸🇬🇧
(@OriginTemplar) reported
@CNBC @CNBCPro Will never forget the day when in an emergency I needed to quickly sell some Bitcoin, the Telstra network was down Australia wide. Couldn’t sell..! But could sell gold no problem! Realised just how dangerous Bitcoin really is. It has NO VALUE AT ALL when things go dark.
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octoscott
(@octoscott) reported
@Telstra @fluffylucy Note this is nothing to do with race or even Aus jobs. You'll see from my post history I despise bigots. It's about attitude and a clearly broken handover process when staff hand over across geographies. I've had plenty of wonderful experiences with other chat/call centres.
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Bernadette Walsh
(@Bernade16506368) reported
@Telstra so frustrating … my internet has been dropping out or reduced to 4 G since beginning of this year .. today again as of all week my modem is on orange !!!! And I can’t speak to a person to organise an onsite trouble shoot!!! Agh !!!!