Telstra

Telstra Outage Report in Menangle, Wollondilly, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Menangle, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Menangle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Menangle, Wollondilly, State of New South Wales 05/12/2025 22:15

May 12: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Menangle, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Menangle, State of New South Wales

Latest outage, problems and issue reports in Menangle and nearby locations:

  • BrianMeinrath Brian Meinrath (@BrianMeinrath) reported from Sydney, State of New South Wales

    @Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.

  • ah22ch 𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷 (@ah22ch) reported from Sydney, State of New South Wales

    @BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

  • HappySinger Dave The Happy Holidays (@HappySinger) reported from Sydney, State of New South Wales

    @tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.

  • DameDivaDan Danielle Lonnon (@DameDivaDan) reported from Sydney, State of New South Wales

    Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?

  • Youngman002 Youngman (@Youngman002) reported from Sydney, State of New South Wales

    @Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • mickandlozzie mickandlozzie@gmail. (@mickandlozzie) reported from Sydney, State of New South Wales

    @Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please

  • GeorgeWolfgram2 George Wolfgramm (@GeorgeWolfgram2) reported from Sydney, State of New South Wales

    Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol

  • lopizzo Sam L (@lopizzo) reported from Sydney, State of New South Wales

    @Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ohsixoneoh ohsixoneoh (@ohsixoneoh) reported

    Is @Telstra down? I keep getting a #noconnection message in emails 🤔

  • km01 Aust (@km01) reported

    @iTnews_au No healthy competition in market and its always Telstra. Government must encourage other providers and support them or split.

  • Firstfalls1 Firstfalls (@Firstfalls1) reported

    @rubin_angela Ditched Telstra 12 years ago. Hooked up with Vodafone and have never looked back...

  • Polite_Lion Polite Lion (@Polite_Lion) reported

    @Olfella @AngryNana4 @rubin_angela And Telstra CEO's have rabbited on about Telstra having a premium price for a premium service But there service is ******!

  • djg1357 DJG (@djg1357) reported

    @Telstra Frankly the worst customer service I have experienced in my life - no joke - anywhere.

  • Cazoperadag Carolyn Wright (@Cazoperadag) reported

    @aussielol @Telstra Thanks. Too tired now, feeling a bit worn down by it all. I’ll ring tomorrow.

  • cmgeorge512 cmgeorge51 (@cmgeorge512) reported

    @PaulBongiorno Rather than having a vendetta against theABC, Minister Fletcher should be investigating Telstra and their failure to provide an acceptable standard of service to their paying customer & their failure to provide any access to their staff to address the service delivery problems .

  • AlyBewick A L Y (@AlyBewick) reported

    To literally everyone who complains about Telstra: You know you don’t pay enough, right? Like you pay too much I get that, but the whole problem is that you’re at the bottom of Telstra’s feudal system and you’re basically a serf who reckons they got the best deal that time.

  • hasianjana Hasitha Liyanage (@hasianjana) reported

    Hello @Telstra, Is there any contact number I can call and get a proper support? I have been trying to resolve an issue with cancelling an account since May. It was told that the order was unprocessed, but generating invoices now...

  • Cazoperadag Carolyn Wright (@Cazoperadag) reported

    @Telstra I think I am in backup mode. I have a slow, basic internet connection but no phone. No outages, no problems after check on speed etc. The NBN box has no signs of life. Tbh I’m worn down by the whole thing. I need to speak to a person.