Telstra Outage Report in Connewarre, Surf Coast, State of Victoria

@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

@Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

@Ron_Boll @Telstra Sorry I was no help 🤣

Anyone else experiencing a @Telstra outage in Highton?

@Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

@lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

@NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

@Jack_Klompas @PatrickM_Gray Because the AFL want us to play at the G. We used to play all our home games at Marvel when it was Telstra Dome, and hardly any at the G. That’s the AFL’s fault, not Geelong. The AFL don’t give a **** about Geelong and the Bulldogs honestly.

Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

@kayosports hi guys.. I'm already a customer but also a @Telstra customer how do change my existing account to get the $5 a month deal??

@JC_CTS @tax_oz @VodafoneAU Are you kidding me cheapest? I pay $160 a month and can barely ever get any kind of service. Even Telstra and Optus are cheaper than them and yes I just bought Telstra data. People need to work

@chelsea_hetho I was with Vodafone. Changed to 3. After that, when Vodafone and 3 merged, and Vodafone took over, their service took a dive. When My contract was up, I moved to Aldi Mobile. Been with them for years. They don't have 5g at the moment but they are reliable as reliable as telstra.

@GlennHampson @oneplanetmikey @HERevolution If you have a problem with Telstra, nobody in the whole organisation has any freedom. Definitely nobody in OS Call Centre has authority to actually deal with the problem and they refuse to pass you to someone in Australia who can fix it. #FuckingTelstra

NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

@Telstra howcome when I am expected to pay $1400 for non return phone your support team are fine telling me that. When I tell them it was returned and have evidence of it being signed for, I have been repeating myself all day to new support people who can't help.

Might be time to switch to @Optus or @Telstra ! Thoughts on which one is better...? I’ve been a @VodafoneAU customer for over 5 years, but this outage has really given me the shits...!

bro ong i cannot fw val comp rn my *** is getting fully railed grinded and decomposed by the amount of ping i get from telstra like bruh fix ur damn servers

@laaaaaaaureeena @bozpupovac I've been with telstra and been getting 1 bar of signal 💀💀💀

@trevorlong Hopefully they'll offer some sort of compensation like Telstra did during their outage