Telstra Outage Report in Kuranda, Tablelands, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kuranda, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kuranda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Kuranda, Tablelands, State of Queensland
The most recent Telstra outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
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 Cairns |
Phone | |
| Cairns |
Internet | |
| Cairns |
Phone | |
| Cairns |
Phone | |
| Cairns |
Phone | |
| Cairns |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kuranda, State of Queensland
Latest outage, problems and issue reports in Kuranda and nearby locations:
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@jasonbelcher) reported
@TMFScottP @FraserWatt16 @Telstra ... the backhoe in the front yard that ripped through the cable, doesn't help the customer. Not to mention when it's the cat that pulled the data cable out or the power was unplugged to run the vacuum cleaner. I've worked first level support and nothing would surprise me ...
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra @FOXNRL Fix my internet ya jerks
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Melusi
(@thatjuicyzulu) reported
@Telstra Oh and I registered a complaint on 29 October and was told someone would be in touch in 48-72 hours. That was 276 hours ago and no one has been in touch. This is easily the worst customer experience of my life.
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Geoff of Hackett
(@GJBSnodgrass) reported
Hi @Telstra, how is it possible that my 82yo mum who lives alone has been left without landline & wifi for 2 wks waiting for a faulty @NBN_Australia modem to be replaced with no offer of support to install it when it does eventually arrive? There is something very wrong here.
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Brian Wilson
(@ietsystems) reported
@Telstra 1. YOUR OUTAGE PAGES says there is no issue - then the subsequent page says there IS -Telstra contractors say the issue was caused by an NBN technician months ago - after 20 days of no net degraded 3G & broken restoration promises @Telstra says it cant call affected CLIENTS back
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WeLoveTech
(@WeLoveTech_SA) reported
@gdrosser Try using the Telstra app to chat to support. Using over seas call centres are not good for support. Telstra has sacked all the skilled Australians over the years for cheap unskilled call Center staff. And I betting that no one listens to the surveys at the end of the call.
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Exotika Exotika
(@ExotikaExotika1) reported
So disheartening when a big organisation puts a small businesa through stress, anxiety, wastage of resource.. @Telstra worst service!!! Worst experience.. almost an year, 98 calls, all the time that I could have spent in nurturing my business, spent in chasing to fix! @andy_penn
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Fraser Watt
(@FraserWatt16) reported
@TMFScottP @Telstra 2/ If anything goes wrong the first question asked is not "did you try to help the customer?" but rather, "Did you follow the system and process". It doesn't matter if you help most people ...if you did not follow the System and Process then it becomes a disciplinary matter.
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Jason
(@jasonbelcher) reported
@TMFScottP @FraserWatt16 @Telstra There's good arguments for systems and processes, it depends *how* it's done. Health care is completely different to customer service obviously, but lives are saved by policies of "if the patient ticks these boxes YOU MUST escalate care regardless of how benign you think it is".
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Cdbrown
(@BrowntownBrew) reported
@trandel @AlboMP All boils down to selling off all of Telstra as a single entity instead of splitting wholesale and retail, then Sol not being willing to split like NZ telecom did. Telstra did everything to protect its profits, hence why they bled the CAN dry and had no plans for upgrades