Telstra

Telstra Outage Report in Kuranda, Tablelands, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kuranda, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kuranda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kuranda, Tablelands, State of Queensland 05/13/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kuranda, Tablelands, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kuranda, State of Queensland

Latest outage, problems and issue reports in Kuranda and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • spclark14 Merry Sithmas (@spclark14) reported

    @fredermusic_ @JD_NBA @Telstra Awful customer service, just a bog standard notice on the website with no explanation or other details. A week long wait with no internet, TV or phone is terrible. I shall be lodging a complaint with the TIO.

  • RunningTato RunningTato (@RunningTato) reported

    @benzinob9 @Telstra And because we don’t have lots of follows other famous, @Telstra will just continue to ignore. Seriously been a customer since forever, but this experience has killed me. Definitely need to check out other providers

  • da4089 d (@da4089) reported

    @TonyHWindsor @RonniSalt @CJHarvey56 Curious and ignorant re Telstra sale: is service availability or quality worse now?

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.

  • djg1357 DJG (@djg1357) reported

    @Telstra @andy_penn Sure - will send through what I have - though apparently the case was also closed without anybody telling me. After a week of this runaround I am so over Telstra it isn’t funny. Kafka would have loved this Telstra support set up!!!!

  • TroySchuster Troy Schuster (@TroySchuster) reported

    @Telstra hi... Logged onto My Account and then try to look at upgrading my mobile phone and plan yet the Galaxy S20+ 5G device isn't in the list, yet it's available in the new phone list? All the other versions of Galaxy are. Any way to fix?

  • MorpheusBeing 💧Morpheus #DoughnutEconomics (@MorpheusBeing) reported

    @cornflakes64 @CatPurry9 The in-place booster is just over $1K, and because of the terrain and distance from nearest tower, will need a Yagi antennae to get a good signal, from on top of my shed. To get the height needed, will need to be braced. And Telstra charge a lot to do the installation.

  • peejosity peejosity (@peejosity) reported

    @Telstra been on hold for over an hour waiting on tech support. This is ridiculous! Time to move carriers....

  • djg1357 DJG (@djg1357) reported

    @Telstra @andy_penn Level 2 case files were opened apparently as well. If I had been told to contact tech support I would have done it rather than waste a week. It shouldn’t be this hard for someone to get some decent customer service - should it???

  • peejosity peejosity (@peejosity) reported

    @Telstra and now the call gets picked up and put straight back on hold. A+ for bad customer service......