Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 12/09/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MelbourneParody Share The Love - Fight Climate Change (@MelbourneParody) reported

    @Telstra I find this ad very offensive. You are a bunch of wankers using this type of advertising. Go **** yourself

  • geoff_craig GeoffroC 🏏🐶🥃🛩🐝🍯 (@geoff_craig) reported

    @Telstra Luke, I’ve moved to @AussieBroadband and immediately they identified the issue and my speeds are double yours. Plus I was able to talk to a human based here and not endless bots. Bye bye @Telstra by the way I have been unable to use any channel to cancel my service.

  • Spooky_rabbit Christopher Housecat (@Spooky_rabbit) reported

    @OgilvyTim @hexsteph The cause of that was what a Telstra exec described as the 'hungry belly strategy' Basic premise: desperate people work harder By paying network technicians much less & making salespeople's livelihood 100% dependent on commissions, Telstra would get much better results I lol'd

  • snoogavision Pat #Snoogs #AGExp (@snoogavision) reported

    @unclechunt @Telstra They're already the most expensive, most intrusive and least inclusive option out there. Everyone of their plans are a rip off being mobile or internet. Not to mention the customer service off shore. I'll never use them again...

  • Lee_Tennant Dame Holly says #gladysmustgo (@Lee_Tennant) reported

    @BazzaRyder Look at Telstra site, they haven't told a single customer but it's there

  • bjw68 Brad Watson (@bjw68) reported

    @lyndonmickel @Telstra What i dont understand is why its getting worse. I am starting to think the "G" stands for garbage.

  • BaindurGautam Gautam Baindur (@BaindurGautam) reported

    @Telstra Hi, I'm actually on ADSL with TPG and we along with a few houses on our street are without network for about 2 weeks now.. All that TPG says is that it's a Telstra fault.. Just want to know by when are you going to fix it

  • DogStar_01 DogStar (@DogStar_01) reported

    @deeplongstop @Telstra @NRL Those companies have a guaranteed burst limit - and don't often come near it for data. Optus used to get spanked but the smaller ones do not get near oversubscribed. No problem with voice at all. Really shitty support though.

  • CapitalLutra Lutra Capital (@CapitalLutra) reported

    . @Telstra's biz strategy has been to almost eliminate the ability to call them at all so they (a) save on headcount; and (b) make it near impossible to cancel garbage services because the people in their dumb message app just ignore that request and try to go on selling. $TLS

  • BroHilderchump Phteven with a pee haitch (@BroHilderchump) reported

    @telstra NBN outage? Just Dubbo or national?