Telstra

Telstra Outage Report in Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

The latest reports from users having issues in Cairns come from postal codes 4870.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 04/28/2025 11:40

April 28: Problems at Telstra

Telstra is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (19%)

    E-mail (19%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

Loading map, please wait...
City Problem Type Report Time
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tim_rust Tim Rust (@tim_rust) reported

    @BroHilderchump @Telstra That's right: "ASAP" is not a commitment to do anything, no matter that it makes it sound urgent. They should be giving a resolution time line

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra constant NBN drop outs in area code 2222 again. @NBN_Australia are you ever going to fix this issue?

  • icathler 🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲 (@icathler) reported

    Hey @SamsungMobile I asked a question about the recent update, but you never got back to me. How do I post a video on twitter now? How do I even find a video now? Plus the many other problems. Are you EVER going to respond to me? @Telstra I'm paying off this through you, so help.

  • Jhxbi Jhobi (@Jhxbi) reported

    @gtvone @Telstra **** up, why does telstra follow you No way you've just asked that ****? Telstra is the worst ******* service provider and if I ever saw you or the ceo it'd be an on site stomping Contact telstra and tell them to block me

  • mebsites Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, State of Queensland

    @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

  • NotRealms Overt Realms (@NotRealms) reported

    all my neighbours had to do to fix it was call telstra for around about an hour to not only fix, but improve speeds...

  • stroqFN stroq (@stroqFN) reported

    @Jhxbi @Telstra V **** **** u Telstra u dog **** company

  • MacsInSpace Melancholy Mac (@MacsInSpace) reported

    @BroHilderchump @Telstra Oh **** what happened?

  • tim_rust Tim Rust (@tim_rust) reported

    @BroHilderchump @Telstra by the way, he wasn't telling me to be slack; just not to let "ASAP" interrupt existing commitments

  • tonyvibo Tony (@tonyvibo) reported

    @BroHilderchump @Telstra Well I'm sure in fairness, the person trying to help you is on the other side of the world in a cubicle and juggling 10 customers at the same time at their workstation and being timed to make sure their not bludging... Because that's efficiency and world class customer service