Telstra

Telstra Outage Report in Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 05/30/2025 02:55

May 30: Problems at Telstra

Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

Loading map, please wait...
City Problem Type Report Time
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • inkedarticles InkedArticles (@inkedarticles) reported

    @9NewsAUS @heinkealex Great job Telstra looking after the customer 👊👍

  • angelar68197975 angela rubin (@angelar68197975) reported

    @Telstra That will undoubtedly take another at least thirty minutes of my time to negotiate.. Those of us not Tech savvy don’t find your Help sites easy

  • corkedwards84 Cork Edwards (@corkedwards84) reported

    @Telstra The issue with mobile outage is that there is never ever reception here despite 3 new towers being erected I the area. I have always needed to use wifi calling in this house/neighbourhood because the coverage is so poor. And now I have no fibre connection, I have no calls

  • winludivine Carolyn Griffiths (@winludivine) reported

    @RedFiddler @Telstra How do people cope with these complex and money draining corporations? It is the same here. Trying to cancel anything, move anything, make enquiries etc is impossible. We are held in their vu e like grip. Powerless. You have my sympathy.

  • P392SUM Colin R. (@P392SUM) reported

    Didn't @telstra bring its "support" services back on-shore? Using the app to get assistance is still a really, really bad experience. Still feels like it's designed to make you give up and go away.

  • angelar68197975 angela rubin (@angelar68197975) reported

    Telstra four days still no Internet..No emails I’m paying for this down time When and how will you COMPENSATE YOUR Customers!!!!???!!!!!???!!

  • staunchdiablo Miike (@staunchdiablo) reported

    @9NewsAUS @heinkealex Telstra ceo: should we compensate our customers for this problem we have caused, no let's increase their monthly plans just in time for Christmas. Merry Christmas from Telstra

  • NoelBt Noel (@NoelBt) reported

    @rikiya_shiro @9NewsQueensland @heinkealex telstra was not hacked, you were sucked in by the clueless immoral and clickbaity gutter trash this mob call journalism the same customer information is lawfuly published online for millions of others to access, its called a phone book

  • PandaFrog33 Panda_Frog (@PandaFrog33) reported

    @Telstra once again you ******* bastards had a data leak. this time is really unaccusable since it should of never happened

  • ZDelovski Zoran Delovski (@ZDelovski) reported

    @Telstra It’s her mobile phone service… She’s on SOS. What’s that got to do with NBN? Been like this for 2 days