Telstra Outage in Cairns, State of Queensland

@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

@jugzilla_vi @Telstra @Swan_Valkryie I spent an hour with Netgear support messing around with my network settings because we assumed the internet was fine. The internet will come back on line, but my PC is likely screwed now. Pathetic communication

@Telstra I am done with your garbage customer service. Can’t get through by phone, twitter or 24x7 chat. Has been an outage in Cairns and FNQ and you guys are AWOL. Not good enough considering we pay more to be your customer. Absolute garbage Expect a call from the Ombudsman

@Spo_0n @Telstra Hey mate. I am out too, and can’t get through to tech support. 2 calls on hold for over 45mins to no avail.

@Telstra Can you give us an approx time that NBN service issue is fix in Cairns?

No stream today...appears to be a massive @NBN_Australia outage. So no internet. We have no idea when it will be back on. Also appears NBN and Telstra don’t have much of an idea either

How can the @telstra outage report say there are no outages in Cairns...outage at home and work...along with half of Cairns? Meanwhile the Telstra Outage page is like “nothing to see here. Carry on”

@Philip_Roper @Telstra Was never a fan of Police Quest. Kings Quest 3 was the best by a mile - I played that so many times, and fell off the path coming down the hill many times. Space Quest 2 was enjoyable as well. In fact, any of the Quests that were keyboard only before the mouse destroyed the world

@Telstra not Telstra fault after all, my apologies, it was my error, i accidently turned off WI-FI yesterday on the Modem itself during the 4G outage in Tocumwal 2714 yesterday

Great, now my bloody WI-FI doesnt work, thankyou @Telstra

7 months, countless hours of my life and more frustration than ever; still no resolution @Telstra

@mr_pipe @Telstra @VodafoneAU Not a bad shout!

@Telstra Live chat didn't work, and there was no number to call for support

including Telia, Telstra & Comcast, & downstream impacts on communications to services in a variety of networks including Amazon/AWS, 8x8, Oracle Cloud and Athena Health. So, if you've experienced down time w/those services, it may have been caused by an Internet traffic outage.

@hamishNews @theprojecttv @Barnaby_Joyce Bullshit. Telstra 4GX network had excellent coverage in the bush.

with development, support, installation of advanced telecom products and you are by far the worst telecom operator I have ever dealt with, and I’ve worked with all the major ones like Telstra, Vodafone, Rodgers, AT&T and so on. @MEOpt #meo 17/17

@Telstra They've already investigated it. I had a person come over and look at the signal. Apparently, to get good internet on the 4G. You have to have some signal strength, we're currently getting 0.04Mbps. It's literally, useless. I just want what you're advertising Ivan. 4108. Hurry up