Telstra Outage Report in Cairns, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cairns come from postal codes 4870.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Cairns, State of Queensland
The most recent Telstra outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Cairns |
Phone | |
| Cairns |
Phone | |
| Cairns |
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| Cairns |
Wi-fi | |
| Cairns |
Phone | |
| Cairns |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@kels_316) reported
@daro_FINAL @Telstra truly the one weird trick that gets you a good phone service AND good customer service
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Chris Corbett
(@cdcAU) reported
Hi @Facebook, my friend's FB account has been hacked along with her Telstra email account. Visiting a Telstra store was able to recover email access. FB account email has been changed so cannot login. How do we contact you for help?
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😷richwhiteguy78
(@Wittyfan) reported
@PierrotAram @Telstra It's broken and they need to fix it asap.
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I'm a Unicorn
(@woopdedoo652) reported
@maximum_sincere I've had 2 calls from people claiming to be from Telstra technical department. As soon as I say 'no, you're not', they just hang up.
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Adam #BLM
(@RealTimeSloth) reported
@UbisoftSupport Your Support Section is absolutely useless. Trying to get in touch with a support agent is one of the most tedious things I've ever had to do & I've had to deal with TELSTRA here in Aus for almost 25 years.
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malc.thorne
(@malcthorne) reported
@72Hallam Telstra don't do customer service and they are far too expensive. Telstra isn't interested in retail customers.
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Michael Cleef
(@micksickles) reported
@Telstra And if we set our network to 3G manually, we get better speeds than on 4G.
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craig
(@KJC135) reported
@Telstra why is everything going slow loading up on my phone
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👨💻
(@SamJanda) reported
@Telstra Getting any service is an absolute chore. - explain multiple times (occasionally to multiple people) the issue you have - no effort made to understand your circumstances or digital context - response times on the app are woeful (still waiting on a reply after more than an hour)
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Adam
(@kels_316) reported
@daro_FINAL @Telstra ABB sells the telstra network