Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 10/02/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Meringa and Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisCobcroft Chris Bonnie (@ChrisCobcroft) reported

    @Telstra Well Telstra you need to sack the ******* idiot that did this

  • llewellyn1953 Llew (@llewellyn1953) reported

    @abcnews @MarkDreyfusKCMP Presumably you will use the new legislation to fine Telstra for leaking customer data.

  • TrevorW79137575 Trevor West (@TrevorW79137575) reported

    @abcnews Have been getting an aweful lot of unexpected spam/ phishing lately (Telstra customer), but figured it was just the usual Christmas cons and cost of living desperation internationally

  • Christo15367295 Christopher Fenton (@Christo15367295) reported

    @Telstra Just some type of wi fi service would be nice. It’s been out for 26 hrs so far. How much longer do we have to wait for this so called ‘service’!!

  • KrisKni19988374 Kris Knight (@KrisKni19988374) reported

    @Telstra Just to keep up with the other telco's "losing" customer's private data? SMH

  • JustRitwik Ritwik Singh (@JustRitwik) reported

    @Telstra why do you make it so difficult to sign up for a plan? On the website, Telstra ID endless reset loops. The chat experience is terrible. I know exactly what I want, don't need preset questions to find out what I want

  • dawlat_rahimi Dawlat Rahimi (@dawlat_rahimi) reported

    @Telstra So poor of you . You have to take your security

  • ArbiAsadoorian Arbi Asadoorian (@ArbiAsadoorian) reported

    @NBN_Australia @Telstra here we go again??? Which one of you useless ones is having issues again??? For f sake, FIX YPUR STUPID NETWORK YOU MORONS!!!

  • _alf_hickey_ alf hickey (@_alf_hickey_) reported

    @Telstra Still a cybersecurity issue, that it can happen at all.

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Telstra to close down lawsuit