Telstra Outage in Cairns, State of Queensland

@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

@Telstra anyone know what is causing the outage in Torres Strait..

@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

@Telstra Considering every time I called (re: internet being down & other issues) call centre staffers just kept trying to sell us iPhones (resulting in changing to a competitor for other services except partner's mobile) think we'll give that a miss. What a shame.

@tom69712000 @Optus It's been a bit long to sort out but it looks like I've identified an issue Optus wasn't aware of. I'm rural so options are limited and telstra are hopeless. We've got a new optus tower within eyesight so hoping to get it sorted today.

@Telstra @danking265 @burgess_ag Can you fix my reception ?

@WATCHMEBURNDOW1 After 18 years as a mobile customer , Telstra are demanding partner provide biometric data to pay bills??? Bye bye to them as they clearly don't need our 💲💲💲💲💲

After 18 years as loyal customer @Telstra is demanding partner provides biometric info to keep paying phone bills. Mobile can't perform this function & clearly they don't really want or need our 💲💲💲💲💲 Bye bye...

@PlayStationAU I love the series on Disney plus but couldn’t get the 4K to work on ps5 digital had to end up watching it on Telstra tv in 4K hrd10 so the tv obviously isn’t the problem is there a setting need to change to make my hisense 4K hdr10 60hz tv run Disney plus in 4K games no prob

@BaronVonClutch Big pong? Broadband is mostly NBN. Monopoly National Broadband Network. Sort of like Telstra Wholesale was for ADSL. It is Friday. Cars are on track. DON’T MAKE ME TALK WORK! 😎💥🤪

@RoadknightThe Never EVER try to deal with Telstra. Go straight to the Ombudsman. So much easier. Quicker and costs Telstra heaps!!!

@Telstra great to get a generic email from a TIO complaint "This is to acknowledge the receipt of the complaint you've raised via the Telecommunications Industry Ombudsman (TIO). Please call me on [[insert contact number]] "

@Telstra It has been 10 working days since I raised my complaint, and @Telstra have failed to resolve it or to communicate with me why. This is against their own complaints process. But they can’t do anything about it.