Telstra Outage Report in Cairns, State of Queensland

@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

@Telstra anyone know what is causing the outage in Torres Strait..

@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

I’m old enough to remember old Telstra (Telecom/PMG) which I had a surprisingly close relationship with. Were they annoyingly bureaucratic, authoritarian and patriarchal? Yes. Is new system, which tries to make you the customer &/or a low paid call centre worker do the work …

Spending my Friday evening chatting online with a Telstra help desk employee trying to sort out a billing problem. What a fun life I lead! In fairness, they were nice & I think we’ve sorted the immediate problem. In the bigger picture, has privatisation been a good thing? No

hey @Telstra any chance you can fix the reception issues at the #AustralianGP before the weekend? #Telstra

@Telstra please fix 🙏

@Telstra your network sucks.I'm facing this issue for many days. Most of the times when I leave from home/office and get disconnected from home/office wifi and enter the streets , the mobile network and data network just disconnects and not able to reconnect to Telstra network.

@Telstra thumbs down, halving my home internet speed before I could “update” to a better plan ie pay more. How is this not some form of gouging? All of a sudden streaming services stopped working.

telstra is either having an outage rn or being a jerk cause my home pc’s are COMPLETELY disconnected from the internet and i know another telstra user in a different state is having the same issue rn phone is connected fine but pc won’t pick up any telstra network

Don’t know what everyone else is experiencing but the @Telstra mobile service is so poor recently.. I’m thinking of purchasing some carrier pigeons..

@Telstra have been on hold for 50 mins now and yet to speak to a human about an unplanned nbn outage here since 6am this morning

.@Telstra I was promised a return phone call within the hour on Tuesday to escalate a billing issue, but I'm still waiting. #NotHappyJan