Telstra

Telstra Outage Report in Cairns, State of Queensland

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The latest reports from users having issues in Cairns come from postal codes 4870.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 09/10/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet

Community Discussion

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Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Peach69flossie Cheryl Peachey (@Peach69flossie) reported

    How annoying is @Telstra ? All I want to do is upgrade my package- can’t get to talk to anyone and unable to do via app. Messaging service crap! Any better providers out there people?

  • ZeroEleven3 Code (@ZeroEleven3) reported

    I've been listening to the telstra song for 3 hours now send help

  • PipoFromThe305 George (@PipoFromThe305) reported

    @Telstra Thanks Jay. Just saw updated outage details. I can stop power cycling my modem now knowing there is nothing i can do.

  • Matt4kPlays DAWN MATT4K (@Matt4kPlays) reported

    Telstra really letting me down here

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Optus Steven, I don’t expect you to personally know but Mt Hutton has had **** service forever. Optus and Telstra both argue the Government Black Spot fund should pay for it, that’s for rural areas. It’s Bullshit. This had been logged before for nil response.

  • RabbitohsForum Juan Reina (@RabbitohsForum) reported

    @bunnies1509 @NRL @Telstra It is a farce. Corrupt NRL at its very worst.

  • vmainard Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported

    @NetballScoop Telstra are kissing *** for the bad coverage from last week. Who are they kidding. I just hope I can come home and watch the whole derby between the vixens and Magpies this week.

  • Canberra_Aus braddon (@Canberra_Aus) reported

    @Telstra I apologize I don't have a Telstra service. Maybe one day. Thankyou kindly.

  • Lady_Renette Lady Renette (@Lady_Renette) reported

    @Telstra You need to be giving more regular updates. We are 48 hours now without Internet and estimated restoration time keeps blowing out. Now saying Monday 4pm. That will be 5 days with no service. No where near good enough.

  • unfrufru Ally Gardiner (@unfrufru) reported

    There was a 'planned' outage in kellyville by @Telstra yesterday that we were told was resolved by 7pm. 26 hours later and no internet or home phone still. Chewed through our mobile data trying to contact family re: a death in the family & arrange funeral. When will it be fixed??