Telstra

Telstra Outage Report in Moolap, Greater Geelong, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Moolap, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moolap and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Moolap, Greater Geelong, State of Victoria 08/31/2025 05:10

August 31: Problems at Telstra

Telstra is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Moolap, State of Victoria

Latest outage, problems and issue reports in Moolap and nearby locations:

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • RosewartTamara Tamara Rosewarne (@RosewartTamara) reported from Drysdale, State of Victoria

    @tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • H_the_Cats_Fan MsH (@H_the_Cats_Fan) reported from Geelong, State of Victoria

    @Jack_Klompas @PatrickM_Gray Because the AFL want us to play at the G. We used to play all our home games at Marvel when it was Telstra Dome, and hardly any at the G. That’s the AFL’s fault, not Geelong. The AFL don’t give a **** about Geelong and the Bulldogs honestly.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • Steve23_G Steve G (@Steve23_G) reported from Geelong, State of Victoria

    hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

  • corymedia Cory (@corymedia) reported from Geelong, State of Victoria

    Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HeadmasterL4 Headmaster Laslow (@HeadmasterL4) reported

    @Telstra Your company does maintenance in someone's area and destroys their internet speed from 100mbps to 0.6 Mbps, literally destroying their small business and then @Telstra can't find a solution other than frustrating them to the point of a mental breakdown. 👏👏

  • ABlissedSecret Steve - GTS GM Via Patreon #TeamGrim (@ABlissedSecret) reported

    No YouTube No Netflix No smart tv service because it needs internet connection. No music. Can't play games. Can't do anything. Thank you @Telstra for your amazing internet service.

  • ChadPD Chad.... (@ChadPD) reported

    @Telstra 8 hours of dealing with bots & ppl who don’t read previous messages only to be told, bad luck, send it in to be looked at & you now lose your prepaid 16gb of data

  • catedempsey Gillian Dempsey (@catedempsey) reported

    @LS_IA_AD @MissMambaM There's no solution to identity theft - if someone wants it badly enough, it will be taken - ironically, in Australia, often from companies to whom we have given the data or from government directly. Take, for instance Telstra - our largest IT provider. It ran its call servers

  • grant_phelps Grant Phelps (@grant_phelps) reported

    ... and still waiting to have enough bandwidth so that i can log a complaint with @telstra because apparently that's what i have to do as their soc media folks cant pass messages on to their technical folks. That's one disconnected business. #ItIs2021

  • HeadmasterL4 Headmaster Laslow (@HeadmasterL4) reported

    @Telstra Hi, nbn co have completed further testing and no longer need you to be at home on 06 April 2021 to fix your service issue. We will contact you shortly to discuss next steps. Hi, the connection issue on your NBN Service is fixed. This ticket will now be closed. That's what I..

  • crankydaks Cranky Pants (@crankydaks) reported

    @THE_BLOCKSTAR @Telstra Hi Jason, my mum had exactly the same problem. It took 5 weeks of troubleshooting the modem until someone actually listened and tested the line itself. Sent a technician and found the fault 200m down the road. Hopefully you can get someone to help. I understand the frustration.

  • PorcaroKaren Karen Porcaro (@PorcaroKaren) reported

    @kelly_rdc I moved a power line to the side of the road when it fell down after my kids hit it with the footy. I had thongs on and they said that is what saved my life. ETSA had assured me it wasn’t theirs and was a Telstra line. They arrived anyway & moved it by wearing insulated gloves.

  • The_Sniff_Test The Sniff Test (@The_Sniff_Test) reported

    What’s weird is in the DM I gave #Telstra the reference number of my ongoing issue. They could of called me to validate identity. Why do they need complete access to my social media account? #auspol

  • ShaneBryan_IT Shane Bryan 🍩 (@ShaneBryan_IT) reported

    Why, when you need help, every single ******* company is “experiencing higher than anticipated demand” and then you remember, wait, this is what happens every single time you try to contact them. Looking at you @Telstra