Telstra

Telstra Outage Report in Moolap, Greater Geelong, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Moolap, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moolap and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Moolap, Greater Geelong, State of Victoria 02/14/2025 01:05

February 14: Problems at Telstra

Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Moolap, State of Victoria

Latest outage, problems and issue reports in Moolap and nearby locations:

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    @Ron_Boll @Telstra Sorry I was no help 🤣

  • davelkelly Dáithí Ó Ceallaigh ⚑ (@davelkelly) reported from Geelong, State of Victoria

    @Telstra Yeah, cancel my order. DM for reference number

  • darrengilmore6 Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria

    Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

  • _heleali alisha. (@_heleali) reported from Geelong, State of Victoria

    @Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

  • cjnetlink Cory (@cjnetlink) reported from Geelong, State of Victoria

    Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

  • TekniaMusic Teknia (@TekniaMusic) reported from Geelong, State of Victoria

    @d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

  • Steve23_G Steve G (@Steve23_G) reported from Fenwick, State of Victoria

    @Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

  • RosewartTamara Tamara Rosewarne (@RosewartTamara) reported from Drysdale, State of Victoria

    @tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

  • garytilley Gary Tilley (@garytilley) reported from Geelong, State of Victoria

    @Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

  • twinkletotts Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria

    Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

  • CoryMedia CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria

    @lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

  • tonywalker1 Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria

    Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

  • AdemEve ADEM 💫 (@AdemEve) reported from Geelong, State of Victoria

    @Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

  • 75b0ce8567df4cd Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria

    @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

  • SueCartwright1 Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria

    Anyone else experiencing a @Telstra outage in Highton?

  • cjnetAU Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria

    @jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria

    @Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

  • errolatbh 💧Peter Flinn 🤷🏻‍♂️ (@errolatbh) reported from Fenwick, State of Victoria

    @Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • fev25 jacqueline smith (@fev25) reported

    @Sandy_Beech1 @tonytardio @VicRoads Try talking to Telstra. Covid has brought us more problems than we realise.

  • m0457356748 David White (@m0457356748) reported

    @Telstra FYI just tried to submit complaint on-line. Response - "Sorry there was a processing error" Please try again latter.

  • gmorg22 Good Point 🇦🇺🇬🇧🇺🇸 (@gmorg22) reported

    @Telstra Telstra is dysfunctional. Can’t talk to anyone. Broadband has been sketchy for a year. Two days, seven on-line tech support conversations. Just scripted responses, issue never resolved. Every time disconnected have to start from beginning. Absolutely hopeless go elsewhere.

  • TronaldRump Sven Hillbillynetti (@TronaldRump) reported

    @Telstra And as i've said before - I would be in the top 1-2% of spend of your retail customers....I need a service that meets my requirements. Sorry, i'm sure i'm not the only one with this problem

  • ComfyZenny ComfyZenny (@ComfyZenny) reported

    Telstra are reducing my monthly broadband costs by 5%. Woohoo. They are also reducing my down/up speeds by 50%. Woohoo(?) Needless to say, I'm changing provider next week :)

  • otr_alexander Alex J Hehr OAM (@otr_alexander) reported

    After being a @Telstra customer since 1971, have started migration away. I will not pay AUD $45 for my mobile per month when my new provider asks me for $12. Called at the roped of Chaddy store Friday, asked to wait 3 hours, not gonna happen. This major telco will NEVER LEARN.

  • KatDruer TheMarketingGurl (@KatDruer) reported

    @Telstra none of your help services are working can some contact me about nbn internet not working - I just wasted an hour messaging someone who then disappeared

  • DeusVerus Serge (@DeusVerus) reported

    @Quarico @Telstra Aussie broadband is offering 100/40 for 1 dollar a month less than telstra is now selling 100/20 for. That condescending email from Telstra made me finally bite the bullet and **** them off.

  • CourtneyLee_33 Courtney Lee Thirty Three HOBART HURRICANES (@CourtneyLee_33) reported

    @suzanne_cass I am with Telstra. Unfortunately where I am though it's the best out of a bad bunch

  • Ravi46178913 Ravi (@Ravi46178913) reported

    @Telstra How many times you reckon I need to do that. Each time I waste 1-2 hours and still no resolution.