Telstra Outage Report in Moolap, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Moolap, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moolap and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Telstra
Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Moolap, State of Victoria
Latest outage, problems and issue reports in Moolap and nearby locations:
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Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria
@Ron_Boll @Telstra Sorry I was no help 🤣
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Dáithí Ó Ceallaigh ⚑ (@davelkelly) reported from Geelong, State of Victoria
@Telstra Yeah, cancel my order. DM for reference number
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Darren Gilmore 🇦🇺 (@darrengilmore6) reported from Geelong, State of Victoria
Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..
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alisha. (@_heleali) reported from Geelong, State of Victoria
@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!
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Cory (@cjnetlink) reported from Geelong, State of Victoria
Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.
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-jase- (@Jaseomeara) reported from Fenwick, State of Victoria
@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP
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Teknia (@TekniaMusic) reported from Geelong, State of Victoria
@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔
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Steve G (@Steve23_G) reported from Fenwick, State of Victoria
@Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly
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Tamara Rosewarne (@RosewartTamara) reported from Drysdale, State of Victoria
@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD
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Gary Tilley (@garytilley) reported from Geelong, State of Victoria
@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form
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Lefki Papas (@twinkletotts) reported from Geelong, State of Victoria
Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!
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CORY 🎤 (@CoryMedia) reported from Geelong, State of Victoria
@lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.
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Antony (Tony) Walker (@tonywalker1) reported from Fenwick, State of Victoria
Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.
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ADEM 💫 (@AdemEve) reported from Geelong, State of Victoria
@Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.
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Dave Wood (@75b0ce8567df4cd) reported from Geelong, State of Victoria
@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!
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💧Peter Flinn 🤷🏻♂️ (@errolatbh) reported from Fenwick, State of Victoria
Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception
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Sue Cartwright BA (@SueCartwright1) reported from Geelong, State of Victoria
Anyone else experiencing a @Telstra outage in Highton?
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Cory’s CJNET (@cjnetAU) reported from Geelong, State of Victoria
@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix
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Monicasmeow🐈 (@monicasmeow) reported from Geelong, State of Victoria
@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.
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💧Peter Flinn 🤷🏻♂️ (@errolatbh) reported from Fenwick, State of Victoria
@Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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jacqueline smith (@fev25) reported
@Sandy_Beech1 @tonytardio @VicRoads Try talking to Telstra. Covid has brought us more problems than we realise.
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David White (@m0457356748) reported
@Telstra FYI just tried to submit complaint on-line. Response - "Sorry there was a processing error" Please try again latter.
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Good Point 🇦🇺🇬🇧🇺🇸 (@gmorg22) reported
@Telstra Telstra is dysfunctional. Can’t talk to anyone. Broadband has been sketchy for a year. Two days, seven on-line tech support conversations. Just scripted responses, issue never resolved. Every time disconnected have to start from beginning. Absolutely hopeless go elsewhere.
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Sven Hillbillynetti (@TronaldRump) reported
@Telstra And as i've said before - I would be in the top 1-2% of spend of your retail customers....I need a service that meets my requirements. Sorry, i'm sure i'm not the only one with this problem
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ComfyZenny (@ComfyZenny) reported
Telstra are reducing my monthly broadband costs by 5%. Woohoo. They are also reducing my down/up speeds by 50%. Woohoo(?) Needless to say, I'm changing provider next week :)
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Alex J Hehr OAM (@otr_alexander) reported
After being a @Telstra customer since 1971, have started migration away. I will not pay AUD $45 for my mobile per month when my new provider asks me for $12. Called at the roped of Chaddy store Friday, asked to wait 3 hours, not gonna happen. This major telco will NEVER LEARN.
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TheMarketingGurl (@KatDruer) reported
@Telstra none of your help services are working can some contact me about nbn internet not working - I just wasted an hour messaging someone who then disappeared
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Serge (@DeusVerus) reported
@Quarico @Telstra Aussie broadband is offering 100/40 for 1 dollar a month less than telstra is now selling 100/20 for. That condescending email from Telstra made me finally bite the bullet and **** them off.
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Courtney Lee Thirty Three HOBART HURRICANES (@CourtneyLee_33) reported
@suzanne_cass I am with Telstra. Unfortunately where I am though it's the best out of a bad bunch
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Ravi (@Ravi46178913) reported
@Telstra How many times you reckon I need to do that. Each time I waste 1-2 hours and still no resolution.