Telstra Outage Report in Mount View, Cessnock, New South Wales

Problems in the last 24 hours in Mount View, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mount View, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mount View, New South Wales

Latest outage, problems and issue reports in Mount View and nearby locations:

• 
  Julian 🇦🇺 (@JKRLMazur) reported 7 minutes ago from Cessnock, New South Wales

  @Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 7 minutes ago from Cessnock, New South Wales

  @Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 13 minutes ago from Cessnock, New South Wales

  @Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Action Slacks (@Globex7Mark) reported 2 minutes ago

  @RandaltsRandal Telstra will be late, there will be a charge and the tech will berate the previous techs work, the weather, the exchange. When I get these calls I usually tell them they've called a railway signal box. " Hang on a train is coming I've got to go and change the points" Puts jug on

• 
  L.V. (@LVue14) reported 3 minutes ago

  @Telstra Hey I would like help, I've been trying to activate all day and the website and app keeps crashing, it takes me to the last step of activation and then the whole thing shuts down, have to start all over again, very frustrating. I tried "message us" function and no good

• 
  Concrete Cowboy (@concrete_cowboi) reported 5 minutes ago

  @joneaves @bookshopaddict Oh yeah. My family have been Telstra customers for years and every single time we speak to someone offshore something goes wrong. Onshore customer service are at least a little better at understanding customer frustrations (even if they aren't much better at solving problems)

• 
  Tim Ogilvy (@OgilvyTim) reported 5 minutes ago

  @bendechrai @Telstra I have no faith in Telstra’s leadership to create change, after 20 years of detailed and compassionate feedback. At this point I believe it is ethical to ask staff to consider the ways they are complicit in customer abuse. It may be the only vector to truly demand change.

• 
  Patrick Martin (@pjournomartin) reported 6 minutes ago

  UPDATE: Telstra & Optus mobile service is back.

• 
  Lynda NoReally☘😷🐴🐕 (@LyndaO14) reported 9 minutes ago

  @RandaltsRandal I think you're safe enough, if it was Telstra, they would have returned your service call in about 6 weeks.

• 
  Tracie Griffith (@ettsettery) reported 11 minutes ago

  @Telstra I’m dealing with the same problem constantly. No answers. Seems you’ve sold my elderly father a set box that doesn’t work with your too weak signal. You make people’s lives a misery.

• 
  Kim Anderson (@kimswca) reported 19 minutes ago

  @Telstra 1. Telstra App tells me to call re troubleshooting steps on a previously reported fault. 2. On first call, after waiting in queue, just get told to hang up and call again (?!) 3. On second call, am promised a call back, call back comes but then auto hangs up on me. WTF?

• 
  Tracie Griffith (@ettsettery) reported 20 minutes ago

  @Telstra Telstra TV. You must have known the signal was inadequate when you sold us this equipment. We can see the tower from our backyard. We’re on a hill. There are no disruptions to receiving the signal. It’s just a **** signal. Can’t even use your set box.

• 
  Jayne Shannon (@jaynelshannon) reported 21 minutes ago

  @natasha_yann Bloody hell! I always go through my provider and I know Telstra gets a lot of bad press but they’ve solved all my problems with no fuss whatsoever !