Telstra Outage in Mount View, Cessnock, State of New South Wales

@Telstra Damn dude!

@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

@stymo78 @Telstra @brandonvidler help a bloke out #locallegend

@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

@Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

@Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

@RoadknightThe Been getting low speeds on Dodo for a week too, pretty sure they piggyback telstra lines anyway doesn't help that I'm on satellite here... can still stream though but we get lots buffering breaks

Gave Telstra the flick years ago over exactly the same issues.....never saw any compensation either. Genuinely good provider is Vaya, yep an Optus reseller....

@elonmusk how mush will it cost to use the service my broad band with telstra is crap

@Telstra Reggie I have been with Telstra Business for 20 years +, let alone working in and out of there... This is not a good enough excuse for a premium business service and package...

@Telstra Can you stop my spam calls please #D612014 the answer is no... So what am I paying for? Your DNumber? Your response doesn't fix the problem...

@burgess_ag Hi @Telstra bots, there’s a general 4G reception issue affecting nsw regional customers. After 5G is switched on, 4G coverage and bandwidth is significantly reduced. @Telstra bots ask for specific postcodes via PM, making it impossible to report this technical issue.

@Telstra Maybe being you have a flawed service you should then drop the prices across the board? I worked there don't even start me on the trite... #SmokeandMirrors

@Telstra Considering every time I called (re: internet being down & other issues) call centre staffers just kept trying to sell us iPhones (resulting in changing to a competitor for other services except partner's mobile) think we'll give that a miss. What a shame.

@tom69712000 @Optus It's been a bit long to sort out but it looks like I've identified an issue Optus wasn't aware of. I'm rural so options are limited and telstra are hopeless. We've got a new optus tower within eyesight so hoping to get it sorted today.

@Telstra @danking265 @burgess_ag Can you fix my reception ?