Telstra Outage in Mount View, Cessnock, State of New South Wales

@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

@stymo78 @Telstra @brandonvidler help a bloke out #locallegend

@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

@Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

@Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

@crayolawtf @Telstra could u help me

Is there a site that shows planned Telstra outage? I find it frustrating to be caught off guard

@84_angry @Telstra The simple truth about Telstra is that they are slow copycats. That's not actually a bad thing overall. They try to understand how it may be possible to make money, based on leads from successful companies, and then they copy. This is clearly the Amazon "prime day" idea.

mums @Telstra has the best social media presence of any internet company. They might be expensive as ****, but im starting to think it's worth it

@Telstra Dont worry I fixed the problem.

@crayolawtf @Telstra my internet is quite slow recently, any suggestions on how to fix it?

@crayolawtf Hey, @Telstra I have a problem can you help me?

@crayolawtf @Telstra I have a problem.

@crayolawtf @Telstra Yo! I need some help

@Telstra Spend some money on your infrastructure in Port Hedland. We can all make phone calls, but no one can use their data because the network is so clogged up with traffic! Disgraceful. Dial up speeds.