Telstra

Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, Hawkesbury, State of New South Wales 08/31/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @tommyjowitt @Telstra Oh, I’m a Vodafone customer now. ...for the time being 😉

  • miszNes Vanessa (@miszNes) reported from Sydney, State of New South Wales

    @Telstra Dm has been sent, I called 3 times on Friday with a promise of follow up with nothing in return I have dealt with the pressing urgent matter of recovering my sim in store but you guys are yet to do shit about the rest. Let's hope you do better .

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @jendudley @Telstra I saw that. I pay more for the nbn than my mobile by almost double. Will be going down a plan or scrapping it for 4G.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Brian. As it happens the @Telstra rep blamed nbnco for the additional fees. It's all feels like a bit of a terrible joke to be honest, but thanks for replying.

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @cherylgledhill @Telstra Oh you poor bugger, I’m sorry Chez. Part of me still suspects I’ll get another bill next month somehow. #ThoughtsAndPrayers

  • miszNes Vanessa (@miszNes) reported from Sydney, State of New South Wales

    @Telstra telecommunication ombudsmen here we come !!! How someone walked into a store and walked out and took over my life in 10 minutes you allowed this so much for privacy and trust **** you guys

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @jendudley @Telstra The problem with Telstra is they give you unlimited data but vary the speed based off spend. $90 gets you 50mbps. $75 gets you 25mbps which to me sounds like it’s time to look elsewhere.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    So I am being forced on to the @NBN_Australia infrastructure and @Telstra is attempting to "uprgade" my service to a more expensive, slower, less feature rich service.

  • desiderious Didier (@desiderious) reported from Sydney, State of New South Wales

    @Telstra having issues with 7plus on TelstraTV skipping non stop. Reset didn't work. Uninstalled and reinstalled and now it won't sign in! Running latest firmware. SEND HELP

  • livlovesstuff 💃🏻LADY LIV ⚔️ (@livlovesstuff) reported from Sydney, State of New South Wales

    @Telstra Don’t worry, I’ve done everything and been in contact with y’all to report the problem. Just not impressed with the slow pace of things until service is restored.

  • bigyahu alan “Ally Of The Oppressive Matriarchy” jones* (@bigyahu) reported from Sydney, State of New South Wales

    @simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    Outage for @Telstra cable internet (non-nbn) in Lindfield NSW since Jan 30, and it’s not listed on the service status site so I went through all of the troubleshooting and phoned up where they told me there’s a huge outage that won’t be fixed until Feb 3. Waste of time that was.

  • EmmaH1123 Emma Hegedüs🌹 (@EmmaH1123) reported from Sydney, State of New South Wales

    @Mitch_NAU @Telstra @NRL Why not 😭 This sucks

  • mdjwill Morgan Williams (@mdjwill) reported from Sydney, State of New South Wales

    @Telstra It's currently Saturday evening and I am not at work, however, the issue has been constant from Monday Feb 3 through to Friday Feb 7. I believe that Telstra was aware of the issue as it was on the website but... (1/2)

  • mdjwill Morgan Williams (@mdjwill) reported from Sydney, State of New South Wales

    @Telstra ...there was little to no communication to your customers on why they have been impacted and when they could expect normal service. (2/2)

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @cjjosh @ben_hr The reason I joined twitter in the first place was to have my system management send me sms alerts using twitter api because it was free, but would cost $2/sms via Telstra bridge service

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    @rossjmitchell @Telstra Yeah, my confidence is not high in it being resolved today. It wouldn’t be so bad if their 4G coverage was decent at my house either so that we could use the mobile fallback, but it’s one bar at best.

  • yinyinyangyang3 Scoups♡.♡ (@yinyinyangyang3) reported from Sydney, State of New South Wales

    Being on hold for a good 25 mins with @Telstra so they can check how long a outage was in jan to give me a refund

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Last day in Australia and one last time i have to deal with @Telstra’s god awfull ******* goddamn terrible internet service! On 20min off 20min aaaaaaalll day long baby! Incompetence truly has a name now!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NewyFootyFan KP4EVA 💙❤️✊🏾 (@NewyFootyFan) reported

    @deeplongstop @Telstra I wanted to test my internet speed so I'm downloading the app. Which I'm led to believe could take a while. That's bad, right?

  • OdinsToenail Odins_toenail (@OdinsToenail) reported

    @icathler @Wolfie_Rankin @JBHiFi Don't misrepresent me. It's Google's solution, not mine. Anyway, this the same Telstra that sends an email to the account you forgot the password for to do a reset? That Telstra? Gotcha.

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra No, nobody has contacted me. And it's not a phone issue, it's a tower capacity issue that Telstra needs to fix.

  • LouiseR27845272 Lou (@LouiseR27845272) reported

    @Telstra Just so you know someone just did the whole thing for us on the phone. Do you guys actually know what’s going on? How can one person cancel, then one not approve,then you tell me another way, then another do it all over the phone?

  • beagle58663024 beagle (@beagle58663024) reported

    @Telstra Hi Kunal, I have a number of INC's the latest is INC 16043594. All the INC's relate to this issue which has been ongoing since installation on 11 Aug 2021

  • beagle58663024 beagle (@beagle58663024) reported

    @Telstra I have spoken to the help reps on 132200 many times. They have not resolved the issue of random reboots. They see it as dropouts. But the modem is doing a full reboot

  • kanetothekelly YeahOkay (@kanetothekelly) reported

    It's taken almost 2 hours of waiting on @Telstra support just for then to tell me the wrong information about my account. Ffs. I'm literally just trying to change internet plans. It shouldn't be this hard.

  • TheTrueFact3 The True Fact (@TheTrueFact3) reported

    @Telstra #Telstra Scammers changed my Telstra email address with only my name and number. Telstra messaging was useless. Telstra Twitter said they would look into it. Texting now and just as useless. Had to resend number because response so slow they masked it.

  • TheTrueFact3 The True Fact (@TheTrueFact3) reported

    @Telstra #Telstra #telstra Scammers changed my Telstra email address with only my name and number. Messaging support useless. Telstra twitter said they would look into it. Texting now, but just as useless. Had to reenter number because masked.

  • CommandrGumball CommanderGumball (@CommandrGumball) reported

    @Telstra HELP! Someone signed up with my email address and I can't call you (From Canada)