Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (52%)
-
Phone (28%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
---|---|---|
Phone | ||
Phone | ||
Internet | ||
Phone | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
-
ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales
@Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.
-
ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales
@Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.
-
Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales
@Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available
-
KathrynLouise ✌ (@KathrynLouise99) reported from Sydney, State of New South Wales
@GJGreenlea @Telstra What a joke! The customer service is really turning people away.
-
MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales
Customer service LAZY at @Telstra
-
Shivani Gosain (@Shivanigo) reported from Sydney, State of New South Wales
Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra
-
Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales
@Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.
-
Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales
@Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.
-
ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales
@Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.
-
𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales
@VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.
-
ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales
@Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!
-
sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales
@smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm
-
Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales
@Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.
-
David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales
.@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours
-
John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales
@Telstra They didn't admit there was a problem.
-
💧Jamie (@scibidoo) reported from Sydney, State of New South Wales
So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…
-
Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales
@Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.
-
Evan (@fictillius) reported from Sydney, State of New South Wales
@johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra
-
sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales
@Telstra can't get a person to help me
-
MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales
Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Alun Probert (@govcomgroup) reported
Got the email of the Head of Customer Service at @Telstra. On holiday till the middle of next month. No alternative person to contact.
-
Erk (@19860512Yeah) reported
@LyndaFrench19 @PRGuy17 @azahynes Reminds me of when I have an online chat to Telstra customer support. I always wonder whether I’m talking to a bot or a real person. Every sentence they write leaves me 😳.
-
Alun Probert (@govcomgroup) reported
Last word on @Telstra. Problem still not fixed, or even addressed. But just got sent an automatic message asking me to rate the quality service I had received. The scale was only 1-5. Minus scores not allowed. #backtowork
-
Andrew Birmingham (@BirminghamAg) reported
@Telstra It’s basically unusable at night. And during the day hotspotting my Optus account gives me faster reliable service
-
pippa (@parsleyfern) reported
@ABCRural Andamooka, SA residents left without phone signal or mobile internet since late Tuesday night January 25. This small, isolated town only gets Telstra service. Getting conflicting information on what the issue is. Unclear on whether emergency services can be called.
-
Col Smith (@Dangerman_2) reported
In a switch from the fake @NBN_Australia and @Telstra scammer calls today's call was (not) from @amazon Prime saying my monthly fee was going to $39.99 and if I wanted to cancel a $29.99 cancellation would be made. I can see how vulnerable people fall for these scams.
-
Demons (@Demons_Wow) reported
@telstra internet seems to be down in Pimpama Queensland, we just had a massive storm so that could be the cause but any updates would be great thank you.
-
Diamond 2 dome fighter (@averygrumpyjec1) reported
@Telstra how about you... give me the internet i paid for and then spend my money on useless ****
-
Onno Benschop (@owh) reported
@Telstra No, I think that it was real and that's the problem. Your outbound call system of authentication is not compatible with 2022.
-
pippa (@parsleyfern) reported
Telstra allegedly sent someone to fix the issue on Saturday Jan 29. And it was reset. This appears to be accurate as we got service for about half of that day. But it failed again and has been down since. Apart from one 20 min period.