Telstra

Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, Hawkesbury, State of New South Wales 02/04/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • jphall707 John Hall (@jphall707) reported from Sydney, State of New South Wales

    @telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra Thanks for reply. I have been told issues will be resolved in 24/24

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra

  • myvoiceshakes2 @MyVoiceShakes (@myvoiceshakes2) reported from Sydney, State of New South Wales

    @CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel

  • AnthonyClarkAU Anthony Clark (@AnthonyClarkAU) reported from Sydney, State of New South Wales

    Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!

  • tallandtrue Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really

  • MarcoNero Marco Nero (@MarcoNero) reported from Sydney, State of New South Wales

    @Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....

  • old_n_cranky Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales

    @Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!

  • jamesssydney James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dizyyfn Dizyy (@Dizyyfn) reported

    @jefflad69 @Telstra why net isn’t working plz help

  • Aireys Quincy Pasquale (@Aireys) reported

    How bad is the @telstra mobile service around Kingscliff NSW. I'd swear we were in the bush with the lack of connectivity. #goingbackwardsintechnology

  • ShapirobBen BonyMichu (@ShapirobBen) reported

    @Telstra No Telstra sucks

  • jazzie_aus Jazzie (@jazzie_aus) reported

    @Telstra Why have a sale when your ****** website doesnt work

  • joelpmichael 🎅 The Santa Waiter 🎅 (@joelpmichael) reported

    @backupbear Nah I sent the photo to the ABB support guy, and bypassed all the troubleshooting I’m sure Telstra or Optus would make you reboot your modem though

  • DabblerPtyLtd David (@DabblerPtyLtd) reported

    @Telstra Telstra are a recurring problem. The worst customer service in Australia. You force us into online chat where things go in circles, agents just flick between chats and do nothing. What they ‘do’ never gets done or done incorrectly. You’ve always been bad but it’s getting worse

  • ShapirobBen BonyMichu (@ShapirobBen) reported

    @Telstra Comment for terrible service

  • RowcropAust Tom Dunstan (@RowcropAust) reported

    @Telstra @EmmaKealyMP @DanTehanWannon Why is the phone service in Telangatuk area getting worse each year?

  • UmpteenthJane Jane H (@UmpteenthJane) reported

    Anyone else noticed a massive decline in mobile signal from the Mt Dowe (Kaputar) tower in last month? What’s up @Telstra? Trying to do an online NVD for cattle trucking tomorrow…abysmal signal. Any idea #telstrasupport?

  • jbabz84 John (@jbabz84) reported

    @Helias09 @Telstra If you think Telstra is ****, go get the jab. 5G works so much better