Telstra

Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, Hawkesbury, State of New South Wales 06/15/2024 06:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • schnausdm david_myers (@schnausdm) reported from Sydney, State of New South Wales

    @jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • OrytDurlin Lauren (@OrytDurlin) reported from Sydney, State of New South Wales

    @Telstra why are you the worst service provider of all time? Dial up connection is more reliable

  • OnurKog OnurK (@OnurKog) reported from Sydney, State of New South Wales

    Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs

  • zacre_bleu Zacré Bleu (@zacre_bleu) reported from Sydney, State of New South Wales

    @joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacqui_E_mcgill Jacqui McGill AO MBA (@Jacqui_E_mcgill) reported

    So I took @Telstra advice and purchased a sim! Wrong advice @Telstra apologised & refunded me the charge. Now a month later I get charged another $ fee because they didn’t cancel the sim after all. Now two hours of trying and repeating the issues for the 5th time! #frustrated

  • BaystonGroup Bayston Group (@BaystonGroup) reported

    @Telstra 1/2 “Thanks for placing an order with us. Unfortunately, we had to cancel this order as we were unable to confirm some details. Rest assured, we'll refund any payments made for this order (including any Telstra Plus points used).”

  • _aaronjoel Aaron Joel (@_aaronjoel) reported

    I do not understand how @Telstra is still in business, mind baffling, I will take my issue as far as I can, the lies they tell to keep you as a customer than reneg on its unlawful

  • arunnair88 themalluwboroughman (@arunnair88) reported

    @Telstra no help with your messaging team. so how is the bandwitdh allocation standard operating procedures configured for accessing content on netflix subs outside of the telstra bundle?

  • poet47 Pamela Valemont (@poet47) reported

    I am going crazy here Telstra please explain why my Internet speed is so low? 4272 location. Speed tests say they cannot record it, it is so slow.

  • Jacqui_E_mcgill Jacqui McGill AO MBA (@Jacqui_E_mcgill) reported

    @Telstra for all your efforts promoting customer service so far today I have wasted 2.5 hours trying to sort out your mistake #poorservice #frustrated #NeverAgain

  • joydeep17ghosh JD (@joydeep17ghosh) reported

    @VodafoneAU You ask to connect over DM but there is no intention to respond. Its past 11 pm and the service hasn’t improved (unlike what you promised) - been without network for past 5 days on 3 devices with Vodafone. If not for Telstra NBN, I couldn’t have even tweeted this. #VodafoneSucks

  • JaimeRu16257970 Jaime (@JaimeRu16257970) reported

    @Telstra What’s the issue with your internet? Outage from 16th, not expected back on until the 27th?! No notification. No work and no VCE studies happening here because of it. Right before year 12 exams. Not good enough.

  • y0Visor Visor WKD (@y0Visor) reported

    @Telstra how come the internets not working

  • DrWho345 Joshua Krasnostein (@DrWho345) reported

    Our NBN modem is red and the internet has stopped working, is there an outage in South Yarra Now? @Telstra