Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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((Mijanou)) powered by Autocorrect
(@Opheli8) reported
from
Sydney, State of New South Wales
@Telstra Thanks I got help via the telstra app...
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually
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Ciaran
(@ciaran82m) reported
from
Sydney, State of New South Wales
On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@evilZardoz Have you confirmed that the Telstra service is cancelled? They ignored the cancellation when my last line got migrated, had to call them.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?
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Julie Snook
(@JulieSnook) reported
from
Sydney, State of New South Wales
Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon
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Angus Dorney
(@dorns2) reported
from
Sydney, State of New South Wales
@boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit
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Dwayne Lawrence
(@DwayneLawrence_) reported
from
Sydney, State of New South Wales
@Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night
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Diana
(@dianainoz2) reported
from
Sydney, State of New South Wales
@simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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stevecolbran
(@EtNa_Os2heavy) reported
from
Sydney, State of New South Wales
@farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@jai_music) reported
@Telstra @akshayxxkangle How are you hear to help - i have been in hold for almost 1 hour........! Rubbish customer service
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John
(@jai_music) reported
@PortiasVenice @Telstra Yep telstra customer service is rubbish have been on hold for 1 hour and 15 minutes - disgraceful
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PHire1Solutions
(@Phire1Solutions) reported
@Telstra I have now called your Penrith Office 6 times and left messages on 5 occasions asking them to return my calls I need you to man up and fix my sim provisioning on my new Iphone 12. Did I not pay you enough money? Was provisioning extra. #Hopeless #auspol
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Chris
(@RoninOCE) reported
@Telstra will be in contact tomorrow to get this sorted out. Hopefully a tech can get down here and fix everything because we are supposed to be on 70/10.
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Trincaria
(@PortiasVenice) reported
@Telstra Have has consistent drop in NBN home since last Tuesday, have used your app to trouble shoot, test and leave messages several times a day. Pls send a phone number I can talk to a person about it please. Thanks
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Brian Meinrath
(@BrianMeinrath) reported
Hi @Telstra. Our business email has been down for days due to an issue your end via Apps Marketplace. Little information being passed back to us in regard to an ETA on it being resolved. How do we escalate?
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Peter Nicholls
(@PNichollsNZ) reported
@Telstra Hi Ash, its been four days now. Issue still not resolved. Currently on hold to Tech Support (194 minutes today and counting...). Tier 2 Tech Support were meant to call me but haven't. This is really poor. If this isn't resolved today, I'm going to cancel my service.
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Morality is important - 道德很重要
(@DarlingBrody) reported
@bomber_pete1 @Telstra Also note that Belong use the Telstra network so you get all the good coverage without the nasty Telstra treatment.
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payday cosplay man 🇦🇺
(@anthoneycosplay) reported
@Li_aam **** Telstra, me and my homies hate Telstra
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흰곰고래 / 백곰아리 / 빽곰
(@white_bearwhale) reported
@Telstra My area can't use internet well from last week, internet is very very slow. My modem light is blue not green. I want know what happen to my area. My area is Belmore.