Telstra

Telstra Outage in Richmond, Hawkesbury, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Some problems detected at Telstra

Telstra problems in the last 24 hours in Richmond, State of New South Wales

Telstra Outage Chart in Richmond, Hawkesbury, State of New South Wales 01/23/2021 21:30

January 23: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.12% Internet
  • Phone 23.89% Phone
  • Wi-fi 6.58% Wi-fi
  • E-mail 6.44% E-mail
  • Total Blackout 3.09% Total Blackout
  • TV 1.88% TV

Telstra Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent outage reports and issues originated from Sydney, Galston, Cornwallis, Richmond and Kurrajong Heights.

AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Telstra in Richmond, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:
  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

  • mickandlozzie mickandlozzie@gmail. (@mickandlozzie) reported from Sydney, State of New South Wales

    @Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!

  • BrianMeinrath Brian Meinrath (@BrianMeinrath) reported from Sydney, State of New South Wales

    @Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.

  • lopizzo Sam L (@lopizzo) reported from Sydney, State of New South Wales

    @Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡

  • HappySinger Dave The Happy Holidays (@HappySinger) reported from Sydney, State of New South Wales

    @tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.

  • GeorgeWolfgram2 George Wolfgramm (@GeorgeWolfgram2) reported from Sydney, State of New South Wales

    Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.

  • Youngman002 Youngman (@Youngman002) reported from Sydney, State of New South Wales

    @Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.

  • DameDivaDan Danielle Lonnon (@DameDivaDan) reported from Sydney, State of New South Wales

    Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.

  • ah22ch 𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷 (@ah22ch) reported from Sydney, State of New South Wales

    @BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • hammer1917 RedHammer1917 (@hammer1917) reported

    @Telstra It has been three months since I put my phone in for a simple repair and I have no doubt you'll try and charge me full price for such pathetic service. Telstra are con-artists who should be blacklisted.

  • salaislasa Guardian of PANDA (@salaislasa) reported

    @danssheehan @Telstra I am facing the same issue and get struggled with it.

  • newy615 Newy (@newy615) reported

    @ipaddockapps The other thing, we had an issue with telstra the other week where we were ‘ghosts shapped’, took them a while to find, but happened on all devices on the same acc. When you do the speed test you will see speed shoot up, then fall back to 1-2

  • omidmaster Omid Adam Master (@omidmaster) reported

    Telstra faults @Telstra closed so my business should close too? Why is their internet down and no one available to help?

  • omidmaster Omid Adam Master (@omidmaster) reported

    How is it that Telstra internet goes off and their service is closed when my business is open @Telstra ?

  • fubarhouse Karl (@fubarhouse) reported

    As if Telstra wasn’t bad enough, there’s no way to call them to speak to somebody, even if I’m prepared to wait. I expect a service provider to be able to take a phone call. Wedging me into an even worse system is just indicative of how poor the service is.

  • YingXiao Ying Xiao (@YingXiao) reported

    @Telstra my parents have been having issues with their internet (download seems ok, but 0.03 kbps upload). They don't reckon that tweeting you guys can help, please help prove them otherwise :)

  • dec23k . . ]} e {( . .. (@dec23k) reported

    @jessikatully @AndyCaldin Is @Telstra adding that to the network name?

  • Johny_John_john JohnnyJohnjohn (@Johny_John_john) reported

    @Telstra 3 hours since my last response from one of your agents on the chat. Did the person I was chatting with forget that they had a long weekend and go? The other person currently working in customer service will be really upset their workload just doubled.

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    Delays procrastination and obfuscation are all that @telstra really offers clients. Their processes are hopeless and if u get caught in the customer service trap you are doomed. I am in my 4th week of waiting for my Telstra iPhone to be provisioned. #auspol @PaulFletcherMP #TIO