Telstra

Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond, Hawkesbury, State of New South Wales 03/15/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

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Telstra Issues Reports Near Richmond, State of New South Wales

Latest outage, problems and issue reports in Richmond and nearby locations:

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra your system and people are so frustrating. I’ve been trying to get a replacement on a faulty product for months and everyone I contact goes “It’s not my problem, try here” resulting in me going back and forth.

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    Had a credit promised on my @Telstra account as a resolution to a complaint. So naturally, I now need to make another complaint to get that credit applied. #justtelstrathingz

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Foxtel No u r wrong.Kayo is far better and no ads. Besides if u use telstra foxtel when there is an issue foxtel says ring telstra, telstra says ring foxtel. Then when u cancel foxtel wonders why u are leaving Derh...

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings

  • ThLittleGeneral Michelle MacGregor 🐀 (@ThLittleGeneral) reported from Sydney, State of New South Wales

    Just for fun .... the “planned” outage doesn’t 4 last hours it lasts 4 days. So a town of roughly 200 people have no access to basic amenities as no access to online banking, Eftpos or getting cash out of the ATM. Pay for petrol drive 100ks to work? @Telstra #employmentkiller

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

  • expenman Scout (@expenman) reported from Sydney, State of New South Wales

    @ianbfarquhar I wasn’t part of the negotiations of course but heard that Telstra engineers found it hard to accept a rival source of expertise, took a ‘you’ll take what we give you’ attitude. I knew then that they’d have trouble with retail customer service, became an ABT person.

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra The Telstra Plus employee emailed me and basically said “not my problem” and that I’d have to go into the store. See my problem?

  • bansaldeepak01 deepak bansal (@bansaldeepak01) reported from Sydney, State of New South Wales

    @Telstra Network s very bad in Sydney cbd. I am getting 3g most of the times and no internet connection at all. This s d worst service.

  • skylxrksays SKYLXRK.DNG (@skylxrksays) reported from Sydney, State of New South Wales

    Do I want to pay out $800 on my phone repayments early so I can stop struggling with the V*daf*ne network and switch back to Telstra for actual reception when and where I need it 🤨

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • CeagleChris Chris (@CeagleChris) reported from Sydney, State of New South Wales

    @murpharoo Must be a lot of saints out there who have never adversely commented on anyone else. Give Telstra a call and try and get something fixed, you will be saying worse than silly cow

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    @simonjourno Telstra, iPhone 12 Pro. Whatever their most expensive plan is but with some discount they were offering when the phone launches. Tbh it’s not worth the cost - 4G is still good. But doing a zoom meeting on the run with zero problems streaming and crystal clarity...pretty amazing

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Telstra how incompetent can your staff be both in store and thru the message service in the app. Honestly this is why I absolutely hate dealing with them cause they don't read messages clearly and just rather give captured responses then provide actual answers!

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra you’re an absolute disgrace of a company. 165- 183 Regent St Redfern has had no signal on network for over 7 days. AGAIN we don’t want automated scripted responses. We want a reliable service so we can conduct our business. I’m having to stand in the street to get

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @chileaus @EFTM It’s actually good value for the Telstra network plus the unlimited data banking. I noticed they stop selling the $10 per month 1G plan. My parents are still on it but looks like you can buy it as a new customer.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Kathblue We signed up for Binge (there was a movie we wanted to watch for that is was only there) but only for the free period. We already have Netflix & Disney+ & with the new phones & car we can’t justify another streaming service. Telstra Box Office has plenty of moves to rent from $4

  • amasses Matthew Lewis (@amasses) reported from Sydney, State of New South Wales

    @Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra I went into the store 2 weeks ago with the devices, the team there said they couldn’t help and put in a complaint for me and said someone would call me back. No call since then. I finally called a few days ago and was told a Telstra Plus representative would contact me.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • frankie_1987 Frankie (@frankie_1987) reported

    So I signed up with Superloop last week for a 200/200 service. Notes so far - 4 minutes provisioning. Four. - Very low latency. I was getting 6-8ms with a Telstra Business 100/40, down to 4ms to same location - Uploads aren't as advertised. Max I can hit is 150-160

  • wrt272 WRT272 (@wrt272) reported

    @Telstra Staying at Narrawong 15 km east of Portland. Just below the Mt Clay tower. Only 2 bars of service on 4G . Poor effort Telsta

  • LogicalSky Timothy phy (@LogicalSky) reported

    @Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?

  • rubin_angela Angela. Rubin (@rubin_angela) reported

    @albericie @Optus I’m having issues with Telstra. The entire communications industry seems insistent on stopping communication..Telstra is the worse.. Good luck. I’ve had better luck with Optus

  • Elucidatus 悪僧 (@Elucidatus) reported

    @Telstra another @Telstra **** up today. A guy was in our pit today & now the internet is disconnected. & I can’t even SPEAK to @Telstra to fix it. *******.

  • LogicalSky Timothy phy (@LogicalSky) reported

    @Telstra The only telecommunications company who can’t handle phone support. ******* pathetic.

  • katrinanicri Carry On Masking... (@katrinanicri) reported

    @albericie It really should not come to this. Truly. So bad. My experience here is juts this constantly compared to other countries. It’s accepted and tolerated I guess. @Telstra just as woeful in our experience.

  • TearsSeventeen - Proud Aussie Viking. #AUtreason (@TearsSeventeen) reported

    @MADinMelbourne Just help me get into the program. My server times out all the time. Its why I'm still here. I think Telstra is blocking alt sites/ or watching under orders.

  • JSAustralia TotallyObjective (@JSAustralia) reported

    @albericie @Optus 25m? Guess what I was on live Chat with Telstra for more than 3 months to sort out a billing issue

  • jrkhnt JohnH (@jrkhnt) reported

    @albericie @Optus Go to the ombudsman, lodge a complaint. Optus will try to charge you just like Telstra would. They do this because most people just shut up and pay the fee.