Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Richmond, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Cornwallis |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Richmond, State of New South Wales
Latest outage, problems and issue reports in Richmond and nearby locations:
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@jendudley @Telstra I am getting a solid 48Mbps down on my 50/20 service. I don't generally miss the 104Mbps I got on Telstra cable except when kids are streaming and I want to as well. If I get even 80Mbps down out of a 100/40 service, I doubt I will miss the 20Mbps - and will enjoy the upstream.
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
Here we go again, yet another WAN outage not two weeks after the last one. Thanks @Telstra
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
@Telstra On the Xth day of Christmas @telstra gave to me... the next daily outage... confirming their minds are already on holiday...
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
@Telstra If you could just fix your internet coverage in central sydney instead of selling gimmicks... that would be so much more helpful. Again... no internet... queens park... on and off for weeks.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@jendudley @Telstra I am a mega geek too. I generally notice bad network performance. I really hate buffering in particular. My wife complained about the NBN being slow the other day, then realised she wasn't on Wi-Fi and it was actually the Telstra 4G service having issues.
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Mac on tour 💦
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
Hopefully this @Telstra outage will be fixed faster than the last one which ran for 7.5 days.
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
@Telstra back at it! Making another attempt at the outage record. Lets see how this one plays out!
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Paul Duffy
(@PaulDuffy4) reported
from
Sydney, State of New South Wales
@elyasgarad That will happen when Di Natalie admits his party’s past errors, going back to Brown accepting Howard’s Telstra money. And, then promising to use their brains in the future rather than their ‘we can say anything, we don’t pay the bills’, smartarseness.
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Jack Horrocks
(@Jack_Horrocks) reported
from
Sydney, State of New South Wales
@Telstra can someone please call me ive tried 3 times this morning and they either hang up or cant here me
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Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
@Telstra Premium price, budget service lately guys
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
Up for 5min down for 20min... over and over all day and all night... @Telstra worst ISP in the southern hemisphere!
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Callie 🐝 🌻
(@Ms_Callie_B) reported
from
Sydney, State of New South Wales
@JasonMorrisonAU @NBN_Australia Pathetic. Absolutely pathetic. We are going backwards at a rate of knots. And @NBN_Australia & @Telstra do not care the punishment they are doling out to individuals & businesses due to their incompetence & inability to provide a reliable service.
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
And again @Telstra internet is down... im going to call that shot out everytime now. Get your goddamn shit together! #Telstra #telstraistheworst
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Deborah Kent
(@DeborahKent10) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra Gr8 work shut down my WiFi with scare mess on my screen 2 force me 2 switch to NBN #shockingtactics no internet 😡
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Deborah Kent
(@DeborahKent10) reported
from
Sydney, State of New South Wales
@JBSFinancialJB @NBN_Australia @Telstra sure was looked like I had a mailware problem 🙄
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Darth Trader
(@DarthTrader72) reported
from
Sydney, State of New South Wales
Up 5 minutes... down 20 minutes... all day every day... @telstra the releasing internet connections in small doses... 3rd world country Australia
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
Seriously @Telstra the eSim has been out for months now and I’ve been on the phone with y’all for 40 mins now going in circles trying to ACTIVATE my eSim that they couldn’t do in the store :/ get your shit together! #ridiculous
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James Fridley
(@fridley) reported
from
Sydney, State of New South Wales
Bwhahaha... #Telstra support chat is hilarious. Asked me all my id information including drivers licence, then said "thanks... Just a moment". 14min of moments later with still no response to multiple "hellos" from me, it just kicked me. Feeling very supported ATM.... LOL
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Foad Fadaghi
(@foadfadaghi) reported
from
Sydney, State of New South Wales
4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte
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KR Dev 🇦🇺🇳🇿
(@KRDev_) reported
from
Sydney, State of New South Wales
@Telstra yeah maybe that you have misled and scammed me over 3 times this year. Just today I have now wasted over $200 on a service that should’ve costed $2 and you still have not got this fixed. I have already started the TIO complaint
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Howells
(@mikeoid) reported
@telstra why haven’t you put up temporary microcells in Banksia Beach QLD during the extended Velocity/NBN outage? Zero customer communication, shockingly bad customer focus. You need to learn to not f*k the customer.
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Georgia
(@GandWalter) reported
Dealing with Telstra feels like the equivalent of banging my head against a brick wall for an hour. Never a good experience.
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LittleBlueWren
(@charmie13) reported
Should never have trusted @Telstra mobile network enough to cancel landline. Now it's a 6km drive to the nearest tower to make a simple mobile call. After hours this morning with Telstra Tech they've escalated it for attention within 24-48 hours - for an ongoing issue since Sept.
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💧Sally Lawry
(@SallyLawry) reported
@Judith54Nunn Check your Telstra speed, contact Telstra, get an SR number, go to the Telco Ombudsman and lodge an online complaint . Advise Telstra you are doing same. Guaranteed a response . Might take a week or two. You will get a case manager. insist on compensation for poor service
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Antoine 🐜
(@SirBAntMQ) reported
@Judith54Nunn It's never Telstra's problem until you tell them that you're going to the Ombudsman. Either that or they blame NBN and a new cycle of blame game begins.
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ᵕ✪•(=～☆ﾟ.*･｡ﾟ
(@Mr_DavidChivers) reported
@Judith54Nunn Omg. Telstra is the worst company I know.
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Jo
(@Jo98715467) reported
@Judith54Nunn Have the same problem nor We are told there is a problem so we are now on backup. Nbn said to contact telstra to get a tech around??
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LittleBlueWren
(@charmie13) reported
@s_duvvuri @Telstra Spoken like someone who's never lived in rural Australia? Not just landline phone issue. No 4g = no mobile service, poor internet access, no streaming for apps we're still paying for & not easy trying to run a business.
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Susan Metcalfe
(@susanamet) reported
@Telstra it's on my mobile. Has mostly not worked for last 24 hours, went down about same time as power went off. Others in area have had same problem. Still not working other than every now suddenly works for a few minutes
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Lawrence Finn
(@Hipcatprintery) reported
@NBN_Australia The provider is saturated with calls and is not taking any calls on. Surely as this is ten days since it was raised you can be a bit more proactive? Turns out my girlfriends knee is not broken but lack of Telstra coverage & NBN made a difficult situation terrible. World class!