Telstra Outage Report in Richmond, Hawkesbury, State of New South Wales

@Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.

@Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.

.@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

@Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

@Telstra They didn't admit there was a problem.

@johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

@Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…

@Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

@Telstra can't get a person to help me

@Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.

@Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

@GJGreenlea @Telstra What a joke! The customer service is really turning people away.

Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra

@Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

@Telstra The problem is we miss a contact and one of our paediatric patients has a problem.

@Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.

@VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

@Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

@smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

@ShababHossain13 @TheRealALM I pay $5 a month for kayo as I was an AFL site member and a telstra customer. I dont know if that deal is still going.

OZ: Ratio executive 2 av worker: 57 to 1:Telstra CEO Andy Penn 126 to 1:Qantas CEO Alan Joyce 143 to 1:Woolworths CEO Brad Banducci 169 to 1:Goodman Group CEO Gregory Goodman Telstra: Worst email system + multiple log outages QANTAS: Joyce outsources2save = Stuff of revolutions

@TPG_Telecom are we going to get a refund for the internet being slow this past week please fix it ASAP awful customer service hanging up on me. Don’t make me go to Telstra please

this is Pathetic, why wasnt your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra

Quick shout out to mad monk, fizer and with special mention to Scotty the *******….Every time it rains in Melbourne our copper based internet service becomes unusable. Makes home schooling and running a business impossible. @Telstra plan “fastest”… #nbnfail

@Telstra @EarthSymbol Thank you @Telstra. Disgraceful how the indigenous community in Wilcannia have been forgotten and treated. The indigenous lady in the video said they had no food told to use Uber eats. You support them and I’ll support you. 👍

I got my 1st mobile in 1993, Analog, when @Telstra or Telecom then led the world in cellular network tech Today I spent 6 hours messaging someone somewhere not in Aust trying to recharge my phone For $30 I got 356days & 152Gb & now my phone is disconnected! Good One! #auspol

@Telstra why is our phone not working says disconenetted

this ius Pathetic, why wasn your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra

@AusIndiMedia @rossleighAIMN These unsolicited messages from idiots fall into the malicious calls category. Much the same as the Dreaded NBN calls saying we are going to disconnect your internet in 24 hrs . Let Telstra ( or other service providers) know that we consider these calls/txts malicious.