Telstra Outage Report in Robertson, Wingecarribee, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Robertson, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Robertson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at Telstra
Telstra is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (39%)
-
Phone (38%)
-
E-mail (10%)
-
Wi-fi (7%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Robertson, Wingecarribee, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Phone | |
| Wollongong |
Internet | |
| Wollongong |
Internet | |
| Robertson |
Internet | |
| Bowral |
Wi-fi | |
| Wollongong |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Robertson, State of New South Wales
Latest outage, problems and issue reports in Robertson and nearby locations:
-
Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
-
Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
-
John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
-
Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
-
Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
-
Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
-
MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
-
💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
-
Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
-
Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
-
Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
-
💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
-
Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
-
Palli Thordarson
(@PalliThordarson) reported
from
Bowral, State of New South Wales
Apparently Telstra is now saying it wasn't an attack but an internal issue. Hope that is true. At least the issue has been fixed.
-
Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
-
Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
-
Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
D M
(@marcianodom1) reported
@Telstra @cherylmedwell4 Are there any mobile data issues in Fremantle, WA. Mine not working
-
Roy Hobbs
(@roy_hobbsNYK) reported
@telstra are absolute crooks. “Remove” my internet service without any knowledge or consent on my behalf, and despite it working perfectly, and make me place a new order. Then the 4G backup they say will kick in until the new connection is made is so slow it’s totally unusable.
-
AussieRel 🇦🇺
(@RelCazlick) reported
@Telstra BTW, after over an hr with Customer Service (an hour that I'll not get back & definitely could've been spent better), my modem had **** itself. Mailing new one, but a technician is still coming Monday. What for is beyond me. Why can't he bring a new modem or is that too sensible?
-
Cameron
(@camdouglasau) reported
@Telstra I can buy a phone from an online retailer in less than 3 minutes… so far 2 hours via chat and still haven’t finished. How would you describe this service? Did the genius that designed this service actually plan for it to take this long? Is this by design?
-
Himanshu Sheogaonkar
(@heman8787) reported
@Telstra Hi there, has there been any updates on this issue. It seems ‘contact us’ section in the app has been removed as i’d like to know the status on this. Surprisingly, your outage indicator also says that there is no outage where i live. No 4G still.
-
Omnicentrist 💉 MicroChip🆔️1984
(@Omnicentrist) reported
@AussieCH64 Fair enough. I also bought a CellFi. It’s locked to Telstra. But gives you super range if only a tiny signal. Bluetooth phone to the device and it hooks up to a massive antenna on roof of car. Need to work as i travel. So not out of range too much.
-
Aaron Falzon
(@aaronfalzon) reported
Thanks @Telstra for the "great" service today, it's reassuring to know that you take your customers privacy seriously, so serious that you have granted me access to some other person's account and won't remove it because 'its not a big deal'
-
Family Australia
(@FamilyAust) reported
@Omnicentrist You don't think Telstra who sucks on the government tit is immune to this do you?
-
Scott Thomas
(@7Scott77) reported
@Telstra hey guys. My elderly grandmother who lives in the country has been without phone and internet for over a week now despite multiple contacts with Telstra. We need this issue resolved asap for her safety.
-
Owen
(@iowenjones) reported
@DavidGr07837209 I don't care. Haven't flown Qantas for 20 years. Like Telstra, they're never ever going to see anymore of my money again.