Telstra

Telstra Outage Report in Robertson, Wingecarribee, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Robertson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Robertson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Robertson, Wingecarribee, State of New South Wales 11/02/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Robertson, Wingecarribee, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Internet
AustraliaKiama Phone
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Robertson, State of New South Wales

Latest outage, problems and issue reports in Robertson and nearby locations:

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • PalliThordarson Palli Thordarson (@PalliThordarson) reported from Bowral, State of New South Wales

    Apparently Telstra is now saying it wasn't an attack but an internal issue. Hope that is true. At least the issue has been fixed.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucho_Roo Luco-Roo 🇦🇷 🇦🇺 (@Lucho_Roo) reported

    @TPG_Telecom has the worst customer service I've experienced so far. Worst than Telstra and that's something not easy to achieve. I will do my best to spread the word so they can lose as many clients as possible

  • TylahHeil Tylah (@TylahHeil) reported

    @Telstra I don't have a case number, online support doesn't give me one and they don't seem to understand the problem. My modem is being throttled down to ~1mbps up/down because it thinks it has been moved outside of my residence, but it hasn't moved at all.

  • atwanderlast Nic 🐝 🌻 (@atwanderlast) reported

    @bananman1234 See if u can get a free trial first or if ur a Telstra customer u can get a better deal. Other wise unless ur a sports nut it can be expensive.

  • NeverForgetCS Never Forget (@NeverForgetCS) reported

    @AndeeyC @Telstra That is crazy, Hopefully someone can help you out that sounds terrible.

  • hellojohnbuck hellojohnbuck 步克强 (@hellojohnbuck) reported

    @Telstra need 2 call me 2 update stalled NBN connection. Always asked for my DOB. I say no. That's info that can be hacked. Then they ask for a Billing ID, who knows theirs? They close out the call because I can't be ID'd. How about my Customer Number? Pls change this routine.

  • maquerade1210 Matthew Hollinger (@maquerade1210) reported

    @Telstra due to ****** customer service and my new service being cancelled on your end without telling me after me being a customer for over 4 years ima have to leave .

  • daveobrien1074 David O'Brien (@daveobrien1074) reported

    @FOXTEL_Help @Foxtel_Group @Telstra u both r pointing fingers at each other. I called telstra yesterday, they tell me to call foxtel cause it is a Foxtel issue. Now Foxtel are telling me it is a Telstra issue. What a clusterf#$k you both are

  • obxctrl lara (@obxctrl) reported

    @Telstra my wifi is really slow or sometimes works, is it down anywhere in australia or something ?

  • RotatesAU Rotates (@RotatesAU) reported

    @BhraxFN They are the worst company I’d rather sit on the phone to ******* Telstra ******* support for 12 hours

  • ElleBellsy ElleBell 🌻 (@ElleBellsy) reported

    @chrismurphys I went to the minister for my Telstra issue - but that was because I was put in Telstra jail for something I didn't do. Magically it was all resolved when the minister's office came calling.