Telstra

Telstra Outage Report in Robertson, Wingecarribee, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Robertson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Robertson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Robertson, Wingecarribee, State of New South Wales 03/17/2026 07:35

March 17: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Robertson, State of New South Wales

Latest outage, problems and issue reports in Robertson and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • PalliThordarson Palli Thordarson (@PalliThordarson) reported from Bowral, State of New South Wales

    Apparently Telstra is now saying it wasn't an attack but an internal issue. Hope that is true. At least the issue has been fixed.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • misskittykat2u Katt (@misskittykat2u) reported

    @Telstra She never email back

  • DallasSmith666 Reginald Smith Esq. (@DallasSmith666) reported

    @RobLobasso @Telstra Seek psychological help - immediately.

  • HelenRobertson4 Helen Robertson (@HelenRobertson4) reported

    @Telstra Still annoying that it is presented as something which is ‘set in stone’ and not open to negotiation. I will have a look. Extra data may be exciting to some but it is meaningless to me as our service is already strained especially at peak times.

  • Leonie77212239 Leonie (@Leonie77212239) reported

    @Telstra No can do, won't help. "we're exhausting everything we have to complete your request" is the response. I have already spent hours and days trying for customer service. No one can even give me an estimated time.

  • richseeto Richard Seeto (@richseeto) reported

    @Telstra Telstra is one Mother's co that has tried to scam me but unfortunetely for it, it failed with the help of a little advice from a friend who taught me how to deflate this coy's avarice. It claimed its 5G is faster than Huawei's but no faking proof. You believe? Your prerogative!

  • taniadalts Tania Dalton (@taniadalts) reported

    @Sarah_Alice_X @Telstra Just awful Sarah. It’s so isolating and confusing for our older adults, especially when communication is inept and not everyone has internet or technology in the home. Telstra charged my Dad extra for data he hadn’t used. Poor form indeed

  • kezarthur Keri Arthur (@kezarthur) reported

    God, I hate @Telstra. Bought a mobile router (outright), haven't activated the sim yet, being charged a monthly fee when they said it would only be charged once activated, and it's impossible to contact anyone to cancel

  • RobLobasso Rob Lobasso (@RobLobasso) reported

    @DallasSmith666 @Telstra I suggest that is not the answer I need, but for you, it would be validation for your choice. I hope it works for you. But imagine for a second me coming into your world and sayung lets ****! Would you do it? Or feel it inappropriate?

  • YoYohannnn Yohan (@YoYohannnn) reported

    @Telstra very disappointed with your service. I have not had internet for two days because you need to do testing.. and then I have to follow up on the test. When I call, wait on hold and instead of answering you hang up both times.

  • lizsydneycomms Libby Shaw (@lizsydneycomms) reported

    @GardenerMinOne @ellymelly @DanielAndrewsMP I also won’t support Telstra or Tab for pressuring and coercing customers. It’s total abuse.