Telstra

Telstra Outage Report in Robertson, Wingecarribee, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Robertson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Robertson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Robertson, Wingecarribee, State of New South Wales 12/02/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Robertson, Wingecarribee, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Internet
AustraliaKiama Phone
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong E-mail

Community Discussion

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Telstra Issues Reports Near Robertson, State of New South Wales

Latest outage, problems and issue reports in Robertson and nearby locations:

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • PalliThordarson Palli Thordarson (@PalliThordarson) reported from Bowral, State of New South Wales

    Apparently Telstra is now saying it wasn't an attack but an internal issue. Hope that is true. At least the issue has been fixed.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • missfit22627816 missfit (@missfit22627816) reported

    @kylee7kylee @mjrowland68 @BreakfastNews It's a Corporate tactic. Ever attempted to solve a problem with Telstra? I'm convinced barriers ie: "customer service" are designed to frustrate and time consume so time poor customers give up.

  • ozjohns John Swainston (@ozjohns) reported

    Update with my @Telstra saga. Spent >4 hours today with 4 different support people. Nothing resolved. 'That's best we can do; you are online, it's either NBN or your equipment -all Telstra! But I do have a case no. Their social watchers all trying to get me offline. No chance.

  • muze5000 muze5000 (@muze5000) reported

    @Telstra Can you lodge an enquiry with your mobile service technicians?

  • t3mporarybl1p Sanjiv Sathiah (@t3mporarybl1p) reported

    @Telstra I have been in touch with your complaints team and the 'support' I received there was just as awful. Gobsmackingly bad.

  • Jessicawheelock Jessica Wheelock (@Jessicawheelock) reported

    @Telstra for real are you trying a "let's go full Kafka" weird gaslighting policy where the refund never comes, you can recontract even if you try, and the only support you can provide is by calling the phone that isn't working?

  • OldCynicalSad 🌸OldCynicalSad 🌸 (@OldCynicalSad) reported

    WTF @Telstra TRYING to pay my bill due 29/7, via your app as usual. Wouldn't access PayPal yesterday, nor this morning. Decide to use credit card, & pay fee. You want me to make my card accessible to "half a million merchants" - NO NO NO. You're forcing me into a LATE PAYMENT. 🤬

  • nickmccartney02 nicholas (@nickmccartney02) reported

    @Telstra i’m having problems with my internet at the moment, i pay for a 100mbps plan and the last few days i’ve only been getting around 4-5mbps, what would be the issue with this?

  • t3mporarybl1p Sanjiv Sathiah (@t3mporarybl1p) reported

    @Telstra After my initial contact I churned my NBN even though I was only toying with the idea, and now I just want to take all my products elsewhere - if this is the new standard of Telstra customer support.

  • KennyHeatley Kenny Heatley (@KennyHeatley) reported

    @Telstra your NBN sucks at this difficult time in lockdown.

  • danielblesa Daniel Blesa (@danielblesa) reported

    @Telstra I tried to the usual number 13 22 00. No ref number. Then I tried online with the support and before it passes to someone else, the system detects there isn't any fault whatsoever and hangs out. So, I just want to get a phone number where I can get it sort it.