Telstra

Telstra Outage Report in Robertson, Wingecarribee, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Robertson, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Robertson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Robertson, Wingecarribee, State of New South Wales 05/09/2025 01:35

May 09: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Robertson, Wingecarribee, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Robertson, State of New South Wales

Latest outage, problems and issue reports in Robertson and nearby locations:

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • NatalieMoran20 Ms-Nat, #ProudProle (@NatalieMoran20) reported from Wollongong, State of New South Wales

    Who rings octogenarians at 7pm on a Sunday to confirm that a problem they didn’t even know about had been rectified to their satisfaction? @Telstra you do-why? Thanks for the distressed elderly rellies,thanks for the missed call I couldn’t return, thanks for the cold dinner 🤬

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • PalliThordarson Palli Thordarson (@PalliThordarson) reported from Bowral, State of New South Wales

    Apparently Telstra is now saying it wasn't an attack but an internal issue. Hope that is true. At least the issue has been fixed.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • LockAce1 Lachlan (@LockAce1) reported from Wollongong, State of New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Steveatqut Steve (@Steveatqut) reported

    @jean15849180 Telstra is one of the most useless companies ever in history. They have been upsetting and angering me for many decades. They don’t learn. The never improve. Useless!

  • NomNomNommNommm NomNomNom (@NomNomNommNommm) reported

    @OmarjSakr yes & it’s as bad if not worse than the fake ATO threats on home phones. Time to probe Dutton on behalf of public & Telstra for doing absolutely zilch with his access to public’s data. What good have Dutton’s powers served if frauds continue to overrun our systems unabated

  • allforyungi kari ⚓︎ ia (@allforyungi) reported

    @bIondejongho @glittersanie @jwysunrise damn telstra’s still trying to come for you 😭

  • hoges_au hoges_au (@hoges_au) reported

    Ok I've got a new "most painful experience a human can endure" It's called dealing with @telstra s support services... My ******* god what a waste of my time!

  • AG6LE 💧Julian (@AG6LE) reported

    @Telstra Has been down again. Oberon needs a second site, such as on the exchange, to cover the town, especially when the tower goes down. Battery and/or diesel would improve reliability.

  • DiWebster worldwidewebster (@DiWebster) reported

    Sitting at home between 8am and 12 because @Telstra says a technician is coming but the technician doesn’t show and you end up all caps and exclamation marks with someone in a call centre who cops this crap all day but can’t help is next-level frustrating.

  • johnsy123aus stephen (@johnsy123aus) reported

    How is it you go into a Telstra shop , no one else there , but me , and they say come back in an hour , WTF ? !!!!

  • AG6LE 💧Julian (@AG6LE) reported

    Hey @Telstra power was off on the communication site at Oberon. Data is back. Voice calls aren't working. #Oberon Phone is a hand-me-down Samsung A5.

  • Minus777 Peter (@Minus777) reported

    @Telstra No I'm not, but my gf is unable to get past the online chat that appears to be a bot. I'm not going through this again. I'm just pointing that it's been 10 days so far but was told the plan upgrade would occur within 24 hours. The problem is on your end. #telstra

  • mjimh1976 Mick J Harrop Esq. (@mjimh1976) reported

    @Telstra What about if I cancel my $99 contract, and sign up a day later for $80?