Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Shellharbour Village, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Total Blackout | |
| Wollongong |
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| Kiama |
Phone | |
| Wollongong |
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| Kiama |
Phone | |
| Wollongong |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Shellharbour Village, State of New South Wales
Latest outage, problems and issue reports in Shellharbour Village and nearby locations:
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel McMillan
(@Macca229333) reported
@Telstra please fix your app for paying bills. Takes to me to a website, then asks me to sign in with my Telstra ID (cannot close this box) when I sign in it takes me back to the app. Stuck in a loop.
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brad clarke
(@bradc85) reported
@BJssoR PayPal are as bad as Telstra
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Nic A
(@Nic3218) reported
@Telstra Thanks Lee, I have been speaking with another customer service person via Facebook & the problem is now resolved. Excellent customer service. Thank you @Telstra
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greg
(@elizabeth_BBC) reported
@_infexious @Telstra Probably not working because your with Telstra. Change to Optus if you want a working phone
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greg
(@elizabeth_BBC) reported
@alansattler74 @Telstra Wait, their service is provided from the Phillipines which last time I checked was a third world country.
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Gerre
(@__Gex) reported
Hey @Telstra I can't recharge my prepaid service. I have been unable to do so all day and now my data/usage has vanished completely. Help?
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Dony Jose
(@dony_jose) reported
@Telstra not able to make any international calls from my mobile number. getting message as “the service is not available”. Pleas fix the issue asap, It’s been almost 6 hours now.
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Anne Matthew
(@DrAnneMatthew) reported
@BuiltTechLaw @Telstra After spending *days* on hold with telstra - I decided to put the hold time to better use - I called @AussieBroadband on another line. By the time telstra took my call I had switched providers & was back online. Aussie are brilliant. Speed is amazing. You’ll never look back.
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Miles Dyson
(@mi1ez) reported
Seeing increasing reports of @Android updates being blocked or otherwise not working for pixel phones on @Telstra, regardless of whether they're on 4g, 5g, wifi, and even if sim card is removed. Crazy.
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Petra Starke 🌟🗝
(@petstarr) reported
@Telstra hello, is your mobile recharge service not working at the moment? Keep getting an error.