Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Shellharbour Village, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Cleveland.
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Wi-fi | |
| Wollongong |
Internet | |
| Wollongong |
Internet | |
| Kiama |
Phone | |
| Wollongong |
Total Blackout | |
| Wollongong |
Community Discussion
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Telstra Issues Reports Near Shellharbour Village, State of New South Wales
Latest outage, problems and issue reports in Shellharbour Village and nearby locations:
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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沈马修
(@shenmaxiu) reported
from
Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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joekevinrayan96
(@joekevinrayan96) reported
@VodafoneAU its **** down all over campbelltown!!! Is it the same all over australia? How am I posting this? There's something called @Telstra #vodafoneshit
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Yvonne Frindle
(@frindley) reported
@stufromoz @ColourpurpleGal Very true – so dependent! I use Vodafone for my phone and Telstra for my home nbn. (Rationale: if one has an outage I can use the other.) I've experienced more outages, planned and unplanned, with Telstra than with Vodafone.
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Karen Raymond
(@karenraymond) reported
@Telstra I’ve maxed my monthly internet usage and am eligible for top ups but can’t activate them via the app. Please help!
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Freddie Faraj
(@FreddieFaraj) reported
@mamzz92 Oooft ur getting ripped. I’m paying $50 for premium Telstra service.
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arron john
(@SnowManRunicnet) reported
@ayushprasad28 @VodafoneAU Nope, you shouldn't be as a business running on a single provider for your needs as networks are never guarenteed uptime 99% Why don't you have a fall back data plan or alternative in place for these issues. see if telstra can hook you up, when your main network falls over.
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Boardsman123
(@boardsman123) reported
@VodafoneAU You absolute phony bastards. I hope you don't plan on getting a great reception once you're back up and running. @Telstra towers over you with service. Your technician screening process must be terrible. 5g gave me a 6th toe and obviously didn't help your service
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greg church
(@thatgregchurch) reported
@Telstra way too long on the phone to customer service over 3 days and still no resolution.
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Prakash Paudel
(@parkesh_pdl) reported
@VodafoneAU Changing to telstra soon, Had enough with your poor service, @VodafoneAU
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Gabriel Sassoon
(@GabrielSassoon) reported
@VodafoneAU My data has been out all day, NGL I’m only still with Vodafone because I had trouble churning to Telstra a couple of years back. Coverage is pretty shoddy generally. This isn’t helping your cause guys...
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Sina
(@sinaafghan456) reported
@VodafoneAU Off to Telstra or Optus. Will never ver use Vodafone again because I was stuck Somewhere waiting for help and couldn't access anything