Telstra

Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shellharbour Village, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shellharbour Village, Shellharbour, State of New South Wales 08/10/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong Phone

Community Discussion

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Telstra Issues Reports Near Shellharbour Village, State of New South Wales

Latest outage, problems and issue reports in Shellharbour Village and nearby locations:

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AirGuitarBeaker Beaker | Air Guitarist (@AirGuitarBeaker) reported

    @Telstra Cas, it’s been “being investigated” for like 6 months now. Your internal help page is full of staff asking what the deal is. When will there be a resolution? And is @AmazonAustralia aware that @Telstra‘s lack of urgency on this is costing them Prime subscriptions?

  • ReplayTheMaster ReplayTheMaster (@ReplayTheMaster) reported

    We made a complaint with @Telstra that was closed without contacting us, and support staff have hung up on us multiple times after telling us "not our problem." And @NBN_Australia technicians have multiple times refused to attend as "the problem was resolved"

  • ReplayTheMaster ReplayTheMaster (@ReplayTheMaster) reported

    We also don't have stable mobile data, running at less than 0.5Mb/s from @Telstra, who have confirmed that a tower was removed, and there is no intention to replace it. Meanwhile @NBN_Australia technicians confirmed that we are too far from our node to get good service

  • BowtiedDropbear BowTiedDropBear - Sales & Real Estate (@BowtiedDropbear) reported

    @PhoenixWarrio12 @Telstra Exact same problem for me. Very frustrating.

  • Tchouabenzi 🅾️ (@Tchouabenzi) reported

    fark you Telstra, i’ve just had to help my mum pay an extra $260 for a better wifi plan because we thought that was why Restricted mode was on and locked, turns out you’re just a strange company

  • fatherbeanpepsi chedd (@fatherbeanpepsi) reported

    @TahanJL @TeamYouTube @Telstra getting the same problem, these *****

  • pon_ritsu maigan (@pon_ritsu) reported

    @Telstra so what are we supposed to do after contacting tech support, only for them to say that you're "aware" of the issue and can't do anything about it? Why even tell people to msg on the app?? I did nothing but waste my time and it's been 4hrs.

  • Churnthegist Churnalist (@Churnthegist) reported

    @Telstra @newscomauHQ outage at Telstra has restricted access to swathes of YouTube channels. Telstra not communicating.

  • taity69 Chris Tait (@taity69) reported from Toowoomba, State of Queensland

    @Telstra Lara, Lowering protection on app does not work. I will try and message but unfortunately this is very annoying for a loyal @Telstra customer

  • NomNomDePlume2 NomNomDePlume (@NomNomDePlume2) reported

    @taity69 @tabcomau Telstra are having a "ban us all from the internet" day. As a (supposed) child, you're not allowed on tabcorp. They stopped me watching pimple squishing on YouTube, and blocked all comments cos UNSAFE. Telstra know about it, and are trying to fix.