Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Shellharbour Village, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (40%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Internet | |
| Kiama |
Phone | |
| Wollongong |
Total Blackout | |
| Wollongong |
||
| Kiama |
Phone | |
| Wollongong |
Community Discussion
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Telstra Issues Reports Near Shellharbour Village, State of New South Wales
Latest outage, problems and issue reports in Shellharbour Village and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Ms-Nat, #ProudProle
(@NatalieMoran20) reported
from
Wollongong, State of New South Wales
Who rings octogenarians at 7pm on a Sunday to confirm that a problem they didn’t even know about had been rectified to their satisfaction? @Telstra you do-why? Thanks for the distressed elderly rellies,thanks for the missed call I couldn’t return, thanks for the cold dinner 🤬
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Lachlan
(@LockAce1) reported
from
Wollongong, State of New South Wales
@Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@Kutaah_) reported
@Telstra fix your NBN lines in my suburb you bastards meant to have done it days ago
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💧💙C A K M Cheung
(@CCakmc) reported
@DaveMilbo NBN is definitely worse and if you try to get technical help it’s only over the phone or online. Been trying to get a technician to the house since November. Telstra/ NBN still refusing.
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Lachlan Sheringham
(@lachlans1) reported
@Telstra Where the hell is the log out button on this new app???? Cant people leave things alone? If it aint broke **** it up!
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Ant
(@AntB77) reported
@DaveMilbo I just lost my Telstra HFC cable in December. Telstra did a horrible job of the transfer. Then lied and said I couldn't get the 100 FTTC plan after stuffing me around for two weeks. Dumped them and went AussieBB, get 100 down 40 up.
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Marc de Cazanove
(@TchhhTchhhh) reported
Why is it that businesses and companies that make a boast of being Australian give the worst customer service- Qantas, Jetstar, Australia Post, NBN, Telstra the four big banks; also our government services - Centrelink, ATO, Medicare, NDIS.
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Dan Given
(@dlgiven) reported
@dysorojo @DaveMilbo Be careful with grace period. Telstra shut my adsl about 15 months into it, no notice, because ‘you need to switch to nbn’. They could never explain why they did it early, or without warning. They reconnected when I found out what happened but it took a week.
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HOZINOZ
(@hozinoz) reported
@BoomerangChris @DaveMilbo @cscviews 5G not in my area and I’m tied to Telstra. My upload is the problem. Nigh impossible to game online.
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Alan Tracey
(@alftracey) reported
@Telstra trying to activate a new prepaid phone. Got an email from Telstra saying there are technical problems and need to contact 24/7 chat. Did this and no response. What now?
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Carry On Masking...
(@katrinanicri) reported
@DaveMilbo We are down the road from you and have had an average upload speed of .01 every day over Christmas. We couldn’t work properly today. Phone tethering is OK. Telstra say we should be lucky not to have to do that all the time. 2021. 3rd world.
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Charles Thomson
(@charlessthomson) reported
Took elderly mother @JBHiFi to buy iPhone Service was so bad they forced my mum to sign no return doc refused to help her with screen cover They told us their policy has changed, to many people bring back their purchases. Tried to force mum to put the purchase on @Telstra account