Telstra

Telstra Outage in Shellharbour Village, Shellharbour, State of New South Wales

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Shellharbour Village, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Shellharbour Village and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Shellharbour Village, Shellharbour, State of New South Wales 12/07/2021 05:25

December 07: Problems at Telstra

Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.46% Internet
  • Phone 20.49% Phone
  • Wi-fi 9.91% Wi-fi
  • E-mail 6.35% E-mail
  • Total Blackout 2.40% Total Blackout
  • TV 2.39% TV

Telstra Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales

The most recent outage reports and issues originated from Wollongong and Kiama.

AustraliaWollongong Phone
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AustraliaKiama Phone
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Telstra in Shellharbour Village, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Shellharbour Village, State of New South Wales

Latest outage, problems and issue reports in Shellharbour Village and nearby locations:
  • LockAce1 Lachlan (@LockAce1) reported from Wollongong, State of New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Alexand50862120 Alexander Scott (@Alexand50862120) reported

    @Telstra this isnt a remotely adequate level of service

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • Alexand50862120 Alexander Scott (@Alexand50862120) reported

    Telstra really needs to improve their customer service centre, it’s been 90 minutes and counting, and I’m still going through troubleshooting steps for the modem despite repeated mentions the wiring to the house being the issue

  • barbpar Barbara Cassidy (@barbpar) reported

    @Telstra It was fixed by 8 pm this evening - without the need for anyone to make an appointment to visit my apartment. It isn't easy to report an outage, but when customers do, it would be less offensive if Telstra just took some notice instead of making out I am an idiot telling lies.

  • TrentAn94382106 Trent Anderson (@TrentAn94382106) reported

    @Telstra Pointless, as I said it’s network wide.

  • baffledbasti Seb Toombs 🇦🇺👋 (@baffledbasti) reported

    @developerjack @Ausgrid There at least used to be a service that Telstra offered where vendors could send an SMS to anyone who had been on selected cell towers within a time window. Usually only for service providers (power, water). Could be something like that?

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported

    @Telstra your nbn is down in 4212 and nothing on your website

  • TrentAn94382106 Trent Anderson (@TrentAn94382106) reported

    @Telstra @PipCrook It’s network wide, (country areas anyway) constantly swapping from 3 to 4G, bugger all signal on either. Less than a km from tower getting 3G. We are stuffed when they turn that off.

  • VB_tins diamond geezer (@VB_tins) reported

    @clothedvillainy Pick up the telephone this instant and change providers. Life is far, far too short for this aggro. I've been with TeleChoice (uses the Telstra network) for yonks and they're great. 28 buckaroos for 28GB with data banking feels like the sweet spot.

  • CharlesDuBourg Charles (@CharlesDuBourg) reported

    Has anyone had much success using Wi-Fi calling with their mobile? I try to use it via my @Telstra home internet as phone reception is terrible. It is definitely in my top ten of underwhelming experiences. Often no connection, constant call drop outs - any tips welcome.