Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Shellharbour Village, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Internet | |
| Kiama |
Phone | |
| Wollongong |
Total Blackout | |
| Wollongong |
||
| Kiama |
Phone | |
| Wollongong |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Shellharbour Village, State of New South Wales
Latest outage, problems and issue reports in Shellharbour Village and nearby locations:
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Damion Wright
(@DamionBWright) reported
She lived in Marysville. She worked at a little cafe somewhere. I never got a chance to visit her. We used to chat on the phone each night. We’d talk for hours. Sometimes we’d talk to the crack of dawn. There was a way to call another Telstra mobile for free. She showed me.
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Darren Lea
(@darrenwlea) reported
@Telstra I’m still waiting for an update. It is unfair to leave us without any internet over the weekend. Plus I have numerous video conference calls scheduled Monday for work. Am I supposed to cancel due to Telstra? It is so frustrating. Please arrange replacement via store. Need today.
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Darren Lea
(@darrenwlea) reported
@Telstra Replacement modem from store today. I can’t wait another 4 business days. Please action and do the right thing. Have been a customer for 30 years and no loyalty in return.
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Department of Dopamine Affairs
(@ADHDBureau) reported
@Telstra Next day postage was perfection too You guys have certainly improved customer service over the last year 👍
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
know from the experience Telstra has provided me over many years that when I visit the store they do not know what you are talking about and it is still a big problem. Passing me from one department to another without solving anything used to be one of your time wasters. More
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Darren Lea
(@darrenwlea) reported
@Telstra DM is not helping. It has been 4 days already. This is only another stalling tactic. I need resolution today - not next week. You have issued replacement modem previously from store. We can’t afford to wait for delivery. We have jobs (we want to keep).
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saucytalk
(@saucy_talk) reported
These Telstra scam calls really annoying. "Me no English, no no, cannot cannot." Hang up.
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Gary Austin-Eames
(@Gary_AE) reported
@Telstra who do I send the bill to for the 6 hours I've wasted this week trying to sort out our Internet problems with you?
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Mark Romero
(@dr_mark_romero) reported
@Telstra finally received new iphone 14 today to replace the old one. Transferred everything across. eSIM won't activate. Old iphone had eSIM and wiped after transfer. No solution from Telstra, except to try at shop tomorrow, so I have no phone service now. Bloody ridiculous.
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Michael Pemberton
(@TheRealPembo) reported
@joshgnosis I provided Victoria police with the Telstra IP address (linked to a fixed-line internet service) that my stolen laptop appeared on within hours of it being stolen. It took them SIX WEEKS to take any action.