Telstra

Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shellharbour Village, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shellharbour Village, Shellharbour, State of New South Wales 01/24/2026 02:50

January 24: Problems at Telstra

Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales

The most recent Telstra outage reports came from the following cities: Cleveland and Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaCleveland Wi-fi
AustraliaWollongong Internet
AustraliaWollongong Internet
AustraliaKiama Phone
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shellharbour Village, State of New South Wales

Latest outage, problems and issue reports in Shellharbour Village and nearby locations:

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • AlexBrangwin Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, State of New South Wales

    @LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • EllieGray6272 EllieGray6272 🌸 🇦🇺 Critical Thinking (@EllieGray6272) reported

    @BeachGirlJan @Telstra They're too busy virtue-signalling to actually respond to genuine customer needs.

  • Mel4jacob mel (@Mel4jacob) reported

    @Telstra 88 year old mother without landline for 2weeks. Telstra solution requires her to troubleshoot on the phone. She can't mange that. They close ticket because she can't answer broken phone. I start over again. Is there an end to this???

  • AmandaBresnan1 Amanda Bresnan 🇺🇦 (@AmandaBresnan1) reported

    @Telstra possibly the worst service ever- although #Ikea would give them a run for their money. Good customer service has become non-existent.

  • Jenny25693579 Jenny (@Jenny25693579) reported

    @RoadknightThe The only way you can ever resolve anything with Telstra is to make a complaint

  • PapersVagabond The Vagabond Papers (@PapersVagabond) reported

    @RoadknightThe Get another provider. Telstra is expensive & useless, that will never improve.

  • Gieusahaggis1 Gieusahaggis (@Gieusahaggis1) reported

    @RoadknightThe At one time, probably around 2009, we actually owned some Telstra shares. After we came back to Australia and I had dealings with them, I sold immediately. One of the worst customer experiences ever. But at least they’re consistent.

  • Defcon36 Defcon3 (@Defcon36) reported

    @BeachGirlJan WT actual F!.... @Telstra FIX THIS!

  • katiem13 Katie (@katiem13) reported

    @Telstra I will PM tomorrow. Tried the app for help to no avail.Kate

  • katiem13 Katie (@katiem13) reported

    @Telstra can someone help me with the refund of a credit on my mother's account. I am a contact for her. Tomorrow will be best for me. Please let me know who to contact.

  • ChrisEd43356677 Chris (@ChrisEd43356677) reported

    @RoadknightThe And I really do believe, going back 25 years, it was better before they started privatising Telstra in 1997. It's a mindset change from a service provider priority to a shareholder protection racket.