Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Shellharbour Village, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Internet | |
| Kiama |
Phone | |
| Wollongong |
Total Blackout | |
| Wollongong |
||
| Kiama |
Phone | |
| Wollongong |
Community Discussion
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Telstra Issues Reports Near Shellharbour Village, State of New South Wales
Latest outage, problems and issue reports in Shellharbour Village and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Lachlan
(@LockAce1) reported
from
Wollongong, State of New South Wales
@Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
The earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days
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Sharon Cook 🇦🇺
(@ShazzaCook) reported
@DaleKerr @chelsea_hetho If you don't have a contract with telstra, look at aldi mobile plans. Aldi uses the telstra network. Aldi is byo phone. The money you'd save, I believe you would be able to buy a phone outright every 1 - 2 years. I've been with aldi for more than 5 years. Yes I do recommend them
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Michael Sumner
(@mdsumner) reported
@carroll_jono Omg I'm still in this Telstra hell, took them a month to connect it meanwhile they're sending me "something's wrong" messages, and their support *can't find* my service ... now the 4G is shaped so it doesn't work at all #nowilltolive
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Vern Norrgard
(@norrgard) reported
@_damien_white_ @Super2Series You need a separate entity running the site to remove red tape approvals to achieve agility like the other outlets. We had that with Telstra owning it. Supercars hated it and I was forever in arguments over the “conflicting content” that made the sport look bad.
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Adam V
(@ajv23) reported
@Telstra Hi again. This messaging service via the app is a total farce. I want someone to call me please. Please reply via DM and I’ll forward you my number. Thanks
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Sam
(@BigRabbitoh) reported
@Telstra you are deadset hopeless signed up thinking I’d get good service. NOT!! You haven’t given any account details to me. Can’t sign into the account. Took 3 weeks to get connected to the NBN. Spelt my name wrong, email etc. how do I pay the bill. I’ll be cancelling.
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Andy Craig
(@Ancray) reported
@Telstra There's no sim or device issues, if there is it must be contagious as every other mobile device suffers the same terrible coverage when it gets to the area. The issue is the coverage and the fact that they're paying for poor service thinking its normal
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Michelle
(@HeatonSweet) reported
@Telstra How about assisting customers? I’m on the phone for now 30 mins. My wifi not working and apparently your employees won’t help fix this. Why?
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Railway History Guy
(@TheRossJackson) reported
@Telstra I can’t get a response on the message to verify my identity and no answer. Ironically it’s recommended i call if I want immediate assistance........ I am the end user here, if im travelling in a Taxi and it breaks down the driver doesn’t expect me to troubleshoot or fix it.
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Pete Williams
(@rexster) reported
@VodafoneAU Still not working where I am, sent via my Telstra phone