Telstra

Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shellharbour Village, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shellharbour Village, Shellharbour, State of New South Wales 06/20/2024 02:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shellharbour Village, State of New South Wales

Latest outage, problems and issue reports in Shellharbour Village and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tlightly1 Shea Watt (@tlightly1) reported

    @Telstra Why does an essential service provider in Australia now require us to register for an online ID just to pay a bill when they can't even create a webform that works on a brand new Android device? Let us all know when you fix the problem and we can pay our bills again.

  • Orgleishim Roger (@Orgleishim) reported

    @loxyisme @Empress_Marsha The ones using the Telstra network will have better coverage outside cities but otherwise they are all fine

  • pauliec80859931 PaulieC (@pauliec80859931) reported

    Fielded a call from "Telstra" this evening. Apparently I was overcharged $932 in the past 6 months & the kind gentleman, who spoke with a foreign accent, sought my bank a/c details to reimburse me. I suggested he keep the money & use it to help pay for a prepaid funeral.

  • DkW_2023 Dale Ware (@DkW_2023) reported

    @BecfromAus Potentially, but I’ve heard from a mate that used to work for Telstra it’s an awful place to keep a phone, as sweat will wreck phones quite thoroughly. This was many years back thou…

  • fortaltaco Tacoman (@fortaltaco) reported

    Me, at JB Hi Fi: "Hi i would like to buy a phone on a contract plan please" "Are you a Telstra customer?" "Yes" "Can't sell you a phone it needs to be ordered and delivered" "Don't you sell Telstra plans?" "Yes but not to Telstra customers" ...

  • adamdoherty31 adam doherty (@adamdoherty31) reported

    @Damian_Herft @Telstra I was on yesterday again for 2 more hour simply trying to add an international dialling pack through the app, it is appalling and then with the internet issue they did what I suggested 3 days ago and it was fixed, they switched it off but didn’t switch it back.

  • Winterknell Greg Hills (@Winterknell) reported

    @Telstra @paulbrown73au And then you store that info, often unencryped, online, for years, on vulnerable systems. (If you're Optus, you even provide an open API leading to it, but Telstra has nothing to brag about on that score.) Pass that back up the line. FIX YOUR SYSTEMS.

  • Ballyurra Ray (@Ballyurra) reported

    NBN down again. How good is it to have a service provider that will email you what's happening, why it it will be down etc. Unfortunately it's an NBN problem so they can't fix it but I can talk to them. Never got that service from Optus or Telstra. FYI they're called @launtel.

  • LesleyDewarAU Lesley Dewar - Blogging on Medium (@LesleyDewarAU) reported from Busselton, State of Western Australia

    /TV recognises my Samsung Galaxy tablet using Bluetooth (paired) but can't find the Telstra network. When I try to add the Telstra network, I don't know what security to choose. Thanks Over to you

  • tappo66 bradT (@tappo66) reported

    @roobiefox Sorry, unsolicited advice, but recent/repeated problems with Telstra - make sure you write everything down, who you spoke to, where and when...and if you want anyone to do anything go down the social media route (like you have), they'll at least respond then...