Telstra

Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shellharbour Village, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shellharbour Village, Shellharbour, State of New South Wales 12/14/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales

The most recent Telstra outage reports came from the following cities: Cleveland and Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaCleveland Wi-fi
AustraliaWollongong Internet
AustraliaWollongong Internet
AustraliaKiama Phone
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail

Community Discussion

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Telstra Issues Reports Near Shellharbour Village, State of New South Wales

Latest outage, problems and issue reports in Shellharbour Village and nearby locations:

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • LockAce1 Lachlan (@LockAce1) reported from Wollongong, State of New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • neilmclean34 Neil McLean (@neilmclean34) reported

    @Telstra Thanks Angela, I’m pretty sure the Router has a 4G back up with it. It’s actually my sisters house that has the issue I’m just acting as the go between because I’m more tech savvy so I’m not actually at the house.

  • PKhisamov Polina Khisamov (@PKhisamov) reported

    @Telstra I have calls and texts but internet is still not working and wifi is also not getting connected. When will it be fixed?

  • xiandani1 xiandani (@xiandani1) reported

    @newscomauHQ Also calling from optus phone to telstra land line and mobile not working

  • fakeyarratrams Fake Yarra Trams (@fakeyarratrams) reported

    Major issues with Telstra this morning. We would make a tram related joke about it, but our number has just been called at VicRoads to get a replacement licence after the Optus fail. #YarraTrams

  • hamishdoyle Hamish Doyle (@hamishdoyle) reported

    @Telstra just going to start giving you daily updates on your support team. Please note they are still useless.

  • neilmclean34 Neil McLean (@neilmclean34) reported

    @Telstra Thanks Angela. Have already checked the address on the outage site. Unfortunately it doesn’t show anything.

  • neilmclean34 Neil McLean (@neilmclean34) reported

    @Telstra Hi Guys, We seem to be having issues with our internet connection. Can you tell if there are any known issues in the Grasmere NSW 2570 area please.

  • Nathan19871 Nathan Harris (@Nathan19871) reported

    @Telstra Can you please tell me why service has been so bad for the past two weeks. In Shellharbour I struggle to get one bar of reception and nothing will load and when I am at work in Sydney CBD. It is the same problem.

  • bizmarc76 Bizmarc76 (@bizmarc76) reported

    @imjesswang_ Telstra's still down here in WA. Makin it easy for...well, no one. Time is 855am WAST.

  • ahleach Anthony Leach (@ahleach) reported

    @DeeDeeDunleavy @Telstra Yes. Connection issues all morning.