Telstra

Telstra Outage Report in Shellharbour Village, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shellharbour Village, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shellharbour Village, Shellharbour, State of New South Wales 11/05/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shellharbour Village, Shellharbour, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Internet
AustraliaKiama Phone
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shellharbour Village, State of New South Wales

Latest outage, problems and issue reports in Shellharbour Village and nearby locations:

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Sully27gp Sully.27 (@Sully27gp) reported

    @Telstra There is nothing you can do to retrieve my opinion of @Telstra service. It is one of the greediest, underperforming, uncaring, theiving, privatised corporations in the World.

  • Inara1102 Inara (@Inara1102) reported

    WTF is happening to my iinet account?!? At least Telstra lets you know what's going on.

  • officialphilk Phil (@officialphilk) reported

    @Adam_Dorain @MikeCarlton01 Maybe just that the fact they won't acknowledge there's an issue might cause all kinds of speculation. There's already one dude posting that his mate works in Telstra and he's heard 1.1 million accounts got hacked/borked. Make of that what you will

  • _CycleGirl_ _TARA_ (@_CycleGirl_) reported

    @Telstra INC17062346. Still nothing heard and no fix to the telstra issue with my account.

  • vas_prime Vasanta Iyer (@vas_prime) reported

    @Telstra They are waiting for a technician to fix the internet and phone line which was damaged from a tree falling on it yesterday morning. My Dad needs an internet connection for health reasons- hence the priority

  • byzbateson Byron Bateson 🇦🇺 (@byzbateson) reported

    @Telstra Sadly the backup system isn’t great, a takes too long to kick in, b doesn’t get the best signal, best I get on mobile is 2 bar 5G also. I’d say internet drops out 20plus times a day, has since day 1. I just want it fixed as paying for something that doesn’t work makes me 😔

  • h3rbu1es Herbules (@h3rbu1es) reported

    @Tekmarrr @Telstra hey Telstra my internet is down so we won't be able to play duo arena tonight. Wanna play tomorrow instead?

  • OdinsToenail Odins_toenail (@OdinsToenail) reported

    @stephen_j_w @MikeCarlton01 Exactly. I know telstra relies on its at Bigpond addresses as a primary customer retention device.

  • _CycleGirl_ _TARA_ (@_CycleGirl_) reported

    @Telstra No call back this afternoon as promised. Not surprised either. Exactly what others have said online with the exact same issue.

  • awright_1983 Anthony Wright (@awright_1983) reported

    @Corleone_Roller Not saying you're wrong but most of these places still wouldn't let you in. I've been in situations that were borderline punchups by refusing to mask up. They're a lot like Telstra phone support, they follow a procedure and don't know how to act if forced to deviate from it.