Telstra outages and service status in Shellharbour Village, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Shellharbour Village, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Shellharbour Village, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shellharbour Village, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Shellharbour Village, New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong
|
Phone | 27 days ago |
|
Wollongong
|
Internet | 30 days ago |
Community Discussion
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Telstra Issues Reports Near Shellharbour Village, New South Wales
Latest outage, problems and issue reports in Shellharbour Village and nearby locations:
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💧🌱pragmaticleftie 🏴🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Marie (@mariewalsh18) reported from Wollongong, New South Wales@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben (@iB3nji) reported from Wollongong, New South Wales@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Ben (@iB3nji) reported from Wollongong, New South Wales@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, New South Wales@LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!
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Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales@macsween_prue @Telstra Of course sensible people will hang up on you
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MickintheGong (@MickinGong) reported from Wollongong, New South WalesTelstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South WalesTrying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Cath L (@Cat41968) reported from Wollongong, New South Wales@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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MickintheGong (@MickinGong) reported from Wollongong, New South Wales@PhilGould15 Yes..I think it's a Telstra issue
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Lachlan (@LockAce1) reported from Wollongong, New South Wales@Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!
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Ben (@iB3nji) reported from Wollongong, New South Wales@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Ben (@iB3nji) reported from Wollongong, New South Wales@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Daren Connor 🇦🇺 (@connor_daren) reported@Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages
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BrownSquirrel (@BrownSquirrel) reportedEffing @telstra. just had half hr with agent. tried to redeem 2 gift cards. 1 went thru other didnt BUT they took points for both. Their fix? Wait 24 hours if 2nd confirmation doesnt show up get back in touch with them. Seriously? Should have gone straight thru like 1st one did
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BexThreads (@BexThreads) reported@Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts
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Sassy Cass (@SassyCassAus) reported@JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....
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Patrick 🇦🇺 (@pattpkr) reportedBypass Telstra entirely, and you'll see an entire network crumble it'd be glorious.
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Odhiambo Odondi (@OdondiCol) reportedNeed help @Telstra
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Amicus Curiae (@AmicusCuri99068) reportedoh yeah WE KNEW THAT! coverage went to **** and still IS!4gs ****** It’s true; the 3G shutdown created mobile coverage ghost towns Telstra chief executive Vicki Brady has revealed a Starlink workaround for Australians unable to call triple-0 after the 3G shutdown created mobile dead zones. (paywalled Tiser)
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Josh (@joshatticus) reported@NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though
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Brian Basson (@BassonBrain) reported"Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).
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Karl Burns (@SimonBurns4) reported@manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults