Telstra Outage in Teralba, Lake Macquarie Shire, State of New South Wales

@Telstra Telstra only help people who fit the tick box profile

Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

@Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

@Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

@theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

My Telstra nbn broadband network has been down all day from an alleged cyber attack

Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

@Telstra 2261 down too

Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.

Anyone with telstra internet down?

I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

@Telstra Transfer of service from personal to work account

@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@Telstra Yea the quality is very poor. The phone coverage and the line quality is very poor.

Ahoy @telstra, why are callers to my mobile getting “You have reached the message bank of a private number” and how can I fix s’il vous plaît?

For anyone with NBN considering @Telstra, I am presently with them, and since moving to the NBN, Telstra is terrible. I whole-heartedly recommend @AussieBroadband instead. From user reviews, they are superior in EVERY. SINGLE. WAY. I just wish AB had installment plans for router

@Telstra Tech is coming in a few days. I was on Telstra texts from 9:00 am to 11:00 am the next day to get there. Frustrating thing is it is a well know problem. It was obvious and I told them from the beginning. Having done this 7 times now, I recognise the problem very quickly.

@Telstra So it’s a yes then. I would think that any troubleshooting, regardless of the reason for taking that long, should have a time limit for customer involvement. It was an NBN box/lightning issue that I knew what the problem was but the support insisted I troubleshoot for the day.

@Telstra My business phone account has mixed up the corresponding numbers to the relevant phones , i have been trying to ring someone to fix it , but instead your recorded message tells me your too busy and refers me to your useless msg service

@Telstra Look imma be real wid you tom 5 days of no bills ain't gonna fix the lost revenue on my US stocks and my asx stocks you feeling me imma need something more to make me like yeah these fellas care you know what I mean or I be up leaving to like another ISP who be good fellas

if theres anything i can say dont use telstra as your internet provide, they are by far the worst one ive ever experienced

.@Telstra yo why isn't my net working, every few minutes it just drops out, getting real sick of it. have had to deal with so many issues in the past 2 years.

@Telstra Yo look tom appreciate the bot *** response man but like I be needing real help none of this power cycle stuff because I already beenst done that you know what I'm saying... I followed the stuff on your webby but **** still acting up imma need help bruv coz I lost $100k today