Telstra

Telstra Outage Report in Teralba, Lake Macquarie Shire, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Teralba, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Teralba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Teralba, Lake Macquarie Shire, State of New South Wales 01/16/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Teralba, State of New South Wales

Latest outage, problems and issue reports in Teralba and nearby locations:

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    @Telstra Telstra only help people who fit the tick box profile

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • CarlyCCMFC Carly Carmichael (@CarlyCCMFC) reported from Central Coast, State of New South Wales

    @Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • meekjulie Juli3 (@meekjulie) reported from Central Coast, State of New South Wales

    Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • arose62 Andrew Rose (@arose62) reported from Central Coast, State of New South Wales

    @theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau How could useless effing #Telstra treat an existing business customer so badly and incompetently. Its system is completely broken, top to bottom. AVOID DOING BUSINESS WITH #Telstra

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau How could useless effing #Telstra be populated by such incompetent morons, from top to bottom? Are they supposed to help customers, or just make them angrier than they are already? AVOID DOING BUSINESS WITH #Telstra

  • judithajames11 Judith James (@judithajames11) reported

    @Telstra No and turned off restarted reset but still on back up. Received a text but am out so can’t do anything. In another black spot and luckily wifi able to text only. The whole of this electorate has problems.

  • charles08091961 charles (@charles08091961) reported

    @Telstra Thanks for checking but no improvement. On the phone with Telstra support today and still no resolution. I’ll wait till tomorrow b4 I decide to change carriers. That’s the beauty of not being on a plan.

  • OfRilo Rilo (@OfRilo) reported

    @Spoiled3lf Telstra? Because honestly **** Telstra.

  • _tomthorpe_ Tom (@_tomthorpe_) reported

    @Telstra Thanks for there reply tory. Got it fixed after 2 and a half hours. You really need to make sure your support team are calling people back. Three times we were handed off to a different person and got hung up on in the process without a call back

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau AVOID DOING BUSINESS WITH #Telstra if you, as a business customer, value your time and your sanity. There are simply plenty of better ways to spend your time.

  • kiwibrew Jonathan Brewer 🇳🇿🇸🇬💉💉 (@kiwibrew) reported

    @dailypostdan Telstra’s hand re upgrades may be forced by AUKUS. The US considers any Chinese telecoms hardware to be a security threat. I expect Aus Govt will push for a region-wide “rip & replace” on any Huawei or ZTE equipment in Digicel’s network.

  • AshwiniDash6 Ashwini Dash (@AshwiniDash6) reported

    @Telstra Experiencing issues with my mobile service from 14th Oct, no outgoing available from 20th Oct. Still not resolved even after multiple follow ups & tickets/complaints been raised. Complaint# 21374483 & 22270914. Would be great if this issue can be looked at asap

  • _tomthorpe_ Tom (@_tomthorpe_) reported

    @Telstra just been on the phone for 2 hours. I was disconnected the first time with my issues. Called back 132200 and didn't get anywhere for 20mins while one of your Australian support staff tried to connect me. I was eventually transferred to a technician but they hung up on me