Telstra Outage Report in Teralba, Lake Macquarie Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Teralba, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Teralba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Teralba, State of New South Wales
Latest outage, problems and issue reports in Teralba and nearby locations:
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
@Telstra Telstra only help people who fit the tick box profile
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Carly Carmichael
(@CarlyCCMFC) reported
from
Central Coast, State of New South Wales
@Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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Carly Carmichael
(@CarlyCCMFC) reported
from
Central Coast, State of New South Wales
@Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.
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Andrew Rose
(@arose62) reported
from
Central Coast, State of New South Wales
@theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Slatts
(@trentslatts) reported
Anyone got a recommendation for an NBN provider? Telstra are raising their prices which are already the most expensive so I'm gonna bail and find a new service.
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Michael Kouranos
(@acceler8er) reported
@Telstra CEO team is full of it. Have had more success with calls that land overseas. CEO does not give a toss about individual's and the ongoing bad landline. As long as his own services are working!? @3AWNeilMitchell @andy_penn
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Queen Margot
(@margotdate) reported
@Telstra My Internet costs a stupid amount each month and I’ve just found out you are increasing the cost, but go ahead with cheap deals for others. Loyalty obviously means nothing
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Arnab gupta
(@Arnabgupt89) reported
@Telstra is there any outage going on for Telstra customers with velocity internet connection in Melbourne ?
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Arnab gupta
(@Arnabgupt89) reported
@Telstra any outage currently for velocity customers in Melbourne ?
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Gemma Edwards
(@Gemasp) reported
@Telstra DM sent, cant wait to see what the next eta for when I will be getting my service back. Lots of promises & zero delivery.
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💧Vratislav Krsek
(@vkrsek) reported
@Telstra The ref is 17360317, endless back and forth on @Telstra app. Weeks just to find my address. A customer since 2013, told a problem approving new account, but am notified of 2 new accounts by email? Seems to be no comms between depts. App then wants all details repeated - nightmare
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GolfAlphaGolf 🇦🇺🐨
(@GolfAlphaGolf) reported
@Telstra All I wanted to do was check the status of a request I lodged last night - I clicked "Save & Exit" - never hit the submit button but now it won't let me back in to view or submit it so I'm unsure if it's been lodged successfully or not
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jet jet jet
(@jetmechs) reported
@STG_Esportss @Telstra just wondering if you could help fix my network tonight I have had issues for the past hour
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JAC
(@jac) reported
@BWSLiquor Your service doesn’t work so well. Hour delivery not happened. Wait time on your contact phone number… on par with Telstra 🤮🤮🤮🤮