Telstra

Telstra Outage Report in Upper Tallebudgera, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Tallebudgera, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Tallebudgera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Tallebudgera, Gold Coast, State of Queensland 12/04/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Upper Tallebudgera, State of Queensland

Latest outage, problems and issue reports in Upper Tallebudgera and nearby locations:

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • MungoGOAG Liam Morrow (@MungoGOAG) reported from Gold Coast, State of Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

  • DarrenAbb Dazz (@DarrenAbb) reported from Gold Coast, State of Queensland

    Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • MuskRatMick Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, State of Queensland

    @Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄

  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???

  • lisadlmcdermott Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, State of Queensland

    @Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • sacarlin48 Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, State of Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • MainBeachMick Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, State of Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • Design_Assassin Lia L'Assassin ★ Version 4.1 (@Design_Assassin) reported

    @ScottRhodie What about buy iPhone outright from Apple pre-order and get a SIM only plan? From Telstra or a reseller like Boost 🤔 I gave them up years back. ******* ball ache to get anything resolved from ppl's phones to NBN, the website sucks. Couldn't even cancel a landline properly 🙄

  • Kaine_31 Josh Kaine (@Kaine_31) reported

    Stayed up waiting to order the new iPhone 14 Pro through @telstra . Here I am 10 hours later and I still can’t because apparently I don’t have any services to upgrade. The gold member support hasn’t been any help either

  • Kaine_31 Josh Kaine (@Kaine_31) reported

    @DillonE26640542 @Telstra Had to go through the support part of the mytelstra app to sort it but slowly getting there, still not finished yet. Still can’t order it online

  • kyleobyte KYLΞOBYTΞ (@kyleobyte) reported

    5 hours waiting for chat agents to tell me they’ll look into it… giving up and passing on to the next agent. @Telstra Come on Upgrading a service with a preorder is NOT that hard.

  • ken_killcare Ken Nielsen (@ken_killcare) reported

    @telstra I am unable to validate a SIM card I bought yesterday - your site will not accept my if - and your customer service centre does not operate at weekends.

  • DillonE26640542 Dillon Edwards (@DillonE26640542) reported

    @Kaine_31 @Telstra Did you get it sorted? I’m having problems after putting in OF details and clicking agree and continue it goes straight to something went wrong page, and the help staff aren’t responding

  • nrmstone Nearly Normal (@nrmstone) reported

    @JustSaying8888 Privatising stuff like the CBA, Telstra and Qantas was such a good idea. Working out really well while we wait for some profits to trickle down. Just checking to see if the shareholders have got enough from Jobkeeper - got some but never enough.

  • drewcaddy Drew Caddy (@drewcaddy) reported

    @Telstra Have sent a message to Help Chat over 8 hours ago, but still haven’t received any reply. Any chance of getting some help? Thanks!

  • Claret_perth Clare Thompson ☀️☀️ (@Claret_perth) reported from Westfield, State of Western Australia

    @Telstra I’ve been trying for over 12 months to get you to fix my address, which you can’t do. I loathe your app and stear clear of it.