Telstra

Telstra Outage Report in Upper Tallebudgera, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Tallebudgera, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Tallebudgera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Tallebudgera, Gold Coast, State of Queensland 12/08/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Upper Tallebudgera, State of Queensland

Latest outage, problems and issue reports in Upper Tallebudgera and nearby locations:

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @malcolmconn Further they have created barriers to any customer being able to directly speak to anyone who MIGHT BE ABLE TO HELP!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra is no longer interested in providing good telecommunications service or connectivity! Their aim is to gauge a premium fee from customers because if it’s historic status in the market, while it allows its reputation to dwindle away when customer realise the fraud

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @malcolmconn Did you know that Telstra has someone responding (with platitudes) to this public relations vehicle 24x7x365! Yet the technical team that would respond to an individual customer works only M-F 8-4pm !

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra help please

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ashulz ashul (@ashulz) reported

    Anyone else losing the occasional internet connectivity on the Telstra 5G network when switching mobile towers? I've had to reset my connection manually 4 times in the last two weeks. Showing connected to a tower but no internet. Wonder if it's my phone.

  • brettbestaus Brett Best (@brettbestaus) reported

    @Telstra I've already spent approximately 4hrs talking in the Telstra app and had my connection monitored for approx 48hrs. For some reason the agent is refusing to raise a fault with NBN but admits a problem does exist. Lots of false promises thrown in as usual.

  • PaudebaireFarms Paul D. Patti (@PaudebaireFarms) reported

    So sad to be getting SPÀM phone calls from phone numbers linked to the flood regions in NSW. Tamworth and Lismore people don’t deserve to have their reputation sullied. TELSTRA Security please fix?

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra my son has been trying for a week to sort this out. this is a new business that has no internet because you and nbn can't get your act together. I wish someone would tell AP how bad things are so he can stop thinking he is doing a great job for his 140k a week.

  • timetikin C Bennett (@timetikin) reported

    @PRGay22 @LNPTHIEVES No Telstra service Towers means no reception even loose maps on vehicle display at times

  • PurposePreston phil preston 🌿 (@PurposePreston) reported

    @Telstra I spoke to someone in yr call centre (have a case #) who advised me to go to the store. In the end I paid a mall operator $140 to fix, it was going to takes hours and days that I didn’t have otherwise. Happy to invoice you.

  • m_a_n_u______ Manu Herold 🐭 (@m_a_n_u______) reported

    Telstra has the worst customer service I’ve ever seen. They bully their customers, lie, and deliberately downgrade customers’ internet connection.

  • 666huntuBrian Rambo Freeman. (@666huntuBrian) reported

    The problem with Telstra is they have got to big for their boots and imo don't give a ratz for the average Joe Blow. So I say to bad and too late telstra.

  • KenKennypants Ken Roberts (@KenKennypants) reported

    @Telstra Unblock Telstra. My problem is fixed.

  • ashulz ashul (@ashulz) reported

    @Telstra On the rare occasion not everytime bit often enough to wonder. it's a google pixel 6pro it's happened after a recent Android security patch so that might be a culprit. Have a feeling it might be me not the network. I'll reach out if it gets worse. TY Elms 🙏🏾