Telstra Outage Report in Upper Tallebudgera, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Upper Tallebudgera, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Tallebudgera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Upper Tallebudgera, State of Queensland
Latest outage, problems and issue reports in Upper Tallebudgera and nearby locations:
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Now I have someone dm me using Telstra cover asking for my Twitter login details! And still nobody phones me... unbelievable!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra I will! One of the remaining issues is the ownership of my email address! I am writing to the telecommunications minister! (I have already written to the ombudsman) the bigpond service is no better anymore, and is dearer! I ONLY STAY WHILE I MIGRATE my email
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@spannaforce @Telstra On my way out, I will help as many other Australians I can to rid themselves of the exorbitant priced, inferior service that Telstra now represents! They have become a blight on the Australian telecommunications horizon! Fallen a long way from their former glory!
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The whole model is screwed! The “interface” is manned by people who only get paid for SELLING contracts! And so $tls Have tried to outsource their issues! That’s why the whole industry is so expensive as we pay for ***-sitting and expensive shop fronts! iiNet, tpg don’t have that
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@deeplongstop @Telstra The “web crap loop” seriously how does it ever help! Firstly what is “crowd support”? Is that where u rely on a devoted customer to solve your problems for u? Or is the logic that customers are stupid in th same way in large numbers and so repeat the same mistakes, so will share?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
The pr dept is manned 24x7 (they will reply quickly) but the help desk doesn’t exist, and u simply can’t get access to any local technical help to fix your problems (EVER!) Telstra is ****** - SELL! The strategy is busted and incongruent with its situation! A recipe for doom
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Kendall
(@LukeJKendall) reported
Tried out a new response for the "I'm from Telstra, we're calling because of a problem with your internet" scammers. When I asked "But if you're from Telstra, shouldn't you have put me on hold for 4 hours", he hung up.
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LindaLindaLinda
(@LindaDrummond) reported
@kellybakermedia @Telstra Oh same. First we removed packages, but they stayed. Now we've tried calling and again, no luck. So hard to find the time to actually call and when you do - it doesn't work!
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Poidaaa
(@PoidaHutch) reported
@Telstra It wasn’t an issue until last November or so. Been getting worse as crowds have returned. The network appears to be overwhelmed by the number of people trying to use the network at once. Early in the day it’s slow but useable but by 9am it is basically non existent.
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Zoppy McZop 💉 x3
(@Zoppy_McZop) reported
Thanks @Telstra for discontinuing my plan credit after close to 25 years as a customer. Price increases in a pandemic , really ???
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Old Grey Rabbit
(@OldGreyRabbit) reported
@Telstra Your IT guys work out something. Thank for getting back to me. Live not that far from a few tower, but still getting crap signal.
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Brendan
(@Bdnzor) reported
@Telstra Error: Something went wrong We’re sorry, but we're currently experiencing technical issues. Please try again later. This page has an error. You might just need to refresh it. [NoErrorObjectAvailable] Script error. Apparent case number: 27950315
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Max
(@max_au) reported
@Telstra overstamping (stupid autocorrect!) - people call me and tell me they've just missed a call from me.
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra Yes and if you think im starting this **** all over again to play the Telstra run around game your dreaming. Just answer the question above.
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kirk
(@kirkbroadhurst) reported
@Telstra You know many other places have that callback facility - we're busy, but press 1 and we'll call you back when you're at the front of the queue. Telstra just hope you'll hang up and go away. The voice recognition needs an update from 2005. It's all bad.
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Debbie Morton
(@DebsMorton) reported
@Telstra you totally suck at customer service. I have all my services with you and just wanted an eSim but you couldn’t make that happen through message, phone or in person. Walked a few steps to @Optus and it was all done in 10 minutes.