Telstra

Telstra Outage in Upper Tallebudgera, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Tallebudgera, State of Queensland

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Upper Tallebudgera and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Upper Tallebudgera, Gold Coast, State of Queensland 12/08/2022 01:25

December 08: Problems at Telstra

Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.82% Internet
  • Phone 24.11% Phone
  • Wi-fi 8.18% Wi-fi
  • E-mail 7.97% E-mail
  • Total Blackout 2.00% Total Blackout
  • TV 1.93% TV

Live Outage Map Near Upper Tallebudgera, Gold Coast, State of Queensland

The most recent outage reports and issues originated from Gold Coast.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Upper Tallebudgera, State of Queensland

Latest outage, problems and issue reports in Upper Tallebudgera and nearby locations:
  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???

  • sacarlin48 Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, State of Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • MungoGOAG Liam Morrow (@MungoGOAG) reported from Gold Coast, State of Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

  • MainBeachMick Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, State of Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • BeQuietLefty QuietenTheLeft (@BeQuietLefty) reported

    @JackRus63055934 Similar issues yesterday with Telstra, but they were blaming Yahoo servers.

  • JackRus63055934 Jack Russell (@JackRus63055934) reported

    Telstra must be the worst email service provider in Australia. I have been having issues downloading emails for weeks and they don't seem to be able to fix it. The reason for it is its Server. Anyone else experiencing similar problems?

  • StevenCornish19 Steven Cornish (@StevenCornish19) reported

    What's going on with the TELSTRA App, it's been down for three day's.

  • Klavinmour Klavinmour 🏳️‍⚧️ Vtuber 🏳️‍⚧️ (@Klavinmour) reported

    I can't believe that @Telstra wasn't in the wrong all these years, they didn't know the @NBN_Australia was doing this to me! But in order to try and fix this I need to make complaints to both Telstra and the NBN.

  • VFRBoy Poida 👍@poida@mastodon.au (@VFRBoy) reported

    @KathrynMagann @DaveMilbo @ZeeTee33 Telstra network mobile phone and a hotspot. Solved.

  • chubacker Lee Maynard (@chubacker) reported

    I've just seen that Andy Penn Has been appointed to the advisory board of cyber security. that can't be true. he presided over a shambolic telstra for 7 years for 5.5 million a year. now he's ****** that up,moving on to **** up our cyber security. please tell me it's not right

  • quick2b Kevin Glasheen (@quick2b) reported

    @Telstra It’s been going on for a couple of weeks. If Telstra can’t provide a service they should shut it down and refund accounts so we can move to another service.

  • YvieSpoon Yvie Spoon (@YvieSpoon) reported

    @Telstra At least get my name right. Trying? I’m so tired of “trying” I just want to downgrade my plan, which I’ve been trying to do since July. I’ve communicated this, so the problem is your end to sort out. So sort out. Again, I will be seeking compensation.

  • RyanWil62993886 Raymond McKeown (@RyanWil62993886) reported

    So Andy Penn from Telstra is the new head of the Govt cyber security Mob, FFS on what basis, Since Thodey left Telstra and Penn took over the joint has gone backward, Penn has presided over the worst billing system on this planet, so on what part of his CV did he get this gig?

  • YvieSpoon Yvie Spoon (@YvieSpoon) reported

    @Telstra Your store never has the capacity to serve a person. It’s also beside the point! Why have an app that says you can change you plan, when it doesn’t work! Why have a customer service team that doesn’t even do what you ask of them. Absolute JOKE!