Telstra

Telstra Outage Report in Upper Tallebudgera, Gold Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Tallebudgera, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Tallebudgera and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Tallebudgera, Gold Coast, State of Queensland 01/25/2026 05:45

January 25: Problems at Telstra

Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Upper Tallebudgera, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Upper Tallebudgera, State of Queensland

Latest outage, problems and issue reports in Upper Tallebudgera and nearby locations:

  • PaulWillo62 Paul (@PaulWillo62) reported from Gold Coast, State of Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra help please

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

  • Debi98489370 Debi (@Debi98489370) reported from Gold Coast, State of Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • 476a803ed32c438 Peter Ison (@476a803ed32c438) reported from Tweed Heads, State of New South Wales

    @Telstra no NBN connection and 4G extremely slow at Banora Point

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra Internet not working in Jervis Bay Area and Telstra tells me they are closed until 8 am tomorrow morning. That's not 24x7 service by any stretch.

  • Javbw John Willis (@Javbw) reported

    @peternlewis @Telstra I got emails from the UK’s NHS (pre covid) for some grandpa who used my email. I sent emails to a help desk that auto-closed every ticket, and even called the hospital (from Japan) who never answered the phone - nobody cared they were leaking private info for over a year.

  • peternlewis Peter N Lewis (@peternlewis) reported

    After two months, I am still getting sent bills from a @Telstra customer who inadvertently used my email address. Clearly Telstra is not that concerned about their customer’s privacy…

  • NeilJB1 💧🌏🌳NeilJB🔥🐀 (@NeilJB1) reported

    @Peter_Fitz I just realised that I haven't had any of those Indian-accent Telstra/NBN scam calls for a few weeks. Perhaps the call centres have been locked down. If those buggers have stopped work, it must be serious. I wonder if 🦜has considered that possibility?

  • jStusyy jj (@jStusyy) reported

    @NBN_Australia Messaged Telstra for the last week, they’re refusing to listen insisting on testing the modem over and over despite being told the nbn box is the issue

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @alisoncroggon @iiNet I know, I know, I know! But having left Telstra bc it was driving me nuts, and hearing constant praise of iinet, tho my internet is constantly going down, I don’t want to risk losing contacts with another change of address... 😣 I’ll look up that email you sent me again.

  • anthony45052793 anthony, minion field cat of the evil one, edwards (@anthony45052793) reported

    @TelstraPurple is that color to represent the bruises on ones head <from bashing it against a brick wall in frustration> that result from trying to deal with telstra customer service? or the purple of rage when telstra mobile service goes down in the floods, fires, windstorms and heatwaves?

  • welshron welshron (@welshron) reported

    @Telstra why is it so hard to cancel a service and find your phone number?

  • paulsnedden Paul Snedden (@paulsnedden) reported

    @Telstra I understand that replies may not be instant, but I also don't expect to get zero replies for 20+ minutes. And yes, I want to update CC details for a prepaid service but I cannot find where to do that.

  • firehawkx_ Elisabeth (@firehawkx_) reported

    @Telstra Funny that the offer for help hasn’t been extended despite the fact that I still have 2 accounts with you 🙄