Telstra Outage Report in Westbrook, Toowoomba, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Westbrook, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Westbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Westbrook, State of Queensland
Latest outage, problems and issue reports in Westbrook and nearby locations:
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Mal510 AM
(@maestrobear) reported
from
Toowoomba, State of Queensland
@Elaineschofiel9 @farrm51 What is the ph contact # for Telstra. It’s not printed anywhere for direct to a/c s or for updating plans. Help
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|| Moria ||
(@MoriaDrake) reported
from
Toowoomba, State of Queensland
@NickM97 @Telstra Oh I just never answer calls from numbers I don’t recognise…
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Teresa Lewis
(@TeresaLewisAus) reported
from
Toowoomba, State of Queensland
Wow @Telstra thanks for your rude outsourced customer operator who gave me the worst attitudinal customer service. And cut me off after I asked to leave feedback :-(
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@Dave_Matteo) reported
@fitba11 Telstra randomly shut off my mum's Foxtel even though it was under contract and basically just wouldn't admit they messed up. Took a month to be fixed and was a 3 click fix
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Mitch Just
(@JustMitchJust) reported
@Telstra I'm trying to transfer my eSIM to a new phone and hit an issue... I've been on the support chat for hours now, with around 45mins between each response (which usually is ignoring what I've said, and sent me a copy/paste response). What on earth is going on there?
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💧Jen 🌿🌸🖤💛❤️
(@leftie2401) reported
I have never experienced anything like the abysmal customer service as I am now with #telstra Moved house. Ordered the internet at new address 2 weeks before we needed it. “It should work”. It didnt work. Countless calls including calls waiting so long that Telstra hung up on
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Ickon
(@Ickon) reported
@Telstra No i missed his call yesterday and he hasn't called back. Here's a case # I was given 05733940, that is related to it. I was told by the chat person that day, a Telstra rep would come to my house on the 3rd and never turned up, no txt or call. I'm still having 20+ dropouts a day
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Adrian Gissara
(@AGissara) reported
How does a company as big as @Telstra not have a call centre you can ring? Especially when the message service they force you down is not an instant service, been waiting for hours and heard nothing. Pathetic
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fitba
(@fitba11) reported
@Dave_Matteo Walked into the Optus store nearby, sorted with a new service in about 17 minutes. @Telstra
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Daniel Grundmann
(@GrundyFC) reported
@Telstra when are you not experiencing long waiting times! 3 weeks now with problems and I have to hold for 2 hours. Moving on. Your service is a disgrace. Ciao
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Scottw
(@Scottw61182286) reported
@Telstra I've been trying to get my office hooked up to the NBN for 2 months now. When are you going to show some customer service and sort this out?
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Adrian Can't Cook
(@AdrianCantCook) reported
@Telstra Mobile data, calls & SMS are all an issue... and its the same case for anyone with Telstra living down here. There are thousands of homes dealing with the same poor service. Why has this not been fixed - its been like this for years - the Illawarra is HUGE LGA. What’s going on?
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Lisa Lemon 🍋💛
(@LisaLemon09) reported
@BenPugsley @VirginAustralia I phoned Telstra 3 times to report nuisance phone calls and to get them blocked and they hung up on me multiple times before I could even speak to a human and just kept sending me texts with information I didn’t need. Good luck with that. Customer service is a dying art now.