Telstra outages and service status in Westbrook, Queensland

Problems in the last 24 hours in Westbrook, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Westbrook, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Westbrook, Queensland

Latest outage, problems and issue reports in Westbrook and nearby locations:

• 
  Teresa Lewis (@TeresaLewisAus) reported 30 minutes ago from Toowoomba, Queensland

  Wow @Telstra thanks for your rude outsourced customer operator who gave me the worst attitudinal customer service. And cut me off after I asked to leave feedback :-(

• 
  Mal510 AM (@maestrobear) reported 32 minutes ago from Toowoomba, Queensland

  @Elaineschofiel9 @farrm51 What is the ph contact # for Telstra. It’s not printed anywhere for direct to a/c s or for updating plans. Help

• 
  || Moria || (@MoriaDrake) reported 33 minutes ago from Toowoomba, Queensland

  @NickM97 @Telstra Oh I just never answer calls from numbers I don’t recognise…

• 
  Chris Tait (@taity69) reported 52 minutes ago from Toowoomba, Queensland

  @Telstra Lara, Lowering protection on app does not work. I will try and message but unfortunately this is very annoying for a loyal @Telstra customer

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerald Dabbles (@dabblebutz) reported 6 minutes ago

  @Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭

• 
  The Noisy Elephant (@TheNoisyTrunk) reported 9 minutes ago

  @adrian_couper "Telstra is a perfect example. The public owned it, public funds built it, and then the government sold it back to us as shares, what a ‘great deal’ for the people, right? In reality, the public purse lost a reliable income stream, and most everyday Australians (the ‘mum and dad’ investors) ended up on the losing end. Institutional investors and super funds snapped up the lion’s share, while retail investors often saw their holdings underperform or get diluted over time. The privatisation was framed as empowering the public, but the system was stacked in favour of the big players from the start. What John Howard did was sold the golden goose that lays eggs to pay down debt to make himself look good. Short-term.

• 
  DBMG 🇦🇺 (@dbmgreen) reported 9 minutes ago

  @james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption

• 
  Vernon Deer (@D64861Deer) reported 20 minutes ago

  @Totally4yeah @Tank9999 I have bottle gas for cooking & a wood fire stove (about 80yrs old) for cooking and heating in winter and a wood heater, evap cooling and use town water. Even the batteries are secondhand, most from Telstra swap-outs. Have had 1 battery fail in 25 years.

• 
  davie ewan macdonald (@escalatorover) reported 24 minutes ago

  .@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning.  These  issues reported at least as far back as 2023 but were again at various  times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case  as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide

• 
  MelMorris (@morrisperry) reported 25 minutes ago

  imagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best

• 
  Sarisa sandy Lindsay (@LindsaySarisa) reported 26 minutes ago

  0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

• 
  Jumbarrawa (@jumbarrawa) reported 29 minutes ago

  Twice this morning, you have bumped me off @telstra. What is your deal ?? Your service has disconnected over a dozen times in the last few days. I think I need to take you to the ACCC. I do not have the luxury of waiting 20 minutes each time your service goes down. seriously. We're going to have words today. This is RUBBISH. ALDI buying lines from you, and THAT is not going down at a 1/3 of the price you sting me for.

• 
  Muskonomy (@muskonomy) reported 30 minutes ago

  NEWS: Telstra and TPG push Australian government for competitive spectrum auctions despite SpaceX warning Australian mobile carriers Telstra and TPG Telecom have urged the government to go ahead with open, competitive auctions for spectrum licences used for mobile and satellite mobile services, even after SpaceX warned it would withhold Starlink satellite mobile service in Australia if it isn’t given priority access to key wireless spectrum. SpaceX has made it clear that its satellite-to-mobile network (Starlink Direct to Cell) needs guaranteed access to Australia’s wireless airwaves to launch its full services — including voice and data for phones directly from satellites. But Telstra and TPG argue that giving one provider priority access risks limiting competition and could lock in high prices for consumers. A TPG spokesperson said competitive auctions are important because market concentration is a real risk if policy settings favour a single operator. They stressed Australia should encourage multiple satellite providers and business models, not entrench dominance by any one company, whether traditional mobile or satellite-based. Telstra and TPG’s stance comes amid broader debate about how Australia will manage spectrum — a critical resource that carries all mobile voice, text and data traffic. The Australian Communications and Media Authority (ACMA) has been consulting on future spectrum licences and how to allocate them fairly as older licences expire and new services are developed. Telstra itself has been active in satellite-mobile tech, testing and rolling out basic satellite messaging in Australia using SpaceX’s Direct to Cell system, but carriers say full commercial services must not be tied to exclusive spectrum access for one provider.

• 
  Katarina Brozovic+ (@brozovicbasic) reported 32 minutes ago

  Australians have a social contract with Australia Post and Telstra, to provide an equitable service across our whole country, regardless of how remotely and away from the eastern capitals people live and work. If the Minister can't ensure that, then resign!