Telstra Outage Report in Toowoomba, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Toowoomba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Toowoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Toowoomba, State of Queensland
Latest outage, problems and issue reports in Toowoomba and nearby locations:
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Mal510 AM
(@maestrobear) reported
from
Toowoomba, State of Queensland
@Elaineschofiel9 @farrm51 What is the ph contact # for Telstra. It’s not printed anywhere for direct to a/c s or for updating plans. Help
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|| Moria ||
(@MoriaDrake) reported
from
Toowoomba, State of Queensland
@NickM97 @Telstra Oh I just never answer calls from numbers I don’t recognise…
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Teresa Lewis
(@TeresaLewisAus) reported
from
Toowoomba, State of Queensland
Wow @Telstra thanks for your rude outsourced customer operator who gave me the worst attitudinal customer service. And cut me off after I asked to leave feedback :-(
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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KYLΞOBYTΞ
(@kyleobyte) reported
5 hours waiting for chat agents to tell me they’ll look into it… giving up and passing on to the next agent. @Telstra Come on Upgrading a service with a preorder is NOT that hard.
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Clare Thompson ☀️☀️
(@Claret_perth) reported
from
Westfield, State of Western Australia
@Telstra I’ve been trying for over 12 months to get you to fix my address, which you can’t do. I loathe your app and stear clear of it.
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Dillon Edwards
(@DillonE26640542) reported
@Kaine_31 @Telstra Did you get it sorted? I’m having problems after putting in OF details and clicking agree and continue it goes straight to something went wrong page, and the help staff aren’t responding
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Brian Humphries
(@rocky1622) reported
@Telstra Doesn’t help walk past store again 1 customer and 3 service staff doing nothing
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Scott the Scot
(@ScottRhodie) reported
@IAmSimonDell @Telstra This kind of customer service is why people leave companies.
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Drew Caddy
(@drewcaddy) reported
@Telstra Have sent a message to Help Chat over 8 hours ago, but still haven’t received any reply. Any chance of getting some help? Thanks!
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Vicki
(@Iamverysmart) reported
@Telstra I’m a customer and I can tell you that if you force me to DD i am out. Some is us have self employed pay situations that mean funds are sporadic rather than people in salaries pay structures. It’s not good for us.
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Scott the Scot
(@ScottRhodie) reported
So @Telstra your corporate comms bullshit line of “Telstra needs to update our in market plans to be able to match customer demand” makes no sense around direct debit. Customer DO NOT demand direct debit ever.
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Scott the Scot
(@ScottRhodie) reported
@ozcjr @Telstra No but I am going to. Having worked in corporate comms I am stunned this got through for someone in customer service to use in a response.
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Jenny Chan
(@chunderchan) reported
@Telstra Yes,also same error however the issue seems to be fixed now