Telstra Outage Report in Claremont, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Claremont, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Claremont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Claremont, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth and Treeby.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Claremont, State of Western Australia
Latest outage, problems and issue reports in Claremont and nearby locations:
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 2/ Tim, your business has systematically gone about dismantling any intelligent and capable customer support/service capability over the past 10+ years so my beef isn’t with the poor souls in your call centers who scroll through scripts to try and resolve issues...
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra Hi Tim. 1/ The team advised (after 4 days of bouncing between different departments) that the problem would be solved in another 24-48 hours but they didn’t want to “set unreasonably high expectations” and would “be in touch”...
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castiblanco_l@yahoo.es
(@castiblancolya1) reported
from
Westfield, State of Western Australia
It’s ridiculous that a company like #Telstra does what it likes with the users and there is no entity that regulate them, Telstra charges its fees in #Australia but operates from overseas with people who don’t care about the service and doesn’t even know what they are talking ab.
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Dale
(@TheDaleJT) reported
from
Westfield, State of Western Australia
@Telstra Well good thing I didn’t hold my breathe. Was told I’d get a call back from complaints officer. Been a week received received an email for feedback on the “outcome of my recently resolved complaint”. Yet another “promise” this joke of a company can’t keep. Asshats.
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Glen Foreman
(@glen_foreman) reported
from
Westfield, State of Western Australia
@TheSportsFreak @SevenPerth @AFL @Foxtel Have a soul, so VIC thing no issue 😉 Kids + my own sport in an hour, rules out pub. Unfortunately not a @Telstra customer for the same reason I had to ditch @Foxtel (💲💲). And love @abcgrandstand coverage, but nothing beats pictures. Your point is valid tho: 1st world problem
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Matty H, Aussie By Birth, Kansas City by Brainwash
(@RavenGypsyMask) reported
from
Westfield, State of Western Australia
Telstra TV, or get your ass to a venue near you, if I can you can. Like me show your support for all netball organisations and the sport in general, let's get the support for this game that it deserves, let's get the funding for this game that it deserves. IN FACT LET'S GET
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Peter Davidson 🇦🇺
(@petedavo_au) reported
from
Westfield, State of Western Australia
@NewtonMark I'd wager that the Telstra Gen 2 smart modem is probably the direct cause of network congestion. Nice touch though to hide NBN disconnections with a fallover to 4G
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🎃 Mushing Watermelon🍉
(@Birdman196007) reported
from
Westfield, State of Western Australia
So please call 61177160 rather than our normal 94125700, until Telstra corrects the problem at an unknown time in the future. Please share as we are worried that emergency patients particularly may suffer if owners and vets cannot contact us after hours.
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Gav
(@yGrael) reported
from
Westfield, State of Western Australia
@deemadigan @TaodeHaas @Telstra @Telstra are the single worse company this country has produced. As far as I'm in they woud need to pay me,4 the rest of my days, to have an account with them again. For pain & suffering and time spent on fruitless calls to fix fk ups. 🖕#FuckYouTelstra🖕
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Dale
(@TheDaleJT) reported
from
Westfield, State of Western Australia
@Telstra INT 1-2182984659100 Just had online chat with Rochelle who assured me she would transfer me to velocity to resolve my complaint as she cant arrange call back. Even though I said they would be closed she called me & transferred me to a closed call centre. Telstra is insufferable
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Father Chris
(@FrChrisBedding) reported
from
Westfield, State of Western Australia
So now @Telstra has cut off the landline, without being asked. So so can’t port the number to iiNet. So I call Telstra. But it’s a business number, and the business team don’t work on weekends. So I ask to speak to someone ANYONE who can help.
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 4/ when you have dismantled and dismembered any semblance of cohesive customer support in the name of cost. Revenue shrinkage will surely follow thus rendering your cost reduction ambitions a fools errand. I’m a shareholder and as a customer but likely neither for much longer...
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@cheryl_kernot @Senator_Patrick Cherry is correct. I was made redundant by @Telstra. Most if not all of the operation is now based either in India or the Philippines. This outsourcing would never have happened under Govt ownership. TI #sayNo
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Dale
(@TheDaleJT) reported
from
Westfield, State of Western Australia
@Telstra Would it be at all possible to speak to someone who can actually help with my bundle billing. I don’t want to have to talk to three different Dept to resolve this issue. It’s a bundle account for a reason. Your customer service is deplorable
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 3/ Tim, these actions by @Telstra management in trying to reduce costs have rendered your business incapable of efficiently dealing with even basic customer service or technical queries. Your attempts to innovate using “automation” are of little consequence.
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luke halden
(@lettermania) reported
from
Westfield, State of Western Australia
@Telstra when it has been over a week that elderly customers can't get online or have a home phone #nbn but support tells them to do the same thing and expect different results #insanity
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Father Chris
(@FrChrisBedding) reported
from
Westfield, State of Western Australia
The gentleman suggested Complaints. So I asked to be put through. But Complaints is not open on the weekend. I asked if there was anyone in the whole organisation who could help me. He said no. I thanked him for clarifying why we are leaving @Telstra
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Patricia Rutherford
(@TrishKurralinga) reported
from
Westfield, State of Western Australia
@MurraySmythe They will investigate if >4 nuisance calls from the same number. Problem the fraudsters use lots of different numbers, even no number coming up as 'call overseas" or 'private' blocking identity. #Telstra & #Govt should have laws about unsolicited calls. Proving is problem for us
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Jason Keegan
(@JasonKeegan1973) reported
from
Westfield, State of Western Australia
Gotta love Telstra using a song off the mighty Megadeth's 1st album for one of their ads! About time there was some decent music on tv compared to the utter shit that is usually brought out these days. #metalkicksass
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Patricia Rutherford
(@TrishKurralinga) reported
from
Westfield, State of Western Australia
@mormorlady @rubin_angela I had one claim to be from Telstra. I asked for a reference number, which I wrote down (has lots of r for rats in it) then I asked for her supervisors telephone number, & she hung up. Deducted she was a fraud. Normally I just don't bother with time wasters.Tell them FO & hang up.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brett levin
(@iambrettlevin) reported
@Telstra need urgent assistance please as my broadband has been suspended due to NBN cutover however there is an issue with my cutover (ordered months ago) and awaiting an engineer. Was assured cable will remain connected until it was resolved. Please help!
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Bamboozle_04
(@Bamboozle_04) reported
@OvertGGs @Telstra my internet is down
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Have a look at me on your customer service chat line. It is now into its 6th hour and I’m sick of repeating myself. Cancel my account and I’ll go elsewhere.
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Masitch
(@Masitchh) reported
@Telstra @ugly__gf It’s not working right now
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Bruce Nibbs
(@Nibzeee) reported
@telstra the business where customer service is an oxymoron. About to enter the 6th hour of their “customer service”….. Please kill me now.
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NE oceanina
(@0ceanVFX) reported
@Telstra It's FTTN, previously with Optus, speed was up and down but connection was solid. Since moving to Telstra continuously dropping out or not working. Green light will be solid but I'm suddenly disconnected from Internet or games.
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Bruce Nibbs
(@Nibzeee) reported
@Telstra Now at 30 minutes since a customer support reply. True customer service.
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hldz_
(@hldz_) reported
@Telstra Hello Patrick this is in regards to my broadband/NBN service. Every single month I need to get a technician to fix my service. My internet after being fixed runs smoothly for a week then proceeds to drop out on an hourly basis.
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Mark Saunders
(@SW0RDIE) reported
Day 7 and still no @Optus phone service and now day 3 of no contact makes me wonder what their customer service would be like if they didn’t introduce their ethos of“we aim to lead Aus in delivering outstanding customer service”🤔#shambolic #shocking @Telstra @VodafoneAU
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vZanical
(@vZanicalFN) reported
@OvertGGs @Telstra plz help my internet connection is down right now!