Telstra Outage Report in Claremont, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Claremont, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Claremont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Claremont, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth and Treeby.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Claremont, State of Western Australia
Latest outage, problems and issue reports in Claremont and nearby locations:
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David Herne
(@AunatEridu) reported
from
Westfield, State of Western Australia
@Telstra as a long-time customer, I am effectively cutting-off from assistance looking at my plans. Your chat bot is running around in circles and my local store will not take my calls.
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Shelly
(@Shelly9zero) reported
from
Westfield, State of Western Australia
Yo @Telstra how come I've spent the last 3 hours in Perth city on H+ and when I finally load the internet "there are no known outages in your area"? I can't load the My Telstra to report it so you'll have to deal with my complaint here if I can gather enough internet to post...
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@FreoLou @MatthewPassmor8 @FreoPope It's likely that your Internet is delivered over copper (FTTN) or possibly HFC. FTTN - depends how far the premises is from node. Has the problems with poor instalations, pits letting water leak in etc NBN HFC - uses higher frequencies than Telstra = dropouts. TI
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Magne
(@sarle) reported
from
Westfield, State of Western Australia
@ServicesGovAU i have recorded a voice recognition phrase every.single.time. that I call. For some reason, my previous recordings are not there. I have mentioned this to customer service numerous times and they have no idea why it does that. Maybe get in touch with @Telstra
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Carsten Bauer
(@numloxx) reported
from
Westfield, State of Western Australia
@Telstra That didn't answer my question. Australia has an unsecured phone system that the government or even telcos refuse to acknowledge or fix.
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@phbarratt If your landline is a Telstra service, dial *21101# this will divert all incoming calls to your message bank. TI
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Gabriel Moreno
(@GabrielMorenoAU) reported
from
Westfield, State of Western Australia
@telstra wtf is going on with #nbn in #mountpleasanrwa #6153? paying premium and having shite sporadic service?
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
Finally got a number for @Telstra tech support and all it does is confirm your issue, sends you an SMS with a link to the app and promptly hangs up. A phone company with no phone support #gofigure
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💧Michael Dowling-Demand renewable covid recovery!
(@MeckeringBoy) reported
from
Westfield, State of Western Australia
@markmorey5 I get around 50Mbps but STILL have buffering issues EVERY day. And I’m with Telstra. Australia is a joke. Why do we always get third rate infrastructure and crap services? Labor build to gold standard. LNP sabotage everything... From Medicare to NBN NDIS CSIRO ABC. #auspol
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Nicola Ansell
(@ansellnicola) reported
from
Westfield, State of Western Australia
@kels_316 @Telstra Try dealing with Qantas. They are next level bad.
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Kelvin Smith
(@kelvinrsmith) reported
from
Westfield, State of Western Australia
@Telstra I cannot get help on receiving additional wifi boosters, which I have paid for already....your support staff keep running me through trying to reboot modems & change settings, without listening to what I am saying....& then it gets handed to someone else who starts again
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
@Telstra It's everywhere from Nedlands to Cannington. No reported outages in any of the locations. Last time it happened I was on the phone to a bloke who was clearly working from home in India - poor guy tried everything.
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johnshenton1982
(@johnshenton1982) reported
from
Westfield, State of Western Australia
@Telstra had a SIM card with you for 6 years and paid it monthly without fail building up lots of data. Missed my payment top by a day and have lost it all. I find this very unfair! #telstra
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@Glenina57 @Telstra @StGeorgeBank Ray is correct. I did try to warn Telstra Management before they sent my job to the Philippines. I hear that Telstra wants to bring all its customer service back to Australia. Round & round it goes. Thousands of jobs lost Inc mine - supposedly with no impact on service. TI
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💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧
(@nobby15) reported
from
Westfield, State of Western Australia
@GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved
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Sarah
(@sezlloydy) reported
from
Westfield, State of Western Australia
Ahhh prank calls from supposedly @Telstra in relation to a service I don't have with them on a Tuesday morning are fun!
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
@Kop_this @freodockers @rupertmurdoch Hmmm, this I did not know. I haven't gone down this path since I lived in Melbourne and Foxtel was the only way to see Freo games. Kayo is $5 a month for Telstra customers.
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
It seems @Telstra billing & credit management teams are off the air. Calls to 1800816025 are failing with an announcement that Telstra has technical difficulties & technicians are working on it as a priority. I don't think this is part of @andy_penn's T22 strategy. TI #FAIL
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
If you thought Telstra couldn't be any more dismissive of its customers, check out this response: "Our phone options are limited at this time. Can you tell me what happened when you chatted with them?" No the auto-support was useless, I need a phone number!
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
Come on @Telstra, you're a phone company so let me speak to someone about my tech issues, ON THE PHONE! Your app and its bots are hopeless. If you care that little about your customers, maybe it's time you were given a clip.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mr B
(@bazzaf65) reported
@robyn_pleysier @ashton_lenard That’s rubbish , my mother in law is there and was FaceTime my wife earlier and she’s Telstra . People who just make **** up are delusional IMO 🙄🙄🙄🙄
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🐀 Senior Junior 🐀
(@TabularasaMMXIX) reported
@Ozzytourer @blanketcrap @Barnaby_Joyce Look I don’t know what the problem is with that. Poor Barnaby had to use a semi full of messenger pigeons to send his reports back to Scotty. NBN and Telstra are a real problem out bush and pigeons sent aren’t as cheap as they used to be. Bonjour.
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Brian Anthony
(@killmebilly) reported
@nickschadegg Voda uses Optus network and I would use 2 jam tins and a length of string before going back to Telstra.
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🔥Janet💧🐋🐬🐳🐨🦘🌱
(@lilacjay2) reported
@friendlyjordies I changed from #Optus to Telstra recently as my mobile call kept falling out so I’ve lost the opportunity of citing this as the reason for transferring. But why would Optus employ an ex-Premier who is still under ICAC investigation and has memory problems? #GladysTheKoalaKiller
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StarkRG 🇦🇺🇺🇸
(@FenGar) reported
@BubbleMan_oOO I'm fairly happy with amaysim, but they use the Optus network. If you want to avoid using their network entirely your only options are Telstra and Vodafone (though I'm sure they have resellers that use their networks just as Optus does).
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Judanne 🇦🇺🇺🇸🇬🇧🇸🇬🇬🇧
(@Judanne) reported
@CindySailor2 They lost me the same day. Switched to Telstra via Aldi after 17 years as a customer.
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Yänders
(@Janders_C) reported
@ReallyTrulyGod @Pentanet_ISP @MickyJ62581957 And how is stating that Telstra doesn't offer a wireless mesh network with gigabit speeds a lie? They don't. It's not a lie just because you lack reading comprehension
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Ernesto
(@AlchemicYoga) reported
@Telstra Telstra sucks. Broken phone so had to buy one quick. Went to Coles and bought Telstra phone and prepaid. What a mistake. Recharging is a pain. Takes more than 10 goes at recharging. And they charge double the rate. Never again.
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JadedFaerie
(@CjFaerie) reported
@_FredMackay @friendlyjordies @MrButtersox Most of us are already restricted to Telstra anyway. No other provider gets me reliable service at my back fence.
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Emily McRae
(@EmilyMc37895579) reported
@Telstra It's an iPhone, the phone is not the problem, it's not even a week old