Telstra Outage in Claremont, State of Western Australia

**Be careful ppl** Just received a call from “0455 768 977” claiming to be from Telstra technical support who said my internet line was being used by o/seas ppl for illegal activities & they would need to shut it down 1/2

@Tod_Johnston @Telstra glad see good customer service 👍👏

@PatrickGormanMP @acccgovau They are all dodgy. I used to work at Telstra and the way they would train you to sell products was usually not in the customers best interest. Top down sales tactics usually the go to. Optus are guilty of the same tactics as they tried to rip me off as well

@FetchStep @davidbewart @MichaelWestBiz Ummh it's actually the other way around. Telstra sold down its interest in Foxtel to 35%. News Corp now own 65% of the business. What's telling is that Telstra has a huge bucket of money & they're not stumping up any for Foxtel. TI #Redink

@Tod_Johnston @Telstra Very poor form Telstra Good Luck Tod !!!

@Telstra hey telstra can you help me out with nbn ?

@adamajacoby They've never had to. Look up postmaster general. Free delivery for their papers. Then Howard gave Rupert monopoly access to Telstra for Foxtel. Maggie gave him control of BSkyB. Ronnie helped him buy Fox on the cheap. Taxpayers were Murdoch's Venture Capitalists.

@robilange @burgess_ag @jemo44 Boost is another option, and believe that Telstra have given them access to all towers/whole network. Most other wholesale users don’t have access to all of the towers unfortunately.

@Telstra has got the worst customer service in Australia. Bought a pre-paid sim for a second mobile I have to carry. Since Friday the activation has not completed. This is after trying for 4h to register the sim. Then the call centre pushes you to a chat. 6h between msgs! Still 0

@Telstra You have just lost another customer

@developerjack Oh man, I never thought I would be impressed by Telstra!

@TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.

@Telstra Need help in getting my receipt for online recharge

@Telstra need help getting a copy of my recharge receipt. Chat support is so automated and cant help me

Carlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF

@Telstra The service is extremely poor , 4 th issue in 6 months. My account was paid at telstra Cannington, this account shows outstanding Liam the store manager is investinging the issue. One Star rating for customer service

Take the signage down at Optus stadium or else we won’t have the GF. Telstra are a partner of the AFL.

@MGliksmanMDPhD @Telstra @NBN_Australia Dunno, they can barely handle the mobile network....

Why are @Telstra and @Foxtel so hard to deal with. Surely some courtesy would be appropriate. Dealing with a machine just doesn’t work. Such poor customer service.

@simonahac @NBN_Australia @Telstra Definitely not. I’ve had to get the TIO involved to release me. Sick and tired of their continuous blunders especially with billing. How good is it that you can’t talk to anyone and all other comms don’t work? Nice reviews of the app 😱 unbelievably crap

@Telstra ******* FIX YOUR **** PLEASE. YOU'RE USELESS!

got an overdue invoice from @Telstra (I don't have any product at all with them so VERY skeptical ) Ring inquiry hot line on invoice Machine tells me to explain Got sent to a bot messaging service software Have been in a loop around NO ANSWER Frustrating from a telco

@NBN_Australia What support team. I had NBN turn up at 6.45 am this morning wandering around my premises looking for ‘The Telstra Box’ No appointment, nothing. I’d call that trespass. After locating the box they eventually left and I gave no idea what the resolution is.

Nice!! After 25 minutes on hold with @Telstra they just hang up on me!!

@TheCatTrillo @Telstra IKR?! It's almost like @Telstra doesn't give a **** about anyone.

@VodafoneAU no sound when call is answered, either my end or the other end. someone needs to sort this, on vodafone for a week, and had more problems than i had on telstra for 3yrs!!

@Telstra I ha e spent hours trying to resolve a simple issue of having my service restored and I’ve spent hours waiting for a messaging response. Nothing. This experience has been truly terrible.

**Be careful ppl** Just received a call from “0455 768 977” claiming to be from Telstra technical support who said my internet line was being used by o/seas ppl for illegal activities & they would need to shut it down 1/2

@Telstra Which other business customers would be happy about their telecoms provider repeatedly ripping them off to the degree that compels them to go to the ombudsman to make a complaint? AVOID DOING BUSINESS WITH THIEVING #TELSTRA

@Ascii211 I called in to hear the last minutes as Telstra switched off our national time phone service a couple of years ago :(