Telstra Outage Report in Claremont, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Claremont, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Claremont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Claremont, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Claremont, State of Western Australia
Latest outage, problems and issue reports in Claremont and nearby locations:
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
@Telstra It's everywhere from Nedlands to Cannington. No reported outages in any of the locations. Last time it happened I was on the phone to a bloke who was clearly working from home in India - poor guy tried everything.
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Reece
(@reece_wagner) reported
from
Westfield, State of Western Australia
@Telstra The service I'm signing up for (postpaid?). I assume it's my current service but I very much don't want to choose the wrong option :) This is the message on the page: We need your current service provider details to transfer your number. We'll let you know when this is done.
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johnshenton1982
(@johnshenton1982) reported
from
Westfield, State of Western Australia
@Telstra had a SIM card with you for 6 years and paid it monthly without fail building up lots of data. Missed my payment top by a day and have lost it all. I find this very unfair! #telstra
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Carsten Bauer
(@numloxx) reported
from
Westfield, State of Western Australia
@Telstra That didn't answer my question. Australia has an unsecured phone system that the government or even telcos refuse to acknowledge or fix.
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S e b R
(@SebRechichi) reported
from
Westfield, State of Western Australia
@Telstra why has mobile service in and around Dianella dropped? I’m lucky to have 1 bar on 4G but then reverts to 2 bars on 3G!
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Nicola Ansell
(@ansellnicola) reported
from
Westfield, State of Western Australia
@kels_316 @Telstra Try dealing with Qantas. They are next level bad.
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Vicki White
(@Vicki_White_) reported
from
Westfield, State of Western Australia
You forget how bad @Telstra mobile phone network coverage is until the power goes out and you’ve got no wifi. What are we paying for again?
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Shelly
(@Shelly9zero) reported
from
Westfield, State of Western Australia
Yo @Telstra how come I've spent the last 3 hours in Perth city on H+ and when I finally load the internet "there are no known outages in your area"? I can't load the My Telstra to report it so you'll have to deal with my complaint here if I can gather enough internet to post...
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
Come on @Telstra, you're a phone company so let me speak to someone about my tech issues, ON THE PHONE! Your app and its bots are hopeless. If you care that little about your customers, maybe it's time you were given a clip.
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David Herne
(@AunatEridu) reported
from
Westfield, State of Western Australia
@Telstra as a long-time customer, I am effectively cutting-off from assistance looking at my plans. Your chat bot is running around in circles and my local store will not take my calls.
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Lauren Breen
(@LaurenKBreen) reported
from
Westfield, State of Western Australia
@Telstra I have now been on the chat 35mins and all I have got is “have you paid your bill” and “when did the issue occur” … help! @Telstra
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
If you thought Telstra couldn't be any more dismissive of its customers, check out this response: "Our phone options are limited at this time. Can you tell me what happened when you chatted with them?" No the auto-support was useless, I need a phone number!
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Sarah
(@sezlloydy) reported
from
Westfield, State of Western Australia
Ahhh prank calls from supposedly @Telstra in relation to a service I don't have with them on a Tuesday morning are fun!
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strayz
(@mrstrayz) reported
from
Westfield, State of Western Australia
@ShogunOce Yeah, probs tpg or iinet. Telstra is too big (as in they have so many customers and take too long to help)
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
Finally got a number for @Telstra tech support and all it does is confirm your issue, sends you an SMS with a link to the app and promptly hangs up. A phone company with no phone support #gofigure
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madcap1971
(@madcap1971) reported
from
Westfield, State of Western Australia
@kezarthur @Telstra I go into the store. Bugger the online service.
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Magne
(@sarle) reported
from
Westfield, State of Western Australia
@ServicesGovAU i have recorded a voice recognition phrase every.single.time. that I call. For some reason, my previous recordings are not there. I have mentioned this to customer service numerous times and they have no idea why it does that. Maybe get in touch with @Telstra
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
@Kop_this @freodockers @rupertmurdoch Hmmm, this I did not know. I haven't gone down this path since I lived in Melbourne and Foxtel was the only way to see Freo games. Kayo is $5 a month for Telstra customers.
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Sharon Warburton
(@SharonWarburton) reported
from
Westfield, State of Western Australia
Telstra call centre outperforming. Not. 1am callback not appreciated. Five calls later we are still doing security checks, no discussion yet on the problem nor the fix 😬 @Telstra please try harder
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Kelvin Smith
(@kelvinrsmith) reported
from
Westfield, State of Western Australia
@Telstra I cannot get help on receiving additional wifi boosters, which I have paid for already....your support staff keep running me through trying to reboot modems & change settings, without listening to what I am saying....& then it gets handed to someone else who starts again
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Hayman
(@Hayman1Hayman) reported
@HazRobert As with privatized Telstra corporatised Auspost is 3 units with what it does -85% time- separated from the 15% that makes 70% profit ie parcels AND the actual managers never bothering with transactional matters in EITHER UNLESS govt forces them to
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Geoff
(@Geoff96435628) reported
@Telstra is there any outage in the Bonnyrigg area? My phone has been out of service all day. I need this for work. Thanks Telstra. Another crap day thanks to you!
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💧
(@LizMumford5) reported
@lucymarxx @BrittMezher @Telstra Agreed. Expensive and poor service. Much better providers out there.
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Noah Pace
(@NoahPace_) reported
@Telstra fix my internet man wtf. I’m tryna watch YouTube
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ZOOTV1978
(@ZOOTV19783) reported
@Telstra Why don’t you have call centres for people to contact by voice?? You’re stupid 24/7 text app is rubbish, aggravating and enough to make me change to OPTUS as they have a normal customer service experience.
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Peter Thomas
(@peter_j_thomas) reported
@simongterry @NBN_Australia @Telstra I feel your Schrödinger's pain. I had to resort to emailing Andy Penn, the Telstra CEO. Not especially hopeful, but you never know.
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Katherine Herbert
(@ed_kherbert) reported
@Telstra @LoughlanBurnett Do you know have an ETA on fix?
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Loughlan Burnett
(@LoughlanBurnett) reported
@Telstra Several reports of SMS issues. Affects our 2FA logins. Nothing on Telstra Outages but it's getting reported via Downdetector. Any love?
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TheOtherDibbler
(@TheOtherDibbler) reported
@Telstra I spoke with someone, but they were ultimately unable to assist in fixing the problem, so I need to wait for an NBN tech to come in person and sort it out.
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tiramisuz
(@tiramisuz1) reported
@Telstra Your service is absolutely deplorable! Happy to take my money, but not provide the service?! Nice.