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Telstra

Telstra Outage Report in Claremont, Western Australia

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Claremont, Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Claremont, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Claremont, Western Australia

The most recent Telstra outage reports came from the following cities: Perth.

CityProblem TypeReport Time
Perth Phone 3 hours ago
Perth Internet 5 hours ago
Perth Internet 17 hours ago
Perth Internet 6 days ago
Perth Internet 8 days ago
Perth E-mail 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Claremont, Western Australia

Latest outage, problems and issue reports in Claremont and nearby locations:

  • Birdman196007
    “Matthew 25 : 40-45” (@Birdman196007) reported from Westfield, Western Australia

    @Uileag @WhistlingWhist I've just gone to a sml phone & I'm finding I'm having fewer bariatric phalanges moments because I KNOW it's an issue. I traded down from a huge 4G Note 3 to a cheap little 3G Motorola moto g. Telstra tell me I've got 4 yrs before they shut down 3G network. & no I'm not anti 5G.

  • donellechausome
    Donelle (@donellechausome) reported from Westfield, Western Australia

    @Telstra That’s the issue Renee, I’ve not received one even though I’ve gone through the signup online. I received a verify my email, email but the links were not valid.

  • 13simonsays
    Simon Childs (@13simonsays) reported from Westfield, Western Australia

    @Telstra you are a joke. Being trying to get help with my internet all week and can't even get to talk to tech support

  • 13simonsays
    Simon Childs (@13simonsays) reported from Westfield, Western Australia

    @Telstra just me again thank you ever so much for your poor customer service

  • BigV2011WCE
    Victor Yong #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western Australia

    Carlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF

  • donellechausome
    Donelle (@donellechausome) reported from Westfield, Western Australia

    @gourdo_bruno @Telstra They are pathetic. I’ve signed up with #AussieBoadband. The service was great. Got to speak to people in Australia and signed up within 10 mins. They’ve won awards for their service. They rate higher than @telstra so **** them.

  • LennySiva
    Lenny De Siva (@LennySiva) reported from Westfield, Western Australia

    @Telstra The service is extremely poor , 4 th issue in 6 months. My account was paid at telstra Cannington, this account shows outstanding Liam the store manager is investinging the issue. One Star rating for customer service

  • mcboyce333
    michael boyce (@mcboyce333) reported from Westfield, Western Australia

    @Telstra I’ve been hacked and need some urgent help. I’ve been waiting for 1 hour and 10mins and no sign of being spoken to. Tried online and no response. Ridiculous

  • BigV2011WCE
    Victor Yong #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western Australia

    Take the signage down at Optus stadium or else we won’t have the GF. Telstra are a partner of the AFL.

  • BobPinder
    Bob Pinder (@BobPinder) reported from Westfield, Western Australia

    @simonahac @NBN_Australia @Telstra Definitely not. I’ve had to get the TIO involved to release me. Sick and tired of their continuous blunders especially with billing. How good is it that you can’t talk to anyone and all other comms don’t work? Nice reviews of the app 😱 unbelievably crap

  • Mikka3195
    Mikka-CV♿️ (@Mikka3195) reported from Westfield, Western Australia

    @Telstra You have just lost another customer

  • BlackXanthas
    Bradley Winn (@BlackXanthas) reported from Westfield, Western Australia

    @MGliksmanMDPhD @Telstra @NBN_Australia Dunno, they can barely handle the mobile network....

  • Amys_Kapers
    Amy 🐺👩‍💻🏡 (@Amys_Kapers) reported from Westfield, Western Australia

    @developerjack Oh man, I never thought I would be impressed by Telstra!

  • elaineongsotto
    Elaine Ong Sotto (@elaineongsotto) reported from Westfield, Western Australia

    @Telstra need help getting a copy of my recharge receipt. Chat support is so automated and cant help me

  • donellechausome
    Donelle (@donellechausome) reported from Westfield, Western Australia

    @Telstra you have the WORST customer service!! Trying to get a status on my new NBN connection has been impossible to get. I am still clueless as to what is happening!!

  • elaineongsotto
    Elaine Ong Sotto (@elaineongsotto) reported from Westfield, Western Australia

    @Telstra Need help in getting my receipt for online recharge

  • cory_gale
    Cory Gale 🦘🇦🇺 (@cory_gale) reported from Westfield, Western Australia

    @TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.

  • saintxis
    I'm Lexo (@saintxis) reported from Westfield, Western Australia

    @VodafoneAU seriously what's wrong with your NBN speed! I meant to have 100mbs and I'm getting 45mbs, trying to watch TV and it's impossible cause keeps stopping, loading and crap quality, I never experienced this with @Telstra being honest 😒😒😒😒😒😒

  • wcameronOU812
    Wes Cameron (@wcameronOU812) reported from Westfield, Western Australia

    Why are @Telstra and @Foxtel so hard to deal with. Surely some courtesy would be appropriate. Dealing with a machine just doesn’t work. Such poor customer service.

  • 13simonsays
    Simon Childs (@13simonsays) reported from Westfield, Western Australia

    @Telstra just wanted to say how great it is that when your internet doesn't work on a Saturday and it's impossible to talk to tech support on the phone

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanHi33104914
    Susan Hill (@SusanHi33104914) reported

    @Telstra fix my phone

  • AcceBusiness
    Accelerate Your Business Today (@AcceBusiness) reported

    @DaleDrinkwater Hi Dale, there is a big story about how bad internet (wifi) speeds are around Australia. People have sold homes bec ause they cant get enough speed to work from home. it seems Telstra is a primary problem. customers speeds can often be 90% slower than those advertised ....

  • BeardBites
    Beard Bites (@BeardBites) reported

    The difference between @tpg /@VodafoneAU and @Telstra? TPG/Vodafone refuses to acknowledge their shifty behaviour, blames the customer, threatens the customer and provides no solution. Telstra on hand, takes ownership, shows empathy, listens, and provides an instant solution.

  • AntNom
    Peoples Liberation Australia Zero Covid f4f (@AntNom) reported

    @sidherian @RoyanWg @AlboMP Yes, particularly to trust in the Commonwealth service. But just litter easily soon picked the #LNPDeathCult injuries to CSIRO, CSL, Telstra, AusPost, Medicare, PBS, DFAT, ATO, States revenue shares, ASIS, ASIO, DSD, RAN, RAR, RAAF, the Departments and APS, Courts #auspol

  • WizardofWoyWoy
    Wiz.\rd of Woy Woy (@WizardofWoyWoy) reported

    @Telstra See the tweet I linked to before from Jan 2021. No, there’s no outage. The signal strength is high. But data speed is terrible, barely 1mbps. Same as last year and the year before. Other tweets refer to same problem in neighbouring Nelson Bay. How can this always be the case?

  • FexxeeXD
    Fex (@FexxeeXD) reported

    @aus_smiley @Optus same issue here but with telstra?

  • Brock436
    Bux436 (@Brock436) reported

    @edgee001 @Optus Yup same here @Optus why have an online chat feature if no human ever responds? Internet has been down all day and I've had to hot spot my telstra mobile internet for work purposes 😠

  • JJfarmequipment
    Justin James 🇦🇺 (@JJfarmequipment) reported

    Sorry for any inconvenience to our customers who have been trying to reach us on our land line, Telstra has advised there is a major issue caused by last weeks storm. Please ring: Service- 0427 132 660 Parts- 0427 132 660 Sales- Adrian 0498 037 264 Sales & Gen. - JJ 0498 037 266

  • missalyass
    Lansee (@missalyass) reported

    You think being on hold with Centrelink is bad, try Telstra 🤬🤬

  • BeardBites
    Beard Bites (@BeardBites) reported

    Needless to say that I will be moving all my family's services across to #Telstra at the end of the month. Amazing customer resolution skills. #CustomerService #CustomerExperience