Telstra Outage Report in East Fremantle, State of Western Australia

I don’t like to admit it, but I was wrong. I thought @auspost had the worst customer service. Then the nation’s largest telco @telstra, said “hold my beer” - try Telstra shops like Belmont WA. It is chaos. If you need to go to a T shop, take a cut lunch and a drink. TI #awful

@Telstra Ok that sounds really weird. Have you sought professional help for this condition? Asking for a friend. TI

@Telstra @NBN_Australia 18 months of consistently poor service & I finally lodge a complaint w the TIO. Within a couple of hrs Telstra emails how suddenly important it is to ‘resolve my issue’…arrange a callback in 2hrs…guess who doesn’t call?? Absolute Dogshit…

@Telstra @NBN_Australia had enough putting complaint thru to Ombudsman…

@Telstra Still no luck and being timed out at the login stage.

Hey @telstra, why is it currently impossible to recharge a mobile phone? When do you expect to fix it?

@Telstra why are my emails still not loading from your website? 2 weeks now and still no resolution.

@Telstra more problems with emails again today??? This is the third time in a week that my emails are not loading on your site. What’s happening?

Hey @Telstra remind me again why I pay you ridiculous monthly fees for a 5G plan when I'm constantly scrambling for an H+ signal in Perth?

Anyone else having issues with @Telstra emails?

@JonDeeOz @Telstra Unfortunately we expect nothing less, it’s where the customer comes last

I'm an #Optus customer, so if a hacker now has my #Optus email address, all I have to do is change to Telstra, or other Server and voila...one problem is solved! 🙌🙌🙌

@Telstra Because **** global warming and strip mining because l want a new shiny thing.

@Telstra I will literally never have the time to waste trying to get Telstra to fix up yet another stuff up on my account.

@Telstra I’ve been trying for over 12 months to get you to fix my address, which you can’t do. I loathe your app and stear clear of it.

Does @Telstra online messaging ever result in a successful outcome for the customer, or is it just another way for @Telstra to avoid providing meaningful assistance? Asking for a friend 🤔

@Telstra There were issues in our area earlier in the week.

@Telstra Ooo - now it’s changed - planned outage 1 March

Hey @Telstra you keep telling us how good your network is and your technology SO WHY CAN’T You STOP these parcel delivery spam messages I get between 1-6 every 🤬day at all hours OVER IT

@damofromearth @inchvoraya @Elbarstardo Someone put up a map showing how many Telstra towers are shut down today. I think they called it a coincidence 🤔

Seriously @Telstra your customer service would be laughable if I wasn’t so angry and frustrated with actually speaking to you. I just want a working phone which I pay you for 😡🤬

Are there fads with scam calls? Last 3 weeks have been Chinese speaking stuff and/or Amazon. Texting **** as well. We're now into Telstra internet - don't have Telstra. Seriously have had enough. Somebody fix it 😡 #auspol @AlboMP

Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon

So I once again have no internet. @Telstra tell me to give them the billing account before they can help. How do I do that if I have no internet and the is not connect to my phone Some excellent logic here Telstra

I cannot believe how broken the process of getting connected to the nbn is. Or maybe I shouldn't be surprised. It's like @Telstra and @NBN_Australia don't need customers. Really.

Supposed to go into the office today, slept in but I've still got this cough kinda,so I'm like okay I might go in another day then boom, Telstra outage. Going to the office anyway but my anxiety levels are through the roof.

Hi @Telstra I have, for years now, attempted to have you send me phone bills electronically. I've filled in forms. Rang numbers, raised jobs. Yet paper bills continue. It's a bit much to bill me an extra $2 per month because your admin systems are broken. So, ombudsman next.

Looking back How I got into Big bang theory was weird. I working at Telstra jn SMF before and my very first ever call as a CC was an old woman and it took me time to get her issue down and resolve it (lol first timer). She kept going on and on about BBT of how good it was and

Given everything that is currently going on with customers cutting back on spending, is @Telstra really going to say no to me signing for a further 12 months to Foxtel bc they won't give a loyal customer the $99 platinum package offer??

Forced to have @Telstra, which means I'm stuck with 100Mbps down until upgrades. internet dies today, forced into 4G backup...check Telstra website for any issues with net and this is all I get; Reason: Unplanned service interruption Estimated restoration: 7:00 pm | 29 March.