Telstra Outage in East Fremantle, State of Western Australia

Hey @Telstra remind me again why I pay you ridiculous monthly fees for a 5G plan when I'm constantly scrambling for an H+ signal in Perth?

Anyone else having issues with @Telstra emails?

@JonDeeOz @Telstra Unfortunately we expect nothing less, it’s where the customer comes last

I'm an #Optus customer, so if a hacker now has my #Optus email address, all I have to do is change to Telstra, or other Server and voila...one problem is solved! 🙌🙌🙌

@Telstra Because **** global warming and strip mining because l want a new shiny thing.

@Telstra I will literally never have the time to waste trying to get Telstra to fix up yet another stuff up on my account.

@Telstra I’ve been trying for over 12 months to get you to fix my address, which you can’t do. I loathe your app and stear clear of it.

Does @Telstra online messaging ever result in a successful outcome for the customer, or is it just another way for @Telstra to avoid providing meaningful assistance? Asking for a friend 🤔

@Telstra There were issues in our area earlier in the week.

@Telstra Ooo - now it’s changed - planned outage 1 March

Hey @Telstra you keep telling us how good your network is and your technology SO WHY CAN’T You STOP these parcel delivery spam messages I get between 1-6 every 🤬day at all hours OVER IT

@damofromearth @inchvoraya @Elbarstardo Someone put up a map showing how many Telstra towers are shut down today. I think they called it a coincidence 🤔

@Telstra I have now been on the chat 35mins and all I have got is “have you paid your bill” and “when did the issue occur” … help! @Telstra

@Telstra The service I'm signing up for (postpaid?). I assume it's my current service but I very much don't want to choose the wrong option :) This is the message on the page: We need your current service provider details to transfer your number. We'll let you know when this is done.

@Telstra why has mobile service in and around Dianella dropped? I’m lucky to have 1 bar on 4G but then reverts to 2 bars on 3G!

@kezarthur @Telstra I go into the store. Bugger the online service.

You forget how bad @Telstra mobile phone network coverage is until the power goes out and you’ve got no wifi. What are we paying for again?

Telstra call centre outperforming. Not. 1am callback not appreciated. Five calls later we are still doing security checks, no discussion yet on the problem nor the fix 😬 @Telstra please try harder

@ShogunOce Yeah, probs tpg or iinet. Telstra is too big (as in they have so many customers and take too long to help)

@Telstra That didn't answer my question. Australia has an unsecured phone system that the government or even telcos refuse to acknowledge or fix.

@RichardEdinger @Qantas That's pretty bad, I guess it's going to take them losing a plane before the government step in a re-nationalise them again. Keating only mistake was flogging off public owned enterprises. Telstra, QANTAS & Commonwealth Bank are all worse than when owned by the taxpayer.

@Telstra My dad has been on your app on your customer gold support talking to your lot constantly and he keeps getting the same bullshit over and over He will be filing a complaint tomorrow if the nbn blokes are not at our house by 5pm today

@mariehjohnson @Telstra Very slow again today in #Nowra and surrounds!

Two hours of @Telstra chat support hell this morning. If I keel over from a heart attack today, know that *this* is what brought it on.

@Telstra @exstructus Got problems around Perth about 30 mins ago. Is there a breach?

There is nothing I can do on my side. My complete setup is fine and works flawlessly until the next power outage. I am convinced this is a @Telstra service issue. (5/7)

In the past, things became normal again after a few days, and the services started to work normally again. Therefore @Telstra, I am asking you to please relay this information to your network support staff to have a look at it. (4/7)

I’ve had these issues in the past and have done all the troubleshooting necessary on my part (again). This MUST be connected to the @Telstra service. It happens reproducibly every time when there is a power outage. My setup has not changed. (3/7)

Dear @Telstra, there was a short power outage in Doncaster East VIC 3109 on Sat 3 Dec. Since then, our internet seems to behave weirdly again, as it always seems to do after a power outage. Let me explain (again).👇 (1/7) @NBN_Australia

@Telstra It's always been bad. Can only get any kind of data speed if outside, but even then, it's slow as. Backup mode 4G in the home router connects, but cannot download anything due to poor signal. There are several towers in the area, none of them seem to be Telstra.