Telstra Outage in East Fremantle, State of Western Australia

It seems @Telstra billing & credit management teams are off the air. Calls to 1800816025 are failing with an announcement that Telstra has technical difficulties & technicians are working on it as a priority. I don't think this is part of @andy_penn's T22 strategy. TI #FAIL

@markmorey5 I get around 50Mbps but STILL have buffering issues EVERY day. And I’m with Telstra. Australia is a joke. Why do we always get third rate infrastructure and crap services? Labor build to gold standard. LNP sabotage everything... From Medicare to NBN NDIS CSIRO ABC. #auspol

@frdmccull @Telstra Minimum is 2 year contract. If you cancel before that you have to pay out the excess on your next bill.

**Be careful ppl** Just received a call from “0455 768 977” claiming to be from Telstra technical support who said my internet line was being used by o/seas ppl for illegal activities & they would need to shut it down 1/2

@Tod_Johnston @Telstra glad see good customer service 👍👏

@PatrickGormanMP @acccgovau They are all dodgy. I used to work at Telstra and the way they would train you to sell products was usually not in the customers best interest. Top down sales tactics usually the go to. Optus are guilty of the same tactics as they tried to rip me off as well

@FetchStep @davidbewart @MichaelWestBiz Ummh it's actually the other way around. Telstra sold down its interest in Foxtel to 35%. News Corp now own 65% of the business. What's telling is that Telstra has a huge bucket of money & they're not stumping up any for Foxtel. TI #Redink

@Tod_Johnston @Telstra Very poor form Telstra Good Luck Tod !!!

@Telstra hey telstra can you help me out with nbn ?

@adamajacoby They've never had to. Look up postmaster general. Free delivery for their papers. Then Howard gave Rupert monopoly access to Telstra for Foxtel. Maggie gave him control of BSkyB. Ronnie helped him buy Fox on the cheap. Taxpayers were Murdoch's Venture Capitalists.

@robilange @burgess_ag @jemo44 Boost is another option, and believe that Telstra have given them access to all towers/whole network. Most other wholesale users don’t have access to all of the towers unfortunately.

@Telstra has got the worst customer service in Australia. Bought a pre-paid sim for a second mobile I have to carry. Since Friday the activation has not completed. This is after trying for 4h to register the sim. Then the call centre pushes you to a chat. 6h between msgs! Still 0

@Telstra You have just lost another customer

@developerjack Oh man, I never thought I would be impressed by Telstra!

@TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.

@Telstra Need help in getting my receipt for online recharge

@Telstra need help getting a copy of my recharge receipt. Chat support is so automated and cant help me

Carlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF

@Telstra The service is extremely poor , 4 th issue in 6 months. My account was paid at telstra Cannington, this account shows outstanding Liam the store manager is investinging the issue. One Star rating for customer service

Take the signage down at Optus stadium or else we won’t have the GF. Telstra are a partner of the AFL.

@Telstra Greg, you replied quicker than your messaging system. Whichever Executive sold you that messaging system is extraordinarily out of touch with customer experience. They got their bonus, customers and operators get a substandard means of communication.

@gecko_v2 @imluigifn that law is literally for service providers like optus and telstra and so they act fairly, like why are you such an odd cnt

@Loud_Lass "Listen Josh, Queenslands waking up, looks like there onto us. We're going on the 3rd Satdy in September so porkbarrel the bejesus out of it. What?..what? Fukin Telstra! What?... yeah and while your there tell Kelly and George to shut ******** up will ya!" ...

@triff81 @Telstra @Aussie_BB Thanks mate I would if I could heard very good things about them, Telstra still own my copper and won’t fix it, I have no other alternative

And like clockwork, it’s just past 5pm and .@Telstra mobile broadband turns to ****.

@ScottMorrisonMP What crap... no way you get a phone signal out there if you were with Telstra either

@Telstra something strange is going on with my account and I think it may have been accessed by someone not authorized and yet when I call your support number I get sent a text and hung up on? Please contact me ASAP with a method to speak to a person.

@telstracareers you guys are so pathetic in customer service. I am calling since 3 days but not answering any calls. Someone is using my telstra account i need help asap. @Telstra

TELSTRA FIX YOUR ****!!!! NOW IS NOT THE TIME FOR MY WIFI TO BE DROPPING IN AND OUT!!!!

@benkimber @CraigNorenbergs @Telstra It took me days to persuade my parents to shift providers, but that was still quicker than their help desk.