Telstra Outage in Cottesloe, Peppermint Grove, State of Western Australia

@ServicesGovAU i have recorded a voice recognition phrase every.single.time. that I call. For some reason, my previous recordings are not there. I have mentioned this to customer service numerous times and they have no idea why it does that. Maybe get in touch with @Telstra

@kels_316 @Telstra Try dealing with Qantas. They are next level bad.

@Kop_this @freodockers @rupertmurdoch Hmmm, this I did not know. I haven't gone down this path since I lived in Melbourne and Foxtel was the only way to see Freo games. Kayo is $5 a month for Telstra customers.

@Telstra I cannot get help on receiving additional wifi boosters, which I have paid for already....your support staff keep running me through trying to reboot modems & change settings, without listening to what I am saying....& then it gets handed to someone else who starts again

@Telstra had a SIM card with you for 6 years and paid it monthly without fail building up lots of data. Missed my payment top by a day and have lost it all. I find this very unfair! #telstra

@telstra wtf is going on with #nbn in #mountpleasanrwa #6153? paying premium and having shite sporadic service?

@Glenina57 @Telstra @StGeorgeBank Ray is correct. I did try to warn Telstra Management before they sent my job to the Philippines. I hear that Telstra wants to bring all its customer service back to Australia. Round & round it goes. Thousands of jobs lost Inc mine - supposedly with no impact on service. TI

@GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved

@FreoLou @MatthewPassmor8 @FreoPope It's likely that your Internet is delivered over copper (FTTN) or possibly HFC. FTTN - depends how far the premises is from node. Has the problems with poor instalations, pits letting water leak in etc NBN HFC - uses higher frequencies than Telstra = dropouts. TI

@phbarratt If your landline is a Telstra service, dial *21101# this will divert all incoming calls to your message bank. TI

It seems @Telstra billing & credit management teams are off the air. Calls to 1800816025 are failing with an announcement that Telstra has technical difficulties & technicians are working on it as a priority. I don't think this is part of @andy_penn's T22 strategy. TI #FAIL

@markmorey5 I get around 50Mbps but STILL have buffering issues EVERY day. And I’m with Telstra. Australia is a joke. Why do we always get third rate infrastructure and crap services? Labor build to gold standard. LNP sabotage everything... From Medicare to NBN NDIS CSIRO ABC. #auspol

@frdmccull @Telstra Minimum is 2 year contract. If you cancel before that you have to pay out the excess on your next bill.

**Be careful ppl** Just received a call from “0455 768 977” claiming to be from Telstra technical support who said my internet line was being used by o/seas ppl for illegal activities & they would need to shut it down 1/2

@Tod_Johnston @Telstra glad see good customer service 👍👏

@PatrickGormanMP @acccgovau They are all dodgy. I used to work at Telstra and the way they would train you to sell products was usually not in the customers best interest. Top down sales tactics usually the go to. Optus are guilty of the same tactics as they tried to rip me off as well

@FetchStep @davidbewart @MichaelWestBiz Ummh it's actually the other way around. Telstra sold down its interest in Foxtel to 35%. News Corp now own 65% of the business. What's telling is that Telstra has a huge bucket of money & they're not stumping up any for Foxtel. TI #Redink

@Tod_Johnston @Telstra Very poor form Telstra Good Luck Tod !!!

@Telstra hey telstra can you help me out with nbn ?

@adamajacoby They've never had to. Look up postmaster general. Free delivery for their papers. Then Howard gave Rupert monopoly access to Telstra for Foxtel. Maggie gave him control of BSkyB. Ronnie helped him buy Fox on the cheap. Taxpayers were Murdoch's Venture Capitalists.

@tassiedevil That’s because Telstra’s down again

@Telstra our NBN isn’t working but everything on our modem says it should be. I’ve tried to reset the modem by unplugging etc but it’s not working still. Any ideas?

@7NewsBrisbane @_MichelleJensen @AnnaHay1 but shouldnt be surprised, govt owns telstra, telstra and half govt depts outsource call centre staff to, you guessed it... india... **** Australian unemployment rate when you can save a buck and hire indians to do aussie jobs....

@Telstra is anyone working tonight? I’ve been on hold for 2 hrs 21 minutes so far and still no one has answered my call. I have no home internet and was hoping to stream a movie tonight! Help please.

@TelstraPurple well perhaps you guys should call yourself Telstra Passion Fingers cause the other sections of the business everything they touch they ****!!!!

Omg even my phone data is jank tonight... wtf Telstra and Optus...

So a story about @Telstra Nearly a year on from my father passing away, despite a death certificate and everything else needed, they still refuse to cancel his accounts, constantly call asking for him by name and hang up when reminded of the situation. Absolutely disgusting

@NotionHQ @JasonRogues Notion is also down in Brisbane, Australia, on Telstra (ISP). It works fine if I use a VPN.

So over it @Telstra @NBN_Australia 😠 Every night this week our phone & internet has gone out! I'm calling tomoz but wanted to vent to you rn as aaargh!!! 😠 It's just so arduous to go thru the whole drama of getting either of you to fix whatever the problem is!! #TelstraOutage

@Telstra internet's been down all day. ALL DAY. what is going on? and your chat is abysmal. no response after twenty minutes?