Telstra Outage Report in Beaumont, Burnside, State of South Australia

@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....

@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

@Telstra still no outcome, boy that’s great customer service

@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid

@gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄

So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?

@Telstra your consultants lie and refuse to help customers #telstralie

@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.

Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever

@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

@Telstra What an absolute disgrace your customer service is! Person I spoke to huffed and puffed his way through the call sounding like he barely had the energy to get out of his own way let alone be of service! Disgusting!

.@Telstra down in Brisbane

It’s just stressful when you use the internet for so many different things and then when it’s not working it’s super annoying, like even that cyber attack on Telstra and Optus was bad enough 😭

Geez they never give up. The 'im from telstra and the last few days theres been some unusual activity on your broadband' scam is back

Anyone else having issues with @Telstra mobile and text in #lanecove

@ipaddockapps @agrobaz Ring 101, listen to the first one and then hang up… they’ll all load up then. It’s more likely a telstra setting issue than apple issue, as telstra is the one who flicks the on/off button for Visual voicemail/Messagebank Plus settings.

@Telstra my internet sucks all the time please explain why

@Telstra why’s my wifi bad

@Telstra NBN has been cutting in and out since 945pm. Unplugged both NBN and Telstra modems and replugged again after 1 min. Twice. No improvement. Did a speed test - started with 108/1, then down to 52/0.01, now can't open any sites. Postcode 2220. No outage on Telstra or NBNco

@stcarroll15 @Telstra Yes we can’t call each other and TElstra business support is utterly useless