Telstra Outage in Stirling, Adelaide Hills, State of South Australia

I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

Hello, this is Kevin from Telstra, I hope you’re having a wery wery good day. I see you’re having internet issues. Yes Kevin, I am (proceeds to tell Kevin life story) Beep beep beep… Seems Kevin didn’t want to know my issues

On Saturday night I have caught a glimpse AFL game.The Ukrainian colors on the score line were a reminder of what virtue signaling POS the AFL is. Almost as bad as Telstra putting stay safe stay home 💩on the mobile devices !

@gomichild Problem is Auspost is like Telstra these days. Difficult to tell which ones are employees or contractor couriers! They can sack a female CEO 1 year over a watch & next year pay male execs $1000's in bonuses. I mean WTAF???

@EsotericSpod I’ve been happy with their service and coverage, pretty much identical to full Telstra but you don’t (yet) get VoLTE, instead voice drops back to 3G.

@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.

@TraceySpicer @Telstra @NBN_Australia That’s terrible

@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!

@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷

@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem

Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?

Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.

@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

@Telstra still no outcome, boy that’s great customer service

@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

@Telstra your consultants lie and refuse to help customers #telstralie

@Telstra Considering every time I called (re: internet being down & other issues) call centre staffers just kept trying to sell us iPhones (resulting in changing to a competitor for other services except partner's mobile) think we'll give that a miss. What a shame.

@tom69712000 @Optus It's been a bit long to sort out but it looks like I've identified an issue Optus wasn't aware of. I'm rural so options are limited and telstra are hopeless. We've got a new optus tower within eyesight so hoping to get it sorted today.

@Telstra @danking265 @burgess_ag Can you fix my reception ?

@WATCHMEBURNDOW1 After 18 years as a mobile customer , Telstra are demanding partner provide biometric data to pay bills??? Bye bye to them as they clearly don't need our 💲💲💲💲💲

After 18 years as loyal customer @Telstra is demanding partner provides biometric info to keep paying phone bills. Mobile can't perform this function & clearly they don't really want or need our 💲💲💲💲💲 Bye bye...

@PlayStationAU I love the series on Disney plus but couldn’t get the 4K to work on ps5 digital had to end up watching it on Telstra tv in 4K hrd10 so the tv obviously isn’t the problem is there a setting need to change to make my hisense 4K hdr10 60hz tv run Disney plus in 4K games no prob

@BaronVonClutch Big pong? Broadband is mostly NBN. Monopoly National Broadband Network. Sort of like Telstra Wholesale was for ADSL. It is Friday. Cars are on track. DON’T MAKE ME TALK WORK! 😎💥🤪

@RoadknightThe Never EVER try to deal with Telstra. Go straight to the Ombudsman. So much easier. Quicker and costs Telstra heaps!!!

@Telstra great to get a generic email from a TIO complaint "This is to acknowledge the receipt of the complaint you've raised via the Telecommunications Industry Ombudsman (TIO). Please call me on [[insert contact number]] "

@Telstra It has been 10 working days since I raised my complaint, and @Telstra have failed to resolve it or to communicate with me why. This is against their own complaints process. But they can’t do anything about it.