Telstra Outage Report in Stirling, Adelaide Hills, State of South Australia

I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕

@EmMasters @Telstra Give Vodafone a call. They’ve look after me for 15 years. Awesome service.

**** man.. this whole time I thought it was a real global pandemic but it turns out Telstra just want to control my thought process so I upgrade my data package and handset 🤯

@XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.

Hey @Foxtel @Telstra Can you please explain why there is no subtitle option on your new streaming service #Binge - pretty disgraceful if this is the case!

@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

@Bergasms @Telstra Sucks

@erinredmond11 @nancycato1 Telstra are Crap! Shoved them off Years Ago!!

Further to this, you can't speak to anyone at @Telstra Plus. When you call, you tell the AI that you want to speak to someone relating to Telstra Plus and are put through to Disconnections. Must be hoping that those poor souls can save the customer from walking.

.@Telstra Plus is a program full of shit. Ordered some items and due to incompetent staff who cannot put my full name and address I requested, package has been stuck at @startrack for nearly 2 months. Finger pointing between the two orgs continues.

For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed

7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra

Nooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo

@Telstra Hi Ryan, reception has been poor for a couple of years. Have changed from iPhone to pixel - still drops out on reg basis. Others in this street and next have same prob. 3-4km from Adel CBD. Pretty flat. No obvious obstacles I can see re reception. Help.

@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?

Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept

Wow! @Telstra fined $50m for inconsiderate treatment of indigenous people. Sounds lie another #MurdochGutterMedia attack on his opposition, with a little help from his friends. Meanwhile Murdoch treats all customers with inconsideration every day.

@HibiscusHoney17 @Sparkymannz The only reason I use Telstra (Pre-paid - would never touch one of their rip-off plans) is long hours driving in remote areas where theirs is the only (occasional) signal. Otherwise I’d be with someone else like a shot.

@JarniBlakkarly Exactly. Elderly man rang Telstra to say his internet wasn't working. He spent the next 18 months paying for a data sim he didn't know he had, & had never used. I managed to get him a refund of about $1500, but it was hard work extracting that.

@Telstra It's red. Can't be moved. I'm only 2km from Brisbane CBD but bad reception. Vodafone doesn't get any. I get about 2 bars with Telstra.

@Telstra why have I had extremely poor reception all week? I’ve paid my bills on time every time.

@RedFiddler I use Aldi - for phone and all data, hotspot to tablet, computer, TV, etc. Can buy package to suit your needs, it runs on the Telstra network. Have used it for some years and am really happy with it.

@abcnews Telstra are scum. Pro tip: Aldimobile use the Telstra network and aren't evil

@acccgovau Shane Shane Shane Telstra ! Pathetic customer service and now this !! No integrity or conscience whatsoever so how low can they get !!!!!

@moylecroft @NewtonMark @Telstra I need to follow up on a older friend. Went to T store to find out why she had a high data bill. The “answer” was a higher plan, not work out the cause. I’m unclear if it was an appropriate outcome. Customers need non sales incentivised support.

Yo, @Telstra. You got some 4G issues in Sydney. 4G is dropping to one bar of 3G and then in and out of No Service. Can we get a resolution and ETA please