Telstra Outage in Bentley, Canning, State of Western Australia

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Bentley, State of Western Australia

Telstra Outage Chart in Bentley, Canning, State of Western Australia

October 15: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(54.15%)
Phone
(30.09%)
E-mail
(6.45%)
Wi-fi
(5.01%)
Total Blackout
(3.44%)
TV
(.86%)

Telstra Outage Map Near Bentley, Canning, State of Western Australia

The most recent outage reports and issues originated from Perth, Bentley, Maylands, Claremont, Westfield, East Fremantle and Kwinana.

Perth Internet
Perth Internet
Perth Wi-fi
Perth Wi-fi
Bentley Total Blackout
Perth E-mail

Telstra in Bentley, State of Western Australia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Bentley, State of Western Australia

Latest outage, problems and issue reports in Bentley and nearby locations:
  • BayneyWA Andrew Bayne (@BayneyWA) reported from Westfield, State of Western Australia

    @mmmhotbreakfast Oh. Ok. So Telstra aggressively advertise for new customers, knowing that they can’t provide the service that they are marketing, because they’re oversubscribed.

  • alexmillier 🎼 Alex Millier (@alexmillier) reported from Westfield, State of Western Australia

    @Telstra my parents in Wells Street Stepney SA AND my brother-in-law in Marden SA have no internet this weekend. They’ve been told there’s nothing that can be done. Surely this should be a priority for you. It’s actually an emergency. My parents are elderly. Please fix it asap

  • lathiat Trent Lloyd 🦆 (@lathiat) reported from Westfield, State of Western Australia

    My @Telstra mobile service has suddenly started giving me IPv6 connectivity sometime quite recently. Fantastic and finally! Works with both Patreon and Google. If only it worked on my relatively modern Telstra Velocity Fibre service at home.

  • TheDaleJT Dale (@TheDaleJT) reported from Westfield, State of Western Australia

    @Telstra Would it be at all possible to speak to someone who can actually help with my bundle billing. I don’t want to have to talk to three different Dept to resolve this issue. It’s a bundle account for a reason. Your customer service is deplorable

  • TheDaleJT Dale (@TheDaleJT) reported from Westfield, State of Western Australia

    @Telstra INT 1-2182984659100 Just had online chat with Rochelle who assured me she would transfer me to velocity to resolve my complaint as she cant arrange call back. Even though I said they would be closed she called me & transferred me to a closed call centre. Telstra is insufferable

  • TheDaleJT Dale (@TheDaleJT) reported from Westfield, State of Western Australia

    @Telstra Well good thing I didn’t hold my breathe. Was told I’d get a call back from complaints officer. Been a week received received an email for feedback on the “outcome of my recently resolved complaint”. Yet another “promise” this joke of a company can’t keep. Asshats.

  • TrishKurralinga Patricia Rutherford (@TrishKurralinga) reported from Westfield, State of Western Australia

    @MurraySmythe They will investigate if >4 nuisance calls from the same number. Problem the fraudsters use lots of different numbers, even no number coming up as 'call overseas" or 'private' blocking identity. #Telstra & #Govt should have laws about unsolicited calls. Proving is problem for us

  • TrishKurralinga Patricia Rutherford (@TrishKurralinga) reported from Westfield, State of Western Australia

    @mormorlady @rubin_angela I had one claim to be from Telstra. I asked for a reference number, which I wrote down (has lots of r for rats in it) then I asked for her supervisors telephone number, & she hung up. Deducted she was a fraud. Normally I just don't bother with time wasters.Tell them FO & hang up.

  • Birdman196007 🎃 Mushing Watermelon🍉 (@Birdman196007) reported from Westfield, State of Western Australia

    So please call 61177160 rather than our normal 94125700, until Telstra corrects the problem at an unknown time in the future. Please share as we are worried that emergency patients particularly may suffer if owners and vets cannot contact us after hours.

  • petedavo_au Peter Davidson 🇦🇺 (@petedavo_au) reported from Westfield, State of Western Australia

    @NewtonMark I'd wager that the Telstra Gen 2 smart modem is probably the direct cause of network congestion. Nice touch though to hide NBN disconnections with a fallover to 4G

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @cheryl_kernot @Senator_Patrick Cherry is correct. I was made redundant by @Telstra. Most if not all of the operation is now based either in India or the Philippines. This outsourcing would never have happened under Govt ownership. TI #sayNo

  • yGrael Gav (@yGrael) reported from Westfield, State of Western Australia

    @deemadigan @TaodeHaas @Telstra @Telstra are the single worse company this country has produced. As far as I'm in they woud need to pay me,4 the rest of my days, to have an account with them again. For pain & suffering and time spent on fruitless calls to fix fk ups. 🖕#FuckYouTelstra🖕

  • lettermania luke halden (@lettermania) reported from Westfield, State of Western Australia

    @Telstra when it has been over a week that elderly customers can't get online or have a home phone #nbn but support tells them to do the same thing and expect different results #insanity

  • JasonKeegan1973 Jason Keegan (@JasonKeegan1973) reported from Westfield, State of Western Australia

    Gotta love Telstra using a song off the mighty Megadeth's 1st album for one of their ads! About time there was some decent music on tv compared to the utter shit that is usually brought out these days. #metalkicksass

  • RavenGypsyMask Matty H, Aussie By Birth, Kansas City by Brainwash (@RavenGypsyMask) reported from Westfield, State of Western Australia

    Telstra TV, or get your ass to a venue near you, if I can you can. Like me show your support for all netball organisations and the sport in general, let's get the support for this game that it deserves, let's get the funding for this game that it deserves. IN FACT LET'S GET

  • glen_foreman Glen Foreman (@glen_foreman) reported from Westfield, State of Western Australia

    @TheSportsFreak @SevenPerth @AFL @Foxtel Have a soul, so VIC thing no issue 😉 Kids + my own sport in an hour, rules out pub. Unfortunately not a @Telstra customer for the same reason I had to ditch @Foxtel (💲💲). And love @abcgrandstand coverage, but nothing beats pictures. Your point is valid tho: 1st world problem

  • ianpolson Ian Olson (@ianpolson) reported from Westfield, State of Western Australia

    @Telstra 4/ when you have dismantled and dismembered any semblance of cohesive customer support in the name of cost. Revenue shrinkage will surely follow thus rendering your cost reduction ambitions a fools errand. I’m a shareholder and as a customer but likely neither for much longer...

  • ianpolson Ian Olson (@ianpolson) reported from Westfield, State of Western Australia

    @Telstra 3/ Tim, these actions by @Telstra management in trying to reduce costs have rendered your business incapable of efficiently dealing with even basic customer service or technical queries. Your attempts to innovate using “automation” are of little consequence.

  • ianpolson Ian Olson (@ianpolson) reported from Westfield, State of Western Australia

    @Telstra 2/ Tim, your business has systematically gone about dismantling any intelligent and capable customer support/service capability over the past 10+ years so my beef isn’t with the poor souls in your call centers who scroll through scripts to try and resolve issues...

  • ianpolson Ian Olson (@ianpolson) reported from Westfield, State of Western Australia

    @Telstra Hi Tim. 1/ The team advised (after 4 days of bouncing between different departments) that the problem would be solved in another 24-48 hours but they didn’t want to “set unreasonably high expectations” and would “be in touch”...

  • FrChrisBedding Father Chris (@FrChrisBedding) reported from Westfield, State of Western Australia

    The gentleman suggested Complaints. So I asked to be put through. But Complaints is not open on the weekend. I asked if there was anyone in the whole organisation who could help me. He said no. I thanked him for clarifying why we are leaving @Telstra

  • FrChrisBedding Father Chris (@FrChrisBedding) reported from Westfield, State of Western Australia

    So now @Telstra has cut off the landline, without being asked. So so can’t port the number to iiNet. So I call Telstra. But it’s a business number, and the business team don’t work on weekends. So I ask to speak to someone ANYONE who can help.

  • castiblancolya1 castiblanco_l@yahoo.es (@castiblancolya1) reported from Westfield, State of Western Australia

    It’s ridiculous that a company like #Telstra does what it likes with the users and there is no entity that regulate them, Telstra charges its fees in #Australia but operates from overseas with people who don’t care about the service and doesn’t even know what they are talking ab.

  • TrishKurralinga Patricia Rutherford (@TrishKurralinga) reported from Westfield, State of Western Australia

    @JohnnyLydon @davrosz @Biggy1883 Geez that was the issue that frustrsted the hell out of Conroy. Telstra's lousy unmaintained pits & copper! 6. Years. Ago!!!

  • 1800weevil Ben White (@1800weevil) reported from Westfield, State of Western Australia

    @buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @simonahac I seem to remember some people saying the same things about GSM when I was @Telstra. Keep the old AMPS (analog) network, people would say. Now Telstra is rolling out 5g. TI #BackToTheFuture

  • TrishKurralinga Patricia Rutherford (@TrishKurralinga) reported from Westfield, State of Western Australia

    @ChrisOgilvieSnr Oh buggar me dead! Like we didn't know the old Telstra copper was making the #NBN slow!! #FTTN! @MeckeringBoy

  • heath_mds Heath (@heath_mds) reported from Westfield, State of Western Australia

    @Optus congratulations, I thought @Telstra was bad at customer service, but your sales team takes the cake. One week on and I still can’t get 2 phones and 2 ported numbers without every step being screwed up

  • Amys_Kapers Amy 👩‍💻🏖️ (@Amys_Kapers) reported from Westfield, State of Western Australia

    @Telstra No they couldn't tell me why it was cancelled and I have no interest in placing another order This is just the latest in a line of failures to provide service or support. I've been a Telstra customer since I was 12 and I'm sick of dealing with this incompetence

  • Amys_Kapers Amy 👩‍💻🏖️ (@Amys_Kapers) reported from Westfield, State of Western Australia

    @ahuijsen @Telstra I swear if I have one more person say "I understand your frustration". No. That is a horrible technique, it just makes it worse

  • cory_gale Cory Gale 🦘🇦🇺 (@cory_gale) reported from Westfield, State of Western Australia

    @TexanMeg @Telstra They’re horrendous. 4 major issues in 9 years for me. Time to divorce them. For good!

  • capfantastic Carolyn Ellis (@capfantastic) reported from Westfield, State of Western Australia

    Telstra Telstra Rhymes with Hellstra Don’t move house Or **** about With your account Or you might find That in due course Your number costs A lot more Than you thought

  • thallam08 Tom Hallam (@thallam08) reported from Westfield, State of Western Australia

    @amaracampbell @Telstra @acccgovau @Telstra have a process that foists all the costs onto the customer. I’ve spent hours on the phone waiting whilst they frig around doing nothing of any substance. They keep you on the phone for no reason.

  • drewtrucker550 Andrew (@drewtrucker550) reported from Westfield, State of Western Australia

    @Telstra why not text a customer to say you about to call them. Not leave a text after you called as you did today. I ignored it 02 8291 0000 as it was out of business hours AEST. As I get constantly get scam calls

  • TrishKurralinga Patricia Rutherford (@TrishKurralinga) reported from Westfield, State of Western Australia

    @MeckeringBoy One of #Abbott #Turnbull's monumental stuff-ups. They should be personally held liable for #NBN disaster. Any #Telstra technician could have told them (& probably did) a lot of the copper was stuffed & no-one to fix it. #Lnp wreckers. #FibreToNodeFraud @TaodeHaas @billshortenmp

  • ashleighmay__ Ashleigh May (@ashleighmay__) reported from Westfield, State of Western Australia

    @Telstra your customer service chat is beyond ridiculous. 3 hours and transferred 15 times and not one person can help me with interim data compensation for a new faulty modem.

  • thebendingone the bendingone 🐉 (@thebendingone) reported from Westfield, State of Western Australia

    @andy_penn I’m an Australian living in Singapore home to visit family and let me tell you the @Telstra wifi is so shockingly bad you should be embarrassed. There are few places in the world it is this inept

  • angelique_world angelique.world (@angelique_world) reported from Westfield, State of Western Australia

    @iiNet Thanks Waheeb but we got wires crossed. My issue is with Telstra cable outage in my area. Consider me ‘problem solved’ 😅

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @aus_business @SupratimA The wholesale charges for @NBN_Australia are amongst some of the most expensive in the OECD. It wouldn't be so bad if the network was 100% FTTP. @Telstra made 65% profit margin on retail PSTN & ADSL. On NBN the margin is less than 25%. TI #nbn

  • thallam08 Tom Hallam (@thallam08) reported from Westfield, State of Western Australia

    @Telstra Been around that loop multiple times: nothing happens. The fact that a technician was able to contact me within 2 days to fix a fault, but was unable to do so because of Telstra’s policy (no technical reason) proves that the problem here is purely your administrative processes.

  • aaron_platten Aaron Platten (@aaron_platten) reported from Westfield, State of Western Australia

    That’s on top of the phone calls and waiting around for techs never to arrive when I was a Telstra customer

  • aaron_platten Aaron Platten (@aaron_platten) reported from Westfield, State of Western Australia

    NBN told Telstra it was their problem to fix. Now having same problem with Optus.

  • ISTAN_ALEGEND Hárry Smith (@ISTAN_ALEGEND) reported from Westfield, State of Western Australia

    @Optus You need to fix what ever is happening!!!! No internet or shit speeds for 2 days now fix it before everyone moves to Telstra

  • TexReeks Tex Reeks (@TexReeks) reported from Westfield, State of Western Australia

    Stores in central Mandurah are experiencing EFTPOS outages. Shoppers are able to sign for their shopping, pay with cash or go without. It’s believed the issue is Telstra related. #wanews

  • ziadadis Zia Dadis (@ziadadis) reported from Westfield, State of Western Australia

    @Telstra Hi Telstra team, the online light is now on magenta for the Telstra modem and I've tried everything to fix it from reboot and reset, but nothing. Please help.

  • rorkat Kathy Farrelly (@rorkat) reported from Westfield, State of Western Australia

    @Telstra Duri the outage I rang Telstra twice. Received conflicting advice from operators. I filed a complaint and received an unsatisfactory offensive and intimidating reply that appeared to be cobbled together. Unprofessional I also tweeted here. Lost time and business.Very poor show.

  • rorkat Kathy Farrelly (@rorkat) reported from Westfield, State of Western Australia

    @Telstra From the very beginning 23/1 the outage reports followed a pattern. Fixed within 12 hours, then changed to within 2 days. 5am this morning it was 12 hours. 6am it had gone to within 2 days again. I checked every hr today said 2 DAYS. At 12pm Voila! Net restored!

  • rorkat Kathy Farrelly (@rorkat) reported from Westfield, State of Western Australia

    @Telstra It appears to be houses on my side of the street in my suburb. I discovered this by entering the addresses in the outage section. Telstra advised there was problem in my area.

  • rorkat Kathy Farrelly (@rorkat) reported from Westfield, State of Western Australia

    Have had no internet connection since Wednesday afternoon.Telstra said would be fixed by Friday25th 4pm! Still not fixed! Have small business to run. Outrageous! Been loyal Telstra customer for 23 years Very poor!Time to move to Optus! @telstra @networkoutage

  • npl_wa NPL WA Talk (@npl_wa) reported from Westfield, State of Western Australia

    Interestingly enough @PerthGloryFC fans with @Telstra aren’t able to purchase the Telstra customer $20.00 tickets while other clubs can 🤔.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Auntie_Fran Fran the Radical Centrist🏳️‍🌈🇦🇺🌏🦄♌️ (@Auntie_Fran) reported

    @NickRossTech @Asher_Wolf There is plenty of room to blame Telstra, especially back at the bid stage, but I wouldn't overlook what was the problem in the Abbott government era. My belief is the objective of the change was rescuing Foxtel's soon to be stranded asset by re-using it for HFC.

  • Rothie__ Zac (@Rothie__) reported

    @TorsosRL Telstra is the issue

  • MarieCalais2 Marie Calais (@MarieCalais2) reported

    @LesStonehouse I get 24 on a regular basis but 6 doors away it is down to 15. Depends a lot on how close to node. BTW lady who gets 15 was promised 100. Telstra said in bad area but would get at least 15 so am very lucky. Some others near me dial up speeds.

  • DJKelso David Kelso (@DJKelso) reported

    Pretty average @Telstra that in 2019 the cable in suburban Brisbane can be down for over 24hrs.

  • LapTop006 Julien Goodwin (@LapTop006) reported

    @NewtonMark @Telstra I think the thread where someone from @Telstra asked for help with NBN was some of the best schadenfreude I've ever seen.

  • peter_dredge Peter Dredge (@peter_dredge) reported

    Okay @telstra not good enough. No cable internet for over a month. 2 escalations. A visit form the tech. Told prob at the exchange. Told I’ll be called. Not. So I call. Told I’ll be called again. Not. I’ve been a customer for decades. Service. It’s about service.

  • davispg Paul (@davispg) reported

    Actually, extending this analogy, that's One kid earning $5m. Ok Telstra chairman, cage match, you and all other Australian executives. One person wins 10m, everybody else nothing. That'll cut down the pay outs. #ausecon

  • deanchrissmith Dean Smith (@deanchrissmith) reported

    So John Mullen @Telstra thinks "Australia would have ended up with 100Mbps services" if it weren't for #NBN_Australia What a load of shit. Telstra should have rolled fibre 15 years ago instead of charging a premium for garbage ADSL. Money grubbing Pricks

  • iamhurtin Dammian "Larrrry" hannigann (@iamhurtin) reported

    @Telstra Unless it was a white person for me to yell at, I don't know why they're bothering I'll get my 25 dollar unlocking fee back and continue my mission to get everyone on your network to switch.

  • MissBaileyWoof Bailey’s Mother OAM (@MissBaileyWoof) reported

    Cry me a river @Telstra Chairman. My partner misses family events and works long hours in a homelessness service that certainly doesn’t pay $4 million a year. In fact, she’s not going to be home until 9 o’clock tonight. #thedrum