Telstra

Telstra Outage Report in Kwinana, State of Western Australia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kwinana, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kwinana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kwinana, State of Western Australia 03/04/2024 00:40

March 04: Problems at Telstra

Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kwinana, State of Western Australia

The most recent Telstra outage reports came from the following cities: Perth.

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Wi-fi
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kwinana, State of Western Australia

Latest outage, problems and issue reports in Kwinana and nearby locations:

  • mrstrayz strayz (@mrstrayz) reported from Westfield, State of Western Australia

    @ShogunOce Yeah, probs tpg or iinet. Telstra is too big (as in they have so many customers and take too long to help)

  • kelvinrsmith Kelvin Smith (@kelvinrsmith) reported from Westfield, State of Western Australia

    @Telstra I cannot get help on receiving additional wifi boosters, which I have paid for already....your support staff keep running me through trying to reboot modems & change settings, without listening to what I am saying....& then it gets handed to someone else who starts again

  • freocookster Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia

    Come on @Telstra, you're a phone company so let me speak to someone about my tech issues, ON THE PHONE! Your app and its bots are hopeless. If you care that little about your customers, maybe it's time you were given a clip.

  • freocookster Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia

    @Telstra It's everywhere from Nedlands to Cannington. No reported outages in any of the locations. Last time it happened I was on the phone to a bloke who was clearly working from home in India - poor guy tried everything.

  • freocookster Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia

    @Kop_this @freodockers @rupertmurdoch Hmmm, this I did not know. I haven't gone down this path since I lived in Melbourne and Foxtel was the only way to see Freo games. Kayo is $5 a month for Telstra customers.

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @Glenina57 @Telstra @StGeorgeBank Ray is correct. I did try to warn Telstra Management before they sent my job to the Philippines. I hear that Telstra wants to bring all its customer service back to Australia. Round & round it goes. Thousands of jobs lost Inc mine - supposedly with no impact on service. TI

  • freocookster Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia

    If you thought Telstra couldn't be any more dismissive of its customers, check out this response: "Our phone options are limited at this time. Can you tell me what happened when you chatted with them?" No the auto-support was useless, I need a phone number!

  • sezlloydy Sarah (@sezlloydy) reported from Westfield, State of Western Australia

    Ahhh prank calls from supposedly @Telstra in relation to a service I don't have with them on a Tuesday morning are fun!

  • numloxx Carsten Bauer (@numloxx) reported from Westfield, State of Western Australia

    @Telstra That didn't answer my question. Australia has an unsecured phone system that the government or even telcos refuse to acknowledge or fix.

  • johnshenton1982 johnshenton1982 (@johnshenton1982) reported from Westfield, State of Western Australia

    @Telstra had a SIM card with you for 6 years and paid it monthly without fail building up lots of data. Missed my payment top by a day and have lost it all. I find this very unfair! #telstra

  • Vicki_White_ Vicki White (@Vicki_White_) reported from Westfield, State of Western Australia

    You forget how bad @Telstra mobile phone network coverage is until the power goes out and you’ve got no wifi. What are we paying for again?

  • AunatEridu David Herne (@AunatEridu) reported from Westfield, State of Western Australia

    @Telstra as a long-time customer, I am effectively cutting-off from assistance looking at my plans. Your chat bot is running around in circles and my local store will not take my calls.

  • sarle Magne (@sarle) reported from Westfield, State of Western Australia

    @ServicesGovAU i have recorded a voice recognition phrase every.single.time. that I call. For some reason, my previous recordings are not there. I have mentioned this to customer service numerous times and they have no idea why it does that. Maybe get in touch with @Telstra

  • GabrielMorenoAU Gabriel Moreno (@GabrielMorenoAU) reported from Westfield, State of Western Australia

    @telstra wtf is going on with #nbn in #mountpleasanrwa #6153? paying premium and having shite sporadic service?

  • madcap1971 madcap1971 (@madcap1971) reported from Westfield, State of Western Australia

    @kezarthur @Telstra I go into the store. Bugger the online service.

  • freocookster Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia

    Finally got a number for @Telstra tech support and all it does is confirm your issue, sends you an SMS with a link to the app and promptly hangs up. A phone company with no phone support #gofigure

  • Shelly9zero Shelly (@Shelly9zero) reported from Westfield, State of Western Australia

    Yo @Telstra how come I've spent the last 3 hours in Perth city on H+ and when I finally load the internet "there are no known outages in your area"? I can't load the My Telstra to report it so you'll have to deal with my complaint here if I can gather enough internet to post...

  • SebRechichi S e b R (@SebRechichi) reported from Westfield, State of Western Australia

    @Telstra why has mobile service in and around Dianella dropped? I’m lucky to have 1 bar on 4G but then reverts to 2 bars on 3G!

  • ansellnicola Nicola Ansell (@ansellnicola) reported from Westfield, State of Western Australia

    @kels_316 @Telstra Try dealing with Qantas. They are next level bad.

  • SharonWarburton Sharon Warburton (@SharonWarburton) reported from Westfield, State of Western Australia

    Telstra call centre outperforming. Not. 1am callback not appreciated. Five calls later we are still doing security checks, no discussion yet on the problem nor the fix 😬 @Telstra please try harder

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_sparkles Sarah Casey (@sarah_sparkles) reported

    Dear @Telstra It’s been 72 hours without a working SIM. I cannot make or receive calls or messages. My son is sick and I cannot receive messages from the home doctor as to when or if they can make it. I cannot call the GP office to get an appointment. PLEASE FIX MY SIM CARD!

  • mhackling Matthew Hackling (@mhackling) reported

    @Telstra great experience cancelling an unused NBN service today. Sorted out quick smart by an engaged CSO after navigating the DTMF driven IVR send me an SMS rigmarole still that required an ID check once connected to a CSO

  • benny__n Ben Newton (@benny__n) reported

    @Telstra @telstracareers That's be amazing. I'm having an infuriating chat with one of your colleagues on chat. We've already had a Telstra tech come out, who said it's NBN's problem. NBN tells us they can only come out if Telstra lodges the request with them. Circular logic that is going nowhere

  • Rob2563 Robstar (@Rob2563) reported

    @Collyneben @Telstra Yes it is. Just like buying a car that doesn't work and parking it in the garage lol 🙃

  • ClaytonClent Clayton Clent (@ClaytonClent) reported

    Hi @telstra Have received text messages notifying me of emails re 2 step verification. Have not received any of these emails. Have been unable to login to mytelstra for months.

  • FourRedShoes Hilary Davidson (@FourRedShoes) reported

    Australia's national phone carrier @telstra has appalling international roaming options. NO service on PAYG - phone is effectively dead. On Upfront plans, must pay $10 PER DAY for access. Only some legacy plans allow PAYG international service - for twice as much as I pay now.

  • alansattler74 Alan 🇦🇺 (@alansattler74) reported

    @Telstra @tofar1 We been telling you lot that your service **** in the regional areas for years So I cancelled a heap of services and went too Starlink

  • BerenTW Joel Scanlan (@BerenTW) reported

    @Japh I was the same for ages. Then I went overseas for 5 weeks recently, and found once arriving that Telstra had nuked their own global roaming service - I needed a new SIM to fix. So I couldn't receive calls for 5 weeks. Since getting back I have had no scam calls.. totally worth it

  • RealMattStedman Matt Stedman (@RealMattStedman) reported

    Hey @Telstra thanks for fixing the Velocity. Oh hang on... 6 hours later and it’s dead again… frustrating!!!

  • SixDieter Dieter (@SixDieter) reported

    @GladysB You are a good reason to never join Optus. I’ll stay with Telstra.