Telstra Outage in Kwinana, State of Western Australia

It seems @Telstra billing & credit management teams are off the air. Calls to 1800816025 are failing with an announcement that Telstra has technical difficulties & technicians are working on it as a priority. I don't think this is part of @andy_penn's T22 strategy. TI #FAIL

@markmorey5 I get around 50Mbps but STILL have buffering issues EVERY day. And I’m with Telstra. Australia is a joke. Why do we always get third rate infrastructure and crap services? Labor build to gold standard. LNP sabotage everything... From Medicare to NBN NDIS CSIRO ABC. #auspol

@frdmccull @Telstra Minimum is 2 year contract. If you cancel before that you have to pay out the excess on your next bill.

**Be careful ppl** Just received a call from “0455 768 977” claiming to be from Telstra technical support who said my internet line was being used by o/seas ppl for illegal activities & they would need to shut it down 1/2

@Tod_Johnston @Telstra glad see good customer service 👍👏

@PatrickGormanMP @acccgovau They are all dodgy. I used to work at Telstra and the way they would train you to sell products was usually not in the customers best interest. Top down sales tactics usually the go to. Optus are guilty of the same tactics as they tried to rip me off as well

@FetchStep @davidbewart @MichaelWestBiz Ummh it's actually the other way around. Telstra sold down its interest in Foxtel to 35%. News Corp now own 65% of the business. What's telling is that Telstra has a huge bucket of money & they're not stumping up any for Foxtel. TI #Redink

@Tod_Johnston @Telstra Very poor form Telstra Good Luck Tod !!!

@Telstra hey telstra can you help me out with nbn ?

@adamajacoby They've never had to. Look up postmaster general. Free delivery for their papers. Then Howard gave Rupert monopoly access to Telstra for Foxtel. Maggie gave him control of BSkyB. Ronnie helped him buy Fox on the cheap. Taxpayers were Murdoch's Venture Capitalists.

@robilange @burgess_ag @jemo44 Boost is another option, and believe that Telstra have given them access to all towers/whole network. Most other wholesale users don’t have access to all of the towers unfortunately.

@Telstra has got the worst customer service in Australia. Bought a pre-paid sim for a second mobile I have to carry. Since Friday the activation has not completed. This is after trying for 4h to register the sim. Then the call centre pushes you to a chat. 6h between msgs! Still 0

@Telstra You have just lost another customer

@developerjack Oh man, I never thought I would be impressed by Telstra!

@TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.

@Telstra Need help in getting my receipt for online recharge

@Telstra need help getting a copy of my recharge receipt. Chat support is so automated and cant help me

Carlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF

@Telstra The service is extremely poor , 4 th issue in 6 months. My account was paid at telstra Cannington, this account shows outstanding Liam the store manager is investinging the issue. One Star rating for customer service

Take the signage down at Optus stadium or else we won’t have the GF. Telstra are a partner of the AFL.

@Telstra Mate honestly I've already decided to switch to TPG I just want to know what the f happened when I tried to contact support.

@Optus @dougfknsteele If you are an existing loyal customer who ordered an upgrade a couple of days before Optus got around to sending around the $200 device discount, you are treated as an idiot worthy only of contempt and utterly ignored in all complaint proceedings. I'll be moving to @Telstra

@Telstra Thanks, but if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.

@Telstra @JonoHerrman if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.

@Telstra What's happened to the BigPond Cable network in Manly NSW? Down most of the day and not expected to be fixed until Wednesday night.

We had issues with our nbn & the tech was meant to come yesterday & nobody showed. Today telstra says they're gonna slow our internet as using mobile data. Call up & ask what's going on. Apparently nbn changed the port we use & nobody told us. Working fine now

telstra get your ******* **** together please

@Telstra Hi Laura, 2106. It is every night without fail, peak times. Can’t run Netflix, have to rely on 4G rather than my wifi to even use messenger. It’s a joke, and I know you’re a customer service rep, not the scum responsible, but it’s not fair for paying customers.

@Telstra how much do I have to pay you greedy pusbags for an internet connection that isn’t throttled between 7pm and 9pm? It’s every night, without fail, service slows down to the point of being barely useable.

Yo telstra you really be after a slapping huh @Telstra 24 failed transactions on my US shares coz my net be dropping you making me lose coin and that's not cool bruv you gonna owe me a 💯 g in a minute bruva you be better giving me free **** for your mistakes