Telstra Outage in Albion Park, Shellharbour, State of New South Wales

@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

@Telstra is the NBN network down in Gerroa NSW? I get no signal

@PhilGould15 Yes..I think it's a Telstra issue

@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

@macsween_prue @Telstra Of course sensible people will hang up on you

@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

@Telstra Too late, formal complaint lodged with the Telecommunications Ombudsman. 8 months is just too long to wait for you to do your job.

**** YEAH “YOUR TELSTRA NBN SERVICE WILL BE DISRUPTED FOR MAINTENANCE BETWEEN 9AM AND 6PM ON WEDNESDAY” WHAT’S THE REASON EVERY OTHER DAY / HOUR?

@Telstra It has been three months since I put my phone in for a simple repair and I have no doubt you'll try and charge me full price for such pathetic service. Telstra are con-artists who should be blacklisted.

@danssheehan @Telstra I am facing the same issue and get struggled with it.

@ipaddockapps The other thing, we had an issue with telstra the other week where we were ‘ghosts shapped’, took them a while to find, but happened on all devices on the same acc. When you do the speed test you will see speed shoot up, then fall back to 1-2

Telstra faults @Telstra closed so my business should close too? Why is their internet down and no one available to help?

How is it that Telstra internet goes off and their service is closed when my business is open @Telstra ?

As if Telstra wasn’t bad enough, there’s no way to call them to speak to somebody, even if I’m prepared to wait. I expect a service provider to be able to take a phone call. Wedging me into an even worse system is just indicative of how poor the service is.

@Telstra my parents have been having issues with their internet (download seems ok, but 0.03 kbps upload). They don't reckon that tweeting you guys can help, please help prove them otherwise :)

@jessikatully @AndyCaldin Is @Telstra adding that to the network name?