Telstra Outage Report in Albion Park, Shellharbour, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Albion Park, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Albion Park, State of New South Wales
Latest outage, problems and issue reports in Albion Park and nearby locations:
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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沈马修
(@shenmaxiu) reported
from
Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Clarke
(@ianclarkeAU) reported
@bratat22 Apparently we are all having very bad Telstra internet service
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69SUGOI69
(@6Sugoi69) reported
@Creamy_VR @DarkViperAU @Telstra Yh man in a lot of companies they have **** support staff who don't get payed enough
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Tania Steenholdt
(@TaniaSteenholdt) reported
@Telstra It is a conversation we have every year for something that just needs to be fixed properly and never is. I can’t believe the onus is on the customer to spend so much time just sorting it out!
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Evan King-Macskasy - Proud Cave Dweller
(@EMacskasy) reported
@jenpryor1 Try Aussie Broadband. We moved there after an incredibly traumatic experience with Telstra (dealing with their overseas call centres is akin to being waterboarded). Have had no issues with Aussie Broadband and their Australia call centre.
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Annabelle Brayley 💉💉💉🇺🇦
(@AnnabellBrayley) reported
@Telstra How do I speak to a person instead of your stupid bloody computer generated answering machine which can’t deal with ‘My Nighthawk has died’!!?
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Plum trade commissioner role
(@shaneoneill) reported
@GordyPls If it is given to Telstra then the Australian tax payers will have paid for the national copper network no fewer than five times.
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Rosalind Galpin
(@rgalpin) reported
@Telstra Hi. Hope you can help. Elderly aunt is visiting UK from Australia. Phone has been stolen and is unlocked. Can anything be done to deactivate phone remotely? Unfortunately she is using a temporary UK PAYG SIM.
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mAtari 1040STfm
(@afoozle) reported
Hey @Telstra what's your plan to deal with phone call spam on your network? It’s getting to the point I’ll have to just block all inbound calls they’re so frequent
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TM Muffy
(@MuffyAU) reported
.@Telstra FIX MY WIFI
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Gareth Hughes
(@garethrhughes) reported
Day 2 of no working phone. I wish the Optus/Telstra apps would just show me the actual error message. Generic error messages are great if you can actually get meaningful support.