Telstra Outage in Albion Park, Shellharbour, State of New South Wales

@Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

@Telstra is the NBN network down in Gerroa NSW? I get no signal

@PhilGould15 Yes..I think it's a Telstra issue

@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

@macsween_prue @Telstra Of course sensible people will hang up on you

@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra Spend some money on your infrastructure in Port Hedland. We can all make phone calls, but no one can use their data because the network is so clogged up with traffic! Disgraceful. Dial up speeds.

@peely76 @Telstra The whole telco industry funds Telstra’s payphones under a govt levy and their continued provision is mandated by the govt’s Universal Service Obligation. So no, Telstra could not have ripped them up nor did they “choose” society and the customer

What Telstra's free to use payphones shows is that public phones are an essential service. They always have been, from the moment they were introduced, to now, and into the future. We must never again pay for this essential service.

@gleep23 @Telstra I think not quite, but yeah, it's like public transport, the cost of ticketing mainly covers the cost of having a ticketing system. This is why these should be state assets, not listed companies with profit motives. Essential/monopoly service + profit motive = inefficient.

@Telstra How about instead of the constant chopping and changing of plans you simplify and make sure you are competitive with what MVNOs like Aldi offer on your own network!

@Telstra Despite her protests I refuse to let my 9 year old have a mobile phone. This will make me feel a little easier for all the young kids who aren't allowed phones, should they ever need help. It's the modern day 'Safety House' 🏡

@Telstra Never ever Telstra. Worst accounts Dept. They just bill you even when Telstra is in the fault. When you bring that to their notice they send your account to the debt collectors. I have switched to another provider and I am so happy for it.

@Aerohaveno I was wondering what the intention was with @Telstra's announcement yesterday, I think you've hit the nail on the head @Aerohaveno. Making the payphones relevant again, making them a public service so they can install more with billboards attached. $$$$

@Telstra There has been no contact from Telstra. Complaint made with Ombudsman.

@crayolawtf @Telstra I have a problem can you help me