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Telstra Outage Report in Albion Park, Shellharbour, New South Wales

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Albion Park, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telstra

Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Albion Park, New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • IamKaanKaban
    Kaan Kaban (@IamKaanKaban) reported from Wollongong, New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • Shane_Szakacs
    Shane Szakacs (@Shane_Szakacs) reported from Wollongong, New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • MickinGong
    MickintheGong (@MickinGong) reported from Wollongong, New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • dan69rr
    Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • shenmaxiu
    沈马修 (@shenmaxiu) reported from Wollongong, New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • Cat41968
    Cath L (@Cat41968) reported from Wollongong, New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • michael50lodge
    💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • dan69rr
    Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • MischNarracott
    Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • MickinGong
    MickintheGong (@MickinGong) reported from Wollongong, New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • mariewalsh18
    Marie (@mariewalsh18) reported from Wollongong, New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GraveWhisperer
    JT Photography and Digital Art (@GraveWhisperer) reported

    Pissed off @Telstra. I have 2 devices that literally 98% of the time JUST TODAY won't connect to net, make phone calls or text. Says I'm off-line, connection time ran our, or I'm not registered to telstra network, even though it worked fine in the morning

  • _markagregory
    Mark A Gregory (@_markagregory) reported

    @Telstra please Shannon, as a Telco person, I have done this, and my test equipment confirms there is an ongoing problem. Get a manager to call me. I want an official reason. #auspol @telstra

  • katherinemunn2
    Katherine Munn (@katherinemunn2) reported from Charles Sturt University, New South Wales

    @AdeleOffley @Telstra I’m in Wagga and I often have trouble getting internet service (4G) - which is ridiculous for an inland city - it only gets worse when I’m travelling to small towns for work, makes it hard even to answer phone calls when I’m on the road

  • Coffeedaveoz
    David Stewart Freeborn©💉x3 😷 Barnaby Opponent (@Coffeedaveoz) reported

    @jocotoll @OccupyMyGov no good my town but last time I tried was 10 years ago. Hate to say it but Telstra network is the go.

  • NM_Economist
    NM Economist 💉💉💉🛡 (@NM_Economist) reported

    @4Boat Love a good dad joke (or technically a bad one). On a positive note, son (10.y.o) sent home from school, tested covid + this morning. Thank goodness for Fox, Stan, Kayo Telstra etc.

  • Coppo03411135
    Coppo (@Coppo03411135) reported

    @davobridges1 @anoman64 @birdonatwig Same as the NBN the Libs stuffed up. Now Telstra provide the poorly trained repairers (not techs) to NBN under nbn contract. Basically only a complaint to the Ombudsman gets you working after 4 visits

  • Duey0x0
    O__O (@Duey0x0) reported

    @runlevel__5 @Telstra Simple answer: @Telstra make lots of $$$$ from selling customer database to telemarketers

  • Coffeedaveoz
    David Stewart Freeborn©💉x3 😷 Barnaby Opponent (@Coffeedaveoz) reported

    @jocotoll @OccupyMyGov In my town the unemployed and pensioners sit outside the library and piggy back on their wifi, I suspect the same if we had Macdonalds or similar. There is room for Telstra to be provided funds to make a free to consumer wifi service, so far only if you are signed up with them

  • Dolph2_83
    Aidan Dolphin (@Dolph2_83) reported

    @AdeleOffley @Telstra Definatly worse. Need to go back to home phones. Why can't they tap into the same frequency as gps systems on machinery get signal everywhere then

  • MonotoneSam
    Mr.Sadman (@MonotoneSam) reported

    @Telstra @maddy_wain Hey Phil, my wifi has recently been giving me trouble. The router is emoting a strange spiced odour (smells similar to Sugon). Any suggestions?