Telstra Outage Report in Albion Park, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Albion Park, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Albion Park, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Cleveland and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Wi-fi | |
| Wollongong |
Internet | |
| Wollongong |
Internet | |
| Kiama |
Phone | |
| Wollongong |
Total Blackout | |
| Wollongong |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Albion Park, State of New South Wales
Latest outage, problems and issue reports in Albion Park and nearby locations:
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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沈马修
(@shenmaxiu) reported
from
Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Onno Benschop
(@owh) reported
@Telstra @karrinyupcentre Except that there's absolutely no incentive for a centre operator to invest in boosting your network.
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Onno Benschop
(@owh) reported
@Telstra when will you finally fix your network at the @karrinyupcentre? Your coverage is atrocious throughout the centre, to the point where people need to leave the building to use your network.
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Nick Splitter
(@nicksplitter) reported
.@Telstra your customer service is the worst in the history of customer service. I am done. Please tell me how to contact the Ombudsman and the ACCC.
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
@jindivik @MarkThommo352 @Telstra Have done that. I recently upgraded to 5G. Thinking the main problem may be that I am in a ground floor unit surrounded by taller buildings so signals drop out or weaken.Surely there is a solution.
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Georgie Bramich
(@GeorgieBramich) reported
@Telstra Thanks Jay but this is not the issue. All I need is my mobile data reinstated as per my plan which Telstra took upon themselves to change with no advice. I was promised on Thursday this would be rectified in 48 hours. Did not happen and live chat was absolutely futile. Given up!
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Rob Warburton🐑🌾💐
(@korellup) reported
@Iain78225333 We can see the @Telstra tower 2km away from the house and the internet was rubbish, Less than 1 Mbps. It was good 12 months ago but they’ve turned the tower down. I’ve canceled all Telstra mobile accounts and now only boost $20 pre pay. Save $400/month.
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Phil_K3n_Sebben
(@Phil_K3n_Seb) reported
@Telstra Yes, the earliest issue I remember was Thursday evening 23/06. I was away for 6 or so hours yesterday and it worked fine. At home, I get one bar if I'm lucky.
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Jac
(@jac1010) reported
@Telstra hello - we need support urgently for an elderly neighbour whose phone isn’t working. Who do we contact?
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Lants
(@lants) reported
@DrRowanBrookes @simongriffiths Telstra has been utterly terrible in Rye. Both home internet and mobile coverage.
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Phil_K3n_Sebben
(@Phil_K3n_Seb) reported
@Telstra I've tried both. I was out of my local area yesterday and it seemed to work fine. Only whilst around the house. Hasn't been an issue pre-dating the very recent tower work at Wadalba.