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Telstra Outage Report in Albion Park, Shellharbour, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Albion Park, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Albion Park, New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • Shane_Szakacs
    Shane Szakacs (@Shane_Szakacs) reported from Wollongong, New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • dan69rr
    Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • MickinGong
    MickintheGong (@MickinGong) reported from Wollongong, New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • MischNarracott
    Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • IamKaanKaban
    Kaan Kaban (@IamKaanKaban) reported from Wollongong, New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • Cat41968
    Cath L (@Cat41968) reported from Wollongong, New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • shenmaxiu
    沈马修 (@shenmaxiu) reported from Wollongong, New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • michael50lodge
    💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • MickinGong
    MickintheGong (@MickinGong) reported from Wollongong, New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • mariewalsh18
    Marie (@mariewalsh18) reported from Wollongong, New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mtragz91
    Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria

    @Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g

  • GetDadsfit
    Fitdads Live Longer (@GetDadsfit) reported from Melbourne, Victoria

    @Telstra Lain so slow....

  • jackfjack6
    Black Jack Hickey - LNP Stalker (@jackfjack6) reported from Moss Vale, New South Wales

    General alert. If receive a robocall advising that your landline service will be cut off unless ........ is a *scam*. Have dealt with three cases last fortnight all aimed at the older. In each case Telstra knows nothing about cutting off service. Robocalls have continued.

  • royboygash
    Gary collie (@royboygash) reported from Bruthen, Victoria

    @billshortenmp Telstra are at it again they are going to off shore all their network design work scrapping all their Aussie contractors and destroying thousands of jobs where’s the fairness in that bill

  • itsgabraf
    Gabriel Rafael (@itsgabraf) reported from Melbourne, Victoria

    @Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!

  • atko2430
    Ben Atkinson (@atko2430) reported from Diamond Beach, New South Wales

    @Telstra That’s a shame as my complaint is as much about how they’ve mis-managed and exasperated my problems as the unstable internet connection and 3 months without a land line.

  • joshbow85
    Josh Bowman (@joshbow85) reported from Adelaide, South Australia

    @Telstra Apparently you (Telstra) are having ‘technical issues’ and aren’t giving TPG any indication as to when the issue will be resolved or when I will be connected.. 2 and a half weeks without internet and counting. Dismal service

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @Telstra Down again. This is becoming very frustrating...

  • buyersagentssyd
    Paul Mulligan (@buyersagentssyd) reported from Sydney, New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • mtragz91
    Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria

    @Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.