Telstra

Telstra Outage Report in Albion Park, Shellharbour, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Albion Park, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Albion Park, Shellharbour, State of New South Wales 03/23/2026 02:55

March 23: Problems at Telstra

Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Albion Park, State of New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dunhacking Lady Leo (@Dunhacking) reported

    No sooner did I post the above on Twitter than I got a text from Telstra re the outage. Creepy, or just a coincidence?

  • ksyd2015 Ihatenicknames (@ksyd2015) reported

    @missrobinson @Telstra Oh mine is crap even at home and telstra is the strongest network in the area.

  • adventure_ali_ AdventureAli (@adventure_ali_) reported

    @missrobinson @Telstra The only problem with switching is if you go outside of the city, as other networks are terrible in the regions. But if not, all good!

  • missrobinson Amber (@missrobinson) reported

    Why is the @Telstra signal so bad in crowded places? My phone is basically unusable for data on the train at peak hour, at shopping centres & at festivals. Think I’ll have to change networks

  • Guardiangary7 Guardiangary (@Guardiangary7) reported

    @Telstra Pushing business customers to upfront services is ridiculous. No complex features for NBN, no line hunt, only one line per connection. How do you expect businesses to operate with an upfront service? You market “Business Grade solutions” but do not train your FoH correctly.

  • ThomasWGosling Tom Gosling (@ThomasWGosling) reported

    @PaulFletcherMP 18 minutes? That’s nothing, more common is 45 - and that’s under both parties. It’s done deliberately, to emphasise to the unemployed that they are at the bottom of the heap. Nearly as bad as Telstra and some of the medical centres.

  • Dunhacking Lady Leo (@Dunhacking) reported

    Why is Telstra always the last thing to restore itself after a blackout? It took 7 minutes this time 🙄

  • Terri_Carr Terri Carr (@Terri_Carr) reported

    Hey @Telstra, I’ve got to hand it to you. Got my new modem today and didn’t think my matter would be “stuffed” anymore, but you’ve found a way for it to remain “stuffed”… and I need another specialist team. Customer all my life and this… #telstrafail

  • ksyd2015 Ihatenicknames (@ksyd2015) reported

    @Telstra U won’t. My issue has been going for over 10 years. Wolli Creek in NSW is a known black spot that is badly need of tower upgrade due to being a high density suburb.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @Telstra That’s ridiculous. You don’t need my authority to chase up a problem affecting thousands of customers. This is just the sort of treatment that annoys people. But here’s a hint. Talk to your “chief customer advocate” who has also been informed.