Telstra

Telstra Outage Report in Albion Park, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Albion Park, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Albion Park, Shellharbour, State of New South Wales 02/25/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Albion Park, State of New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • AlexBrangwin Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, State of New South Wales

    @LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • soapboxmine Guy on a soap box (@soapboxmine) reported

    @eveharrington Telstra will never call you for anything like that. If you want to be safe, when you get these calls, ask for a reference number and tell them you will call the registered help line yourself. If they are legit, they will comply, if not they'll hang up.

  • DrAngelaEgan Angela Egan (@DrAngelaEgan) reported

    @Telstra Please. Telstra tried sending me a code as a text but I haven’t received it so now I can’t get help

  • hamishdoyle Hamish Doyle (@hamishdoyle) reported

    @Telstra when do your team actually help people??? Your complaint team are hopeless and stated that anything the 11 other people told me is wrong. I just want my phone and apology.

  • AkiretaHK Sean Knight (@AkiretaHK) reported

    @sniff86793391 Mmm but Telstra actually has infrastructure doesn't it, what is Optus for other than wasting money? Telstra is ******* awful ofc. But yeah, a Telco being atrocious and irresponsible, colour me shocked!

  • Killsmart777 dazz (@Killsmart777) reported

    @Telstra Can you please fix your Telstra online & redeem your points because take long time to log on & most times it say sorry something is wrong. Driving me nuts

  • tylrdavid #RepublicNow (@tylrdavid) reported

    @anthonyportelli @AustralianLabor @ClareONeilMP Yeah you're not wrong. But say you get a phone via Telstra, maybe they don't need proof that it's your ID. Maybe they want a picture, do you really want to send that given what just happened? Or maybe you need to go into a store to verify, so **** rural/regional customers.

  • sonics89 Sonic (@sonics89) reported

    I was an @optus customer till Friday when I moved as a result and am bringing all my customers including some corporates with me to @BelongAU and @Telstra. I cannot risk having customers data exposed and have taken measures to mitigate the issue going forward #OptusClassAction

  • NewtonMark Mark Newton (@NewtonMark) reported

    What about the next exploit? Optus counts about a third of Australians among its customer base, but when Telstra's popped that'll basically be everybody. Are any proactive defences being raised? /11

  • RealAndreaC Andie Carter (@RealAndreaC) reported

    @shaw_davidm I don't know many people with Optus here because you don't get signal with anyone but Telstra.

  • wyvernsrose Wyvernsrose🐲🐉🐔🐣🐈‍⬛ (@wyvernsrose) reported

    @AWStephen @BrentHodgson *nods* and possibly mine too both my belong and coles accounts are on telstra network