Telstra Outage Report in Albion Park, Shellharbour, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Albion Park, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (43%)
-
Phone (35%)
-
Wi-fi (8%)
-
E-mail (8%)
-
Total Blackout (4%)
-
TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Albion Park, State of New South Wales
Latest outage, problems and issue reports in Albion Park and nearby locations:
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
-
💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
-
Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
-
MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
-
Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
-
沈马修
(@shenmaxiu) reported
from
Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
-
Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
-
Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
-
Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.
-
Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
-
Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
-
Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
-
John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
-
Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
-
thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
-
💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
-
Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
-
MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
flashhaven
(@flashhaven) reported
@Telstra Why did my order complete automatically, without my confirmation, porting my number over and losing my service with my previous provider. When I do not even have the phone/sim I ordered yet?
-
Brian
(@Brian90114930) reported
@Telstra Igot an email saying there going to change my prepay I just want it left a loan I dont have internet on its for emergency only
-
bunniesaurusss
(@bunniesaurusss) reported
@Telstra Been on it for years and this has never happened.
-
*****
(@RoostersSambo) reported
@gavwav79 @Telstra They are piss poor
-
CryptoFairy
(@chaddies5) reported
@Liam_Wagner @TPG_Telecom We got the same result. According to the Dailymail: Telstra, TPG & iiNet are down across the country. Possibly a cyber attack by China....( that last part is speculation)
-
GavWav
(@gavwav79) reported
@Telstra 18583601.... if only you fixed issues as quickly as you respond to social outrage
-
yeh nah nah yeh nah
(@efnqueenslander) reported
@AussieBroadband I'm having a bit of a WTF moment at how quickly you swapped my FTTN service over from Telstra without me even noticing an outage. Less than 2 hours since I submitted the request. Amazing. Well done!
-
!.!.!
(@leftrightlocked) reported
@Telstra I wish. I gave up at the 6 hour mark. And that is my second attempt. 10+ hours on IM over 2 days is not good use of my time. Both agents gave different info, neither could help. I just want to upgrade my plan
-
rach⁷🌙🧣🧈
(@knjoonlight) reported
@Telstra Hey Ivan, i just restarted everything and it seemed to work. Thanks for checking in. Appreciate the customer service!
-
Nina
(@ninanotready) reported
@Typoshop @CottonOn I ordered 2 mystery boxes but only received one. I have tried numerous times on fb, Twitter and via live chat to get response. This customer service is just as bad as Telstra !