Telstra

Telstra Outage Report in Albion Park Rail, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Albion Park Rail, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park Rail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Albion Park Rail, Shellharbour, State of New South Wales 05/13/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Albion Park Rail, Shellharbour, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.

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City Problem Type Report Time
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Albion Park Rail, State of New South Wales

Latest outage, problems and issue reports in Albion Park Rail and nearby locations:

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CptnJackAtlas 𝕾𝖎𝖗 𝖈𝖆𝖕𝖙𝖓 𝕵𝖆𝖈𝖐 𝕬𝖙𝖑𝖆𝖘 (@CptnJackAtlas) reported

    @Telstra I'll be traveling from Perth to Brisbane trying to hit every major city. I'll be using the 4g network just hoping it's strong enough to live stream.

  • actualeyez Andrew Weller (@actualeyez) reported

    @rubin_angela @andy_penn @telstra values? The worst customer service bar none?

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @Telstra That 49min chat was a real person who kept referring me to the web chat I was complaining about..you need an overhaul of customer service ownership #appalling

  • lgg1966 Lynda (@lgg1966) reported

    @Telstra internet has been down since yesterday afternoon, estimated reconnection 3am 16th??? What is going on - ?? No communication since initial txt.

  • Spewphemism Scott Rowe (@Spewphemism) reported

    @rubin_angela That’s on you pal, don’t be a Telstra customer.

  • rubin_angela Angela. Rubin (@rubin_angela) reported

    @David52578899 @BeattieNgiare David I’ve reasoned some organisations don’t encourage people to query their systems or motifs. But when tree came down on side of my house whilst hanging on to Telstra I gave up..Good luck

  • AstroboyAL Astroboy (@AstroboyAL) reported

    @rubin_angela I don’t think this is restricted to Telstra, these companies don’t give a toss about customer service. Processes are designed to be “time consuming, frustrating, difficult, unhelpful & annoying” so ppl would just give up. Happy to take your money but you want good service too?!

  • faroutsprout Lucky to live in Australia Anne (@faroutsprout) reported

    @CGrandma55 @rubin_angela I actually cancelled and that was just as frustrating. Telstra “help” is NON EXISTENT. I went to a telco with less good coverage purely because of my rage with their “help”.

  • rubin_angela Angela. Rubin (@rubin_angela) reported

    @alyx_the Don’t help people, confuse them, that’s Telstra’s motto

  • mzsweetdevil13 🖤MzSweetdevil13🖤 (@mzsweetdevil13) reported

    @filmgirl152 Back at my mum's house we had switched to Aussie BB cause they were cheaper, but we had problems with them too so we had switched back to Telstra and had no more issues 🤔