Telstra Outage Report in Albion Park Rail, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Albion Park Rail, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park Rail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Albion Park Rail, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
Total Blackout | |
| Wollongong |
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| Kiama |
Phone | |
| Wollongong |
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| Kiama |
Phone | |
| Wollongong |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Albion Park Rail, State of New South Wales
Latest outage, problems and issue reports in Albion Park Rail and nearby locations:
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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💧🌱pragmaticleftie 🏴🇮🇪💔
(@roseannebyrne) reported
from
Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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沈马修
(@shenmaxiu) reported
from
Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Jameson
(@gnljameson) reported
Having huge issues with @Telstra
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𝓫𝓲𝓰 𝓿𝓮𝓻𝔂 𝓰𝓪𝔂 𝓐𝓵
(@absolutelyallan) reported
@telstra your service is beyond a joke. You send an *URGENT* text on a Saturday night saying to call a number because my internet is to be slowed because 'the smart modem has switched to the mobile network' & the # disconnects because it's a Mon-Fri service. Ridiculous! #nbnfail
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fieldsoffire
(@fieldsoffire2) reported
@Telstra your customer service is very much to be desired. I normally would never do this but atm it is impossible to speak to someone on the phone or contact Telstra. I used yr new msg service & for 1 hr given the run around and my Q not answered. pandemic or not get it together
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Monika 🍩🍩🍩
(@MonikaDesigns) reported
@BoganFit @Telstra I’ve got the same problem here since yesterday. Can’t get in contact with them. Did they sort out your issue?
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RSR
(@RSRMars) reported
Spending 2 hours on the phone with telstra this am with yet ongoing Internet issues. Driving me nuts! Luckily they refunded 3/4 of this months bill. But I'm scratching my head as to what the other quarter was for. ITS NOT WORKING!! Doesn't fall into my holiday fun category 🤨🤕
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𝓫𝓲𝓰 𝓿𝓮𝓻𝔂 𝓰𝓪𝔂 𝓐𝓵
(@absolutelyallan) reported
@telstra your service us beyond a joke. You send an *URGENT* text in a Saturday night saying to call a number because my internet us to be slowed because 'tge smart modem has switched to tge mobile network' & tge # disconnects because it's a Mon-Fri service. Ridiculous! #nbnfail
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Richard Werkhoven
(@rwerkh) reported
@MJ_Leaver If a call enters the system with the originating number set to the number by some point other than Telstra then it still gets through. You’d have to implement clever routing blocks on every phone provider’s network.
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𓆏mothman simp 𓅰
(@MattyRicho7) reported
@PrimeVideoAUNZ certain shows and movies aren't loading audio or visual, except for subtitles. what's up with that?? how do I fix this (telstra tv)
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Guy Jameson
(@gnljameson) reported
@telstra this is great customer service. You say you don’t have a number. They say they will help by texting you information on the number you haven’t given!!!! And then hang up!!!!!!
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@BoganFit @Telstra They should only slow the 4g backup connection if the fixed is down, report a fault and they should speed it back up to 6Mbps until they resolve it.