Telstra Outage Report in Albion Park Rail, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Albion Park Rail, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park Rail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Albion Park Rail, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
---|---|---|
Wollongong | Phone | |
Wollongong | Phone | |
Wollongong | Phone | |
Wollongong | Internet | |
Wollongong | Internet | |
Robertson | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Albion Park Rail, State of New South Wales
Latest outage, problems and issue reports in Albion Park Rail and nearby locations:
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Cass
(@DanJCass) reported
@Telstra I called your 'help' line and they can't. My dad is in hospital, with cancer and I have to recharge his pre-paid mobile. But you can't help. So he can't call anyone. But don't worry, we don't expect more of you.
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joy taylor
(@joytayl90153775) reported
@Malarndirri19 @AustralianLabor The arrogance of Telstra to treat anyone like this is abhorrent, but to treat more vulnerable people in this way is beyond abhorrent. Be ready to see an increase in your accounts to pay for their punishment. Wonder how many senior heads have rolled over this?
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Caza
(@CazaBooyah) reported
@Tildsley_92 @Telstra bruh, i cut off the landline phone i had connected to the internet service i had while i lived on base back in 2015, the were still charging me the extra $150 for the phone even after i had call them over 15 times to get it disconnected, it took a visit to a telstra store
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🇦🇺𝓡𝓸𝓮𝓵𝓸𝓯 𝓑𝓸𝓮𝓻 AKA Roy
(@RoyPentland) reported
@FeralFox3 Except Telstra Business Centre system is down (2 hours so far) so I can’t get or lose anything
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Not Typical
(@NotTypical12) reported
@mels_mck @Telstra I mean, I find not paying the bill then calling to say fix this now or I leave for the competition often has results.
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Mike Hancock
(@GCWebDesigner) reported
@Telstra There's no fault sadly, this is the maximum upload speed on the top Velocity network plan. Has been like this for atleast 6 years. We have fibre to the property too.
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valeriekhoo
(@valeriekhoo) reported
So it seems that even though I placed an order with @Telstra they simply decided to cancel it and not tell me at all. Great logic. Poor customer service.
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Annie Wilson
(@onewildpreclife) reported
@valeriekhoo @Telstra Oh no, Val. It’s unbelievably bad phone/message service for a COMMUNICATION company. I feel for the elderly and disabled dealing with this stress, when it’s bad enough for us.
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Elizabeth Anne Kelly
(@kellynettlefold) reported
Think bout this COVID issue Who financially benefits QRCodes=mobile phone like Telstra Vodaphone etc we r FORCED to use phones to check in What secret deal has th above Companies got with AustGovt to get more mobile phone sales to up th planet heat Recharge heat electricity costs
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Tasty
(@djtastyau) reported
@abcnews Reading this is sickening. It makes me proud that I'm not a telstra customer. Awful conduct by the company and its staff!