Telstra

Telstra Outage Report in Albion Park Rail, Shellharbour, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Albion Park Rail, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park Rail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Albion Park Rail, Shellharbour, State of New South Wales 08/30/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Albion Park Rail, Shellharbour, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong E-mail
AustraliaKiama Phone
AustraliaWollongong Phone

Community Discussion

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Telstra Issues Reports Near Albion Park Rail, State of New South Wales

Latest outage, problems and issue reports in Albion Park Rail and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • gnljameson Guy Jameson (@gnljameson) reported

    Having huge issues with @Telstra

  • absolutelyallan 𝓫𝓲𝓰 𝓿𝓮𝓻𝔂 𝓰𝓪𝔂 𝓐𝓵 (@absolutelyallan) reported

    @telstra your service is beyond a joke. You send an *URGENT* text on a Saturday night saying to call a number because my internet is to be slowed because 'the smart modem has switched to the mobile network' & the # disconnects because it's a Mon-Fri service. Ridiculous! #nbnfail

  • fieldsoffire2 fieldsoffire (@fieldsoffire2) reported

    @Telstra your customer service is very much to be desired. I normally would never do this but atm it is impossible to speak to someone on the phone or contact Telstra. I used yr new msg service & for 1 hr given the run around and my Q not answered. pandemic or not get it together

  • MonikaDesigns Monika 🍩🍩🍩 (@MonikaDesigns) reported

    @BoganFit @Telstra I’ve got the same problem here since yesterday. Can’t get in contact with them. Did they sort out your issue?

  • RSRMars RSR (@RSRMars) reported

    Spending 2 hours on the phone with telstra this am with yet ongoing Internet issues. Driving me nuts! Luckily they refunded 3/4 of this months bill. But I'm scratching my head as to what the other quarter was for. ITS NOT WORKING!! Doesn't fall into my holiday fun category 🤨🤕

  • absolutelyallan 𝓫𝓲𝓰 𝓿𝓮𝓻𝔂 𝓰𝓪𝔂 𝓐𝓵 (@absolutelyallan) reported

    @telstra your service us beyond a joke. You send an *URGENT* text in a Saturday night saying to call a number because my internet us to be slowed because 'tge smart modem has switched to tge mobile network' & tge # disconnects because it's a Mon-Fri service. Ridiculous! #nbnfail

  • rwerkh Richard Werkhoven (@rwerkh) reported

    @MJ_Leaver If a call enters the system with the originating number set to the number by some point other than Telstra then it still gets through. You’d have to implement clever routing blocks on every phone provider’s network.

  • MattyRicho7 𓆏mothman simp 𓅰 (@MattyRicho7) reported

    @PrimeVideoAUNZ certain shows and movies aren't loading audio or visual, except for subtitles. what's up with that?? how do I fix this (telstra tv)

  • gnljameson Guy Jameson (@gnljameson) reported

    @telstra this is great customer service. You say you don’t have a number. They say they will help by texting you information on the number you haven’t given!!!! And then hang up!!!!!!

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @BoganFit @Telstra They should only slow the 4g backup connection if the fixed is down, report a fault and they should speed it back up to 6Mbps until they resolve it.