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Optus

Optus outages and service status in Strathfield, New South Wales

Service-wide status: Optus

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Strathfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • Latest local activity: Sep 18, 8:16 PM GMT+10.

Share of direct reports from this area over the past 30 days.

  • 75% Internet (75%)
  • 25% Phone (25%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Strathfield, New South Wales

Optus signals over the past 24 hours, with local activity from Strathfield, New South Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Strathfield, New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 days ago
Sydney Phone 7 days ago
Sydney Internet 13 days ago
Sydney Internet 30 days ago
Sydney Phone 1 month ago
Sydney Phone 2 months ago

Nearby cities with recent reports

Sydney

1 signals in the past 7 days

5 days ago

Community Discussion

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Optus Issues Reports Near Strathfield, New South Wales

Latest outage, problems and issue reports in Strathfield and nearby locations:

  • Bricklemoree
    Blake Scott (@Bricklemoree) reported from Sydney, New South Wales

    Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

  • wheelyweb
    Joe Ortenzi ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ (@wheelyweb) reported from Sydney, New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • GT_AUS
    Graeme T (he/him)๐Ÿ’‰x 4๐Ÿ˜ท - ๐ŸŒณ๐ŸŒฒ ๐Ÿƒ๐ŸŒ (@GT_AUS) reported from Sydney, New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. ๐Ÿ‘Ž๐Ÿ˜ก๐Ÿคฌ

  • jazza1983
    Jarrod McCloughan (@jazza1983) reported from Sydney, New South Wales

    Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

  • debkasmar
    Deb Kasmar (@debkasmar) reported from Sydney, New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says โ€œweโ€™ve identified a fault which means customers in the area may have no access to internet etcโ€ but when I go on the help line they tell me there is no outage ๐Ÿค”

  • martyps
    MARTY ๐Ÿณ๏ธโ€๐ŸŒˆ (@martyps) reported from Sydney, New South Wales

    @Optus your app sucks and Iโ€™m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app

  • Sighmaan
    Simon Nguyen (@Sighmaan) reported from Sydney, New South Wales

    @rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

  • vicrollison
    Dr Queen Victoria ๐Ÿ’ง๐Ÿ€ (@vicrollison) reported from Sydney, New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • just_brash
    Justin Brash ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿธ๐Ÿ“ท๐Ÿฑ (@just_brash) reported from Sydney, New South Wales

    Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customerโ€™s data? #optusfail

  • vijayarumugam
    Vijay Arumugam (@vijayarumugam) reported from Sydney, New South Wales

    @hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?

  • immsollawyers
    (((Anne ODonoghue))) (@immsollawyers) reported from Sydney, New South Wales

    โ€œWhile Ms Bayer Rosmarin has claimed Optus was victim of a โ€œsophisticated attackโ€, the government believes the data breach was more likely down to lax security measures at the telecoms giant.โ€

  • JVizzone
    John Vizzone (@JVizzone) reported from Sydney, New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • 28061914mary
    Allan (@28061914mary) reported from Sydney, New South Wales

    @smh @zoesam93 Iโ€™m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • GT_AUS
    Graeme T (he/him)๐Ÿ’‰x 4๐Ÿ˜ท - ๐ŸŒณ๐ŸŒฒ๐ŸŒด๐ŸŒต (@GT_AUS) reported from Sydney, New South Wales

    @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.๐Ÿค”๐Ÿค”

  • SeeBigg
    Christian Biggins โœŒ๐Ÿป (@SeeBigg) reported from Sydney, New South Wales

    Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

  • 50to39
    Donna Longhurst (@50to39) reported from Sydney, New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • emelinemataia
    E ๐ŸŒบ (@emelinemataia) reported from Sydney, New South Wales

    Is Optus down or something? Because my network is โ€˜SOSโ€™ @Optus

  • renee_glitch
    Renรฉe (@renee_glitch) reported from Sydney, New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome ๐Ÿ‘๐Ÿ‘ I'm not even a customer anymore. Why did they keep my data? @Optus

  • msstraighty180
    Tiffany (@msstraighty180) reported from Sydney, New South Wales

    @HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • afraid_au
    afraid_au (@afraid_au) reported

    @Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @AuspiciousTimes @blu_boys @Optus Aldi uses โ€œparts of the Telstra network โ€œ if you read the fine details. Only Boost gives you access to the full Telstra network.

  • ozman024
    Osman ใ‚ชใ‚นใƒžใƒณ ๐Ÿ†20x ๐Ÿ‡จ๐Ÿ‡จ๐Ÿ‡ฑ๐Ÿ‡ง๐Ÿ‡ต๐Ÿ‡ธ๐Ÿ‡ธ๐Ÿ‡ฉ๐Ÿ‰ (@ozman024) reported

    @khalilkayalKK I had Optus subscription for free because I was an Optus customer

  • PurpleHerring1
    THE Purple Herring (@PurpleHerring1) reported

    God the Optus turf is crap

  • hkrob
    Rob (@hkrob) reported

    @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!

  • Alannahjoynes
    Alannah Joynes (@Alannahjoynes) reported

    @lozza929406 @AFL We never lose at Optus tbh not this season.

  • aussiemum30
    TrueAussieMum (@aussiemum30) reported

    @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

  • DanKelly966767
    Dan Kelly โ™ฅ๏ธ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ’ฏ (@DanKelly966767) reported

    @KobieThatcher @Ann19851873 Agree ๐Ÿ’ฏ Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATMโ€™s. Cash is king for many reasons including privacy. Do not let cash die out.

  • optus_help
    Optus Help (@optus_help) reported

    @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

  • Optus
    Optus (@Optus) reported

    @William35386289 Hi William, sorry to hear about your Apple iPhone and banking issue with your service provider - Amaysim. While Amaysim does operate on the Optus network, they are a separate provider to us. For any assistance with regard to reconnecting your service or account related enquiries you'll need to contact them directly to proceed - Kartik

Recent Optus reports in Strathfield, New South Wales

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Sydney: Internet
  • Sydney: Phone
  • Sydney: Internet
  • Sydney: Internet
  • Sydney: Phone
  • Sydney: Phone

Optus detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (2 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

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