Optus outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 8, 5:50 AM GMT+10.
- Internet (56%)
- Phone (33%)
- Wi-fi (11%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2047 , 2196 , 2148 , 2009 , 2015 and 2200 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 5 days ago |
|
Sydney
|
Internet | 9 days ago |
|
Sydney
|
Internet | 15 days ago |
|
Sydney
|
Phone | 20 days ago |
|
Sydney
|
Wi-fi | 26 days ago |
|
Sydney
|
Phone | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Vijay Arumugam (@vijayarumugam) reported from Sydney, New South Wales@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?
-
😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, New South Wales@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
-
D R A G A N (@DraganLazik) reported from Sydney, New South Wales@MadsMelbourne @Optus **** yeah you're right when you activate the sim, so stupid they don't need it either
-
Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
-
Pat Norman (@pat_norman) reported from Sydney, New South WalesMy partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.
-
Deb Kasmar (@debkasmar) reported from Sydney, New South WalesHello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
-
Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, New South Wales@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
-
Stephen Rutter (@stephenrutter) reported from Sydney, New South WalesWhat is happening with @optus mobile service at the moment?
-
janet albrechtsen (@jkalbrechtsen) reported from Sydney, New South WalesDamn. Microwave has broken. I blame Optus hack.
-
Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, New South WalesOptus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?
-
MARTY 🏳️🌈 (@martyps) reported from Sydney, New South Wales@Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.
-
Chris Jack (@chrisjackis) reported from Sydney, New South WalesIf laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol
-
Scott Carr (@scottcarr1984) reported from Sydney, New South Wales@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.
-
Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@InsideRetailau @Optus Nothing was broken into, it was left out in the open.
-
Peter Alorati (@PMASydney) reported from Sydney, New South Wales@Optus @gauldilocks Same calling the UK network congestion issue
-
Sally Fletcher (@sj_sally) reported from Sydney, New South Wales@Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help
-
₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑🚀🤳™️ (@p_terg) reported from Sydney, New South Wales@hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..
-
Morgen Craufurd (@morgen_craufurd) reported from Sydney, New South Wales@CatPurry9 Optus lobbied ScroteO to water down their security requirements and he -of course-compiled-That’s where the rot originated-big ole surprise!!
-
Untypical Business @adhdbusiness@mstdn.jp (@adhdbusiness) reported from Sydney, New South WalesWell done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
-
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
A K (@AK22762976) reported@Birdsperch Clearly no contingency for terrestrial fail [all eggs in one basket] even with satellite backup downlink distribution relies on terrestrial bearers (circuits), Even Optus with satellite support incorporates terrestrial distribution -Contingency planning is key & costs money
-
Anouk72 (@Anouk724) reported@WesleySouthcott @ScomoCchio No. Optus has had outages too. And their response was just as pathetic as Telstra’s. But the point remains, huge service providers that can cause disrupt/impact nationwide are not held to account in any meaningful or significant way.
-
Evangeline (@evangelinestuff) reported@thmsenglsh i used to work at telstra and we had even more data breaches and outages than optus did but telstras like besties with every australian media outlet and funds alot of their services so everyone just bags on optus instead, telstra genuinely sucks
-
Lyndall Robertson (@lyndall19414) reported@BonnieLerino123 How absurd Really this is the hill they want to die on ? Common sense after what happened with Optus and NO ONE GAVE A DAMN PEOPLE COULDNT CALL 000 AND DIED THANKYOU SARAH FOR YOUR QUICK ACTION
-
Brett Debritz (@debritz) reportedI just received a txt from @Optus saying they are upgrading the network and I may experience some disruption. Given the @Telstra outage, they should really reconsider this.
-
MichaelinMelbourne (@Michael94858047) reported@mdtlion FYI! The Labor Government have STILL NOT released the findings of the OPTUS OUTAGE in September 2025. DONT hold your breath for answers folks! CHEERS ANNIKA!
-
Damien (@DamoMK) reportedI was part of the Optus outage too. Starting to see a pattern. I’m coming Vodafone.
-
Adam (@westpointer88) reported@benny_drew @7AFL Don't forget they lost to Gold Coast at Optus Oval in the finals last year by 1 point. They'll **** it up like they always do.
-
John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?
-
saint_ted (@saint_ted3) reported@david89293299 Where was the communications minister moron? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about