Optus outages and service status in Sydney, New South Wales
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- Optus generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (67%)
- Internet (33%)
The latest reports from users having issues in Sydney come from postal codes 2170 , 2142 and 2750 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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Internet | 11 days ago |
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Phone | 14 days ago |
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Phone | 29 days ago |
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Internet | 1 month ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
Community Discussion
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Optus Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, New South Wales@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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Peter Alorati (@PMASydney) reported from Sydney, New South Wales@Optus @gauldilocks Same calling the UK network congestion issue
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Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, New South Wales@myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice
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John Vizzone (@JVizzone) reported from Sydney, New South WalesWonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales@AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesHey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.
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Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, New South Wales@Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time
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LOVE (@vinnnylove) reported from Sydney, New South Walesidk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠
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Donna Longhurst (@50to39) reported from Sydney, New South WalesThe latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
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Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺 (@BradJCurtis2) reported from Sydney, New South WalesWhy ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
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Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, New South WalesAgain another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G
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Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South WalesYou are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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Ian (@IanFriedrich) reported from Sydney, New South WalesSummarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.
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Troy Dodds (@troydodds) reported from Sydney, New South WalesAnother day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.
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Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, New South Wales@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan
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Vijay Arumugam (@vijayarumugam) reported from Sydney, New South Wales@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?
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Marty K (@_marty_k) reported from Sydney, New South Wales@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@InsideRetailau @Optus Nothing was broken into, it was left out in the open.
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Scott Carr (@scottcarr1984) reported from Sydney, New South Wales@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Lewis (@Peter_Lewis747) reported@Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.
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Micheal Kelly (@MichealKellzf) reportedOne thing I have never done and don’t ever expect too do is use credit card or cheque accounts Thanks though Suncorp and Optus! Goodbye
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cat 🧡🇵🇸 (@feedthecath) reported@Azstro2 @AJG_87 his decision to put murdock on whitfield (noting some bad umpiring in favour of west coast too) led to them beating gws at optus lol he’s not doing nothing
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Tassie Explorer (@TasExplorer7000) reported@Zlunks @DavePaul__ @SBSNews Or it goes to a subscription service and you have to pay to watch. Remember when Optus shared the rights with SBS?
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The West Coast Beagle (@WCEBeagle) reported@AJG_87 @MiguelS92940618 This is where I’m at. Looking at yesterday alone we had the personnel on park to beat Richmond. Can blame poor kicking but it was the same against Port & North at Optus. We have gone backwards post bye If we have the personnel then for me it’s the coaching staff that are failing
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Paddy (@Dabatsau) reported@cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.
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tonyOnOn (@tonyward116) reported@Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?
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John Merchant (@_JohnMerchant) reported@central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.
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Dave (@Dave87990998) reportedCircle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers
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Dave (@Dave87990998) reportedThis season 80% games played in Optus which advantage but Saturday no advantage also most games u have been down till half-time so first find out why first half os weak and second half ur strong what is happening in the beginning @freodockers