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Optus outages and service status in Sydney, New South Wales

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Aug 6, 5:52 PM GMT+10.
  • 67% Phone (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Sydney come from postal codes 2750 , 2199 and 2155 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Phone 4 days ago
Sydney Internet 12 days ago
Sydney Phone 20 days ago
Sydney Phone 1 month ago
Sydney Internet 1 month ago
Sydney Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • OzToby
    Toby (@OzToby) reported from Sydney, New South Wales

    @Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.

  • msstraighty180
    Tiffany (@msstraighty180) reported from Sydney, New South Wales

    @HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

  • immsollawyers
    (((Anne ODonoghue))) (@immsollawyers) reported from Sydney, New South Wales

    “While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”

  • hugobrown
    Hugo (@hugobrown) reported from Sydney, New South Wales

    @Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

  • KelvinGonzlez_
    Kelvin González (@KelvinGonzlez_) reported from Sydney, New South Wales

    Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨

  • JVizzone
    John Vizzone (@JVizzone) reported from Sydney, New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

  • alderman1973
    Peter Alderman (@alderman1973) reported from Sydney, New South Wales

    Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.

  • just_brash
    Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, New South Wales

    Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail

  • raptisj68
    John Raptis (@raptisj68) reported from Sydney, New South Wales

    @trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.

  • trevorlong
    Trevor Long (@trevorlong) reported from Sydney, New South Wales

    If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down

  • paulkneipp
    Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • GT_AUS
    Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • scottcarr1984
    Scott Carr (@scottcarr1984) reported from Sydney, New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • vicrollison
    Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • vijayarumugam
    Vijay Arumugam (@vijayarumugam) reported from Sydney, New South Wales

    @evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.

  • miracleboi
    Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, New South Wales

    So wondering how many Optus customers are considering ditching the telco because of the data breach they incurred. Are you an existing Optus customer? Would you consider leaving them?

  • miracleboi
    Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • renee_glitch
    Renée (@renee_glitch) reported from Sydney, New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • just_brash
    Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, New South Wales

    @hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JaniceB72627796
    Jeanette-End the Zionist Genocide @WSWS_Udates (@JaniceB72627796) reported

    @james00000001 I now think not an Optus problem as my husband received the alarm and he is on the same service as me. If I don't get anything I will contact Optus to find out why not.

  • Kroke14
    Kråke (@Kroke14) reported

    @JacintaAllanMP Yeah @telsta When will we see Vicki Brady resign like the Optus CEO did, she' won't because she's a woke hard left extremist like @JacintaAllanMP . This letter is just bluster, Allan won't do **** against her lefty mates..

  • ladsgeog
    James (@ladsgeog) reported

    @PGJohnson77 @Adrian_Arciuli @FIFAWorldCup Adelaide Oval and Optus are fine because AO is narrow and Optus has raised seats. Agree that the MCG is a very poor viewing experience.

  • satoshigoy
    Satoshi Goy (@satoshigoy) reported

    @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

  • hutcho66
    James Hutcheon (@hutcho66) reported

    @MiddleMoney @aussiewongm @Anneeokeefe I'm pretty sure Metro went down during the Optus outages last year. But restoration time was quicker iirc.

  • GregCarver39264
    Greg Carver (@GregCarver39264) reported

    @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

  • james00000001
    James One 😷 (@james00000001) reported

    @JaniceB72627796 Apparently not an Optus issue

  • Warge6
    Warge (@Warge6) reported

    @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

  • AK22762976
    A K (@AK22762976) reported

    @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

  • batgirl3000vol1
    batgirl3000 (@batgirl3000vol1) reported

    if they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!